# Page 9 | Design Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Design Flex the right Architecture solution for you? Explore 357 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218525/2020-Design-Live/reviews --- Design Flex 4.3 (357) [View alternatives](https://www.capterra.com/p/218525/2020-Design-Live/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Design Flex ## Showing most helpful reviews Showing 201-225 of 357 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Amy H. co owner Design Used the software for: 6-12 months ### "Just okay" March 28, 2023 3.0 It is a very expensive program that has LOTS of bugs, crashing, slow items in it. Pros I like to render quickly and they are decent Cons The cloud items are clunky and slow the program down. I prefer to use catalogs on my local browser and be able to edit them the way I want. Like the old "underground catalog". Can edit, change colors, textures etc on decor. Also, implementing sketchup items shouldn't make it crash. I have to use another program to implement for presentations, like Canva. Reason for choosing Design Flex More companies have catalogs for 2020 Review Source VR Verified Reviewer Design Consultant Construction Used the software for: 1-2 years ### "Great Product" March 28, 2023 5.0 Pros Being able to work with catalogs directly from the manufacturer is extremely useful. The ability to create accurate quotes directly through the program is essential. Creating 3D colored renderings are an integral part of our process. Cons Adjusting the light effects when creating colored renderings can be very tedious. It's difficult to find the lighting balance that will show the cabinetry colors properly. Review Source LW Laura W. Kitchen and Bath Designer Construction Used the software for: 1-2 years ### "I feel that through Design Live I have more access to catalogs in the industry" March 28, 2023 4.0 Pros I have been using 2020 for many years and I enjoy having the Cloud Browser which provides catalogs for many vendors in the industry. Cons I struggle with the lighting/color in 3d drawings so I only provide black and white. I also feel that the accessories for "decorating" the space are limited. Review Source KW Kendrick W. Certified Kitchen & Bath Designer Building Materials Used the software for: 2+ years ### "2020 Design Live is amazing!!!" March 28, 2023 5.0 Visibility. Customers are able to "see ' how a design is implemented, and it makes them feel at ease with purchasing our products. Pros All of them. I like how I am able to use 2020 to create presentations that my clients and partners love. Cons I don't have any dislikes with the program. I am able to use its power to help make impactful designs and presentations. Review Source EE Enes E. Owner Design Used the software for: 6-12 months ### "Overall experience " June 29, 2024 4.0 Pros Easy to use of the program and gives good results. Cons Rendering could look better then right now. If you can improve that, it’ll be very good. Review Source mZ mark Z. Manager Construction Used the software for: 2+ years ### "2020 Subscription Price DOUBLES IN ONE YEAR" September 26, 2023 3.0 I would not trust this company. They promised my paid license would migrate to design live with the same cost as support, paid for support for over 20 years, 3 short years later my per license fee went from $640 to $740 to $739 to $1895 per user. I would not trust them. they have a lock on the industry but are a very non- reputable firm. I would not be surprised if there are many users who were cheated by 2020. Pros Easy to move over as we have over 20 years with them. Cons Glitchy, expensive, fairly long wait for support Reason for choosing Design Flex easy transition , we were familiar with it. Review Source jL julia L. Sales and design Wholesale Used the software for: 2+ years ### "Great product if you actually use all the features its made for" October 11, 2023 5.0 Pricing and estimating almost exactly what is put into drawings. The SketchUp imports, cloud catalogs' are a great and time tracker are also great new features. I've been using this software since early 2000's and have been impressed with most of the improvements and added features over the years. Having a monthly payment plan for a license would be a nice option. Pros Much easier to use and streamlined from over the years Cons The rendering and lighting; the drawing layout tools to print; tile block etc. Too may repetitive clicks to get to the same thing. Review Source DW Doe W. DESIGN/PURCHASING/WHOLESALE Construction Used the software for: 2+ years ### "Essential for cabinet sales" March 28, 2023 5.0 I love the cloud catalogs. Pros Rendering and creating drawing layouts for customer and contractor approval simultaneously. Cons Changing walls creates some instability. Copying and renaming can create instability. Changing wall schemes can create instability. Review Source AR Angela R. DESIGN ASSISTANT Design Used the software for: 2+ years ### "2020 Review" March 28, 2023 4.0 Although there's room for improvement, I am very comfortable using it. Pros I like most is the familiarity with the product. Cons Rendering quality, inability to move walls like I move other objects Review Source DL Daniel L. Design Specialist Architecture & Planning Used the software for: 1-2 years ### "DRL\_BBR 2020 Assessment" September 13, 2023 5.0 I thoroughly enjoy 2020 as a CAD software and find it incredibly user friendly compared to other CAD services. Pros The renderings software and ease of adding catalogue items for quotes is very efficient and helpful in my day-to-day job! Cons I feel the screen can get overly cluttered with all of the added tools, while they are all useful at times the screen gets distracting. Review Source KM Kylie M. Kitchen Designer Retail Used the software for: 2+ years ### "Daily 2020 User-Works Like a Charm " March 28, 2023 5.0 I learned this program pretty much on my own and there are a lot of tips and tricks to learn if you are not trained in all the areas. Overall this program is a joy to use on a daily basis and allows us to present and accurately quote installation services Pros I love the new rendering options to adjust the saturation, white balance, shadows. Cons There are many outdated cloud options when decorating your design Review Source CG Carol G. Kitchen and Bath Design Retail Used the software for: 1-2 years ### "Highly Recomment 2020 Design stystem!" March 28, 2023 5.0 Pros This system is so easy to use and very accurate. It links right into our invoicing process and our ordering process so you can count on it. Fast, easy dependable! Cons Did not have any issues with 2020 Design Live. Review Source SS Stephanie S. Kitchen and Bath designer Business Supplies and Equipment Used the software for: 2+ years ### "2020 Design Live is a work horse. " April 25, 2023 4.0 It has been easy to intergrade. Pros The ease of use when it comes to the cloud. also not having to keep track of a usb key Cons I wish the help directory was a bit clearer and easier to use. Review Source RO Reina O. Designer Design Used the software for: 2+ years ### "2020 offers diverse cabinet company catalog" April 4, 2023 4.0 Pros 2020 Design Live supports various cabinet company catalogs compared to other software. Cons They only offer subscription per year option that you have to renew every year, but software didn't update that much compared to couple years ago. Review Source LL Lydia L. Kitchen & Bath Designer Design Used the software for: 2+ years ### "2020" March 28, 2023 4.0 Good Pros Easy to price and quick to draw and crashes less than it originally did Cons Incorporate actual appliances and alerts for new catalogs. Don't allow use of object if not offered. Review Source AL April L. Designer-Owner Construction Used the software for: 2+ years ### "2020 Live User" March 29, 2023 5.0 Pros Ease of use and 3D features, clarity of renderings Cons It's very helpful to my business, I can't think of anything I don't like.There are areas that could be updated to result in less "clicking" to accomplish a detail while designing. Reason for choosing Design Flex Wanting to stay up to date and to use the VR Goggles Review Source DH Douglas H. Owner Design Used the software for: 2+ years ### "My take of 2020" March 29, 2023 4.0 there is a learning curve that is tricky. It takes time to learn the workarounds and the hidden features. Pros it does most things to get the contract. Cons learning the software and integrating it. The KNOWLEDGE CENTER and CLOUD BROWSER Review Source AM Amanda M. Cabinet Sales and Design Building Materials Used the software for: 2+ years ### "Overall satisfied user" March 28, 2023 4.0 Pros I like the ability to take it anywhere on a WIFI system. I like that there is a Lock feature so that you can move everything else in the space but the walls. Cons It could be just the of the computer- but graphics don't usually load well for me- I tend to experience computer crashes. Review Source jS johny S. onwer Construction Used the software for: 2+ years ### "Great tool" March 28, 2023 5.0 2020 is a very good help , with 2020 we increase are revenue more then 30 % Pros Easy to work, and create design with 2020 Design live Cons nothing , I never work with a different design programmed Review Source CS Coleen S. CFO Retail Used the software for: 2+ years ### "Small Business Design " March 28, 2023 5.0 Growing our business because of Design Live Pros 2020 Design Live has been a huge help in our process to sell cabinets. It's easy to learn and easily presents to customers Cons The only struggle we had was to get the computer fast enough to generate the images as well as we needed. Reason for choosing Design Flex Peers were using it Review Source ES Elaine S. Principal Designer Design Used the software for: 2+ years ### "Sad to see it go. " March 19, 2026 4.0 I have found the service to be okay when I do get someone on the phone. It was marginally improving over the last couple of years. My biggest concern was price. And having to pay for add ons when this is just a rented software. I also decided to branch out more into interiors and there for purched and yes steep learning curve but went with Sketchup. The full studio peice was $1200.00 in comparison with $2700 with a promo rate of the essentials to go with it. I was disappointed that the peogram was getting throttled and i only got basic packs for $2500 a year. I could not even download my favorite underground catalouge without having to pay the full premiumn price. and this is a rental not an OWED program and thats yearly. So just way to much to absorb for one person. I was a user on an off for 30+ years. I started with version 3.1 Pros That it is indicitave to the Kitchen design industry. That i could get a job easily because i was well versed in the program.I did like the 360 element Cons Price and service. Price exhorbant for basic plan. Service improved marginally over the years. Crashes. Lack of forum advice. Review Source RA Robert A. Kitchen Designer Building Materials Used the software for: 2+ years ### "Kitchen Designer" March 28, 2023 1.0 After upgrade to current version, the program became really slow and every attempt to save etcresulted in a lengthy repopulation of all features on the screen. Pros 3D Rendering using camera perspective Cons SLOW Review Source KT Kimberly T. Designer Design Used the software for: 2+ years ### "Design Presentation" March 28, 2023 3.0 Ok- can be frustrating sometimes Pros I able to present my designs to customers so they can see what the final project will look like Cons Rendering quality isn’t that good and it bombs constantly during large renderings Review Source DJ Dawn J. Sales & Design Design Used the software for: 6-12 months ### "Overall Review" March 28, 2023 4.0 Overall, very good. Pros I have worked in 2020 Design for over 8 years before switching to Design Live last year. Overall, I feel your product continues to improve. Cons I would like your items to be improved on... sinks, dishwashers, etc. I feel they are out of date. I prefer to use the items in Design Live versus going to the browser, as this seems to take more memory and slows down my renditions. Review Source ED Engin D. Owner Construction Used the software for: 2+ years ### "Onestop Kitchen Bath" March 28, 2023 5.0 Overall is good , not issue yet. Pros It is user friendly, and have online courses to learn easily which makes it even better for new designers. Cons Only the price is little high , and it doesn't give advanagtage for big companies z I have around 10 2020 accounts. Review Source Similar Products Featured ## Related categories [Architecture](https://www.capterra.com/architecture-software/)