--- title: "Page 2 | Design Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Design Flex the right BIM solution for you? Explore 357 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/218525/2020-Design-Live/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Design Flex 4.3 (357) [View alternatives](https://www.capterra.com/p/218525/2020-Design-Live/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Design Flex ## Showing most helpful reviews Showing 26-50 of 357 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Design & Sales Administration Used the software for: Less than 1 year ### "2020 Design Live Review" March 29, 2023 3.0 Overall, 2020 Design Live is just like 2020 Design. I started using this program thirty-two years ago and many aspects have never changed which is disappointing. I would have thought that some features could have been improved by now. Some features are not working at all. Although my auto save is on and although I periodically save on my own, I do experience crashing on occasion and when I do, my design completely disappears. Very frustrating. Pros I have always found 2020 easy to use and was concerned that Design Live would bring a whole new program, learning curve and challenges, but that is not the case. If you can use 2020 Design, transitioning to Design Live is absolutely no problem. Cons I do not like being forced to use manufacturer catalogs for non-cabinetry items. I rarely know selections, like appliances for example, so it's very difficult to make a random selection. The room catalogs are so limited, outdated, or now eliminated and that's frustrating. It's like I'm being forced to create a very specific drawing, without actually having the specifics. That results in a misleading rendering. Review Source R Reviewer Cabinet Design and Sales Specialist Used the software for: 3-5 years ### "2020 Design Live best option for designing and selling cabinets" March 29, 2023 5.0 Overall experience with the program is great. I wouldn't use anything else. Pros easy to learn and use. Full of features. Cons Doesn't import AutoCad files as well as it should. Review Source R Reviewer Designer/ Sales Used the software for: Less than 1 year ### "2020 Designer Review" March 29, 2023 5.0 There are no real business problems here to resolve, however if work from home was needed or directed, then LIVE would serve us very well Pros I liked that the transition was very user friendly from the USB to online... so far so good... remote login would also be a benefit, should there be a day I need to consider a day or more working from home Cons The other day there was a bit of trouble with the server at 2020 and I was out of use for a few days... with the USB, I would have not missed a beat Review Source R Reviewer Senior Designer Project Developement Used the software for: 3-5 years ### "Owner, Designer" January 9, 2026 4.0 Overall we are quite happy with the software, the cost is becoming difficult to justify. Thankfully I recently renegotiated our 2026 rate that is more palatable, however, I fear we will have no option but the defaulted rate next year. Pros The ease of use and ability to utilize my manufacturers catalogs. The ability to save and share details with contractors, homeowners and designers in a professional and clear format. Cons The price. As a small design group, a menu option would allow us to pay for features we need and use vs. an excessive blanket annual fee. I also wish the lighting was more straightforward. Review Source R Reviewer Kitchen design Manager Used the software for: 1-3 years ### "Needs more work" August 26, 2025 4.0 I've been a user of this program for 30+ years. Design Flex is an improvement but now is also much more limiting than the previous program since cloud items and program items can no longer be modified. Pros Mostly, I like the rendering quality and the ability to plug in full cabinetry manufacture catalogs for quick design and pricing Cons What I like the least is the dimensioning. I constantly need to adjust it and shorten dim. lines. Also making the drawings look professional takes a lot of timely finessing. It's not quite to nkba graphic standards. Review Source R Reviewer Senior Designer Used the software for: 3-5 years ### "Easy to use design program! " September 9, 2025 5.0 I love working with this program. It's easy and quick to do a drawing and show everything I need to my client. Pros Being able to get a price quoted immediately!! The renderings have also significantly improved. The interface is easy to work with. Cons Countertops and moldings are difficult to work with especially in comparison to ProKitchen. We do wish there was a monthly fee for the program instead of a yearly. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Beautiful renderings from anywhere! " June 17, 2025 5.0 I would have given a 6 out of 10 2 months ago because I felt that the rendering software had been the same quality for many years and the long wait times on some files is frustrating, but with the new rendering upgrades and cloud storage I would give it an 8 out of 10. Pros Accessible anywhere and loving the improvement of the rendering engine! I also love the new option for cloud file saving to make projects even easier to access from different locations. Cons The software still has some issues with running slow when a lot of walls or sketchup items are in the file. Review Source R Reviewer owner Used the software for: Less than 1 year ### "Works well, very expensive for what it does and offers." February 16, 2026 3.0 It works well but is very expensive for what it does. It's powerful but you can tell the software is very old and is a continual improvement of a somewhat outdated platform. Pros it's powerful, does a nice job overall. lots of options and abilities to adjust things as required. It's a must have in the industry currently. Cons Some things could be much more simple to make designs go faster. the program sometimes makes really dumb decisions. Probably some AI rational would go a long way. Review Source R Reviewer Director of Sales and Marketing Used the software for: Less than 1 year ### "Powerful program that is easy to use" November 14, 2025 5.0 I just started working with 2020 this week and have already completed and priced out 4 kitchens. It has been much easier to get started than I could've expected. Pros As a first-time user of the program, I found Design Flex to be very intuitive to use. It was very easy to get started, and the ability to quickly show clients 3D color renderings was great. Cons The only difficult thing so far with Design Flex is that there is so much you can do. Learning it all will take a while. Review Source R Reviewer Cabinet Design Used the software for: Less than 1 year ### "A Good Option Overall" January 15, 2026 4.0 Once I got pointed in the right direction, the training and videos have been extremely helpful. I think this program is great and has a lot of amazing qualities and capabilities for new and experienced users alike. Pros I liked having the different package tiers, so I didn't have to pay for things I didn't need like the manufacturer catalogs. I may need them someday in the future, but it was nice to have the option to opt out. I also love the 3D renderings, as they have helped our clients really visualize what the outcome will be in their space. Cons When first using the trial and becoming familiar with design flex, having the old jargon and new jargon mixed was a little confusing, and finding the right resources and videos that applied to the most recent versions so I didn't waste my time and energy was also frustrating. Review Source VR Verified Reviewer Accounts Manager Used the software for: Less than 1 year ### "A new Adventure but I hear great things!" July 21, 2025 5.0 So far so good, we are still in the training stages switching from ProKitchen to Design Flex but we've heard great things. Pros Rendering Quality is amazing and an upgrade from where we were. Creating the initial drawing and design is fairly simple. Cons User Interface seems a bit dated compared to what we are used to, hopefully it gets easier to use as we do more training. Finding items in the catalog is a learning curve and not as easy as we have had previously. Review Source R Reviewer Manager Used the software for: 3-5 years ### "Design Build Designer of 8 years" April 29, 2025 5.0 I love 2020 Design Live. It is so helpful to be able to give a client a vision of their space. Pros I love the online catalog! It is helpful to find common items by sku Cons The lighting issues, how colors dont always show accurately and adding light washes out the rendering. Review Source R Reviewer Purchasing Used the software for: Less than 1 year ### "DesignFlex 14.5" May 12, 2025 5.0 Good overall, just started using the new version a week ago. Pros Simple to use. Have not had any real issues and the few I've had the help team solved quickly Cons The new DesignFlex (version 14.5) icons are hard to see, they should be more colorful as in the previous version so they stand out more. Review Source R Reviewer National Account Manager Used the software for: 1-3 years ### "2020 Review" April 10, 2025 5.0 8/10 - hoping for a non shut down experience moving forward. Pros I really liked how intuitive and powerful 2020 Design Live was. The real-time rendering capabilities and access to up-to-date manufacturer catalogs made it easy to create accurate, visually compelling designs. It really streamlined the design process and helped bring concepts to life quickly and professionally Cons It shuts down in the most important times! Review Source R Reviewer President and Design Consultant Used the software for: 1-3 years ### "Wow Rendering Factor!" March 12, 2025 5.0 My experience has been fabulous. The entire transition has been seamless. Thank you so much! Pros Realistic rendering that replicates the space as envisioned. I also appreciate the fact that several materials and interior selections are available for me to use in the design. I am practically limited by my imagination. Cons Nothing of significance that I can highlight at this moment. Review Source R Reviewer Lead Designer Used the software for: Less than 1 year ### "New to home program " February 26, 2025 4.0 Starting it up and running with it. I am very pleased with \[sensitive content hidden\] but don’t want to bother with simple questions. Need a chat bot tutorial Pros Accessories and access ability for endless possibilities. Cons No tutorial on features upon login nor any type quick link box. Review Source R Reviewer President Used the software for: 1-3 years ### "Amazing Program" March 26, 2025 5.0 Pros It makes my job so easy for kitchen design since all my cabinet suppliers have catalogues on it. Cons The price has gone up 100% since we first started using it. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Time is money" April 1, 2025 5.0 The support and training materials are great and the software has sped up our process by at least 50% Pros They really streamlined the whole process for quick layout building and inserting textures. Cons Right after buying it, I watched the first video recommended to me and it was about the flex platform, but after reaching out to support, I found out I didn’t have access to it. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Kitchen designs that make our life easier" March 10, 2025 5.0 its been going well, training is excellent Pros Its rendering quality and how it has the catalogs of the manufactures we sell Cons Cost, its priced higher than prokitchens Review Source R Reviewer Kitchen designer Used the software for: Less than 1 year ### "New to 2020 live" March 4, 2025 5.0 We are new to Design live. It was very easy to get started and we had good support from 2020 to answer all of our questions. I also like the cloud item I can add to my design. Pros I really like how clear & crisp the renderings are. This is a great tool to show my clients. Cons I would like even more cloud items to put in my designs. Review Source R Reviewer V.P. of Sales Used the software for: 3-5 years ### "2020 Design Live survey" January 23, 2025 5.0 The program is excellent! I become more and more efficient with it again as I use it. Pros I was familiar with 2020 from use in the past. 2020 Design Live is even easier to use than I remember. Cons Setting up cost and sell pricing is a little tricky. Or, it's possible I haven't seen the best tutorial on it yet. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Disappointed with price." February 4, 2025 2.0 Service was fast, but overall the were not able to resolve my issue without me paying more. Pros I used to like the availability of manufacturer catalogs at a reasonable price. Cons To access catalogs from cabinet manufacturers, you now have to upgrade. The use of manufacturer catalogs was the main reason I use 2020. Now it is price prohibitive. Review Source R Reviewer Sales manager Used the software for: 1-3 years ### "Good improvement" January 9, 2025 5.0 Easy as always and keeps improving eacjmh time. Pros Same format as old design software. No keys make it easier. Cons Prefer old colors actually... didnt hate physical keys. Review Source R Reviewer Designer Used the software for: 1-3 years ### "Realistic 3D Designs" January 20, 2025 5.0 I like that the interface is similar to other design software (CAD, ChiefArchitect) so it was easier to learn how to use. Pros I have been using 2020 since 2019 and I really like how the renderings are looking more realistic. Cons I do not like how the new cloud library works. I think the previous version was a lot easier to navigate, especially when looking for specific products. Review Source R Reviewer Kitchen sales design Used the software for: I used a free trial ### "Want to purchase 2020 design live" January 5, 2025 4.0 Working with 2020 more than 12 years It's goods for the bigger Pros Easy to design Very good rendering Easy to explain the design Cons Good Easy Attractive Very simple Rendering is good Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.