--- title: "RockSolid MAX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RockSolid MAX Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/218533/RockSolid-MAX/" page_type: "product" language: "en" --- # RockSolid MAX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RockSolid MAX ## What is RockSolid MAX? RockSolid MAX is a cutting-edge software platform designed to revolutionize the way hardware store and home center businesses operate. With its comprehensive suite of features, RockSolid MAX offers a streamlined and efficient solution for managing all aspects of your business, from inventory, purchasing and POS to sales and customer relationships. Core Features and Benefits • Point of Sale: With seamless catalog access, you can process customer transactions and special orders quickly and effectively, creating a positive sales experience. • Inventory Management: Track and manage your entire inventory with precision. Get real-time visibility into stock levels and reduce human error. • Reporting and Analytics: Gain valuable insights into your business performance with customizable reports and dashboards. Track key metrics such as sales trends, inventory turnover, and customer satisfaction. ## What is RockSolid MAX used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 75% Neutral 5% Negative 20% Starting price $3000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RockSolid MAX?[Manage this product listing](https://www.g2.com/products/rocksolid-max/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RockSolid MAX 3.9 (40) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $3000 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (40) Ease Of Use 4.0 (34) Value For Money 3.9 (30) Value For Money 3.9 (31) Customer Service 3.8 (38) Customer Service 3.8 (32) ## RockSolid MAX alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Spruce](https://www.capterra.com/p/218534/Spruce/) [3.2 (34)](https://www.capterra.com/p/218534/Spruce/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 53% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218534/Spruce/) ## FAQs about RockSolid MAX Overview ### Which roles and teams benefit most from RockSolid MAX? RockSolid MAX is most used by owners, presidents, and general managers who need visibility into daily operations, sales, and business performance. Office administrators, bookkeepers, and administrative managers rely on it to handle records and financial workflows, while IT and technology managers support system management, reliability, and operational continuity. Answer based on 33 reviews Overview ### What company size and specific industries is RockSolid MAX built for? RockSolid MAX is designed for small to mid-sized retail businesses in the building materials and home improvement sector, including hardware stores, home centers, convenience lumberyards, lawn and garden centers, farm, ranch, and home supply stores, paint and decorating stores, and tool rental centers. Features and Usability ### What are the key features of RockSolid MAX? RockSolid MAX offers POS, inventory management, order management, billing and invoicing, and payment processing. It also includes accounting integration, reporting and analytics, dashboards, access controls, document management, and multi-location support for tracking sales, inventory, and financial activity across operations. Getting Started and Support ### What training and onboarding options does RockSolid MAX offer? RockSolid MAX provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 9 reviews Getting Started and Support ### What customer support options does RockSolid MAX offer? RockSolid MAX provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Users often describe the support team as helpful and attentive, though some report slow responses and difficulty finding answers through online help when issues need faster follow-up. Answer based on 9 reviews Ease of use ### Is RockSolid MAX easy to use? RockSolid MAX works well for basic POS tasks once staff learn the workflow, but ease of use is mixed. Cashiers and less technical employees often find item lookup and consistent navigation approachable, while managers and longtime staff describe extra steps, clunky receiving, difficult edits, and ongoing training needs. Answer based on 10 reviews ## Features AI summary Based on 11,413 Accounting reviews Not all accounting software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Reporting/Analytics** (**58%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**58%**) - **Inventory Control** (**55%**) RockSolid MAX supports **Reporting/Analytics** and **Inventory Control**, so businesses can track financial performance and manage stock levels more effectively. However, it does not include **Income & Balance Sheet**. Instead, it offers **Invoice Processing** (**57%**) and **Invoice Management** (**61%**), which help teams handle billing tasks, keep receivables organized, and maintain clearer day-to-day financial records, allowing businesses to stay on top of cash flow and operational accuracy. Inventory Control 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels Billing & Invoicing 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Management 4.3 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Customer Statements 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Reports that show customers their invoices, payments, and balance on the account Accounts Receivable 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track outstanding invoices and the money owed from clients Document Storage 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system RockSolid MAX 145 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Billing: Setup and send recurring or automated bills - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Kitting: Group and package individual but related items as one package set - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Project Accounting: Manage and track financials on a project-to-project basis - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 3.7 (40) 3.7 Based on 40 reviews ## Pricing Value for money 3.9 (30) Basic $3,000 Value for money 3.9 (30) 3.9 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (38) 3.8 Based on 38 reviews ## User reviews Overall rating 3.9 Based on 40 reviews Filter by rating 5(20) 4(10) 3(2) 2(0) 1(8) Mentioned topic Sorted by most recent NS Neil S. Store Owner Building Materials ### "I couldn't be happier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2023 I've found Rocksolid Max to be very feature rich and does exactly what I need it to do. I'll admit that this is the only proper POS system I've used in this industry (my company switched from Quickbooks Online to RSM) but after about a year with the software I won't be looking for a replacement any time soon. Pros I've found the program to be responsive and easy to use once you get the hang of the layout. In general it's had all the features I've needed and more and I have to say my customer service experience has be A+. Cons There is a bit of a learning curve, but I would say this is true with any powerful business software and I didn't feel that it was excessive with this product. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks Online was woefully inadequate as a POS in general, but especially when it came to the building material side of the business. Alternatives considered [Paladin](https://www.capterra.com/p/155794/Paladin-POS/) [Epicor BisTrack](https://www.capterra.com/p/247914/Epicor-for-Building-Supply/) Reasons for choosing RockSolid MAX Epicor never returned my calls and in general made it extremely difficult to contact them, so I never even got to the point of a product demo with them.Paladin was a strong contender, but in the end I chose Rocksolid because I felt a little more comfortable with the layout and I wanted the more advanced unit of measure options that ECI provides with their software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TS Travis S. Director of Technology Retail ### "Organized Inventory and POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 24, 2023 A great tool to manage inventory, and keep track of all the retail operations. A solid POS, and very user friendly once setup. Pros Very customizable with permissions and reporting; POS GUI for a typical cashier is as straight forward as possible and user friendly with minimal training; Excellent inventory organization Cons The offline application could be much more integrated and seamless; Set up and deployment was rough due to using own firewall, little help was offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH David H. Owner Retail ### "Rock Max Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 March 29, 2022 Once we have learned to operate the system, we do like it. But it has been challenging. Pros The POS system and the reports generated Cons You make changes and do everything the hardest way possible. It takes FOREVER to get appropriate support. When we have a question we should be able to get immediate help instead of waiting days for a response. It's very frustrating. I am waiting for a return call right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tessa W. Vice-President Retail ### "RockSolid Max" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2022 Very helpful and responsive customer service Pros Customer service is very helpful and responsive Cons Not being trained d/t system already in place upon purchase of business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS jesse S. MGR Building Materials ### "rock solid review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 29, 2021 pretty good like it so far Pros the program runs way smoother and i love the customer service Cons sometimes finding things and the reports are hard Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Brandon G. President Retail ### "RockSolid MAX is helping transform our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2021 Throughout the process of selection, preparation, implementation, and post-implementation we have nothing but positive interactions with the ECi team. Our project team was really fantastic and engaged. They also helped keep us on task and moving forward to hit the go-live date. I have been very happy with the entirety of the project. Pros There are numerous aspects of the software that we love: Barcode support, A/R functionality, document management, inventory management. Overall the software is fairly intuitive and easy to use. We are improving daily with our understanding and capabilities. Overall, the pro's significantly outweigh any cons we've encountered. I would definitely recommend this software as it has some very cool functionality we are easing ourselves into now that we've made the transition. Cons So with any out of the box solution, there are going to be challenges. For us there are a couple that were frustrating. First, after an invoice has been processed there can be no changes to it. For example you make a sale to a credit account and the person making the purchase omits the PO#. There is no way to update that field after the fact. Instead you must back the entire transaction out and do it all over. The other challenge are the canned reports. They cover 50% of what we would want to see, in other cases we need to use Crystal Reports. While Crystal reports does work, it is a bit clunky and not very intuitive. So you need to invest time in learning and training on how to use it (we did so with a bunch of online videos which were publicly available). Switched from [Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/) The P21 platform we were on was from the late 1990s and could not support where we need to take the business. It was an archaic platform that actually put our entire business at risk if the hardware failed (again 1990s computers). Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing RockSolid MAX What it came down to was two variables: First, having a project team who was there with you the entire way was a major decision factor. The other was the overall fit of the software to our business. While there are minor issues where it doesn't fit exactly what we need, the coverage and gains we received for the parts that fit well clearly exceeded the challenges. Without spending 5-10X or more money to get a customized solution, I really believe this was the best investment for our business and so far the benefits are being realized. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Laura R. Office Administrator Retail ### "Happy with Rocksolid Max" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 6, 2021 Overall I am pretty happy with Rocksolid. I believe we all like it much better than the software we were using beforehand. We also like the people we have worked with from implementation to daily issues. Pros Over time I have noticed that Rocksolid seems to be making my job less time-consuming. I am pretty happy with it overall. Cons There have been a few times that we have had issues that we have reported and did not get an answer other than they were working on it for months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ mark Z. manager Retail ### "upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2021 was a major upgrade for us. it was way past due should of switched to rock solid years ago Pros easy to learn software. easier to keep track of GP% on products. Credit card processing 100% better then what I had. cost of running the system is way less then wht I had been paying. Cons trying to figure something out on your own. Reasons for choosing RockSolid MAX cloud based, great price, support was less than 1/2 what I had been paying Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Loy R. Owner Wholesale ### "Loy's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 29, 2021 Fair - no one wants to help with Crystal Reports - everyone will just pass buck or say we really don't do that... Pros Ease of use and ease of training others. Cons no pick ticket option. No real way of delivering goods and showing what is on hand vs. on back order. Should have a pick ticket version that converts to order. No way to modify an order after complete, should always be able to modify then generate invoicing after 5:00. Receiving is clunky, need a simple on order vs received at this time. Have to dig a lot to find answer to receiving. Need an option to reprint invoices in bulk or transmit, currently sends in separate pdf's. Reasons for choosing RockSolid MAX Thought it fit my business better as a start up, but I can tell we fastly outgrow this if changes aren't made for our type business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Debi C. Executrix Retail ### "Its been a game changer for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2021 The software has allowed us to solve our issues with sales reports, managing inventory and data storage. Since we have gone live, the technical support and training we have received has been outstanding. Pros Easy to use and implement. We are more efficient and its helped us bring down operating costs for mailing statements, finding and copying paper invoices and managing our inventory. Cons Integration was a little more difficult than what was to be expected. Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/218533/RockSolid-MAX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.