# Page 2 | RockSolid MAX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RockSolid MAX the right Accounting solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218533/RockSolid-MAX/reviews --- RockSolid MAX 3.9 (40) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 2 - Reviews of RockSolid MAX ## Showing most helpful reviews Showing 26-40 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MO Megan O. Tech Manager / Part Owner Retail Used the software for: 1-2 years ### "Necessary upgrade" December 18, 2018 4.0 Good Product overall Pros Helped convert us from push-button registers to point of sale, and digitized our Accounts Receivable. Cons Not user friendly for longtime staff. (Typing-intensive and database management heavy, neither of which is intuitive in our 75+ year old store.) Presents continual staff mgmt and training needs. Review Source DM Deb M. Office manager/bookkeeper Wholesale Used the software for: 1-2 years ### "Wonderful product" April 16, 2019 5.0 Our experience has been wonderful. No problems to speak of. Pros The ease of using the product. The folder tabs that you can have show on any screen that you are working in. Cons Reports...I wish you didn't have to purchase an outside report maker in order to do specific reports that you want. Review Source DS Diane S. Farming Used the software for: 2+ years ### "Waste of money." May 5, 2017 1.0 Waste of your money Pros Had great reports and end of day features. It was easy to check out customers and fairly easy to enter purchase orders. Cons Did not keep inventory correctly and could not get technical help. Everytime we had a problem we were told that their system had never done this before. Review Source PS Peter S. Administration manager Retail Used the software for: 2+ years ### "Satisfied Long Term User of Rock Solid" July 27, 2017 5.0 Be confident in the software and the customer service/follow up. As a user i have never felt isolated. There is a strong desire within ECI to get feedback from the users and incorporate individual needs into the software where possible to the benefit of the users. Pros Its easy and logical to use and teach to new staff members. Down time is effectively zero and when issues have arisen customer support has been superb. Essentially we can forget about the system and concentrate on our customers. The system is flexible to my business and even has the ability to structure reports for my individual needs. Cons Its nice to say that its hard to think of a negative. If there is a down side to the system i have yet to find it! Review Source DK Daniel K. President Building Materials Used the software for: 6-12 months ### "Review" January 2, 2020 5.0 Overall, it has been a sound investment in the efficiency of our company Pros The cloud based format, integration with Orgill, fairly simple learning process Cons Online help is difficult to search/navigate, responses from tech support is very slow (they have a solution, it just takes a while to get it Reason for choosing RockSolid MAX cloud based, off site capabilities. Review Source TI Terry I. Manager Building Materials Used the software for: 1-2 years ### "Almost 2 years in and not totally convinced yet" January 9, 2019 3.0 We are committed to Rocksolid Max but the learning curve has been extremely steep Pros The actual point of sale function works awesome! The options and functionality available are a huge step above our old software. Cons The inability to reverse mistakes. The integration with our accounting software has been brutal. Availability of training for the software seems to be lacking. Review Source VS Velva S. Manager Building Materials Used the software for: 6-12 months ### "Rocksolid max" December 17, 2019 5.0 Pros its more suitable for hardware and lumber stores Cons can't be used if the server is not working or down Review Source GP Greg P. Owner Building Materials Used the software for: 1-2 years ### "We enjoy working with Rocksolid Max" December 27, 2018 5.0 The people behind it are great to work with. Pros The process of quoting, then converting the quote to an order (both customer order, and PO), and then finalizing it with a sell is easy and efficient. Cons The reports for inventory and receivables, there are not very many options, and you can't customize them. Review Source JS Joseph S. Presidet Retail Used the software for: 2+ years ### "The best short and long term investment any business owner can make." September 19, 2017 5.0 Really just the best all around system. Rocksolid has saved me Tens of thousands of dollars in the past in saved workers, JIT inventory and so so many more ways. Pros Rocksolid is simple, easy accurate and dependable. When/if it breaks down (CSR) will fix it. EVERYTIME. There is not enough I can say about this system after 12 years of use. It always exceeds my expectation, and the people are exceptional. Cons Everything is the best. No short comings. I would like to access my rocksolid computers through my phone though. Review Source MB Michael B. Owner Retail Used the software for: Less than 6 months ### "Greenville Hardware Implementation" October 19, 2019 5.0 This product was introduced to us at a trade show. We knew immediately that this would be the POS that we would choose. Purchasing was a breeze. Shipping was fast. Implementation was smooth. Training was amazing with rep. ( Wonder Woman) Pros Ease of use. Document handling. Inventory control. Ordering capabilities. Cons We have no issues with the software, works flawlessly. Reason for choosing RockSolid MAX TransAct never called back Review Source BO Bonnie O. Assistant Manager Retail Used the software for: Less than 6 months ### "Not Retail Friendly!" February 3, 2018 1.0 If you have a high volume of customers at your cash registers DO NOT purchase this program. It runs way to slow and shuts down randomly while wringing people up. I have used 6 different point of sale programs through the years and this is the absolute WORST program I have ever used. I am a bookkeeper and do retail management and I do not recommend this program. Pros This would be a very good program for keeping track of sales in an office. You have lots of reports at your disposal. Cons Times out constantly while using. Too slow. Can't print duplicate receipts for customers. Can't do proper maintenance on products. Point of Sale and Maintenance are all in the same program so you have to quit what you are doing to ring up a customer and then start all over again from scratch. No ease of access for register people to find products that don't scan. Does not ring up sale items at sale prices. Coupons don't scan properly. Review Source MW Mary W. Retail Used the software for: ### "Easy Breezy" January 7, 2015 4.0 Pros The product is easy to use. We can add on what we need easily. When I have questions, I get a quick response. Cons The add ons are easy, but for a new shoestring budget start-up, the cost of the add ons can add up. Review Source MC Mark C. Retail Used the software for: ### "Software Advice saved the day with NonProfitEasy" January 3, 2015 5.0 Pros They have very helpful support, and it has great functionality. We are still learning all it can do! Cons So far we've liked everything! We are still experimenting with options and rolling them out slowly. Review Source NA Nobre A. Apparel & Fashion Used the software for: ### "Product Review" December 23, 2014 4.0 Pros I like the price and value proposition. They have great customer service. Cons They provide only annual updates to their software. Review Source DS Diane S. Farming Used the software for: ### "Very poor product with poor support." November 12, 2014 1.0 Pros It is really easy to use. Cons It does not keep inventory correctly. Also, support is almost nonexistent. Review Source Similar Products Featured ## Related categories [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.