--- title: "UserWay Accessibility Widget Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UserWay Accessibility Widget Software - reviews, pricing plans, popular comparisons to other Website Accessibility products and more." source_url: "https://www.capterra.com/p/218549/UserWay/" page_type: "product" language: "en" --- # UserWay Accessibility Widget Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UserWay Accessibility Widget ## What is UserWay Accessibility Widget? UserWay’s digital accessibility solutions help you continuously comply with the ADA and WCAG. Trusted by millions of websites, its AI-Powered Widget automatically fixes accessibility violations 24/7, offers 100+ accessibility tools, and supports 50+ languages to elevate your website performance and brand image. UserWay also provides accessibility scanning, document remediation, attorney-led legal support, commission-based partnerships, managed accessibility, platform integration, and more. ## What is UserWay Accessibility Widget used for? [Website Accessibility](https://www.capterra.com/website-accessibility-software/)[Compliance](https://www.capterra.com/compliance-software/)[Vulnerability Scanner](https://www.capterra.com/vulnerability-scanner-software/) Recognitions Shortlist Best ease of use Overall rating Based on 333 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 1% Starting price $69 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Compliance / 2026 Our "Best of" badge program showcases products with the highest ratings... - Artificial Intelligence / 2025 - Compliance / 2025 - User Experience (UX) / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for UserWay Accessibility Widget?[Manage this product listing](https://www.g2.com/products/userway-accessibility-widget/claim_requests/new?auto=true) Rating Breakdown 4.9 +− Features4.8 Value for Money4.6 Ease of Use4.9 Customer Service4.9 Rating Breakdown 4.9 Features4.8 Value for Money4.6 Ease of Use4.9 Customer Service4.9 ## UserWay Accessibility Widget Reviewers Verdict Updated September 2026 AI summary - UserWay Accessibility Widget is a practical choice for organizations aiming to improve website accessibility without heavy development work. - Reviewers are positive about its fast installation, simple interface, flexible customization, and responsive chat support. - It helps teams quickly meet compliance needs, identify accessibility issues, and manage updates with minimal disruption. - Buyers should weigh a few practical considerations: some users mention translation quirks, branding limitations, occasional bugs, and reporting that can be hard to interpret. - It fits best for small to midsize businesses seeking straightforward accessibility tools, but those needing deep branding or advanced reporting may find limits. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserWay Accessibility Widget 4.9 (333) VS. [### Equally.ai](https://www.capterra.com/p/233222/Equally-AI/) [5.0 (113)](https://www.capterra.com/p/233222/Equally-AI/reviews/) Starting Price $69 Other, Per Month Starting Price $45 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (333) Ease Of Use 5.0 (113) Value For Money 4.6 (313) Value For Money 5.0 (106) Customer Service 4.9 (308) Customer Service 5.0 (107) ## UserWay Accessibility Widget alternatives [Corpowid](https://www.capterra.com/p/10020041/Corpowid/) [4.9 (27)](https://www.capterra.com/p/10020041/Corpowid/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020041/Corpowid/) [accessiBe](https://www.capterra.com/p/212877/accessiBe/) [4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212877/accessiBe/) [All In One Accessibility](https://www.capterra.com/p/276815/All-In-One-Accessibility/) [5.0 (8)](https://www.capterra.com/p/276815/All-In-One-Accessibility/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276815/All-In-One-Accessibility/) [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) [4.6 (776)](https://www.capterra.com/p/162900/BrowserStack/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162900/BrowserStack/) [View all alternatives](https://www.capterra.com/p/218549/UserWay/alternatives/) ## FAQs about UserWay Accessibility Widget Overview ### What problems does UserWay Accessibility Widget solve? UserWay Accessibility Widget solves the challenge of making websites usable for people with disabilities without requiring heavy development work. It reduces accessibility barriers like unreadable text, poor contrast, and limited language support while simplifying compliance, audits, and setup. Small businesses, schools, healthcare providers, web developers, and site administrators benefit most. Answer based on 191 reviews Overview ### Which roles and teams benefit most from UserWay Accessibility Widget? UserWay Accessibility Widget is most used by business owners, founders, and executives who need to improve website accessibility, reduce compliance risk, and strengthen brand trust. Marketing teams use it to make digital campaigns and content more inclusive, while web developers, designers, and IT administrators rely on it for faster accessibility enhancements and simpler site management. Answer based on 332 reviews Overview ### What company size and industries is UserWay Accessibility Widget built for? UserWay Accessibility Widget is built for organizations of all sizes, but it is used mostly by small businesses at 88%, with Marketing and Advertising leading at 14%. Reviewer mix also includes midsize businesses at 7% and enterprises at 5%, with Information Technology and Services at 8% and Health, Wellness and Fitness at 5%. Answer based on 332 reviews Features and Usability ### What are the key features of UserWay Accessibility Widget? UserWay Accessibility Widget includes core website accessibility tools like text resizing, contrast adjustment, keyboard navigation, screen reader and text-to-speech support, plus differentiators such as AI-based image alt text, web scanning, accessibility audits, and reporting. Reviewers also frequently mention its integrations, customizable widget appearance, and quick installation. Answer based on 91 reviews Pricing ### How much does it cost and what fees or limitations are included? UserWay Accessibility Widget starts at $69/month for the Pro plan, with Pro Plus at 169 and Ultimate at 359. A free version and free trial are available, though reviewers note free-tier watermarking, limited customization, and some menu controls locked to higher tiers, while others call pricing reasonable and implementation easy. Answer based on 82 reviews Integrations ### Which third-party tools and platforms does UserWay Accessibility Widget integrate with? UserWay Accessibility Widget integrates with Shopify, Duda, ShortPoint, and SiteSwan based on reviewer mentions, and its catalog shows more than 20 integrations overall. Additional supported platforms include BigCommerce, Drupal, Squarespace, and HubSpot CRM, covering ecommerce, CMS, intranet, and website management use cases. Answer based on 96 reviews Getting Started and Support ### What training and onboarding options does UserWay Accessibility Widget offer? UserWay Accessibility Widget provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced walkthroughs for key setup steps. Answer based on 7 reviews Getting Started and Support ### What customer support options does UserWay Accessibility Widget offer, and how do users rate the experience? UserWay Accessibility Widget offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, clear, and helpful during setup, billing, and technical issues, with several noting immediate chat responses. A few report occasional unclear replies, account-manager changes, and some outdated articles or portal friction. Answer based on 108 reviews Widget ### Is the accessibility widget easy to install and customize? UserWay Accessibility Widget makes setup and customization straightforward for most website owners, including non-technical users. Small businesses, agencies, and developers often like the quick installation, branding controls, placement options, and built-in scanning, though some mention premium feature limits, occasional performance concerns, and a widget interface that can feel intrusive or crowded. Answer based on 91 reviews ## Who uses UserWay Accessibility Widget? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 502 Website Accessibility reviews Capterra data shows that buyers of Website Accessibility software rank the following features as their top priorities: - **Website Accessibility Tools** (**50%** of reviewers rated this feature as critical) - **Website Accessibility Audits** (**47%**) - **Content Scan** (**35%**) UserWay Accessibility Widget supports all three of the features reviewers rate most highly: **Website Accessibility Tools**, **Website Accessibility Audits**, and **Content Scan**. Together, these capabilities help businesses identify accessibility issues, improve website usability for a wider audience, and maintain compliance efforts over time, allowing teams to create more inclusive digital experiences. Website Accessibility Audits 4.6 (121) 79.34% of 121 reviewers that rated this feature as important or highly important It gives you automated scans to identify accessibility issues across your site. Some reviewers find the audits helpful for spotting weaknesses and generating actionable reports, but others feel the reports can be hard to interpret or less comprehensive than other tools. Content Scan 4.8 (64) 68.75% of 64 reviewers that rated this feature as important or highly important Scan written content within documents, files, or websites Dashboard 4.6 (112) 75.89% of 112 reviewers that rated this feature as important or highly important UserWay Accessibility Widget offers a dashboard that centralizes compliance data and site metrics. Reviewers appreciate its intuitive interface, real-time statistics, and ease of navigation, though a few mention occasional glitches or feeling overwhelmed by the amount of information. Compliance Tracking 4.6 (153) 75.16% of 153 reviewers that rated this feature as important or highly important This capability helps you monitor and maintain accessibility compliance with laws like ADA and WCAG. Users think compliance tracking is straightforward, keeps them updated on regulations, and provides peace of mind, though some newer users are unsure how to use it. Personalized Accessibility Interface 4.7 (111) 74.77% of 111 reviewers that rated this feature as important or highly important Provides a personalized UI with accessible design elements for visitors with disabilities or unique needs Website Accessibility Tools 4.8 (156) 86.54% of 156 reviewers that rated this feature as important or highly important With these tools, you can offer a wide range of accessibility options like contrast adjustment, dyslexia fonts, and voice reading. Reviewers appreciate the variety, ease of use, and positive impact on compliance, though some mention the screen reader struggles with foreign languages. UserWay Accessibility Widget 45 features ### All Features - Accessibility Statement Generator: Generate accessibility statements for websites, mobile apps, and other digital content - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: This capability helps you monitor and maintain accessibility compliance with laws like ADA and WCAG. Users think compliance tracking is straightforward, keeps them updated on regulations, and provides peace of mind, though some newer users are unsure how to use it. - Content Scan: Scan written content within documents, files, or websites - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: UserWay Accessibility Widget offers a dashboard that centralizes compliance data and site metrics. Reviewers appreciate its intuitive interface, real-time statistics, and ease of navigation, though a few mention occasional glitches or feeling overwhelmed by the amount of information. - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - For eCommerce: Intended to be used by online stores - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Testing: Test the ability of mobile applications - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalized Accessibility Interface: Provides a personalized UI with accessible design elements for visitors with disabilities or unique needs - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Scoring: Assess and score risks using risk matrices - Root Cause Analysis: Identify and analyse the reasons behind accidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Website Accessibility Audits: It gives you automated scans to identify accessibility issues across your site. Some reviewers find the audits helpful for spotting weaknesses and generating actionable reports, but others feel the reports can be hard to interpret or less comprehensive than other tools. - Website Accessibility Tools: With these tools, you can offer a wide range of accessibility options like contrast adjustment, dyslexia fonts, and voice reading. Reviewers appreciate the variety, ease of use, and positive impact on compliance, though some mention the screen reader struggles with foreign languages. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.8 (333) 4.8 Based on 333 reviews ## Pricing Value for money 4.6 (313) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/218549/UserWay/pricing/) Accessibility Widget Pro $69.00 Other,Per Month It includes: - Unlimited Website Pages - Monitor 10 Pages - Alerts - Accessibility Statement Accessibility Widget Pro Plus $169.00 Other,Per Month It includes: - Usage Stats add-on - Modify Menu add-on - Live Translations add-on - Monitor 50 Pages Accessibility Widget Ultimate $359.00 Other,Per Month It includes: - Monitor 100 Pages Value for money 4.6 (313) 4.6 Based on 313 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Weebly](https://www.capterra.com/p/246168/Weebly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (308) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (308) 4.9 Based on 308 reviews ## User reviews Overall rating 4.9 Based on 333 reviews Filter by rating 5(293) 4(36) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent Jordan H. Creative Director Design ### "A Simple and Valuable Addition to Website Accessibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2026 My overall experience with UserWay has been very positive. It provides an efficient way to add another layer of accessibility to the websites I manage while also helping me stay more aware of accessibility issues during the design and maintenance process. The setup and configuration have been relatively simple, and I like having ongoing scanning and accessibility tools available in one place. It has been especially valuable as someone managing websites for clients who wants accessibility to be part of the overall user experience rather than an afterthought. Pros UserWay makes it much easier to improve website accessibility without adding a complicated process to ongoing website management. The widget was straightforward to implement and gives visitors useful accessibility options immediately. I also appreciate that the platform provides scanning and monitoring tools that help identify potential accessibility issues that may otherwise be overlooked. Cons Some of the accessibility terminology and recommendations can take a little time to understand if accessibility compliance is not something you work with regularly. The reporting can also feel detailed at first, but once you become familiar with the dashboard, it is much easier to navigate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Joshua B. Director of Marketing Environmental Services ### "Quick Setup and Feature-Rich Custom Compliance Widget " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 11, 2026 The UserWay Accessibility Widget allows any website owner the ability to quickly and easily setup a powerful and editable compliance widget. They offer several packages, from $99 per year to over $1,000 per year depending on the number of webpages you have and would like to scan and access reporting. I think it is a powerful app that does not require a lot of technical experience, so any user can feel confident knowing that they are following the proper compliance protocols for any/all types of website visitors and audiences. Pros The UserWay Accessibility Widget is a powerful and cost efficient app that is simple to implement on just about any website. The widget natively integrates with several website platforms, including SquareSpace, and configuring the widget's size, display location on my website and updating it with custom branded colors took just minutes. I like that it auto-scans as many webpages as I want to provide detailing reports on areas that require updating to meet compliance. The report guides users step by step on necessary adjustments, anyone could follow along without any technical experience. Cons The only aspect that I dislike are some of the plan tiers, which offer a certain number of webpages that the widget will display on, scan and provide detailed reports. If you have a large website with many pages the total overall cost to add full compliance could get expensive, especially for a small business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Katherine R. Webs and Executive Marketing Operator Marketing and Advertising ### "Just experimenting and chose a different service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 8, 2026 Once we got the hang of it we decided to opt out and found a better solution for our specific web needs. Pros I liked the scanning and configuration and backup. The learning curve was also pretty helpful for the widget's function. Cons I didn't like a couple of bugs and issues we had. We actually have a different service we use now but we were trying this out and testing it to see if we liked it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Johanne L. Community Engagement Officer Government Administration ### "Just so simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2026 the whole process was just so easy. The widget itself was simple to apply to the site, easy to use. Set and forget! Pros The widget was so easy to add to the site. Very easy for users to access and it saves their accessibility preferences Cons Not having access to the reporting information makes it difficult to justify to managers why we should spend additional funds on the better product. Alternatives considered [UserWay Accessibility Monitor](https://www.capterra.com/p/10017123/UserWay-Accessibility-Monitor/) Reasons for choosing UserWay Accessibility Widget UserWay was offered as an add-on through our current vendor, the process was so simple - so we went directly to UserWay Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DO Dana O. Owner Health, Wellness and Fitness ### "So helpful! And easy to set up! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 This allows us to accommodate any patient - I did not want anyone to not be able to access our services and this is what was needed Pros Easy to use. This setup was very seamless. Our account was ready to go within just a few days and up and running on our website. Cons We experienced zero issues. From set up to user experience it was nothing short of easy! Thank you so much! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EF Ego F. Principal Designer Individual & Family Services ### "Replaces manual WCAG checks completely" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2026 I rolled this out across our marketing and member portals to stop wasting engineering time on routine accessibility sweeps. We got the free version live on production in under an hour. It costs a fraction of what we'd pay in manual dev hours, and the automated fixes actually scale with our site. Pros It completely kills the need for manual accessibility fixes. We were burning days of engineering time upfront and every month just to keep up with WCAG standards. The AI handles compliance automatically as we ship new content, keeping our dev queue clear. Cons The pricing jump from the free tier to the $1,190/yr Pro Plus plan is steep. They really need better middle-tier options or dedicated pricing for early-stage startups and healthcare platforms. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Anthony S. Chef owner Hospitality ### "Ease and confidence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Heading user way accessibility widget gives us the confidence that we’re doing the right thing and that we are protected and most importantly everyone can access, understand and ultimately enjoy our business. Pros As someone who’s not in Internet, design or production, I found it very easy to install and utilize the widget. I had access to the file and abilities to customize the size and position. It was very - easy process. Cons I can’t say there are any cons. Pricing was right, the installation was easy and communication was quick and swift. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jessica H. Co-Owner Mental Health Care ### "Easy to Use and Set Up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 Overall it was easy to use and set up. We have heard from clients it is easy to use on their phone and computer. Pros I liked how easy it was to be able to put on our website. Especially for someone who is not tech savvy. It also seems easy and accessible for our clients to use when accessing our website. Cons I have not complaints about UserWay Accessibility. We have not run into any errors on our end that make the product hard to use for us or our clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EB Emma B. Office Manager Human Resources ### "Easy to use/Great for website access. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2025 Pros Easy to set up and offers a wide array of accessibility for our clients. It is discreet and not over the top on our page. Cons Thers have been little issues with the widget. It operates smoothly. It has been great, we were able to set it up with ease and the price is great. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YA Youseph A. Dentist Health, Wellness and Fitness ### "Amazing, easy to use product to enhance patient experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2025 Pros I got the UserWay widget because we want to help out all of our patients including ones that are special needs and to make our website accessible to everyone. We get a lot of compliments but we hope that is from all potential clientele. Cons It's really easy to use and I cannot think of a con about the widget. The only con is the price in my opinion. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/218549/UserWay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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