# Page 4 | UserWay Accessibility Widget Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is UserWay Accessibility Widget the right Website Accessibility solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218549/UserWay/reviews --- UserWay Accessibility Widget 4.9 (328) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of UserWay Accessibility Widget ## Showing most helpful reviews Showing 76-100 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EB Eva B. General Manager Retail Used the software for: 6-12 months ### "Easy and affordable way to become compliant!" December 7, 2024 5.0 Simple and straight forward pricing and instillation. Pros Easy and affordable way to become compliant! Cons I have had no issues with the UserWay Accessibility Widget. Switched from [accessiBe](https://www.capterra.com/p/212877/accessiBe/) We switched because of the lack of transparent pricing Review Source JP Justin P. Account Director Events Services Used the software for: 2+ years ### "Outstanding Accessibility Solution with Exceptional Support" October 17, 2024 5.0 My overall experience with the UserWay Accessibility Widget has been fantastic. It was easy to implement, and the wide range of accessibility features ensures that my site meets compliance standards effortlessly. The support team was incredibly helpful, quickly identifying and resolving an issue I had with setting it up on a PWA. They went above and beyond, and once everything was correctly configured, the widget performed flawlessly. I highly recommend UserWay to anyone looking for an accessible and user-friendly solution. Pros The UserWay Accessibility Widget is incredibly easy to implement and ensures accessibility compliance seamlessly across different platforms. I especially appreciated the responsive and helpful support team—they were quick to assist and helped me solve my issue efficiently. The widget’s wide range of accessibility features makes it a comprehensive solution for creating inclusive web experiences for my virtual events. Cons I initially had trouble setting it up with a PWA, but it turned out to be a mistake on my end. Once configured correctly, it worked perfectly, and I have no issues with the widget itself. Review Source RW Robyn W. Administrator Mental Health Care Used the software for: 1-2 years ### "Great Accessible Product" November 24, 2024 5.0 We have had a great experience from the demo to using it on our website. Pros It is easy to use and a great upgrade for any website. We have clients that speak/read a variety other than languages than English. Cons More design options might be helpful for some. Review Source CD Cayenne D. Director of Development Internet Used the software for: Less than 6 months ### "Fast and easy solution" October 29, 2024 5.0 Took me about 10 minutes from purchase to install to seeing reporting. Pros Easy to install, remediates many issues automatically, includes issue reporting, support was quick and helpful Cons issues that require manual remediation are not displayed in context, only page URL is provided--unless I am overlooking something Review Source Response from UserWay November 6, 2024 Thank you for your detailed feedback! We're glad you found the installation easy and our support team helpful. The UserWay widget automatic remediation for most issues. For issues requiring manual remediation, please check our Accessibility Monitoring service. Most Pro Widget subscriptions include the service, so you likely already have this helpful tool. Please reach out if you'd like to explore it further! PD Paul D. Website Developer Internet Used the software for: 1-2 years ### "Excellent and flexible product!" December 11, 2024 5.0 Very pleasant experience, and it allows me to easily assist my website development clients! Pros It is easy to set up and has a very attractive and flexible presentation. Cons I'm not sure I can think of anything I didn't like at this time. Alternatives considered [accessiBe](https://www.capterra.com/p/212877/accessiBe/) Reason for choosing UserWay Accessibility Widget I like the ease of use of UserWay and the excellent technical support I have received in the past. Review Source NT Naisargi T. NA Marketing and Advertising Used the software for: I used a free trial ### "Great Customer Support" February 27, 2025 5.0 Ease in installation, compliance with Ontario's accessibility standards Pros it helps me to make quick and easy accessibility enhancements for my client's website without requiring major coding changes Cons nothing wrong with the widget, but the billing address field should have a postal code for Canada, and not a zip code. Review Source Response from UserWay March 3, 2025 We're glad you're enjoying it! We'll make sure to pass your request along to our product team. EL Elliot L. Creative Director Online Media Used the software for: 1-2 years ### "Would highly recommend the Userway Accessibility Widget" April 11, 2025 5.0 Widget works fantastically and the support has always been brilliant when needed. Pros The ease of implementing the widget and instant site features without having to modify the frontend code were amazing. Cons Don't really have a cons as such. Would prefer having the usage stats included in the lower payment package as it would be nice to see. Review Source ZH Zach H. SEO and Website Senior Specialist Accounting Used the software for: 6-12 months ### "UserWay's Accessibility Widget" March 31, 2025 4.0 Pros UserWay's Accessibility Widget offers a straightforward and relatively seamless way to add essential accessibility features to a website. Cons It would be nice if the widget’s design was more customizable. Alternatives considered [accessiBe](https://www.capterra.com/p/212877/accessiBe/) Reason for choosing UserWay Accessibility Widget I thought that Userway's accessibility widget provided more features. Review Source Joseph P. Marketing Manager Accounting Used the software for: 6-12 months ### "Plug and play accessibility compliance" November 26, 2024 5.0 Pros Plug and play accessibility compliance, with a guarantee Cons So far so good, I have not had any issues with the product Review Source IR Ivana R. reviewer E-Learning Used the software for: 6-12 months ### "UserWay Accessibility Widget" August 18, 2024 4.0 Using the UserWay Accessibility Widget has been pretty straightforward and convenient overall. It’s like having a little toolbox at the corner of every website that makes browsing easier, especially if you have specific accessibility needs. The customization options are great—you can adjust text size, change contrast, or even use a screen reader, all with just a few clicks. Pros The widget provides a quick and easy way to access various accessibility tools without needing to navigate away from the current page or install additional software. Cons While the widget offers various customization options, it may not fully meet the needs of users with more complex accessibility requirements, who might prefer more tailored solutions. Review Source Response from UserWay September 1, 2024 Thank you for your important review, Ivana! The UserWay widget does indeed solve most accessibility issues for most websites. But we have a wide variety of other solutions and customizable options. Check out UserWay.org and contact us for more details! BB Brad B. Web Developer and Media Production Manager Marketing and Advertising Used the software for: 6-12 months ### "Effortless Accessibility with UserWay – A Must-Have for Any Website!" November 25, 2024 5.0 I couldn’t be more impressed with the UserWay Accessibility Widget. It’s incredibly easy to set up and customize, allowing me to tailor the widget to match my site's look and feel seamlessly. The range of accessibility features it offers - such as text resizing, contrast adjustments, and keyboard navigation -ensures that my site is usable for everyone. Most importantly, knowing my website is compliant with accessibility standards gives me peace of mind. UserWay makes web accessibility simple, effective, and stress-free. Highly recommend it! Pros It's extremely easy to install and use. Customization of the widget icon and color are also a great feature. Cons Some of the customization, specifically control over what functions appear on the main menu, is locked behind the next pricing tier. It would be nice if those options were available on first paid tier. Alternatives considered [Equally AI](https://www.capterra.com/p/233222/Equally-AI/) Reason for choosing UserWay Accessibility Widget I just liked the UserWay product better. The sales person I spoke with also gave me access to the Pro version for free, which really helped make my decision. Review Source LJ Lisa J. Owner Online Media Used the software for: 1-2 years ### "Good Support When Needed" January 14, 2025 5.0 I use the pro on my government sites, and the free ones on websites for organizations because their budgets must go through levels of approval for cost outlay and these things never seem to be approved. Pros It's comprehensive and easy to use. I have it on several sites of my clients. Cons The MLM folks can be a bit pushy, but that goes with the sales territory. Review Source LF Lance F. Operations Manager Law Practice Used the software for: Less than 6 months ### "Ease of Use" January 8, 2025 5.0 Very easy to install and launch on our page. Pros It's ease of installation to provide site accessibility for those that previously may have had a tough time on our page. Cons N/A. Had no issues with the installation onto our page. Immediately up and running accessibility features as needed. Review Source SL Sue L. Website designer Information Technology and Services Used the software for: 2+ years ### "Great support" November 14, 2024 5.0 Used on lots of clients websites and easy to use. Plus support is excellent. Pros Great support and easy to use. Control all my client accounts in one place. Cons The cost of this type of software is expensive unfortunately. Would be good to have a cheaper rate for smaller businesses or non-profit organisations Switched from [Accessible Web RAMP](https://www.capterra.com/p/213613/Accessible-Web-Console/) Preferred UserWay and its 2.1 AA compliant Review Source SC Sam C. Community Engagement Specialist Government Administration Used the software for: 6-12 months ### "Easy Accessibility" November 24, 2024 5.0 UserWay has been very easy to set up and use. Great to reaching more people in the community Pros It makes things very easy and caters for many needs and abilities. Cons Need a way to highlight the translations abilities as some people requiring translations wouldn't identify with the icons on offer Review Source Response from UserWay December 2, 2024 Thank you for your kind words! We're delighted that UserWay has been easy to set up and helps you reach more people in your community. We appreciate your feedback on the translation feature icons—this is valuable input for improving usability. If you have specific suggestions, we’d love to hear them at desk@support.userway.org. Thanks for helping us make accessibility even better! JR Jim R. Director of Engineering Retail Used the software for: Less than 6 months ### "Simple & customizable" December 10, 2024 4.0 Pros Feature parity with other accessibility providers, easy to use dashboard, quick chat support Cons Installation seemed easy with the simple script, but we use GTM and had to contact support to get those instructions after a botched launch Switched from [accessiBe](https://www.capterra.com/p/212877/accessiBe/) They changed their plan tiers which moved us from a $2,000/year plan to like $18,000/year without notice. Review Source AB Alex B. Communications Officer Non-Profit Organization Management Used the software for: 6-12 months ### "UserWay is amazing!" November 25, 2024 5.0 It's been great. From the beginning, all staff were very informative and helpful. Pros I like the extensive amount of features, all for a good price. It's amazing for inclusion. Cons There's nothing we don't like about it! The only thing we can suggest is affordability, as we are a non-profit charity. Alternatives considered [Recite Me](https://www.capterra.com/p/38503/Recite-Me/) Reason for choosing UserWay Accessibility Widget It had the best cost value compared to the amount of features provided. Review Source JO Justin O. Owner Accounting Used the software for: 6-12 months ### "Yachting Select " December 21, 2024 5.0 Excellent experience all around using Userway. It makes being compliant for any person globally to access your website with ease. Pros In todays world Userway is not an option it is a necessity. It makes being compliant for any person globally to access your website with ease. I love that you do not need to be an expert to integrate it and done. It really gives you peace of mind knowing it is handling this delicate necessity so well. Cons So far I have not experienced anything I do not like with Userway. Review Source KA Kathy A. Owner Online Media Used the software for: 1-2 years ### "As a web developer, we are particular about what we recommend and UserWay is the BEST! " April 17, 2025 5.0 As a web developer, we looked into several ADA compliance tools and UserwWay was the best choice for our clients needs Pros The ease of installing and configuring the tool, customization of the colors, ease of getting reports. Cons It can be a hard thing to resell when people dont realize the value it provides. Review Source ST Sandra T. Web Designer Information Technology and Services Used the software for: 6-12 months ### "Thank you UserWay" November 8, 2024 5.0 Although I don't use the widget myself because I don't have a disability, putting it on my website has made it very easy for many to peruse the website. Pros I personally enjoy the easy to use widget that UserWay provides Cons There isn't anything I don't like about it. Review Source NN Noah N. Marketing Director Philanthropy Used the software for: Less than 6 months ### "Satisfied Customer" March 24, 2025 5.0 Does what we wanted it to do for your website users. Love how user-friendly it is. Pros It was extremely easy to install on our WordPress site and use! Cons At this time, I have no cons to the product. Works great! Review Source JM Jody M. Partner Computer Software Used the software for: 2+ years ### "Love the UserWay Widget" February 19, 2025 5.0 Completely easy and seamless integration. Easy to brand for each site. Many of our clients begin with the free version and quickly upgrade once they realize what the paid version can do. Pros We love the UserWay widget! We are an agency with over 200 sites under our belt and we the widget whenever we can - strongly recommending it to all clients. Cons I can't think of anything we don't love! Review Source MA Michelle A. Web Designer and Developer Marketing and Advertising Used the software for: Less than 6 months ### "quick response time!" April 29, 2025 5.0 Site loads quickly using this ADA feature. I will be using this ADA feature on many other websites now. Pros Super quick response time! Directed me to what I needed quickly. Cons It is free, and looks great on the site. Switched from [All In One Accessibility](https://www.capterra.com/p/276815/All-In-One-Accessibility/) easy integration and install. No issues so far with theme or other plugins Review Source RJ Robert J. Digital Marketing Lead Consumer Services Used the software for: 1-2 years ### "Why I chose UserWay " November 24, 2024 5.0 I chose userway bc they tailored the price to my needs and it has all the needed features. Pros Easy to install Easy to use Has all the needed features Doesn’t interfere with website experience Cons I basically just installed it and let it be. I should probably learn more Alternatives considered [accessiBe](https://www.capterra.com/p/212877/accessiBe/) Reason for choosing UserWay Accessibility Widget They tailored my quote to my exact needs Review Source CH Cole H. Software engineer Food & Beverages Used the software for: Less than 6 months ### "A good widget to use" January 9, 2025 5.0 Pros It helps improving my accessibility score, so I adapt AA regulations Cons easy to implementation, good UI, easy to use, and support team is quick in response. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.