# roomvu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is roomvu the right Lead Generation solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218588/roomvu/reviews --- roomvu 2.1 (17) [View alternatives](https://www.capterra.com/p/218588/roomvu/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of roomvu Ease of use 2.5 Customer Service 1.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tess A. HR/ Secretary Hospitality Used the software for: 6-12 months ### ""Exceptional Videos Delivered"" March 15, 2023 5.0 First rate videos attracts more clients. Pros The first rate videos are really amazing. While watching the videos they will make you feel to love the property and make you want it as your own. Cons Honestly, nothing this is highly recommended. Review Source Response from Roomview Technologies June 2, 2026 Tess, thank you for such a glowing review! Content that makes a viewer feel emotionally connected to a property is exactly the standard we set for every video we produce. That emotional pull is what drives enquiries and converts interest into action and we are thrilled that it came through so clearly for you. We look forward to continuing to deliver that quality! AK Ava K. Real estate representative Real Estate Used the software for: 2+ years ### "Don’t go for platinum or diamond subscription scam" June 16, 2025 2.0 Some of technical staff doing their job. The whole system over basic is not working. The overall rating is a NO Pros The basic subscription and reels work fine. I was a basic subscriber for 3+ years and then they sold me a platinum subscription. The system and design they sold me is totally different and I can say it is a scam. Cons The platinum/ branding/ diamond subscription is a scam. They don’t do any effort for design or add up only a few templates. They just plugged in to some other apps ex. Constant contact, and trying to get a free ride from your hard earned money. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing roomvu I was using basic and that was working fine worthy Review Source Response from Roomview Technologies June 1, 2026 Thank you for your feedback, Ava, and for your loyalty as a long-time subscriber. We respectfully disagree and would like to clarify. Our Platinum and Diamond plans represent a genuine investment in advanced branding, custom design, and content tools, and the majority of our members are on these tiers precisely because of the value they deliver. Regarding Constant Contact: we formed a mutual partnership with them because they are the best-in-class email marketing delivery system available. We brought this integration into our platform as a complementary service exclusively for our members. It enhances what Roomvu offers; it does not replace it. If you would like to discuss your account further, please reach out at info@roomvu.com. HB Harold B. Realtor Real Estate Used the software for: Less than 6 months ### "Good concept bad follow through " June 19, 2026 1.0 I didn’t feel like they valued my business. When I called for help they were rude dismissive. They made me feel like they couldn’t care less about retaining my business. Pros The concept seemed to fit what I was trying to accomplish regarding social media marketing. It’s different than what everyone else is doing Cons Roomvu’s support has been incredibly frustrating. On June 15, I was promised a callback from their support team — it never came. I scheduled another appointment on June 18 to get answers about my billing issue. During that call, the system said it was connecting me to a live agent, then simply disconnected. I’ve been a paying customer trying to resolve a legitimate account problem, and instead of help, I got broken promises and a dropped call. Their support system isn’t working, and their team isn’t following through. Very disappointed. Review Source Wisam Askar, O. Broker Real Estate Used the software for: 2+ years ### "turning referral to bad review " April 9, 2026 1.0 it was OK, i was one of the very fist agent using their service since they started years back and my plan was good value for the money spent as I do not see any extra value for the more money. they told me that the plan is not available anymore and i will continue on that price unless I stop paying for it. my payment was stopped and i was not sure why as the credit card is working and i have it set up with automated payment through paybal. contacted them and they said they did not know why that happened and they could not offer the same plan so i said ok and just did not signed up. i was called again from their sales team and I clearly told them i am only interested in that 20/m plan and i do not want to waste my time to go to your presentation and you can not offer that plan so if that the case I am not interested and they agreed however when i went to the meeting same thing they confirmed that the payment issue is from their side and they cant offer same plan again and wasted my time. that is how they turn an advocate to bad comment Pros Just the automated created videos, give you some social media posts that fill your social media with some content. Cons it is very generic information and some times not very accurate and you do not have much control of it. Review Source Response from Roomview Technologies June 1, 2026 Wisam, thank you for your loyalty over the years. Being among our earliest clients means a great deal to us. However, we'd like to clarify the mentioned points. On content: all posts are available for your review before going live, and you can create and publish your own custom content at any time. On pricing: our plans evolve with market demand, and legacy plans are maintained only under continuous active billing. When a payment lapses, reinstating a discontinued plan is outside what our structure allows. That said, we have been adding significant value-adds across multiple tiers, with several services now bundled inclusively. Our Premium tier is available at a considerable adjusted rate for legacy clients, with many of those new additions included. Should you ever consider returning, we would genuinely love to have you back. For any billing concerns, please reach out at info@roomvu.com (mailto:info@roomvu.com), we review every case personally. VR Verified Reviewer CEO Real Estate Used the software for: 6-12 months ### "Waste of time and money" April 12, 2026 1.0 No customer service in rral time, you need to sinf for workshops but they dont have availability for the next 3 days. Another company created by the same lower quality standards they used to deliver back in ther homeland Pros I didnt like much. It is a low quality, repetitve, automated IA system postinf the same info with a lot of mistakes, low quality visuals. Your social medial will look like a spam adter a while Cons Their selling camping primosing services that they can not deliver and charging you upfront, us refusing to reimburse you for the months you dont want to receive their services anymore Review Source Response from Roomview Technologies May 28, 2026 Thank you for your feedback. Due to the anonymity of your review we are unable to investigate your specific case, but we want to address your points directly. • Roomvu is a continuously evolving AI-powered platform trusted by thousands of real estate professionals. We respectfully disagree with the characterization of our content anyone is welcome to log in for free and evaluate the quality firsthand before committing to any payment. • On billing: a monthly subscription option is available and clients are never required to pay upfront for a full year. Our terms are clearly outlined at purchase. • On support: we offer live group support twice daily, five days a week, plus dedicated onboarding and real human account support. • Roomvu is a Canadian company, headquartered in Canada with a US office, active since 2019 and present at local, national, and international industry events. We are open to resolving any concerns directly, please reach out at info@roomvu.com CC Catherine C. Agent Real Estate Used the software for: Less than 6 months ### "Stay away from Roomvu!" February 9, 2026 1.0 I caution anyone to thoroughly vet Roomvu before sending them any money. You will learn that many people have been utterly devastated by working with them. "Working with them" is a misnomer because there's ZERO customer service! Check out the reviews at TrustPilot, Better Business Bureau and Google reviews. They offer a 7-day performance guarantee that's absolutely BOGUS! They will schedule your onboard appointment meeting after the 7-day period, thereby nullifying the performance guarantee. All communications are by bot. You will NEVER speak to a real person unless it's to promise results that never come. Beware! Do not do business with Roomvu--not to mention they're based in Canada, so you can't even sue them! Pros I cannot think of a single positive thing about this Canada-based company. When they rip you off, you can't even sue them. Cons Bot...bot...bot... That's all Roomvu knows how to do. Zero customer service! I seriously doubt that any positive reviews are genuine. Review Source Response from Roomview Technologies May 28, 2026 Thank you for your feedback, Catherine. To clarify the facts: you purchased a Diamond Yearly subscription in November 2025, and services including platform access, content setup, and campaign support were fully provided as agreed. A payment dispute was initiated through your financial institution and was reviewed by the issuing bank, the determination was made in Roomvu's favor, with the original transaction upheld. Throughout your subscription, our team remained actively engaged with your onboarding, campaign setup, and support inquiries in line with our published policies. We respect your right to share feedback; however, we firmly disagree with any characterization of fraud or misconduct. Roomvu operates under clearly defined terms of service, presented transparently at the point of purchase. Our support team remains available at info@roomvu.com, should you wish to discuss your account further. F“C Filomena “Phyllis” C. Realtor Real Estate Used the software for: Less than 6 months ### "Overpromised and Underdelivered!" August 26, 2025 2.0 Roomvu overpromises and underdelivers. The platform isn’t user-friendly, support is almost impossible to reach (disconnected numbers, AI that doesn’t resolve issues, no live staff), and tutorials are nonexistent. Their “7-day refund guarantee” is misleading, and subscriptions auto-renew unless you email to cancel. As a Realtor, I signed up to save time on social media — instead, I’ve wasted more of it. I do not recommend and will not renew. Pros Honestly, I was very hopeful that this system would help free up my time, but unfortunately, its the opposite. Cons It is impossible to reach a live person unless you set up a Zoom call, and that will be at least 24 hours from the time you schedule, if you are lucky. Phone number on Google is disconnected \[sensitive content hidden\], other number \[sensitive content hidden\] is AI. Review Source Response from Roomview Technologies June 1, 2026 Thank you for your feedback. Due to the anonymity of your review, we are unable to investigate your specific case, but we want to address your concerns directly. Saving agents time on social media is precisely what Roomvu is built to do, and thousands of our clients experience that daily. We invite you to log in for free and explore the platform before drawing conclusions. On support: we offer live group support twice daily, five days a week, plus dedicated onboarding calls and real human account support, not just AI. On the 7-day guarantee and auto-renewal: both are clearly communicated at sign-up and are standard practice in the subscription software industry. We stand behind our guarantee fully. Should you be interested in investigating your case specifically, please reach out at info@roomvu.com. We are open to resolving every issue directly. dC danny C. ceo Financial Services Used the software for: Less than 6 months ### "not professional, stay away. don't waste your money. " January 3, 2026 1.0 Horrible experience, I do not recommend. stay away from these misleading people. there is no money back guaranteed. Pros customer service was lousy, final get a zoom call after 2 weeks then they no showed. stay away from these people. Cons Didnt like anything, I asked for a refund and they denied it. I paid $860 did not get not 1 lead. they stuff is outdated. Review Source Response from Roomview Technologies May 28, 2026 Thank you for your feedback, Danny. We would like to address the points raised directly. Roomvu is a social media marketing and personal branding platform, the service you subscribed to was designed to drive engagement through hyperlocal, branded content shared on your social media, not to generate leads directly. For lead generation, we run dedicated ad campaigns as a separate service. The branded content was fully delivered as agreed. Regarding the missed appointment: our scheduling system makes no-shows virtually impossible when the correct booking link is used, and our team follows up within minutes if a client does not join. On the refund request: our billing terms are clearly stated at the point of subscription. That said, we are always open to reviewing individual cases. We would encourage you to reach out to us directly at info@roomvu.com so we can look into your specific situation and work toward a fair resolution. Aaron H. Sr. Loan Officer Financial Services Used the software for: Less than 6 months ### "Buyer Beware!" June 30, 2023 1.0 Buyer Beware! This company is one of the worst I have ever worked with. I made the mistake of paying one year in advance. The customer service is lacking, and follow-through is almost non-existent.My biggest beef is how this service is not indeed setup for Lona officers, and since they are based in Canada, they don't truly understand that financing in the USA is different with different laws and guidelines.They also will create and post videos promoting my competition.I could write so much more, yet if you are looking for help with your marketing, I would recommend going elsewhere. Pros They will promote your business on several social media platforms, Cons 1\. Lack of customer service. 2. Charged more than what we agreed. 3. They are promoting other businesses on my social media.4. Not built for Loan officers. 5. Customer service is over seas. 6. Would not cancel and refund my money. Review Source Response from Roomview Technologies June 4, 2026 Hi Aaron, thank you for your feedback. We’d like to transparently address your concerns regarding an experience from three years ago. While we respectfully disagree with several points, Roomvu has evolved significantly since then. We continuously invest in our technology and support to serve a broad range of real estate and financial professionals with industry-appropriate content. To clarify a few points: Billing & Upgrades: We never upgrade subscriptions without authorization. Branding & Control: Content is personalized to your account. You are notified of scheduled content and can review, edit, or remove it before publishing. Policies: Cancellations and refunds follow a clear policy disclosed at sign-up, applied consistently based on account activity. Our global team is dedicated to your success. We appreciate the opportunity to clarify these points. Prabhjot B. Realtor Real Estate Used the software for: Less than 6 months ### "Extremely disappointing experience " October 16, 2023 1.0 Pros zero - absolutely nothingI was only checking it out as someone had warned me not to enter my credit card information but check out the free stuff only. Cons \- Deceptive business practices- Obtain payment information by offering a promotion- Continued to run promotion without consent- Alert emails fail to mention subsequent charges- Shady Website very cleverly hides information in different parts of the site- Misleading communication- Non empathatic, non existant customer service- NO OPTION TO DELETE YOUR PAYMENT INFORMATION Review Source Response from Roomview Technologies June 2, 2026 Thank you for your feedback, Prabhjot. We want to address your concerns directly. Roomvu does not engage in deceptive billing practices. Promotional offers, subscription terms, and any subsequent charges are clearly outlined at sign-up. Promotional periods transitioning to paid subscriptions are disclosed upfront, with email notifications sent in advance of any charges. Payment details are stored following standard industry practices, and all billing management options are accessible through the platform and our support team. We respectfully disagree with the characterisation of our website and communications as misleading; our terms are clearly presented and accessible throughout the site. On customer service: we offer live group support twice daily, five days a week, dedicated onboarding calls, and real human support. We are continuously improving our accessibility and response times. Please reach out at info@roomvu.com with any specific concerns. DC DIANA C. broker Real Estate Used the software for: Less than 6 months ### "JUST DO NOT SIGN UP FOR ANYTHING WITH ROOMVU" October 16, 2024 1.0 THEY SIGNED ME UP FOR A SUBSCRIPTION I DID NOT ASKED FOR OR KNEW ABOUT UNTIL THEY STARTED CHARGING ME. I CLICKED A LINK FOR A FACEBOOK AD AND IMMEDIATELY PAID. THEN WHEN NOTHING HAPPENED, THEY TELL ME I HAVE TO SUBSCRIBE TO THEIR PLATIUM SERVICE TO GET MY ADS RUN. I REFUSED BUT THEY SIGNED ME UP ANYWAY USING MY CARD I USED TO PAY FOR THE FACEBOOK ADS. AND THEY STILL REFUSE TO ADMIT WRONGDOING AND LIE. I also got calls from sales wanting me to pay $2200! Then other salespeople call and tell me they can so the same thing for $1000! IT IS A MONEY GRAB! On their website its $69.00 a month paid yearly. But it gets you nothing. The ads are extra. ITS A MONEY GRAB AND THE SUPPORT MANAGER IS IN IRAN NOT AMERICA! Pros NOTHING. What I have learned: They offer you something that does not work. You do not get leads from their ads because there is nowhere to click to capture a lead. they deceive you by making you think you are paying for Facebook ads, but they will not run until you pay another fee for their subscriptions when you say no. They do it anyway. Cons I do not give this company any points for being a honest company. They are deceptive and dishonest. It's a money grab and they refuse any refunds. If you have a subscription and try to cancel, they will still charge you for months. Very hard to get anyone on the phone and you have to email them to cancel and then they do not respond but keep charging you. I wrote some bad review on Trustpilot and Google and they offered me a refund if I would take down my reviews and not post again. When I told it felt like blackmail. They responded with I took it the wrong way and they would refund "with no strings attached" Then in the next email they asked me to do them "a favor" and remove the reviews again to get my refund. Apparently, they do not understand the concept of doing the right thing and not cheating people to get the good reviews. Review Source Response from Roomview Technologies June 2, 2026 Thank you, Diana. Due to the anonymity of this review we are unable to investigate your specific case, but we want to address the points raised. Roomvu never enrolls a client without explicit consent, our sign-up process requires customers to provide their own information at every step. On pricing: our plans are clearly listed on our pricing page. The $69/month Premium plan builds social media presence. The $1,000 package is a dedicated ads service designed specifically to generate leads, these are two distinct offerings, not one. Any confusion between them does not reflect inaccurate information on our end. Refunds and cancellations follow our clearly stated terms, and reviews are never a condition for any goodwill gesture, that is not our policy. Roomvu is a Canadian company with headquarters in Canada and a US office, active since 2019. We do not have any members in Iran. Our address and contact information are clearly displayed. We welcome any verifiable concerns at info@roomvu.com MH Mohammad H. content manager Real Estate Used the software for: I used a free trial ### "Good platform for real estate professionals" December 24, 2024 4.0 Very positive; it simplifies real estate marketing. Pros Effective real estate marketing tools and content. Cons Occasional glitches in customization options. Review Source Response from Roomview Technologies June 2, 2026 Thank you for the positive review, Mohammad. We'd like to add that Roomvu serves professionals well beyond real estate, including insurance agents, mortgage brokers, financial advisors, and more. On the customisation glitches: as a platform that ships cutting-edge features on a near-weekly basis, occasional glitches are a natural part of rapid innovation, but we resolve them immediately and invest in improvements every single day. The experience today is considerably more polished than at the time of your review. We would love to earn that fifth star from you. Feel free to reach out at info@roomvu.com (mailto:info@roomvu.com) anytime. KP Kathia P. Realtor Real Estate Used the software for: 6-12 months ### "Cancelations, Refunds and customer service" November 21, 2023 1.0 Terrible company! They steal your money! Many complaints in the BBB. Pros Sometimes good posts. There is not much positive to say about this company. Cons Terrible customer service. They never pick up the phone. You need to send multiple emails for someone to reply. They do not provide what they promise. I have been trying to get a refund and cancelation for a week since the posts in my social media are with typos, and I upgraded to be able to link to my YouTube channel but it does not work. Not YouTube support has been able to help, or a special guy I hired with social media expertise. I have paid a manual membership for $1,400 and still have this terrible customer service and they have not refunded or canceled yet. I was finally able to have a manager call me back, and he stated first they would not refund and then he needed authorization from the \[sensitive content hidden\] to give a refund, and would call me back. Days have passed and nothing has been solved, and no callback. I have not been able to use the service I paid for, and still, they are not refunding. This is a scam! I bought a service that does not connect to the social media is intended to. Paid for air! Review Source Response from Roomview Technologies June 2, 2026 Kathia, thank you for your feedback. Roomvu has undergone substantial changes across support, response times, and platform capabilities, and we respectfully disagree with the characterisation of our company. Content issues and integration problems are addressed through our support channels, which now include live group support twice daily, five days a week, with strict response standards. Unanswered calls and delayed callbacks are not acceptable by our standards. On refunds: our terms are clearly stated at purchase. Cases where a service genuinely could not be delivered are reviewed accordingly. Roomvu is a legitimate Canadian company, active since 2019, present at industry events nationally and internationally, and trusted by thousands of professionals across multiple industries. For any outstanding concerns, please reach out at info@roomvu.com WM Wendy M. LOAN OFFICER Financial Services Used the software for: Less than 6 months ### "Very poor customer service" July 8, 2024 3.0 You will be reached by many different people after you request a Demo. Salesperson just tried to push and sell you the most expensive package without knowing your business and needs. They promised you they will provide convenience and best service in the future before I bought one year package, but they don't keep the promise. After they helped me to upload the contact once, I have sent several emails to the IT person and ask for upload more contacts and never got response back. Their product is cool, but the service and sales are terrible. Pros Automate video content is delivered to all my social media saved me a lot of time. Cons Hard to reach to the service team. Poor service Review Source Response from Roomview Technologies June 2, 2026 Wendy, thank you for the feedback, and we are glad the automated video content delivered real time savings, that is the heart of what Roomvu does. We do want to note that this review dates back to mid-2024, nearly two years ago, and a great deal has changed since then. Our support team has expanded significantly, group training sessions now run twice daily five days a week, and response time standards are strictly upheld. The unanswered emails you experienced would simply not happen today. On the sales experience: our approach has evolved to be far more consultative and needs-based. We understand that being pushed toward the most expensive package without context is frustrating, and that is not how we operate today. Roomvu in 2026 is a fundamentally different and stronger platform and organisation. We would love the opportunity to show you that. Please reach out at info@roomvu.com. KG Kamyab G. Broker Real Estate Used the software for: 6-12 months ### "No Customer Service!" April 5, 2023 1.0 I asked them to change the brokerage logo on my ads 3 months ago, they still have not done it. I'm getting problems wit RECO and the customer service does not care. Pros Some videos that all agents are using at the same time. Cons Lots to list. The worse one is their customer service. They DO NOT do anything. Don't waste your money. Review Source Response from Roomview Technologies June 4, 2026 Thank you for your feedback, Kamyab. We want to note that this review reflects an experience from 2023, our platform and support systems have changed completely since then. On content: our algorithm is specifically designed to avoid repetitive posts. Content is personalised and branded for each client, and our platform also gives you the tools to create and add your own specific content whenever you choose. On support: while we respectfully disagree with the characterisation, we will acknowledge that our support has improved significantly. Every message today is handled within hours, not days, and RECO-related concerns would be escalated and resolved immediately. If anything remains unresolved, please reach out at info@roomvu.com (mailto:info@roomvu.com) and we will personally review your case. AM Ana M. Realtor Real Estate Used the software for: 6-12 months ### "RoomVu Satisfaction" May 23, 2024 5.0 I am veery happy with your staff, they are amazing - \[sensitive content hidden\] Make sure you treat them respectfully and keep them for ever. They deserve to be proportionally compensated for work they do. If they leave I am leaving too. I am very happy with RoomVu and the work you all do. Pros customer support and easiness to work with the platform Cons if I list a house on weekend I can't advertise it till working day Review Source Response from Roomview Technologies June 1, 2026 Thank you for your wonderful feedback, Ana. We’re delighted to hear that you’ve found the platform easy to use and that our support team has made such a positive impact on your experience. We also appreciate your feedback regarding weekend listing promotions. Insights like these help us identify opportunities to improve the platform and better serve our customers' needs. Thank you for your kind words and support. We look forward to continuing to support your success with Roomvu! YF Yavar F. Realtor Real Estate Used the software for: Less than 6 months ### "A Service That Is Making My life Easier" April 13, 2024 5.0 Pros I consistently showcase exceptional real estate marketing content with stunning visuals on my social media, all of which are not only created but also automatically shared by roomvu. Overall, it's an innovative tool that streamlines social media use for real estate marketing, saving me a significant amount of time. Additionally, roomvu's unparalleled customer service ensures a seamless experience from start to finish. Cons They are expanding rapidly, and every time I check, new features are added to the product. Review Source Response from Roomview Technologies June 1, 2026 Thank you for your fantastic feedback, Yavar. We’re thrilled to hear that Roomvu has helped streamline your real estate marketing and save you valuable time through automated content creation and social media sharing. It’s especially rewarding to know that both the platform and the support experience have made a positive impact on your business. We’re constantly working to enhance Roomvu with new features and improvements, and we’re glad those innovations are adding value to your experience. Thank you for your trust and support. We look forward to continuing to help you grow your brand and business with Roomvu. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.