# roomvu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is roomvu the right Lead Generation solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218588/roomvu/reviews --- roomvu 2.2 (16) [View alternatives](https://www.capterra.com/p/218588/roomvu/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of roomvu Ease of use 2.5 Customer Service 1.9 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tess A. HR/ Secretary Hospitality Used the software for: 6-12 months ### ""Exceptional Videos Delivered"" March 15, 2023 5.0 First rate videos attracts more clients. Pros The first rate videos are really amazing. While watching the videos they will make you feel to love the property and make you want it as your own. Cons Honestly, nothing this is highly recommended. Review Source AK Ava K. Real estate representative Real Estate Used the software for: 2+ years ### "Don’t go for platinum or diamond subscription scam" June 16, 2025 2.0 Some of technical staff doing their job. The whole system over basic is not working. The overall rating is a NO Pros The basic subscription and reels work fine. I was a basic subscriber for 3+ years and then they sold me a platinum subscription. The system and design they sold me is totally different and I can say it is a scam. Cons The platinum/ branding/ diamond subscription is a scam. They don’t do any effort for design or add up only a few templates. They just plugged in to some other apps ex. Constant contact, and trying to get a free ride from your hard earned money. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing roomvu I was using basic and that was working fine worthy Review Source Wisam Askar, O. Broker Real Estate Used the software for: 2+ years ### "turning referral to bad review " April 9, 2026 1.0 it was OK, i was one of the very fist agent using their service since they started years back and my plan was good value for the money spent as I do not see any extra value for the more money. they told me that the plan is not available anymore and i will continue on that price unless I stop paying for it. my payment was stopped and i was not sure why as the credit card is working and i have it set up with automated payment through paybal. contacted them and they said they did not know why that happened and they could not offer the same plan so i said ok and just did not signed up. i was called again from their sales team and I clearly told them i am only interested in that 20/m plan and i do not want to waste my time to go to your presentation and you can not offer that plan so if that the case I am not interested and they agreed however when i went to the meeting same thing they confirmed that the payment issue is from their side and they cant offer same plan again and wasted my time. that is how they turn an advocate to bad comment Pros Just the automated created videos, give you some social media posts that fill your social media with some content. Cons it is very generic information and some times not very accurate and you do not have much control of it. Review Source Response from Roomview Technologies April 14, 2026 Thank you for taking the time to share your feedback, and we appreciate your loyalty as one of our earliest users. We'd like to clarify a few points for context: Regarding the payment disruption — your subscription was processed through PayPal, and the interruption originated on PayPal's end, not ours. Unfortunately, we have no control over third-party payment processor issues, and we're sorry for the inconvenience that caused. As for the plan you're referencing — that particular pricing tier was discontinued over two years ago. Despite that, we honored your original pricing for more than two years as a courtesy to our long-standing users. However, once a subscription lapses — for any reason — it cannot be recreated under legacy terms. Any new subscription would need to reflect our current plan offerings. This isn't a policy we applied selectively; it's how the system works for all users. Since discontinuing that plan, we've invested significantly in expanding our platform with new CC Catherine C. Agent Real Estate Used the software for: Less than 6 months ### "Stay away from Roomvu!" February 9, 2026 1.0 I caution anyone to thoroughly vet Roomvu before sending them any money. You will learn that many people have been utterly devastated by working with them. "Working with them" is a misnomer because there's ZERO customer service! Check out the reviews at TrustPilot, Better Business Bureau and Google reviews. They offer a 7-day performance guarantee that's absolutely BOGUS! They will schedule your onboard appointment meeting after the 7-day period, thereby nullifying the performance guarantee. All communications are by bot. You will NEVER speak to a real person unless it's to promise results that never come. Beware! Do not do business with Roomvu--not to mention they're based in Canada, so you can't even sue them! Pros I cannot think of a single positive thing about this Canada-based company. When they rip you off, you can't even sue them. Cons Bot...bot...bot... That's all Roomvu knows how to do. Zero customer service! I seriously doubt that any positive reviews are genuine. Review Source Response from Roomview Technologies April 14, 2026 Thank you for sharing your feedback. We take all reviews seriously, and we want to ensure the record reflects the facts. This account held an active Diamond Yearly Subscription, during which our platform, onboarding, support, and design services were fully delivered and utilized. A payment dispute was filed and independently reviewed by the financial institution, which resolved the matter in our favor — confirming that services were provided as agreed. We are unable to discuss further specifics publicly, but we stand behind the quality of our product, the integrity of our team, and the support we provide to thousands of real estate professionals across North America. For anyone evaluating Roomvu, we welcome you to explore our reviews across multiple platforms and experience our product firsthand. VR Verified Reviewer CEO Real Estate Used the software for: 6-12 months ### "Waste of time and money" April 12, 2026 1.0 No customer service in rral time, you need to sinf for workshops but they dont have availability for the next 3 days. Another company created by the same lower quality standards they used to deliver back in ther homeland Pros I didnt like much. It is a low quality, repetitve, automated IA system postinf the same info with a lot of mistakes, low quality visuals. Your social medial will look like a spam adter a while Cons Their selling camping primosing services that they can not deliver and charging you upfront, us refusing to reimburse you for the months you dont want to receive their services anymore Review Source F“C Filomena “Phyllis” C. Realtor Real Estate Used the software for: Less than 6 months ### "Overpromised and Underdelivered!" August 26, 2025 2.0 Roomvu overpromises and underdelivers. The platform isn’t user-friendly, support is almost impossible to reach (disconnected numbers, AI that doesn’t resolve issues, no live staff), and tutorials are nonexistent. Their “7-day refund guarantee” is misleading, and subscriptions auto-renew unless you email to cancel. As a Realtor, I signed up to save time on social media — instead, I’ve wasted more of it. I do not recommend and will not renew. Pros Honestly, I was very hopeful that this system would help free up my time, but unfortunately, its the opposite. Cons It is impossible to reach a live person unless you set up a Zoom call, and that will be at least 24 hours from the time you schedule, if you are lucky. Phone number on Google is disconnected \[sensitive content hidden\], other number \[sensitive content hidden\] is AI. Review Source DC DIANA C. broker Real Estate Used the software for: Less than 6 months ### "JUST DO NOT SIGN UP FOR ANYTHING WITH ROOMVU" October 16, 2024 1.0 THEY SIGNED ME UP FOR A SUBSCRIPTION I DID NOT ASKED FOR OR KNEW ABOUT UNTIL THEY STARTED CHARGING ME. I CLICKED A LINK FOR A FACEBOOK AD AND IMMEDIATELY PAID. THEN WHEN NOTHING HAPPENED, THEY TELL ME I HAVE TO SUBSCRIBE TO THEIR PLATIUM SERVICE TO GET MY ADS RUN. I REFUSED BUT THEY SIGNED ME UP ANYWAY USING MY CARD I USED TO PAY FOR THE FACEBOOK ADS. AND THEY STILL REFUSE TO ADMIT WRONGDOING AND LIE. I also got calls from sales wanting me to pay $2200! Then other salespeople call and tell me they can so the same thing for $1000! IT IS A MONEY GRAB! On their website its $69.00 a month paid yearly. But it gets you nothing. The ads are extra. ITS A MONEY GRAB AND THE SUPPORT MANAGER IS IN IRAN NOT AMERICA! Pros NOTHING. What I have learned: They offer you something that does not work. You do not get leads from their ads because there is nowhere to click to capture a lead. they deceive you by making you think you are paying for Facebook ads, but they will not run until you pay another fee for their subscriptions when you say no. They do it anyway. Cons I do not give this company any points for being a honest company. They are deceptive and dishonest. It's a money grab and they refuse any refunds. If you have a subscription and try to cancel, they will still charge you for months. Very hard to get anyone on the phone and you have to email them to cancel and then they do not respond but keep charging you. I wrote some bad review on Trustpilot and Google and they offered me a refund if I would take down my reviews and not post again. When I told it felt like blackmail. They responded with I took it the wrong way and they would refund "with no strings attached" Then in the next email they asked me to do them "a favor" and remove the reviews again to get my refund. Apparently, they do not understand the concept of doing the right thing and not cheating people to get the good reviews. Review Source dC danny C. ceo Financial Services Used the software for: Less than 6 months ### "not professional, stay away. don't waste your money. " January 3, 2026 1.0 Horrible experience, I do not recommend. stay away from these misleading people. there is no money back guaranteed. Pros customer service was lousy, final get a zoom call after 2 weeks then they no showed. stay away from these people. Cons Didnt like anything, I asked for a refund and they denied it. I paid $860 did not get not 1 lead. they stuff is outdated. Review Source Aaron H. Sr. Loan Officer Financial Services Used the software for: Less than 6 months ### "Buyer Beware!" June 30, 2023 1.0 Buyer Beware! This company is one of the worst I have ever worked with. I made the mistake of paying one year in advance. The customer service is lacking, and follow-through is almost non-existent.My biggest beef is how this service is not indeed setup for Lona officers, and since they are based in Canada, they don't truly understand that financing in the USA is different with different laws and guidelines.They also will create and post videos promoting my competition.I could write so much more, yet if you are looking for help with your marketing, I would recommend going elsewhere. Pros They will promote your business on several social media platforms, Cons 1\. Lack of customer service. 2. Charged more than what we agreed. 3. They are promoting other businesses on my social media.4. Not built for Loan officers. 5. Customer service is over seas. 6. Would not cancel and refund my money. Review Source Prabhjot B. Realtor Real Estate Used the software for: Less than 6 months ### "Extremely disappointing experience " October 16, 2023 1.0 Pros zero - absolutely nothingI was only checking it out as someone had warned me not to enter my credit card information but check out the free stuff only. Cons \- Deceptive business practices- Obtain payment information by offering a promotion- Continued to run promotion without consent- Alert emails fail to mention subsequent charges- Shady Website very cleverly hides information in different parts of the site- Misleading communication- Non empathatic, non existant customer service- NO OPTION TO DELETE YOUR PAYMENT INFORMATION Review Source MH Mohammad H. content manager Real Estate Used the software for: I used a free trial ### "Good platform for real estate professionals" December 24, 2024 4.0 Very positive; it simplifies real estate marketing. Pros Effective real estate marketing tools and content. Cons Occasional glitches in customization options. Review Source WM Wendy M. LOAN OFFICER Financial Services Used the software for: Less than 6 months ### "Very poor customer service" July 8, 2024 3.0 You will be reached by many different people after you request a Demo. Salesperson just tried to push and sell you the most expensive package without knowing your business and needs. They promised you they will provide convenience and best service in the future before I bought one year package, but they don't keep the promise. After they helped me to upload the contact once, I have sent several emails to the IT person and ask for upload more contacts and never got response back. Their product is cool, but the service and sales are terrible. Pros Automate video content is delivered to all my social media saved me a lot of time. Cons Hard to reach to the service team. Poor service Review Source KP Kathia P. Realtor Real Estate Used the software for: 6-12 months ### "Cancelations, Refunds and customer service" November 21, 2023 1.0 Terrible company! They steal your money! Many complaints in the BBB. Pros Sometimes good posts. There is not much positive to say about this company. Cons Terrible customer service. They never pick up the phone. You need to send multiple emails for someone to reply. They do not provide what they promise. I have been trying to get a refund and cancelation for a week since the posts in my social media are with typos, and I upgraded to be able to link to my YouTube channel but it does not work. Not YouTube support has been able to help, or a special guy I hired with social media expertise. I have paid a manual membership for $1,400 and still have this terrible customer service and they have not refunded or canceled yet. I was finally able to have a manager call me back, and he stated first they would not refund and then he needed authorization from the \[sensitive content hidden\] to give a refund, and would call me back. Days have passed and nothing has been solved, and no callback. I have not been able to use the service I paid for, and still, they are not refunding. This is a scam! I bought a service that does not connect to the social media is intended to. Paid for air! Review Source AM Ana M. Realtor Real Estate Used the software for: 6-12 months ### "RoomVu Satisfaction" May 23, 2024 5.0 I am veery happy with your staff, they are amazing - \[sensitive content hidden\] Make sure you treat them respectfully and keep them for ever. They deserve to be proportionally compensated for work they do. If they leave I am leaving too. I am very happy with RoomVu and the work you all do. Pros customer support and easiness to work with the platform Cons if I list a house on weekend I can't advertise it till working day Review Source KG Kamyab G. Broker Real Estate Used the software for: 6-12 months ### "No Customer Service!" April 5, 2023 1.0 I asked them to change the brokerage logo on my ads 3 months ago, they still have not done it. I'm getting problems wit RECO and the customer service does not care. Pros Some videos that all agents are using at the same time. Cons Lots to list. The worse one is their customer service. They DO NOT do anything. Don't waste your money. Review Source YF Yavar F. Realtor Real Estate Used the software for: Less than 6 months ### "A Service That Is Making My life Easier" April 13, 2024 5.0 Pros I consistently showcase exceptional real estate marketing content with stunning visuals on my social media, all of which are not only created but also automatically shared by roomvu. Overall, it's an innovative tool that streamlines social media use for real estate marketing, saving me a significant amount of time. Additionally, roomvu's unparalleled customer service ensures a seamless experience from start to finish. Cons They are expanding rapidly, and every time I check, new features are added to the product. Review Source Similar Products Featured ## Related categories [Lead Generation](https://www.capterra.com/lead-generation-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.