# Citrus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Citrus the right Camp Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218626/Citrus/reviews --- Citrus 5 (9) [View alternatives](https://www.capterra.com/p/218626/Citrus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Citrus Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jon P. Director Sports Used the software for: 1-2 years ### "Citrus Review" December 8, 2024 5.0 Citrus has made our day to day operations and overall efficiency improve tremendously. Hard to use any other system once you use this one. Pros Citrus is a smooth system, that is easy to navigate and operate. We are able to set up our registrations & price points for over 30 teams in no time at all. We love the ability to do this quickly and integrate it with our website. Their support staff is also the best I’ve worked with by far! Any question or request is responded to & looked after immediately. Can’t say enough how efficient & professional they are. Cons In our experience, the system can be slow at times when we have two active users at the same time or during times of high activity. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Very poor setup and ability to effectively setup registration. Review Source Response from Citrus Technology January 9, 2025 Thank you Jon! We're so happy to hear that Citrus has helped save time when setting up your events! And it's wonderful to hear that our support team is exceeding your expectations. It's our priority to deliver exceptional service to sports organizers like yourself - we're always happy to help! MS Matthew S. Community Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple and straightforward sports registration system" March 21, 2024 5.0 The Citrus team is exceptional to work with and support is better than any other software I have used They are willing to accept feedback and build new features that improve our business Pros Lets us offer memberships which is a big part of our business Provides an amazing parent experience when placing registrations Email marketing is cost effective and allowed us to cancel Mailchimp Cons They don't have every single possible feature imaginable, they do what is most important and do it very well. Reason for choosing Citrus Parent experience and easy of registration Review Source Response from Citrus Technology January 9, 2025 Thank you, Matthew, we appreciate the feedback! Our features are growing and we're sure you'll find even more value in Citrus for your business. So glad to see you thriving with our software! Don't hesitate to reach out if you need any assistance! MK Marcus K. Owner Sports Used the software for: Less than 6 months ### "Tremendous experience" November 27, 2024 5.0 Has helped us increase our sales of our club Pros The flexibility that our customers have in signing up for our training sessions has improved their experience Cons Nothing to note at this time. They have been responsive to our requests Switched from [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Teamsnap was not suited for our Academy use Review Source Response from Citrus Technology January 9, 2025 Thank you for your feedback Marcus! We know how important a great registration system is for sports academies like yours, and we're thrilled to hear that our software has improved the experience for you and your customers. If you ever need support, we're here to help! BW Becky W. Co-Owner Sports Used the software for: 1-2 years ### "User friendly and responsive service" November 28, 2024 5.0 Citrus has been great for our company because the staff are extremely accessible and easy to reach, even when we are not in the same time zone, they get back to us as soon as possible. The interface is so user friendly that it is a dream to use in comparison to other programs such as website builders or email marketing tools. Parents can can access their receipts for tax purposes through their own personal accounts so we are not tasked with the extra work of creating receipts for them for the programs they register for. The automated feedback emails are also helpful for planning future programs. Pros Citrus is very user friendly and easy to navigate for anyone using the system. Everything is laid out so that key information and links can be found quickly and it works well on mobile phones as well so I can quickly change info about an event when on the go. Cons There were some glitches early on when using the marketing feature but those problems have been resolved. I would also like if it were possible to turn off the feedback for certain events. Review Source Response from Citrus Technology January 9, 2025 Becky! We are so happy to hear your enjoying Citrus to streamline your business operations! Especially with our marketing tool, we're working to ensure sports programs like yours can communicate and market their events as smoothly as possible. Any feedback on how we can improve is always valuable, so don’t hesitate to reach out with any suggestions! There is great value in having more flexibility with feedback. Our team is aware of this suggestion and is actively working to find the best solution possible! Thank you again for your feedback! JS John S. CEO Sports Used the software for: 2+ years ### "Great Registration System" November 26, 2024 5.0 \[sensitive content hidden\] and the crew as always quick to respond and deal with any issues arise. We have been in great hands since the day we started with Citrus 3 years ago. Pros Citrus is super user friendly and easy to navigate. It allows us to process payments and issue refunds with a few clicks of a button. We enjoy that it sends out emails for feedback following our events and keeps statistics on that feedback. Cons Having to enter health card numbers to register. I wish we could have this removed. From our understanding we aren't supposed to collect those numbers by law in our province. Review Source Response from Citrus Technology January 9, 2025 Hi John! Thanks so much for the review, we are so glad you're enjoying Citrus and that your finding it valuable for your sports program! Regarding your concern about entering health cards numbers, this feature can be turned off in your settings! Citrus is designed to be as flexible as possible to meet your needs and to streamline your business operations. If you need any assistance, please don't hesitate to reach out - we'd be happy to help! BB Blake B. Executive Director Sports Used the software for: 2+ years ### "Great Software" December 6, 2024 5.0 Our experience with Citrus was seamless and really helped our business take of. If we ever had a problem, customer support was immediately available and solved it! Pros Citrus is extremely customizable and offers a great/easy to use interface! Cons Nothing - great program and great team behind it Review Source Response from Citrus Technology January 9, 2025 It's so great to see you thriving with Citrus, Blake! Our top priority is making sure Citrus remains flexible and perfectly suited to your program’s needs. If you have any questions, reach out - we'd be more than happy to help! SA Stephen A. Co-Founder, Executive Director Child Day Care Services Used the software for: 2+ years ### "Citrus is dialled" December 18, 2024 5.0 Overall a very positive experience, and the team that runs Citrus is always great to deal with. Pros Very easy platform to learn & use, really effective for managing our summer camp. It reduced manual administrative work by a noticeable margin once we implemented it. Cons The cost is fairly high, which is not ideal for small programs without a huge budget. Review Source Response from Citrus Technology January 9, 2025 Thank you Stephen! It's always great to know our platform is making a positive impact. We understand that cost can be a consideration for smaller programs, and we’re continually working to ensure Citrus delivers maximum value to all our customers. If you ever need help optimizing the platform for your needs, don’t hesitate to reach out—we’re here to support you! CW Collin W. Executive Director Sports Used the software for: 1-2 years ### "We LOVE Citrus!" November 28, 2024 5.0 We use to struggle with our registration process and started getting complaints. Once we implemented Citrus, it was such a game changer. \[sensitive content hidden\] and \[sensitive content hidden\] have been great to work with and we appreciate everything they have done for us. Pros Simple to use for both the internal staff and customers! Cons Nothing...It's awesome! I would highly recommend this product to anyone. Review Source Response from Citrus Technology January 9, 2025 Thank you Collin! We're happy to hear that Citrus is working well for your sports program. If there is anything we help with, don't hesitate to reach out! KS Kimberly S. Head Coach Sports Used the software for: Less than 6 months ### "100% recommend." December 3, 2024 5.0 I had Matthew working with me and he was absolutely amazing. Very patient and always attentive with any questions I had. Pros Very simple and easy system to learn. Great for small business and private coaching. Cons Not being able to take attendance for our sesssions. Review Source Response from Citrus Technology January 9, 2025 We’re thrilled to hear that you’re enjoying our user-friendly software, Kimberly! Making Citrus simple and intuitive for you and your team is always our priority. If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help! Similar Products Featured ## Related categories [Camp Management](https://www.capterra.com/camp-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.