--- title: "GemEx App Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GemEx App Software - reviews, pricing plans, popular comparisons to other Space Management products and more." source_url: "https://www.capterra.com/p/218635/Luna/" page_type: "product" language: "en" --- # GemEx App Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GemEx App ## What is GemEx App? Introducing GemEx App, Your Ultimate Workplace Companion. -Book: Say goodbye to the hassle of finding available meeting rooms or desks. Book resources effortlessly, create online meetings, and invite colleagues with ease. -Never get lost again within your workplace. Locate resources, view availability, amenities, and get directions from your current location. -Check desk availability for quiet working spaces or accommodate team bookings efficiently. Your all-in-one solution. ## What is GemEx App used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/)[Desk Booking](https://www.capterra.com/desk-booking-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GemEx App?[Manage this product listing](https://www.g2.com/products/gemex-app/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GemEx App 4.2 (12) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (12) Ease Of Use 4.8 (1,068) Value For Money 3.9 (9) Value For Money 4.7 (986) Customer Service 4.4 (10) Customer Service 4.8 (1,006) ## GemEx App alternatives [Clearooms](https://www.capterra.com/p/203753/Clearooms/) [4.7 (232)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203753/Clearooms/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Optix](https://www.capterra.com/p/141220/ShareDesk-Optix/) [4.8 (66)](https://www.capterra.com/p/141220/ShareDesk-Optix/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141220/ShareDesk-Optix/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/12444/Maintenance-Connection/) [View all alternatives](https://www.capterra.com/p/218635/Luna/alternatives/) ## FAQs about GemEx App Overview ### Which roles and teams benefit most from GemEx App? GemEx App is most used by facilities, building, and estates managers who oversee property operations, maintenance, and workplace services. Administrative coordinators, site teams, and technical staff use it to streamline issue tracking, communication, and daily task management, while security and workplace analysts rely on it for visibility, coordination, and service oversight. Answer based on 12 reviews Overview ### What company size and industries is GemEx App built for? GemEx App is built primarily for enterprises and large corporations, with 58% of reviewers from enterprise companies, and it most often serves Information Technology and Services at 25%. It also fits small businesses at 42%, plus Accounting and Facilities Services at 17% each, especially for facility management. Answer based on 12 reviews Features and Usability ### What are the key features of GemEx App? GemEx App offers desk booking, room booking, and space reservation for hot desking and multi-location scheduling. It also includes calendar management, calendar sync, availability management, and resource allocation, plus access controls/permissions, workflow management, reporting/analytics, real-time notifications, and integrations through API, Microsoft Outlook, and third-party booking. Integrations ### Which third-party tools and platforms does GemEx App integrate with? GemEx App integrates with 10 third-party tools and platforms, including Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Teams, Slack, Jira, Tableau, Kontent.ai, ZetaSafe, Pointr, and akenza. These integrations cover productivity, collaboration, project tracking, analytics, and connected operations systems. Getting Started and Support ### What training and onboarding options does GemEx App offer? GemEx App provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, remote learning, group presentations, written reference material, and video-based review for teams getting started with the product. Getting Started and Support ### What customer support options does GemEx App offer? GemEx App provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. With no reviewer feedback available, support quality, response speed, and user experience cannot be assessed from catalog data alone. ## Features AI summary Based on 1,961 Space Management reviews Capterra reviewers highlight these as the features buyers value most when choosing facility management software: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) GemEx App supports **Work Order Management**, but it does not include **Maintenance Management** or **Maintenance Scheduling**. Instead, it offers **Real-Time Data** (**42%**) and **Real-Time Notifications** (**42%**), which can give teams faster visibility into facility activity and updates as they happen. These features help businesses respond to issues more quickly, stay informed on changing conditions, and keep daily operations moving efficiently. Work Order Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Real-Time Data 3.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time Real-Time Notifications 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Space Management 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage occupancy and space utilization in facilities and buildings Calendar Management 3.3 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GemEx App 72 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Categorization/Grouping: Organize and group data or items based on various criteria - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Booking: Allows users to select and reserve desks for a specified period of time - Desk Reservation: Reserve a desk space that is available - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Self Service: Gateway through which employees can access the system - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - Internal Meetings: For use in meetings within the company - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Single Sign On: Allow users to access multiple services after entering their login credentials once - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 3.9 (9) Core Starting at £1.50 per user/pm It includes: - admin platform - employee app - white-label branding - unlimited admin users - Grid view for Booking Managers - Standard analytics - Dedicated account manager - Single-sign on authentication - Web app - Colleague finder - Interactive floorplans - Desk Booking - Car Space Booking - Meeting room booking Pro Contact Vendor for Pricing It includes: - All core features - Cloud CMS for Events, News & FAQs - Booking services management - Visitor management - Food & beverage content - Employee Feedback - FM service request management - Kiosk views - Meeting room panel views Value for money 3.9 (9) 3.9 Based on 9 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Kontent.ai](https://www.capterra.com/p/168433/Kontent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 12 reviews Filter by rating 5(6) 4(4) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent SL Simon L. Estates Manager Information Technology and Services ### "Terminally Flawed " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 January 14, 2025 The App in itself has many positive features and considerable flexibility to be a powerful tool in estates management and strategy. BUT Navigation is clunky when addressing it's more detailed features eg average and peak usage of a particular floorplate over an extended period. When the base data has large gaps - see coment about gateways - the App is worse than useless because it provides a distorted view of the truth. The roll-out of the 3g to 4g update without any consultation was woeful: we are an IT outsourcer and if we treated our customers that way we'd be out of business in six months. After a five year relationship we have taken the easy decision to terminate our relationship Pros Reporting toolset has the potential to be a strategic asset - undermined by poor data capture reliability Cons 1) Initial setup failed to adequately consult with a broad enough set of stakeholders to establish the business need and ensure sufficient understanding of the benefits that could be delivered. Result was the setup was badly flawed from the outset. 2) Gateways are an unmitigated disaster - across an estate of five large buildings not one has had a complete set of working Gateways in the past five years. The impact of this has been to totally undermine the quality of the data whenever I tried to convince sceptical stakeholders that they didn't need the space they were using. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 15, 2025 Thank you for the feedback and highlighting our useful features. We're sorry for your challenges with the gateways which are supplied by a 3rd party. We work closely with clients to help them reach their business goals and offer advice on 3rd party suppliers but ultimately it is the clients choice. After investigation we've seen your company has won an award for the project our product was used in and saved millions annually thanks to estate consolidation from the analytics provided by our platform. We are always available to answer queries, please reach out if needed. Best wishes from the Spica team. DH Davy H. Coordinator and Tech Commercial Real Estate ### "Awesome GemEx" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 GemExp provides a sort of one stop shop for all things reserves. Pros Having on the go access to the facility and its resources. Cons Easy to use and very convenient, less hassle. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sallie C. Facilities Manager Information Technology and Services ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 Good graphics and easy to use so overall an excellent experience Pros Easy to navigate and understand with minimal instruction needed Cons The message that appears in the top right hand corner to confirm you have made a change, it stays there too long, when changing parameters on several sites, this is very annoying! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lisa P. Facilities Manager Information Technology and Services ### "Gemex Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 17, 2024 Up and down but that was more to do with the location than the units Pros When it works properly the information is amazing Cons Its speed and easiness to use and read and to get reports from Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GB Gareth B. Technical Director Facilities Services ### "It did the job well enough" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 17, 2024 Pros The overall user interface is good and it is easy to use. Cons Some of the features were not as good as I would have liked. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TT Takara T. Administrative Contractor Accounting ### "Still a new user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 17, 2024 As previously stated, I do not use it often. However, the times that I have it was easy to navigate, so user friendly. Pros I like the clean look of the app interface. Cons I haven't used it enough to have an opinion about what I don't like. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lasse L. Site Manager Facilities Services ### "Great system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2024 Love it! After being introduced to another system, Gemex is even better! Pros Easy, fast, functional, great support and a innovative product! Cons Nothing that I can think about, nothing big. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Steve M. Building Manager Warehousing ### "Steve's GemEx review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2024 Simple and easy to use. No guide given but worked out how to use after trial and error Pros It's quick and easy to check available resources for staff wanting to make bookings Cons The feature to make bookings on GemEx no longer works Reasons for choosing GemEx App Have only used GemEx. Our project team and IT purchased the product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Sam M. Workplace Portfolio Analyst Financial Services ### "Useful tool for office usage and stats " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 19, 2024 Pros Seeing a live view of how busy the office is at any given time and where desks are free or busy has been very useful for space planning. Cons It can be quite difficult to use and understand to begin with Switched from [Eptura Engage](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EB Eamonn B. Security Supervisor Security and Investigations ### "Very Handy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Enjoy using this app because of the ease in which it is to operate. Pros The speed of updating real time information to the user. Cons the Gemex app does everything we need it to do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PJ Peter J. Tech host Accounting ### "Realtime data, great for office space management." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 June 18, 2024 Features is good, but user interface and user experience could be better. More customization would be nice. Pros Nice interface and relative easy to use. Cons difficult to see data, and extract data, more customization of the interface and the data that is shown on like a dashboard could be nice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Dori H. lead DayMaker Executive Office ### "Very functional but has a few confusting elements." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 17, 2024 I have only touched the surface when it comes to using Gemex. There are a few nuancies, for example, it constantly needs re-freshed. Perhaps not as responsive as it could be. Pros We use this mostly for visitor management and resource bookings. Once you get the hang of it, it's extremly valuable Cons It's taken me some time to understand some 'quirks' that it has. Cancelling or editing can be a little confusing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.