--- title: "Axxon One Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Axxon One Software - reviews, pricing plans, popular comparisons to other Physical Security products and more." source_url: "https://www.capterra.com/p/218639/Axxon-One/" page_type: "product" language: "en" --- # Axxon One Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Axxon One ## What is Axxon One? Axxon One is a powerful video management system (VMS) with infinite scalability that combines complete support for 10,000+ IP devices. Detect humans/vehicles, fire/smoke, or abnormal behavior/conditions and automatically notify security staff. Connect your VMS to external devices and systems. Receive and process events. Apply complex system response scenarios. Try smart forensic search technologies to get the results in seconds. ## What is Axxon One used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Video Management](https://www.capterra.com/video-management-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Axxon One?[Manage this product listing](https://www.g2.com/products/axxon-one/claim_requests/new?auto=true) ## Axxon One Overview Updated September 2026 AI summary Axxon One provides enterprise organizations with a software platform for physical security and video management, supporting real-time monitoring, incident management, and access controls. It offers features like event and alarm management, visitor tracking, customizable reporting, and multi-location support. The system is available via cloud or on-premises deployment, and integrates with third-party solutions through API options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Axxon One 4.6 (14) VS. [### Spot AI](https://www.capterra.com/p/208390/Hybrid-Cloud-NVR/) [5.0 (2)](https://www.capterra.com/p/208390/Hybrid-Cloud-NVR/#reviews) Starting Price Contact vendor Starting Price $1500 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (14) Ease Of Use 5.0 (2) Value For Money 4.4 (13) Value For Money 4.0 (1) Customer Service 4.6 (14) Customer Service 5.0 (2) ## Axxon One alternatives [Arcules](https://www.capterra.com/p/248039/Arcules/) [0.0](https://www.capterra.com/p/248039/Arcules/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248039/Arcules/) [Tentovision](https://www.capterra.com/p/10033598/Tentovision/) [0.0](https://www.capterra.com/p/10033598/Tentovision/#reviews) Starting price $3.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10033598/Tentovision/) [XProtect](https://www.capterra.com/p/145429/XProtect-Essential/) [4.6 (27)](https://www.capterra.com/p/145429/XProtect-Essential/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145429/XProtect-Essential/) [VMukti VMS](https://www.capterra.com/p/10035027/VMukti-VMS/) [0.0](https://www.capterra.com/p/10035027/VMukti-VMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035027/VMukti-VMS/) ## FAQs about Axxon One Overview ### Which roles and teams benefit most from Axxon One? Axxon One is most used by security managers, surveillance coordinators, IT administrators, systems engineers, and operations leaders who oversee video monitoring and incident response. Project and technical support teams use it to deploy and maintain surveillance infrastructure, while executives rely on centralized visibility to strengthen site security and operational oversight. Answer based on 14 reviews Overview ### What company size and specific industries is Axxon One built for? Axxon One is designed for security systems integrators of any company size, especially firms that install, configure, and manage video security solutions for commercial, industrial, and public-sector clients. It fits businesses focused on surveillance integration rather than a single industry vertical. Features and Usability ### What are the key features of Axxon One? Axxon One offers video analytics, video management, live streaming, video archiving, and playback controls for surveillance workflows. It also includes real-time monitoring, alerts/notifications, incident management, access control, role-based permissions, and reporting/analytics, plus video tagging, timecoding, and inside the video search for investigation and compliance tasks. Integrations ### Which third-party tools and platforms does Axxon One integrate with? Axxon One integrates with 7 third-party platforms, including Axis, Castle, Intrepid, KeyWatcher Fleet, NX, SALTO KS, and Symmetry. These catalog integrations cover access control and video security systems, giving Axxon One connections across several widely used physical security brands. Getting Started and Support ### What training and onboarding options does Axxon One offer? Axxon One provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Axxon One offer? Axxon One provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available here, so support quality, response times, and common frustrations cannot be summarized from user comments. ## Features AI summary Based on 269 Physical Security reviews Capterra data shows that buyers of Physical Security rank the following features as their top priorities: - **Security Management** (**51%** of reviewers rated this feature as critical) - **Employee Management** (**50%**) - **Access Controls/Permissions** (**54%**) Axxon One supports all three features that reviewers rate most highly: **Security Management**, **Employee Management**, and **Access Controls/Permissions**. Together, these capabilities help businesses monitor security operations, manage employee-related access and oversight, and control user permissions more effectively, allowing teams to maintain safer facilities and respond to issues with greater confidence. Employee Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Access Controls/Permissions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Historical Reporting 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Compliance Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Content Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Axxon One 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alarm Management: Configure and receive notifications when something is out of order - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Badge Management: Create, manage, and print wearable badges - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Investigation Management: Oversee people and resources to carry out an investigation - Live Streaming: Live stream to multiple devices simultaneously - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Metadata Management: Collect and maintain structured information that describes data or content - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Location: Manage and support multiple locations - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Privacy Options: Allows users to secure content and data for any use. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Video Archiving: Allows the upload and storage of videos within the system - Video Capture: Transcoding an analog video to a digital file for storage - Video Management: Store and manage online video content - Video Tagging: Allows videos to be tagged with an identifier to enable easier search - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (14) 4.5 Based on 14 reviews ## Pricing Value for money 4.4 (13) Value for money 4.4 (13) 4.4 Based on 13 reviews ## Integrations [ NX](https://www.capterra.com/p/232212/Siemens-NX/)[ SALTO KS](https://www.capterra.com/p/219193/SALTO-KS/)[ Castle](https://www.capterra.com/p/217475/Castle/)[ Symmetry](https://www.capterra.com/p/159555/Symmetry/)[ KeyWatcher Fleet](https://www.capterra.com/p/191834/KeyWatcher-Fleet/)[ Intrepid](https://www.capterra.com/p/189257/Intrepid/) ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(9) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Steve E. labor Relations Transportation/Trucking/Railroad ### "unification with Axxon One" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2023 Visualization of all the sites in the same system achieving greater monitoring of everything, connecting all the sites of the private network Pros It has a good comprehensive support that facilitates the unification of video in a single system, its function is excellent without failures that allows viewing all the systems that were incorporated into a single system Cons It has a good support service and I have not had any use failures, as I said if it is well configured as it should, it works correctly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS William S. Ger. Segurança Corporativa Hospital & Health Care ### "Software Inteligente" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2022 Alta Performance e opera em situações extremamente críticas na operação hospitalar. Pros Prático e rápido. Grande disponibilidade de recursos embarcados. Cons Não o que comentar, pois os recursos disponíveis são muito eficientes. Reasons for choosing Axxon One Performance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Manuel H M. Asset Manager Facilities Services ### "Implementación de una herramienta de Seguridad " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 1, 2022 Utilizar su video analitica. Pros Entiendo que nuestro proyecto es uno de los primeros en Panamá y seguro esta debe afrontar las situaciones que en una nueva implementación sucede. Por tal razón a la fecha no hemos podido utilizar Axxon y esperamos con altas expectativas verlo funcionando. Cons Aún no hemos podido verlo funcionando, estamos en etapa de instalación. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Edward L. Jefe de Unidad Telecommunications ### "Encuesta DC" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 1, 2022 Se pudieron corroborar o descartar eventos. Pros Fue sencilla la instalación del mismo y no tiene mayores problemas de funcionamiento. Cons Las búsquedas son un poco "confusas" y complejas a medida que se quiere retroceder en el tiempo. Las búsquedas son por cámaras en particular y no por grupos de cámaras. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JZ Julio Z. ing Security and Investigations ### "axxon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 28, 2022 de los mejores soluciones Pros la versatilidad con que se puede crecer en analiticas Cons aun no veo contras, parece que todo esta bien por el momento Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FQ Francisco Q. Ing. Proyectos y Soporte Transportation/Trucking/Railroad ### "Axxon excelente herramienta VMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 28, 2022 Pros Plataforma fácil de manejar, lo que permite explotar al máximo sus facilidades para el análisis y seguimiento de eventos de seguridad y videovigilancia, lo que hace a Axxon una excelente herramienta de colaboración de video. Cons El único aspecto que se podría mejorar, seria reducir el alto consumo de recursos de Hardware en las workstation de los usuarios. Reasons for choosing Axxon One Buen desempeño de la Plataforma, así como buen respaldo Técnico de Fabricante Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rodrigo Juan H. IT Government Administration ### "Reseña Axxon One" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2022 Lo utilizo en edificios y predios. Pros El producto es fácil de instalar y de usar. Tiene una interfaz de usuario muy agradable y funcional. Cons Me gustaría que tuviera interfaces API o mediante protocolos abiertos para comunicarse con otros sistemas. Poder reenviar información de eventos o recibir datos de otros sistemas. En particular, sería útil poder enviar o recibir datos mediante HTTP o MQTT para conectarlo con sistemas IoT. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Adan M. Lider tecnico de proyectos Computer Software ### "Proyecto Alveo " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2022 EN general, las primeras impresiones con reconocimiento facial y reconocimiento de placas me ha gustado mucho, dentro de poco y una vez que implemente por completo tendré mas retroalimentación pero hasta ahora todo muy bien! Pros Los analíticos que maneja y las funciones de inteligencia artificial que se pueden realizar son muy elevados comparados con el mercado medio. Cons No es tan intuitivo, de repente es un poco confuso o no es claro al interpretar sus funciones. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Alan C. Director Comercial Banking ### "Muy buen VMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2022 Bastante bueno y estable Pros Nuevas funciones y actualizaciones gratuitas de acuerdo a necesidades. Cons se podría mejorar el scaneo de dispositivos para agregar de forma más sencilla Reasons for choosing Axxon One Relación comercial, apoyo enorme. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VF Victor F. Supervisor de operaciones UB Renewables & Environment ### "Experiencia con servicio Axxon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2022 Es una software muy fácil de utilizar y es atractivo para los clientes, ya que cubre sus necesidades en detección de rostros y placas. LPR Pros Es fácil de utilizar, el software es amigable en sus interfases y es rápido de aprender, adicional que las analíticas son rápidas de implementar Cons Hasta el momento, no tenido inconvenientes con la implementación del software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/218639/Axxon-One/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.