--- title: "Easol Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Easol Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/218665/Easol/" page_type: "product" language: "en" --- # Easol Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Easol ## What is Easol? Easol is the all-in-one platform for your experience business. Easol's powerful toolkit empowers experience creators to build your brand, own your data and grow your businesses on your terms. With Easol’s intuitive and agile website builder, you can quickly create the beautiful website that your experience deserves. Sell anything from weekend passes, yoga classes and VIP tables through to complex multi-element packages, all via Easol's best-in-class booking journey. Easol's versatile payment stack meanwhile, lets you offer your customers an endless array of ways to pay, including Klarna, premium cards and payment plans. Creators have full visibility and ownership of all their customer data - without needing to worry about third-party platforms leveraging it against them. ## What is Easol used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Festival Management](https://www.capterra.com/festival-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Easol?[Manage this product listing](https://www.g2.com/products/easol/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Easol 4.9 (14) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.8 (5,821) Value For Money 4.9 (14) Value For Money 4.9 (3,595) Customer Service 5.0 (14) Customer Service 4.9 (3,324) ## Easol alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [View all alternatives](https://www.capterra.com/p/218665/Easol/alternatives/) ## FAQs about Easol Overview ### Which roles and teams benefit most from Easol? Easol is most used by founders, directors, and event operations teams running experiences, festivals, and ticketed events. Commercial and marketing leaders use it to launch offers and grow bookings, while guest services and live operations managers rely on it to manage attendee journeys, event logistics, and day-of delivery. Answer based on 13 reviews Overview ### What company size and industries is Easol built for? Easol is built for small businesses, with 100% of reviewers coming from that segment, especially in Entertainment and Events Services at 31% each. It serves experience creators across areas like music, location-based entertainment, retreats, and Health, Wellness and Fitness, which accounts for 15% of reviewers. Answer based on 13 reviews Features and Usability ### What are the key features of Easol? Easol offers booking and ticketing tools such as online booking, event ticketing, mobile ticketing, and wait list management, plus reservation and availability management. It also includes CRM, attendee and visitor management, billing and invoicing, payment processing, customizable templates, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Easol integrate with? Easol connects natively to Cookie Consent Management, Google Analytics 360, Google Tag Manager 360, and Zapier. These integrations support analytics, tag management, and automation, giving Easol a concise set of connections for tracking site activity and linking with other tools. Getting Started and Support ### What training and onboarding options does Easol offer? Easol provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Easol offer? Easol provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct help requests and self-service guidance for common questions. No reviewer feedback on support quality is available here, so user experience insights on response times or helpfulness cannot be stated. ## Features AI summary Based on 8,724 Headless eCommerce reviews Not all eCommerce platforms cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Easol supports **Website Management** and **Order Management**, giving businesses a way to control their online storefront and handle purchases from checkout through fulfillment. However, it does not include **Data Security**. Instead, it offers other highly rated capabilities such as **Shopping Cart** (**46%**), **Inventory Management** (**45%**), and **Mobile Access** (**45%**), helping businesses manage product availability, support buying across devices, and create a smoother sales experience for customers while giving teams the tools to run day-to-day eCommerce operations more efficiently. Website Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Branding 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Reports 3.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports Attendance Management 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Ticket Reservations 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Easol 117 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Auto Update: Automatic update of information / software - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Domains: Create branded link campaigns or short links with one or multiple custom domains. - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Travel Agencies: Serves travel agencies - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Event: Utilize the same app for multiple events - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Booking Tools: Add tools to web pages to handle online bookings - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Returns Management: Track and facilitate returns of products sold - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Registration: Make a list and register visitors - Visitor Tracking: Track visitors and purpose of visits - Wait List Management: Record, update and manage waiting lists - Website Analytics: Track and analyze information regarding website visitors - Website Hosting: Publishing and managing websites across the internet. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.9 (14) Easol Stride Custom Subscription Pricing It includes: - Up to 100 experiences - 5 team accounts - Online store - Deposits - Support team - Recommendations - Custom payment fees - Custom Easol fees - Ability to charge your own booking fees Easol Pro Custom Subscription Pricing It includes: - Unlimited experiences - Unlimited team accounts - Online store - Deposits feature - Premium support - Recommendations - Payment plans - Custom reporting - Office hours - Launch engineer - Success team - Team training and onboarding - Custom payment fees - Custom Easol fees - Ability to charge your own booking fees Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)[ Cookie Consent Management](https://www.capterra.com/p/193959/Cookie-Consent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Josh D. Clinical Director Mental Health Care ### "The first platform that actually understands how retreats sell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2026 We run trauma-resolution surf retreats in Morocco, so our booking process carries more weight than most — people are often making a significant decision at a vulnerable point in their lives, and the path from interest to booking needs to feel safe and unambiguous. Easol has given us that. Moving across from WordPress was real work, and we went into it with a full content audit and redirect map rather than assuming it would happen by itself. That preparation paid off. What we have now is one platform doing the job that previously needed a website, a separate booking system and a payments workaround held together with goodwill. The design constraints are genuine, but they're the cost of the consolidation, and I'd make the same trade again. Pros Easol handles the things that used to sit in three different places. Deposits, payment plans and instalments are native rather than bolted on, which matters enormously when you're selling a retreat at a price point people need time to commit to. Having the site, the commerce and the guest management in one system has removed a whole layer of admin we'd quietly accepted as unavoidable. The booking journey feels considered from the guest's side too — people arrive at checkout already confident, rather than wondering whether the page they've landed on is legitimate. The support through onboarding and migration has been the other standout. Questions get answered by people who understand the experience business, not just the software. Cons Design flexibility is the trade-off. Coming from WordPress, where we could shape any page exactly as we wanted it, the templated approach takes some adjusting to. There were a few layouts we'd built over the years that we had to rethink rather than replicate. In fairness, most of what we lost was detail only we noticed, and the structure Easol imposes has probably made the site clearer. But if you have a very particular design vision, expect to compromise on some of it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) too fiddly and took way too much time to facilitate simple tasks. We had been on Easol before and returning has been a blessing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jeff H. Marketing Director Music ### "4848 Festival" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 Fantastic. Customer service has been top notch, and the platform is a perfect solution for our festivals. Pros Creating packages so our customers can purchase a room and festival tickets together with simple steps. Cons Getting to learn the reporting took a little time just because it was a new look for our team, but the customization made it a non issue. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Easol was a better platform for our festival ticketing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Susana P. Manager Sports ### "7 Years and Still Not Looking Elsewhere" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2026 We've been with Easol since 2019, back before the rebrand, and our overall experience has been consistently positive the whole way through. The platform has evolved a lot over the years, and it's kept pace with what we've needed as our business has grown. Customer support has been a real standout, impeccable and fast every time we've reached out, which matters a lot when you need something sorted quickly. Easol has earned our loyalty over 7 years. We'd recommend it to any business, big or small, that wants a platform that keeps evolving and a support team that actually shows up Pros What I like most about Easol is how easy it is to actually use, day to day. The drag-and-drop site builder means I can put together and update an event page myself, no developer needed. Setting up bookings, ticketing, and payments felt intuitive from the start. Cons No Comment Switched from [Wix](https://www.capterra.com/p/169007/Wix/) At the time when it was presented to us, it made more sense. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Michael B. SVP Event Services Entertainment ### "Easol Delivers and makes it east on their clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2026 Amazing, It's been a joy to work with team, and the platform is easy for a guy who doesn't normally. Pros Very Intuitive, Support team response fast, Helps control inventory like no other platform I've found Cons Reporting capabilities can be improved, Web design, and the ability to load in inventory that will be spread across multiple events. Switched from [AXS2LMS](https://www.capterra.com/p/191530/AXS2LMS/) easy of platform usage, team, and based on our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WH William H. Director Events Services ### "Reliable platform that's improved our event experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Overall, Easol has made running Rise Festival far more efficient. It's a reliable, easy to use platform that's genuinely improved both our team's workflow and our customers' booking experience. We'd happily recommend it to other event organisers. Pros Easol has been brilliant for running Rise Festival. The platform makes ticketing and event management simple, from setting up event pages to processing payments and tracking sales in real time. The customer experience for our attendees has also been excellent, the checkout process is smooth and intuitive, which has helped cut down drop off and support queries. The support team have been responsive every time we've needed help. Cons Cons: What did you like least about Easol? Over the years there have been small things we've wanted to see improved, like more advanced custom reporting options. As Easol has grown though, a lot of these have been ironed out or made better, so it's honestly hard to point to anything major we're still missing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Colin C. Guest Services Manager Entertainment ### "Guest Services Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Overall, I believe Easol is a tremendous product and I hope we continue to use it more for larger events moving forward. Couldn't recommend them enough! Pros I love the ease-of-use of the product. It's very intuitive for the majority of tasks if you've worked in ticketing platforms before. Additionally, the Easol team themselves is phenomenal. 10/10 service always. Cons Some items that I think should be prominent sometimes feel hidden (payment plan details, guest welcome emails, etc). Have to dig in order to find them. One small gripe is not being able to update a guest's email if they're on a payment plan that's not fully paid. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JO Jordyn O. Business Development Entertainment ### "Business Development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 Working with Easol has been great and their team is the best of the best. It's helped elevate our quality of work and how we think about the work that we do. Pros The way Easol is configured is incredibly user friendly and easy to learn. As someone who is not well versed in backend ticketing and website builds, it was a non issue to pick up, learn and run with the platforms functionality. It is both a ticketing and sales platform as well as a website in one which makes workflows and operations seamless. It eliminates the need for separate builds and minimizes user error. Cons Overall there is a lot of manual work needed in the backend. There are a handful of scenarios where you will need to manually update the same thing in various places, however, I think these elements can be simplified in the future. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GH Gaz H. Operations Director Events Services ### "A True Partner, Not Just a Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2026 Overall, our experience has been extremely positive. Easol has become a key part of how we sell and deliver our music-led travel experiences. The platform enables us to build attractive, conversion-focused customer journeys while giving us the flexibility to create products that would be difficult to achieve on more traditional booking systems/ ticketing platform. Combined with an outstanding support team and a clear commitment to product development, it has been a pleasure working with Easol. Pros Easol has been a fantastic partner to work with. The team consistently provides excellent customer service, is highly responsive, and genuinely listens to feedback. It feels like a collaborative relationship rather than a supplier relationship. From a platform perspective, the flexibility and level of customisation are a huge strength. The website builder allows us to create branded customer journeys that align with each event, rather than forcing us into a standard template. We're also continually impressed by the pace of innovation. New features are released regularly, and it's clear the product is evolving based on customer feedback and real-world use cases. That gives us confidence that the platform will continue to grow alongside our business. Cons As our business has grown into delivering complex, multi-product travel experiences, we've found that some operational workflows still require manual workarounds. There is an understandable focus on the customer-facing journey, but we'd love to see continued investment in back-office operational tools. Areas that would have the biggest impact for us include: -More advanced operational reporting and exports. -Stronger automation for supplier and fulfilment workflows. None of these are blockers, but they would significantly improve efficiency for businesses operating at scale. For more complex events, designing and implementing new pricing structures, package logic and booking flows can sometimes take longer than anticipated. Whilst the platform is incredibly flexible, translating complex commercial models into the system can require careful configuration and testing. Continued investment in making these workflows quicker and more intuitive would help reduce setup time and improve speed to market. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mark A. Promoter and Head of New Busimess Events Services ### "Easol - easy to use and great options for website building. Great flexibility. Brilliant team to work with and support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 Very positive - great platform and easy to set-up and use. Love the website builder function. Great team to work with, very supportive and go the extra mile. Pros Easy to use platform, easy to navigate on the back end. Good analytics and can set-up various dashboards. Really like the website builder and being able to amend the different blocks, easy for the whole team to use or update when required. Nice booking flow and easy to amend. Usability of everything is brilliant. Also fantastic team - very helpful - Dalmita especially is amazing!! No rebate charges and good value yearly fees. Cons No support on customer comms but appreciate the reasons why. No way to streamline customer comms though - would be great if there was a bot option to add to the website to answer questions. Switched from [Kabood](https://www.capterra.com/p/10002853/Kabood/) Partners had used previously and came highly recommended. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marietta S. Founder and CEO Health, Wellness and Fitness ### "Amazing \[sensitive content hidden\] the best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2025 Very good always answering on time even if someone was on vacation there was a support. I love the friendly personalized style. Pros They are very personalized service and always on time, also variety team was very helpful. They were changing everything that we were asking. Cons Some features that are missing in the platform to make easier the creation of the website And more friendly to us Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) The purchase system and they’re very helpful deposit options and follow up emails to the clients Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. UJ Umran J. Festival Director Events Services ### "Easol is highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 Amazing, the \[sensitive content hidden\] and staff are very friendly with lots of experience. Easol is making a positive change in the events industry Pros Easol is an amazing platform to help your experience business reach a high standard Cons Been a customer for months and have had no problems Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SP Susana P. Manager Sports ### "A Great Partnership Since 2019" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 Since we began using Easol in 2019, our experience has been positive and professional. The platform is intuitive and user-friendly, making it easy to navigate and manage. Moreover, the support and assistance provided by Easol have been exceptional, ensuring that any issues are promptly addressed. Our relationship with Easol has been consistently strong. Pros Collaborating with Easol has been seamless from the outset. The platform is intuitive and user-friendly, and the support provided for any arising issues is exceptional. We truly feel well-supported. Cons So far, we had no issues working with Easol. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Easol's all-in-one capabilities mean we can handle everything from marketing to sales in one place, reducing the need for multiple tools and streamlining our processes. This efficiency has been instrumental in our growth and success. Additionally, the professional support team at Easol ensures that any issues are swiftly resolved, reinforcing our confidence in their services. Overall, Easol's all-in-one platform has been a game-changer for our surf school, offering the perfect blend of functionality and support. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JC Jack C. Live Operations Manager Entertainment ### "Easol Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 10/10, would recommend to anyone thinking of using the platform Pros ince we joined Easol in 2022, they've been fantastic for our brand. Their websites are dynamic, and their ticketing platform handles high traffic seamlessly during onsales. The team is incredibly knowledgeable and quick to resolve any issues. A special shout-out to Dalmita, who consistently pulls off the impossible, delivering large projects on tight deadlines. Their reporting is second to none and enables us to own all of our data that is often withheld on other ticketing platforms. Easol is the way forward for any promoter! Cons Work needs to be done around payment plan reporting, guestlist management and chargeback defences, but other than this, its a fantastic platform Alternatives considered [Dice](https://www.capterra.com/p/234259/Dice/) Reasons for choosing Easol a fast growing company that has a large level of organic traffic Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DM Daniela M. Founder Health, Wellness and Fitness ### "Easol review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 For the last 2 years that Ive been working with Easol the process has been amazing! The agents are super committed to help and support every step of the way! Pros All the possibilities that that the platform has, its very complete. Also the constant help and support from the agents its AMAZING Cons Not a con, but as someone that is an entrepreneur juggling almost everything by myself, I would like to learn how to to read the metrics of the web, SEO, google, and also the revenue etc. The platform has a LOT of valuable date and insights that will help to grow the traffic to the web. But I don't know how to use it, and cant afford to pay someone to teach me or explain to me! Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Easol because clients can pay directly from the website provides a huge value for me, and the customer service Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.