---
title: "Goodworld Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Goodworld Software - reviews, pricing plans, popular comparisons to other Donation Management products and more."
source_url: "https://www.capterra.com/p/218677/Goodworld/"
page_type: "product"
language: "en"
---

# 

 Goodworld Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Goodworld

## What is Goodworld?

Thousands of nonprofits choose Goodworld to raise money and streamline their operations. Our all-in-one platform unlocks new fundraising channels and combines them with traditional proven methods, in a powerful CRM. Whether your donors are on social media, at an event, or buying a coffee on their way to work, empower them to give instantly, straight from the heart. Goodworld is free for nonprofits and donors. No monthly fees, no setup costs. We take a small processing fee on every transaction.

## What is Goodworld used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Goodworld?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.goodworld.me&name=Goodworld)

## Goodworld Overview

Updated September 2026

AI summary

Goodworld provides donation management and fundraising tools for small and midsize organizations engaged in philanthropy, CSR, or nonprofit initiatives. It combines donation tracking, online giving, donor and volunteer management, and event management with features like campaign planning, recurring giving, mobile access, and integrations with platforms such as SalesforceIQ and Stripe. Goodworld is delivered via cloud and web-based deployment.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Goodworld

4.6 (21)

VS.

[4.8 (494)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (21)

Ease Of Use

4.8 (872)

Value For Money

4.8 (18)

Value For Money

5.0 (775)

Customer Service

4.9 (20)

Customer Service

4.9 (752)

## Goodworld alternatives

[4.5 (1,475)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/218677/Goodworld/alternatives/)

## FAQs about Goodworld

Overview

### Which roles and teams benefit most from Goodworld?

Goodworld is most used by nonprofit executives, fundraising and development teams, event staff, and engagement leaders who need to drive donations and supporter participation. Marketing and corporate engagement teams use it to amplify campaigns, while IT, database, and systems managers support integrations, donor data tracking, and smooth platform operations.

Answer based on 21 reviews

Overview

### What company size and specific industries is Goodworld built for?

Goodworld is designed for organizations of all sizes that run social impact, CSR, nonprofit, sustainability, DEI, human resources, marketing, or philanthropy programs. It fits teams in corporate social responsibility, charitable giving, employee engagement, and sustainability-focused work across business, nonprofit, and mission-driven sectors.

Features and Usability

### What are the key features of Goodworld?

Goodworld offers donation management, recurring giving, mobile giving, and credit card or ACH payment processing for fundraising. It also includes campaign management, campaign analytics, event management, auction management, and peer-to-peer recognition, along with contact management, access controls, reporting and analytics, and third-party integrations.

Integrations

### Which third-party tools and platforms does Goodworld integrate with?

Goodworld integrates with Google Analytics 360, SalesforceIQ, and Stripe. These catalog integrations cover analytics, CRM, and payments, giving teams direct connections to core fundraising and customer data tools.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Goodworld offer?

Goodworld provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Goodworld offer?

Goodworld provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as easy to reach, quick to respond, and helpful with questions, setup, and training. Users also note that customer service is a strong part of the product experience for nonprofits.

Answer based on 4 reviews

## Features

AI summary

Based on 2,945 Donation Management reviews

Capterra data shows that buyers of donation management software rank the following features as their top priorities:

-   **Donation Tracking** (**66%** of reviewers rated this feature as critical)
-   **Online Giving** (**65%**)
-   **Contact Management** (**49%**)

Goodworld supports all three features that reviewers rate most important: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help businesses record contributions accurately, accept donations through digital channels, and maintain organized donor records, allowing teams to manage fundraising efforts more efficiently and build stronger donor relationships.

Contact Management

4.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

4.8 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Third-Party Integrations

4.2 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Customizable Fields

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Campaign Analytics

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Goodworld 50 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Attendance Tracking: Track the attendance of specific individuals or groups
- Auction Management: Allows businesses to create and manage auctions.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Emission Calculations: Measure the output of all types of emissions into the environment.
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Planning: Manages the event planning aspect of church gatherings whether it be a fundraiser, holiday event, festivals, children events and more. Specifically keepign track of event attendance and processing payments for donations, entrance fee, entertainment fees, food and beverages, etc.
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Matching Management: Ability to match gifts through the system
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.
- Member Database: Add, store and access information pertaining to members
- Mobile Access: Access software remotely via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Giving: Outlet for members and visitors to submit donations electronically
- Personalization: Adjust communications based on previous interactions or personal preferences
- Real-Time Reporting: Active reporting of data and metrics
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Volunteer Management: Manage volunteer information and direct volunteer resources

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (21)

4.5

Based on 21 reviews

## Pricing

Value for money

4.8 (18)

Free Trial

Free Version

Basic

$99.00

Per User,Per Month

Value for money

4.8 (18)

4.8

Based on 18 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (20)

4.9

Based on 20 reviews

## User reviews

Overall rating

4.6

Based on 21 reviews

Filter by rating

5(14)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Tonya S.

Founder

Non-Profit Organization Management

### "Goodworld is a GOOD choice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2025

Goodworld provides great interfaces and programs for nonprofits and their customer service is top-notch.

Pros

We have been working with Goodworld for several years using their Spare Change program. It provides us with a great way to receive microdonations. The Goodworld team is amazing! Super responsive and always providing excellent communication and service. They're a delight to work with!

Cons

We have found Goodworld awesome to work with. As a small nonprofit, we would of course always prefer fewer fees taken from donations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Julie P.

Relationship Manager

Non-Profit Organization Management

### "JP reviews GW"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 14, 2025

Good. I like the interface and the way it's easy to use. I use it to track online donations to events and workplace campaigns.

Pros

Interface is user friendly and intuitive. I enjoy the real-time experience of checking the status of fundraising campaigns.

Cons

It runs slowly when you first open it. Selecting campaigns takes longer to load than one would normally expect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bishop B.

Executive Director

Non-Profit Organization Management

### "Wonderful Designs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 6, 2025

Pros

I love how the donation pages are well designed and make my organization’s donation options professionally appealing.

Cons

Wait times are slow. I have noticed that the wait time between navigations tend to be slower than other websites.

Alternatives considered

[G2A PAY](https://www.capterra.com/p/160479/G2A-PAY/)

Reasons for choosing Goodworld

I like the designs better than alternative options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jaimie R.

Database Manager

Non-Profit Organization Management

### "So glad we switched to Goodworld!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2025

Very pleased! Goodworld has upped our game when it comes to online giving, donation reporting and event management.

Pros

Goodworld is highly customizable - from campaigns to events to silent auctions. Our partner companies appreciate having their own link and "dressing up" to meet their needs.

Cons

The system seems to run a bit slowly at times. The team is very responsive to questions and showing us how to do things, but a more robust "manual" would be helpful.

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Give Smart contract ended; Goodworld was more appealing.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reasons for choosing Goodworld

Classy lacked the ability to provide payroll deduction to our partners.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jenn T.

Systems Manager

Non-Profit Organization Management

### "Goodworld = A++"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2025

I cannot promote Goodworld enough! \[sensitive content hidden\] and his team have been great and quick to respond with any questions or suggestions we have, and we've seen an uptick in our workplace campaigns due to the ease of the tool. We've started using it for our major events as well and are well on our way to work on implementation for other products.

Pros

Our favorite thing about Goodworld so far is how easy it has been to use and we're able to be in the process to sunset four of our current tools, because Goodworld does it all! Their customer support is also the best and always quick to respond and train.

Cons

Considering we use an outsource SF Admin company to for our SF Admin needs, the implementation takes a while as we need to be in communication with both our contractor and Goodworld. Once it all works though, it's great.

Switched from

[Andar/360](https://www.capterra.com/p/17989/Andar-360/)

We have only implemented Workplace Campaigns and events. We're in the process of switching from a couple of other products to Goodworld as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EU

Emily U.

Volunteer and Engagement Coordinator

Non-Profit Organization Management

### "Great Start with a Knowledegable Team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 5, 2025

Pros

We're in the early stages of working with this team, and they've already been incredibly knowledgeable and patient—taking the time to walk us through every step and answer all our questions. They're also making it much easier for us to streamline and combine multiple platforms into one, which will be a huge help for our team.

Cons

One thing we’d love to see improve is a bit more proactive communication on timelines and next steps, just to help us stay aligned as things move forward. Overall, we're excited to continue working together!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jhovaan R.

Resource Development Coordinator

Non-Profit Organization Management

### "Handy for multiple camapigns and events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 5, 2025

I like it it's good we use it all the time.

Pros

We get the best data about our donors when they use Goodworld.

Cons

The loading time in between navigations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Rana E.

Vice President

Non-Profit Organization Management

### "Goodworld User Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 5, 2025

Fantastic. It has been very easy to learn and use. Our team has not had any problems with the platform.

Pros

Very user friendly and easy to navigate. Very intuitive. Easy to export data to excel and then use as needed.

Cons

I wish there were more options in the events registration side and that you could build out your budget and monitor ticket revenue vs. budget.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Leia D.

Chief Operating Officer

Non-Profit Organization Management

### "Easy and User Friendly Tool for Non-Profits "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

It's been a good experience with Goodworld. The user interface is intuitive and easy to use for someone that doesn't use it as often as other staff members.

Pros

The data dashboards that show progress towards daily, weekly, monthly, and annual goals. The filters are helpful to get the info we need.

Cons

I wish the fees were less. While they are reasonable, it would be nice if we could retain more for our clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MY

Maria Y.

VP Marketing

Non-Profit Organization Management

### "Cheerful Review (now part of Goodworld)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2021

Pros

The Cheerful giving platform (now part of Goodworld) has been very useful for us to launch online fundraising. It was simple enough for us to learn and implement, but it has kept growing and evolving so there are more features and functions we haven't yet even tried. Their staff have been very helpful and accessible throughout our learning curve and implementation.

Cons

We have come across some limitations but every time they consider our questions, respond or provide alternatives, and a lot of the time they have made additions or improvements based on our needs and experiences.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/218677/Goodworld/reviews/)

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