--- title: "Airwallex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Airwallex Software - reviews, pricing plans, popular comparisons to other Financial Services products and more." source_url: "https://www.capterra.com/p/218771/Airwallex/" page_type: "product" language: "en" --- # Airwallex Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Airwallex ## What is Airwallex? Airwallex's cloud-native platform has been engineered to take the friction out of your global payments and financial operations. Whether you're a global business looking to save time and money as you scale, or a forward-thinking enterprise that's ready to build your own financial products, Airwallex's leading technology can support your growth. Unlike legacy banking, Airwallex gives you the speed, simplicity, and savings to seamlessly operate your business across borders. Manage everything from online payments, treasury and FX, to spend management - all via one secure Business Account that can be accessed via desktop or mobile. If you’re looking for a more customizable and programmatic solution to manage and move money, you can integrate directly with our Core API. And if you’re a platform or marketplace that’s looking to generate new lines of revenue by offering your own financial products, you can tap into our powerful Embedded Finance solutions. ## What is Airwallex used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Financial Services](https://www.capterra.com/financial-services-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Airwallex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://airwallex.com&name=Airwallex) ## Airwallex Overview Updated August 2026 AI summary Airwallex enables businesses of all sizes to manage domestic and international financial operations, offering billing and invoicing, multi-currency payment processing, expense tracking, and compliance management. With features such as transaction monitoring, API integrations, fraud detection, and approval controls, Airwallex supports financial visibility and control across cloud and mobile platforms, integrating with major accounting and ecommerce tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Airwallex 3.9 (15) VS. [4.6 (3,369)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (15) Ease Of Use 4.5 (26,574) Value For Money 3.8 (15) Value For Money 4.3 (20,416) Customer Service 3.4 (14) Customer Service 4.2 (20,674) ## Airwallex alternatives [4.3 (245)](https://www.capterra.com/p/225025/Plooto/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,596)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,302)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,706)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/218771/Airwallex/alternatives/) ## FAQs about Airwallex Overview ### Which roles and teams benefit most from Airwallex? Airwallex is most used by founders, owners, and directors managing international payments, cash flow, and multi-entity financial operations. Finance leaders use it to control spending and simplify transfers, while account, marketing, product, and customer success teams benefit from faster cross-border transactions, vendor payments, and streamlined day-to-day business administration. Answer based on 15 reviews Overview ### What company size and industries is Airwallex built for? Airwallex is built primarily for SMBs handling international transactions, with 73% of reviewers from small businesses and Marketing and Advertising leading at 20%. It also serves enterprises scaling financial operations, reflected by 27% enterprise reviewers, with additional use in Arts and Crafts and Automotive at 7% each. Answer based on 15 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Airwallex? Airwallex offers payment processing, multi-currency transactions, and currency conversion for domestic and international transfers. It also includes corporate cards, billing and invoicing, expense tracking, bank reconciliation, approval process control, fraud detection, and API access for payments, reporting, and workflow integration. Integrations ### Which third-party tools and platforms does Airwallex integrate with? Airwallex integrates with Xero, Zapier, QuickBooks Online, NetSuite, Odoo, Shopify, WooCommerce, Shoplazza, SHOPLINE, and Lazada. These integrations cover accounting, automation, ERP, and ecommerce platforms, giving Airwallex a broad catalog of third-party connections for payment and workflow management. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Airwallex offer? Airwallex provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual walkthroughs for reviewing product features and setup steps. Getting Started and Support ### What customer support options does Airwallex offer? Airwallex provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available here, so no clear pattern emerges about response speed, helpfulness, or common frustrations. The listed channels suggest multiple ways for users to seek assistance when needed. ## Features AI summary Based on 1,491 Financial Services reviews Capterra data shows that buyers of Financial Services rank the following features as their top priorities: - **Transaction Monitoring** (**49%** of reviewers rated this feature as critical) - **Electronic Payments** (**50%**) - **Transaction History** (**39%**) Airwallex supports all three features that reviewers rate most important: **Transaction Monitoring**, **Electronic Payments**, and **Transaction History**. Together, these capabilities help businesses track account activity, process payments electronically, and review past transactions with clarity, allowing teams to maintain financial visibility, improve payment handling, and manage records more efficiently. Transaction Monitoring 2.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities ACH Payment Processing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Multi-Currency 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Manage and handle various international currencies Activity Dashboard 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Payments 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Search/Filter 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Airwallex 97 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Authentication: Verify the identity of users/devices to enable secure access - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Currency Conversion: Change one currency to another based on real-time rates/values - Customizable Branding: Add customized logos and colors to align with company branding - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet: Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Money Exchanges: For businesses/firms that manage foreign currency transactions - Fraud Detection: Identify and prevent suspicious activity - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Banking: Ability to manage transactions online with a mobile device or computer. - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - P2P Payments: Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Policy Management: Create, manage, and track policies and procedures within an organization - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real Time Currency Quotes: Track actual currency exchange rates/values in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Management: Send/receive remittances across multiple currencies and locations - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Step-by-Step Wizard: Organized process that walks users through each step of building a business plan - Stop/Limit Support: Supports stop and limit orders within forex - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Transaction Tracking: Track movement of transactions across accounts - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (15) 4.1 Based on 15 reviews ## Pricing Value for money 3.8 (15) ### Starting price Free trial not available Value for money 3.8 (15) 3.8 Based on 15 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Lazada](https://www.capterra.com/p/249718/Lazada/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (14) 3.4 Based on 14 reviews ## User reviews Overall rating 3.9 Based on 15 reviews Filter by rating 5(9) 4(2) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent RP Ryan P. Graphic Designer Design ### "Become a true global force!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 16, 2026 overall, it's great. Especially for transactions for clients of mine that are outside of the United States. Pros It's great for businesses that operate globally. Users can send payments to 150+ countries and transact in dozens of currencies Cons My least favorite aspect is getting help from a real support person can be difficult, especially when dealing with account or payment issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Connie D. Acct Mnager Consumer Services ### "Account Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 12, 2026 user friendly and can use anywhere and dont need to bring cash and safe to use even international transactions Pros ease of use and makes life easier and safer no need to bring cash family of 5 uses this even internationally Cons Nothing, just when merchandiser card reader is not working especially international transactions, wait time for customer's service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Harry S. Head of CSM Accounting ### "Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 29, 2025 Very positive, would recommend to colleagues and friends. Very simple interface and is also helpful managing multi currency. Pros Air wallex makes it incredibly easy to manage our expenses. We love the instant notification to add your receipt when you purchase something. Cons I wish it was slightly quicker at using the ai to read the invoice / receipt. It works out quicker typing it yourself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bobby T. Owner Marketing and Advertising ### "This app is a joke and should never be used by any business owner. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 7, 2025 Pros The pros are that it first feels like a great app with great features and everything is great right until you actually decide to use the app. Cons Big congrats to Airwallex. They froze and rejected a simple transaction of just $156.18 USD without any valid risk concerns. The lack of customer support is non-existent and completely unacceptable, and the overall experience has been terrible. This app is a joke and should never be used by any business owner. It's a trap. Good thing I didn’t try to deposit more. I won’t be using this app again and will be rating it 0/5 everywhere. Absolutely disappointing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Damon B. Founder Telecommunications ### "Great transfer platform for medium-to-large money amounts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 17, 2025 Works great with clients. The transaction costs are reasonable for large amounts, but smaller amounts can get pricey. Pros Smooth, affordable transactions and transfers. Cons The transaction costs can be high for low amounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robert S. owner Automotive ### "This is a scam.....they are locking and keeping my funds in my account." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 1, 2025 You can never communicate with a real person. Only a computer automated response . Pros It was working well until they locked my account because they needed updated info which I sent. Customer service does not exist Cons They blocked my account because they needed updated info. I sent them what I understood they needed. An automated response was they needed more info but would not tell me what they needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elena D. Marketing Manager Consumer Electronics ### "Multi currency Viral Fintech platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 23, 2025 As a small business owner Airwallex is quite convenient to make transactions between different platform. It is integrated with Etsy and Amazon and therefore we don't need to apply for different bank cards as foreigner. Pros Airwallex simplifies cross-border transactions by offering a unified platform for multi-currency accounts, virtual wallets, and international payments. And the application process is simple and fast. Cons Airwallex is not so nice to small enterprise in China and has a imited understanding of local regulations and market dynamics. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reasons for choosing Airwallex The application process is simple and fast Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK bridgette K. owner Arts and Crafts ### "Airwallex is Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2025 Pros Airwallex is great when it comes to exchange fees and I also like the virtual cards feature as I sometimes do not want to use my personal cards for certain sites. The customer service was also great. Cons There is no need for improvement that I can think of at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Hugues R. Director Leisure, Travel & Tourism ### "Versatile multi-currency management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2024 Really good and smooth, with close invovlement of our account manager Pros The ease to open a bank account in different currencies Cons Bank fees were reasonable but have increased Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Christian T. Owner Marketing and Advertising ### "Airwallex – Not a fan of their onboarding and decision-making" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 1, 2024 Disappointing, and I'm frustrated by their lack of transparency, and arbitrary process. It feels unfair, biased, and lacking in credibility. Pros It's a lovely interface, and they support a lot of currencies. Their UI is really strong, and it feels like a nice modern service. Cons I went through the KYC and business sign up process for my consulting business which has a 6 year operational track record with no issues. They rejected my application, provided no reasoning why, and I'm entirely within their acceptable use policy. So you can judge for your self, I provide marketing consulting services. It's mystifying, and disappointing. It also took then less than 10 minutes to process but they claim to follow a thorough review process. I am dubious about their claims, and reasoning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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