# IT-Pedia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IT-Pedia Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/218837/IT-Pedia --- # IT-Pedia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IT-Pedia ## What is IT-Pedia? The IT-Pedia IT Product Data Library enhances the value and effectiveness of CMDBs, IT Service Management (ITSM), IT Asset Management (ITAM), Software Asset Management (SAM), Cybersecurity, Procurement, and other systems. Enrichment data about millions of hardware and software products helps streamline and automate the process of creating, populating & updating these systems. IT-Pedia eliminates tedious and time-consuming manual searches for this data, and its normalized product attributes get all of your IT management systems speaking the same language. In addition to non-discoverable product attributes, IT-Pedia provides product lifecycle dates (GA, end of support, etc.) as well as vulnerability data from NIST and other global trusted sources. IT-Pedia also provides a focus on open source software and IoT devices. If other vendors have given you sticker shock with their "pedia" offerings, try IT-Pedia! ## What is IT-Pedia used for? [IT Management](https://www.capterra.com/it-management-software/)[IT Service](https://www.capterra.com/it-service-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IT-Pedia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eracent.com&name=IT-Pedia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IT-Pedia 4.0 (1) VS. [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting Price $5000 Per User, Per Year Starting Price $1 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (153) Value For Money 4.0 (1) Value For Money 4.6 (147) Customer Service 5.0 (1) Customer Service 4.7 (150) ## IT-Pedia alternatives [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/218837/IT-Pedia/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply IT Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more License Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and organize the number of licenses available to the organization Self Service Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Change Management Track and monitor efficient handling of all changes/transitions IT-Pedia 12 features Track and monitor efficient handling of all changes/transitions Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Track and manage inventory levels to maintain proper supply Managing inventories and tracking changes to hardware and software configurations Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Track and organize the number of licenses available to the organization Schedule predetermined or ad hoc maintenance services and labor requests Install software updates and bug fixes remotely Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $5,000 Per User,Per Year Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GR Gloria R. ITAM Software Audits & Compliance Hospitality ### "Eracent Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 21, 2021 It works the same and/or better than BDNA Technicopedia Pros Software, License Keys and User Discovery Cons Additional Detailed Configuration is required for Software discovery of License Keys. However, this is the only company where license keys can be discovered if unknown license keys. Reasons for choosing IT-Pedia The cost and discovery data of software and license keys. The data that discovery brings back on License Keys is not discoverable by any other tool. The Cost is not the less expensive nor the most expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)