# IT-Pedia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IT-Pedia Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/218837/IT-Pedia

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# 

 IT-Pedia Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IT-Pedia

## What is IT-Pedia?

The IT-Pedia IT Product Data Library enhances the value and effectiveness of CMDBs, IT Service Management (ITSM), IT Asset Management (ITAM), Software Asset Management (SAM), Cybersecurity, Procurement, and other systems. Enrichment data about millions of hardware and software products helps streamline and automate the process of creating, populating & updating these systems. IT-Pedia eliminates tedious and time-consuming manual searches for this data, and its normalized product attributes get all of your IT management systems speaking the same language. In addition to non-discoverable product attributes, IT-Pedia provides product lifecycle dates (GA, end of support, etc.) as well as vulnerability data from NIST and other global trusted sources. IT-Pedia also provides a focus on open source software and IoT devices. If other vendors have given you sticker shock with their "pedia" offerings, try IT-Pedia!

## What is IT-Pedia used for?

[IT Management](https://www.capterra.com/it-management-software/)[IT Service](https://www.capterra.com/it-service-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IT-Pedia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eracent.com&name=IT-Pedia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IT-Pedia

4.0 (1)

VS.

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$5000

Per User, Per Year

Starting Price

$129

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (298)

Value For Money

4.0 (1)

Value For Money

4.6 (294)

Customer Service

5.0 (1)

Customer Service

4.5 (297)

## IT-Pedia alternatives

Highest Rated

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

Starting price

Contact vendor for pricing

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/218837/IT-Pedia/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Inventory Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

IT Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

License Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and organize the number of licenses available to the organization

Self Service Portal

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Change Management

Track and monitor efficient handling of all changes/transitions

IT-Pedia 12 features

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Track and manage inventory levels to maintain proper supply

Managing inventories and tracking changes to hardware and software configurations

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Track and organize the number of licenses available to the organization

Schedule predetermined or ad hoc maintenance services and labor requests

Install software updates and bug fixes remotely

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Basic

$5,000

Per User,Per Year

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GR

Gloria R.

ITAM Software Audits & Compliance

Hospitality

### "Eracent Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2021

It works the same and/or better than BDNA Technicopedia

Pros

Software, License Keys and User Discovery

Cons

Additional Detailed Configuration is required for Software discovery of License Keys. However, this is the only company where license keys can be discovered if unknown license keys.

Reasons for choosing IT-Pedia

The cost and discovery data of software and license keys. The data that discovery brings back on License Keys is not discoverable by any other tool. The Cost is not the less expensive nor the most expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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