# Trustifi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Trustifi Software - reviews, pricing plans, popular comparisons to other Email Security products and more. Source: https://www.capterra.com/p/218859/Trustifi --- # Trustifi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trustifi ## What is Trustifi? Trustifi offers industry-leading AI-powered solutions for email security that helps small, mid-size, and enterprise organizations manage threat detection, regulatory compliance, encryption & more. Easily deployed on: Outlook, Gmail, or any email server by relay \*\*Advanced Threat Protection\*\*: Prevent the widest spectrum of sophisticated attacks before they reach a user’s mailbox. Our comprehensive cloud-based email security solution acts as an email filter, using sophisticated AI to scan inbound emails, effectively identifying and blocking email threats. \*\*Data Loss Prevention\*\*: -Mitigate human error and sensitive data leakage with easily enabled DLP to automate email scanning and 256-bit AES encryption. -100% compliant with HIPAA/HITECH, PII, GDPR, FSA, FINRA, LGPD, CCPA, and more \*\*Account Takeover Protection\*\*: -AI detects anomalies in user behavior with contextual signals -Automatically alerts admins and end users of any suspicious account activity and neutralizes threats ## What is Trustifi used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Encryption](https://www.capterra.com/encryption-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Trustifi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://trustifi.com/&name=Trustifi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trustifi 4.9 (18) VS. [4.9 (337)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price $6 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.9 (337) Value For Money 4.9 (17) Value For Money 4.8 (149) Customer Service 4.9 (15) Customer Service 4.8 (180) ## Trustifi alternatives [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month [4.6 (38)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/218859/Trustifi/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Filtering 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Phishing Protection 4.9 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Identify phishing emails Spam Quarantine 4.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Encryption 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Convert data into a code for security Alerts/Escalation 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Email Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Trustifi 102 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Lists of domains/addresses that are allowed / rejected Automatically identify and flag unusual behaviors and malicious software Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Encrypts all types of data passing through an application. Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Alter the layout and content of reports Encode, restructure, and modify data to reduce its size Import and export data to and from software applications Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. Safeguard confidential data and meet compliance regulations Ability to restore deleted, hidden, or lost data from an email server/system Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Data compression technique for eliminating duplicate copies of repeating data Store and organize documents in a centralized system Verify the domain of an email address Assemble applications and processes by dragging over and arranging pre-built components Finding, identifying and collecting information for legal proceedings Receive and/or send email notifications for urgent updates, requests, or other information Provides protection against malicious attachments. Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Manage, store and organize emails within the system or via third-party apps Ability to oversee and optimize the operations of a mail server Route emails to multiple servers Track delivered, received, and opened emails Convert data into a code for security A chronological record of actions or occurrences within a network, software, or process Encrypts data within the file, which can only be decrypted using a password or encryption key Move files across different systems or networks Find & retrieve relevant data or documents Intended to be used by managed service providers Identify and prevent suspicious activity Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. A request to the original server for a message to be resent Compliant with HIPAA, which sets standards for sensitive patient data protection Organize, prioritize, and manage incoming communications Manage and track all disruptions and incidents Compile and organize data into specific metrics Identify and alert about security breaches by third parties Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys. Looking at data from different sources and finding possible duplicates, or identical matches Collect and maintain structured information that describes data or content Observe and track the demand, usage, progress or quality of a system, product, or user Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Identify phishing emails Create, manage, and track policies and procedures within an organization Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Initiate collection and analysis of known risks Set a time to generate routine reports automatically Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Internet standard communication protocol to transmit electronic mails Allow users to access multiple services after entering their login credentials once Analysis and detection of spam-related traffic Filters used to determine different types of malware threats Detect spam, BOT, or invalid email addresses Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Store items for a designated period of time Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged. Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Convert sensitive data into unique identification symbols (Tokens) that retain all essential information Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Discover patch statuses and vulnerabilities Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Features 4.8 (18) 4.8 Based on 18 reviews ## Pricing Value for money 4.9 (17) Basic $6.00 Flat Rate,Per Month Value for money 4.9 (17) 4.9 Based on 17 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)[ Sumo](https://www.capterra.com/p/175695/Sumo/)[ Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)[ Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[ LDAP Manager](https://www.capterra.com/p/247238/LDAP-Manager/)[ Splunk APM](https://www.capterra.com/p/254186/Splunk-APM/) ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(17) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JF Junard F. IT Security Administrator Hospitality ### "Positive and Negative Reviews in Trustifi" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 16, 2026 8/10 is my overall experience, Trustifi really help a lot in our security operation, however there's still need improvements on their services. Pros Providing a details on their verdict, it helps us to understand conveniently and their logs are very easily to tracked. Cons Some are false positive, but it's part of the security. Additionally sometime the trustifi are having some maintenance without an advisory to us, however i found that there's a seperate page in trustifi that we can track all the incident and health checking of their services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Varma B. Assistant IT Manager Retail ### "Trustifi: Enterprise-Grade Protection That Truly Delivers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 As a large enterprise, our email security requirements are demanding — we needed a solution that could handle threat protection at scale, meet strict compliance requirements, encrypt sensitive client communications, and replace a previous solution that was no longer cutting it. Trustifi has exceeded expectations on all fronts. The transition from our previous platform was smoother than anticipated, and it wasn't long before the team recognized the tangible improvements in both security posture and day-to-day usability. Phishing attempts that used to slip through are now consistently caught, and our compliance team has far greater confidence knowing that sensitive emails are encrypted end-to-end without placing extra burden on staff. For an enterprise environment where email is mission-critical, Trustifi has proven to be a reliable, feature-rich partner. The minor frustrations — such as the separate inbound and outbound email trace, the learning curve during initial setup, and analytics that could go deeper — are real but pale in comparison to the value the platform delivers at scale. If you're an enterprise evaluating email security solutions, particularly one looking to consolidate threat protection, encryption, and compliance into a single platform, Trustifi is well worth serious consideration. Over the past year-plus, it has consistently delivered and then some. Pros After using Trustifi for over a year, I can confidently say it's one of the best investments we've made for our organization's email security. From day one, the platform impressed us across the board. Value for Money — Trustifi packs an incredible amount of functionality into a competitively priced package. Compared to other email security solutions, the ROI is clear and immediate. Customer Support — The support team is genuinely responsive and knowledgeable. Anytime we've had a question or needed guidance, they've been quick to resolve it without the runaround you get with other vendors. Ease of Use — Setup was straightforward, and the dashboard is intuitive enough that our team adopted it quickly with minimal training. It doesn't feel like enterprise software that requires a specialist to manage. Email Encryption — The encryption features are robust and seamless. Sending encrypted emails is simple for both our team and recipients, which is a huge win for compliance and client trust. Spam & Threat Filtering — The inbound threat protection is excellent. Phishing attempts and spam are caught reliably, and we've seen a dramatic reduction in malicious emails reaching our users. Overall, Trustifi has been a rock-solid solution. Whether you're a small team or a larger organization, I'd highly recommend it to anyone looking to seriously level up their email security. Cons Occasional False Positives — The spam filter, while generally strong, does occasionally flag legitimate emails. It's not a dealbreaker, but it does require periodic check-ins on quarantined mail to make sure nothing important slips through. Reporting & Analytics — The reporting features get the job done, but power users will likely find them a bit surface-level. Deeper insights, custom reporting, and more granular analytics dashboards would make a good product even better. Initial Setup Learning Curve — Getting everything configured correctly out of the gate took more time than expected. Better onboarding documentation or a guided setup wizard would go a long way for new users. Mobile Experience — The mobile experience feels like an afterthought compared to the desktop platform. Usability on smaller screens could use meaningful improvement for teams that manage security on the go. Separate Email Trace for Inbound & Outbound — This one stands out as a genuine pain point. Having to navigate separate email trace features for inbound and outbound messages is unintuitive and adds unnecessary friction to troubleshooting. A unified trace view would be a significant quality-of-life improvement. Switched from [MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/) We were Mimecast customers before making the move to Trustifi, and the decision came down to three core issues: cost, encryption, and threat detection. Mimecast's pricing had become difficult to justify, especially as our enterprise grew and licensing costs scaled up without a proportional improvement in value. On top of that, the encryption capabilities felt bolted on rather than built in — not ideal for an organization with serious compliance obligations around sensitive client communications. The final straw was threat detection. We were seeing too many threats slip through, which undermined the whole point of having an email security platform in the first place. When your frontline defense starts missing too many threats, it's time to move on. Switching to Trustifi addressed all three pain points. The pricing is more transparent and competitive at enterprise scale, the encryption is seamless and genuinely built into the core product, and the threat detection has been noticeably more reliable. Looking back, the switch was an easy call — and one we wished we'd made sooner. Alternatives considered [Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Reasons for choosing Trustifi Before settling on Trustifi, we evaluated three well-known alternatives — Proofpoint, Microsoft Defender, and Barracuda. Each had its merits, but none checked all the boxes the way Trustifi did. Proofpoint is a capable platform, but the pricing at enterprise scale is steep, and the encryption functionality didn't match the depth and seamlessness we were looking for. For the cost, we expected more. Microsoft Defender was a natural consideration given our existing Microsoft ecosystem, but it fell short as a standalone email security solution. Threat detection felt adequate rather than exceptional, and the encryption capabilities were limited compared to what Trustifi brings to the table. Barracuda was competitive on price but couldn't match Trustifi's feature set comprehensively. The platform felt more fragmented, requiring additional tools to cover gaps that Trustifi handles natively. Trustifi stood out by offering a more complete, integrated solution — stronger threat detection, purpose-built encryption, a broader feature set, and better value for money than any of the three alternatives. It wasn't a difficult final decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Javier G. CTAC Support Information Technology and Services ### "CTAC Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 Overall, Trustifi has been a solid and reliable solution for secure email communication. It does what it promises and adds an extra layer of security without making things complicated. While it’s not perfect, it’s a good option for businesses that need email encryption and better control over sensitive information. Pros What I like most about Trustifi is how easy it is to use while still offering strong email security. Setting it up was straightforward and it didn’t disrupt our normal email workflow. The encryption works well, spam filtering is effective, and it’s reassuring to know sensitive emails are protected. Support has also been helpful when needed. Cons Some features are only available on higher plans, which can feel a bit limiting. The interface could be more intuitive in certain areas, and there are small things that take time to get used to. It works well overall, but there’s room for improvement in usability and pricing flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lynne H. Associate Manager, IT Sports ### "Trustifi Review from Previous Barracuda User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 My experience with Trustifi has been outstanding. Compared to Barracuda, the transition and implementation have been noticeably smoother, making it easier to get up and running without disruption. The platform’s reliability has earned my full confidence, allowing me to shift focus to other critical projects without worrying about email security. Creating and managing rules is refreshingly simple, thanks to Trustifi’s intuitive interface. And the support team has been phenomenal—responsive, knowledgeable, and genuinely invested in our success. Overall, Trustifi has streamlined our operations and elevated our security posture with minimal effort Pros What I appreciate most about Trustifi is how seamlessly it integrates into our workflow while delivering real value. The onboarding and training process was exceptional—clear, comprehensive, and tailored to ensure our team felt confident from day one. Their customer support is consistently reliable, responsive, and genuinely helpful, which makes a huge difference when questions arise. One of the standout benefits has been the significant reduction in spam and phishing threats, which has improved both our security posture and productivity. And perhaps most importantly, Trustifi is incredibly easy to use. Its intuitive interface and thoughtful design mean that even non-technical users can navigate it effortlessly. It’s rare to find a solution that combines robust functionality with such user-friendliness. Cons The only issue my organization has faced is the encrypted emails appear spam-like which sometimes causes the recipient to not open the email. Switched from [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Technical Support was severely lacking the knowledge of their own product. Their email protection is very limited unless you add on their other programs which raising the cost significantly. System was difficult to maintain and did not have any rule creation control that Trustifi offers. Alternatives considered [Libraesva Email Security](https://www.capterra.com/p/206740/Libraesva-Email-Security/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) Reasons for choosing Trustifi I chose Trustifi over Barracuda because it offered a more affordable, user-friendly, and customizable solution. Trustifi’s intuitive interface made it easy to create and manage rules, and its features aligned better with our needs. The platform also stood out for its strong user reviews and reputation for excellent support. Overall, it provided a smoother, more cost-effective experience without compromising on functionality or reliability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeremy B. Information Security Manager Financial Services ### "Value is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2025 Our experience with Trustifi has been great so far. There was an issue with the setup and my setup engineers caught it and called me right away to get things corrected before even I knew about the issue Pros The pricing of Trustifi is very good and configuring the product was very easy and quick. The customer service during the intial setup was greate Cons So far I have no problems with Trustifi. It is working as intended and provided us much needed visibility Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Enterprise IT Architect Consumer Services ### "Trustifi is a Mail Security win for SMBs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 Our onboarding support and continuing support with the product has been amazing. They have a great team that inspires confidence and trust. Pros Threat Analysis is a total breeze. All of the information about a questionable email is visible on a single page with optional drilldowns into various areas. This a very snappy and admin friendly UI. I love the fact that most spam control resides entirely with the user but we can easily see and tweak both the global filters and user set mailbox filters. Cons I think the AI engine (BEC) could be better at contextual language analysis. This was the original reason for moving to Trustifi. Configuring with Google Enterprise was a little complicated however once we got the tweaking done it worked well. Switched from [Darktrace](https://www.capterra.com/p/168955/Darktrace/) We thought Darktrace was very difficult to navigate and configure and we never got it fully rolled to the company as a result. Alternatives considered [Abnormal AI](https://www.capterra.com/p/230392/Abnormal-Security/) Reasons for choosing Trustifi We like the additional features, like encryption that Trustifi offered. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO David O. Managing Partner Computer & Network Security ### "Powerful Email Security Platform with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Trustifi has exceeded our expectations. It has become a core part of our clients’ email security stack, combining reliability, deep functionality, and strong customer support. The responsiveness of their team and pace of innovation make it easy to recommend to any organization looking to strengthen email protection and compliance. Pros Trustifi delivers a powerful email security platform with excellent visibility and control across inbound and outbound traffic. The DLP and encryption features are sophisticated and easy to configure. Link rewriting, outbound rules, and flexible policy management make it ideal for regulated industries. The quarantine and digest options are polished, and the insights reporting provides great visibility into message flow and threats. Their onboarding and support teams are fantastic—responsive, knowledgeable, and proactive. New features are released frequently, showing a strong commitment to improving the product. Cons The admin interface has many advanced options, which can be a little overwhelming for new administrators until they learn where everything is. Minor UI layout tweaks might make navigation smoother. Alternatives considered [Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) Reasons for choosing Trustifi Features, though ProofPoint is also a good product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Allie M. Security Services Engineer Security and Investigations ### "Trustifi: Turning ‘Email Security Headaches’ into ‘Set It and Forget It’" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 My overall experience with Trustifi has been excellent,the platform is reliable, easy to use, and delivers strong email protection without many hiccups (most have been user error). I’m extremely happy with the product and how seamlessly it integrates into our workflow. Pros Very user-friendly and easy deployment, integrates well with Outlook/Gmail, doesn’t force recipients to register, and quarantine is easy to navigate! Cons Occasionally legitimate emails are flagged as spam , which requires manual review and adjustment. However, as we continue to use the platform we are able to fine tune this, so not much of a con as this will happen with any email filter. :) Switched from [Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) [MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/) [Zixflow](https://www.capterra.com/p/240699/Zixflow/) We're making the switch to Trustifi to consolidate multiple fragmented email security tools into one streamlined, reliable platform. It simplifies management, reduces overhead, and provides comprehensive protection (encryption, DLP, and threat defense) all from a single dashboard. As an MSP, this saves us time while delivering stronger, more consistent security for every client. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Nicole W. COO Hospital & Health Care ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Its been great, its very user friendly and comes with many user guides and videos to get answers to common questions Pros It integrates seamlessly into our email platform. effortless encryption, AI phishing defense, HIPAA compliance & easy integration. Cons Trustify's advanced features may require a learning curve for non-technical users, potentially slowing adoption Switched from [Virtru](https://www.capterra.com/p/227959/Virtru/) We demoed 3 software solutions and this was the easiest and most cost effective Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Security Operations Center Manager Information Technology and Services ### "Best Overall Email Filtering Platform with AI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 Trustifi has been one of the best email management/filtering platforms we have used. Best Value of any email filter product. Trustifi continues to impress and is always working to improve and enhance the product even further. Email encryption is great and applying DLP type rules is super simple. My team loves the ability to easily review email within the platform. Pros Customer Support by far is better than any other email filter platform. We always know we can count on support to address an issue and if a feature doesn't exist that is critical to business, Trustifi has worked closely with my team to ensure those features are added. If we experience an issue that requires a patch, the Trustifi team gets a patch out quickly, providing a overall great customer experience. I have used Trustifi for years now and have used a lot of other platforms in the past and I can hands down say this is the best platform I have used to date. Cons Trustifi has been fantastic, and I cannot think of a single negative. Those who do not use the platform are missing out on a great user and admin experience. Switched from [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Trustifi is very forward thinking and continues to beat out other products in overall threat protection. They are using AI which not a lot of products are doing. Alternatives considered [Avanan](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [Mimecast Secure Email Gateway](https://www.capterra.com/p/239017/Mimecast-Secure-Email-Gateway/) [Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) [CheckPoint](https://www.capterra.com/p/252289/CheckPoint/) Reasons for choosing Trustifi Overall Trustifi provides the best protection based on our testing and has the best features and user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Praveen P. Customer Success Manager Information Technology and Services ### "Complete Email Protection: Accounts, Domains (DMARC), Threat Simulation, Inbound & Outbound Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2025 The value for money we can say about this solution. Customer support is always available. Email management is easy also good Spam filtering capability. If any updates on the platform they properly reporting to the customer. Pros What I like most about Trustifi is the clear email validation and detailed explanations in the Quarantine tab—it’s unique and easy to understand, even for non-IT users, making email evaluation quick and simple. Cons The platform integrates easily with both O365 and G Suite, providing effective email protection. The console is user-friendly, making configuration and maintenance simple, with helpful guidance available for all settings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Chris A. Systems Engineer Airlines/Aviation ### "Amazing product and service, the BEST out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Defenately the best service out there, even when compared to Barracuda or other email firewalls. The features, service, and support are unmatched, for real. Pros Portal is very easy to use and very powerful. A lot of awesome tools and features to use, also great customer service - they always respond quickly and personally. Never generic automated how-to guides or anything irrelivant. Cons The only think negative I can say, isn't even a Trustify issue - it's when there's a 3rd party issue with someone they rely on - like Amazon Web Services or Cloudflair, their service might get inturruped briefly. Switched from [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Barracuda was not doing what this tennant needed, and lacked many features we wanted. Alternatives considered [Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) Reasons for choosing Trustifi The features and portals seemed a lot better and cost was right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Scott E. Systems Manager Outsourcing/Offshoring ### "Good spam firewall with ease of use." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2025 It has taken me some time to get on the Trustifi wagon; however, I am now a fan of the product and once I was accustomed to the interface I am convinced it is a solid spam firewall. Like any other product, the end user is the last line of defense, but Trustifi does help with overall protection. Pros Working with the team at Trustifi is very easy. They are quick to respond to questions and available without going through layers of communication to get an answer. Cons We do get a lot of mail quarantined, which does take some time to review when needed, however this has also helped to prevent attacks. Switched from [Barracuda Web Application Firewall](https://www.capterra.com/p/178586/Barracuda-Web-Application-Firewall/) Part of a re-alignment with new organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Shannon T. Attorney Legal Services ### "Excellent software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 Wonderful experience. Customer service is on.the.spot! Pros Email tracking, security, and customer service. Cons The thing I like least about Trustifi is that I didn't know about it sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 26, 2024 Thank you so much for your kind words, Shannon! We're thrilled to hear you had a wonderful experience with Trustifi. We truly appreciate your feedback and are excited to continue serving you! GF Gretchen F. CSR Insurance ### "Email Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 28, 2023 It has been great to have, you can view the email to see if it needs to be blocked or released. Pros Trustifi helps us preview and weed through the spam and junk emails we receive on a daily basis Cons Sometimes it can take a while for a new email to come through from a trusted source, but that is it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Michael G. Account Manager Information Technology and Services ### "Trustifi - Very Easy to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 8, 2021 My overall experience with Trustifi has been great. I can easily send encrypted or private information to whoever I need to, and I can trust that the information is protected and know that I am not inconveniencing my correspondents by making them sign up for an account to receive my emails. Pros My favorite thing about Trustifi is how easy it is to use. As the user, the experience is almost seamless. There is a great outlook plugin that allows you to utilize all the features at the click of a button, without having to go to some other tool or website. Another great thing about Trustifi is that the people you send encrypted mail to do not have to register for an account to open your emails, unlike many competitors of Trustifi. Cons Nothing comes to mind when I think about things I don't like about Trustifi! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Diganntaa S. Founder & CEO Information Technology and Services ### "Secure Emailing Software with ease of use and peace of mind." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 2, 2021 Pros Ease of use, Secured with 256 bit encryption Cons Found it the most user friendly e mail security software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Arad E. CEO&Founder Real Estate ### "The best solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 Pros In the real estate industry it is common place to send and receive sensitive client information. It is so vital to have an email security platform that does not make sending this information cumbersome. Trustifi is the best solution I have used to make sending private data easy. Cons Sometimes the customer service team takes a while to reply Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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