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ECP facilitates growth for LTC pharmacies through direct connections to senior living and LTC providers. ECP eMAR also helps pharmacies better serve communities, reduces paper MAR costs, prevents costly med deliveries via real-time census updates, and expedites electronic refill requests. Trusted in 6,500+ LTC communities, ECP interfaces with 20+ major pharmacy management software systems, optimizing efficiency and reach.
Provider
ECP
Located In
United States
Foundation
2004
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Live Online, Webinars, Documentation
Support
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
Pharmacies, Assisted Living, Memory Care, Independent Living, Rehabilitation Centers, Day Care, and Group Homes.
Content Source: ECP eMAR
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ECP eMAR Reviews
"eMAR implementation from an LTC pharmacy specialist"
Pros: Charting is very straightforward in ECP. Printing MARs or face sheets for doctor visits, etc is incredibly easy. Overall eMAR setup is an efficient use of time to streamline communication between staff and prevent errors in med administration.
Cons: Initial integration can be time-consuming for larger communities, but ECP can walk you through the process. Other software options in my opinion would come with their own drawbacks - not give as safe an end result (ECP's med order check-in process where you "accept" and verify new orders the pharmacy enters versus, say, facility-oriented medication order entry; though that is also available in ECP) and would be less tailored to your needs.
"An all inclusive approach to charting in long term care"
Overall: As the administrator and as a trainer for the medication administration course I feel that this is a much safer way of charting. I like that only the medications that should be passed at a particular time show on the screen. Also, I like the feature to be able to prep and then pass...this tells me if my staff is taking the time to correctly apply the rights of medication administration. Also, I like that it cues for vitals and that you can apply questions to be answered before the person is allowed to pass the medications. It is also very helpful that it gives alerts when medications are heading toward the end of 1 hour passing window. The use of applying questions to both the administrations and follow-ups of PRN psychotropics create better administration parameters and justifications. The history section of the program assists when providing accurate feedback and information for physician when discussing PRN psychotropics and pain medications.
Pros: I am very happy that system was created by someone who actually understands what we need in a charting system for a long term care facility. It is user friendly, it follows our regs, it covers all of our charting needs and it evolves to meet the new needs that arise.
Cons: At first it was not user friendly with tablets and phones but this has all changed. Now it is as user friendly on the desktop as it is on my phone or tablet.
"One stop shop"
Pros: I enjoy having everything from access to investigations, cleaning charts, and resident medications all in one spot.
Cons: I feel there could be an easier way to store documents. It would be nice to have subtitles or additional folders within the folder to organize better.
"Barb Hammer's Revies"
Overall: Naturally going to electric MAR is cost effective and less paper usage. Also using an electronic form of the MAR is easier than filing all those paper MAR and keeping them for 10 years.
Pros: Implementation of this new software was seamless. I expected growing pains for the first 6 months. We are in month 3 now and this software meets ours day to day business needs. Customer Support is outstanding! They are always quick to respond and never leave you until the issue is resolved.
Cons: The drop down box for "No pass" needs to be customized to fit my business reasons for not passing meds. A supervisor or higher management should be able to add reasons in the drop down for no pass.
Vendor Response
"Easy to use "
Overall: I am not able to think of faults with the mar except one. When a drug is ordered daily prn staff have to override the system unless it is over 24 hours. Same thing if ordered number of doses not necessarily number of hours between a dose.
Pros: Our pharmacy is able to integrate with the our system. For pharmacy review they have access to our information and are able to obtain the information they need. It is so very easy to use. I get staff who are not familiar with computer systems and have little to no issues with the program.
Cons: I would like to be able to create my own reports when I need them; and I don't have that ability. I know ECP will help create what I want but that takes time.