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ECP eMAR

Reviews of ECP eMAR

4.6 (9)
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ECP eMAR Reviews

Showing all 9 reviews
Overall
4.6
Ease of Use
4.2
Customer Service
4.9

About ECP eMAR

ECP facilitates growth for LTC pharmacies through direct connections to senior living and LTC providers. ECP eMAR also helps pharmacies better serve communities, reduces paper MAR costs, prevents costly med deliveries via real-time census updates, and expedites electronic refill requests. Trusted in 6,500+ LTC communities, ECP interfaces with 20+ major pharmacy management software systems, optimizing efficiency and reach. Learn more about ECP eMAR

Showing Most Helpful

Showing 9 of 9 reviews

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Dan M.
Service Coordinator
Pharmaceuticals, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 2, 2021

"eMAR implementation from an LTC pharmacy specialist"

Pros: Charting is very straightforward in ECP. Printing MARs or face sheets for doctor visits, etc is incredibly easy. Overall eMAR setup is an efficient use of time to streamline communication between staff and prevent errors in med administration.

Cons: Initial integration can be time-consuming for larger communities, but ECP can walk you through the process. Other software options in my opinion would come with their own drawbacks - not give as safe an end result (ECP's med order check-in process where you "accept" and verify new orders the pharmacy enters versus, say, facility-oriented medication order entry; though that is also available in ECP) and would be less tailored to your needs.

Alternatives Considered: CareSuite and Skilled Nursing Core Platform
Reasons for Choosing ECP eMAR: ECP has an unbeatable combination between their pricing, the software product itself, and their service.
Nicole S.
Administrator
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 11, 2021

"An all inclusive approach to charting in long term care"

Overall: As the administrator and as a trainer for the medication administration course I feel that this is a much safer way of charting. I like that only the medications that should be passed at a particular time show on the screen. Also, I like the feature to be able to prep and then pass...this tells me if my staff is taking the time to correctly apply the rights of medication administration. Also, I like that it cues for vitals and that you can apply questions to be answered before the person is allowed to pass the medications. It is also very helpful that it gives alerts when medications are heading toward the end of 1 hour passing window. The use of applying questions to both the administrations and follow-ups of PRN psychotropics create better administration parameters and justifications. The history section of the program assists when providing accurate feedback and information for physician when discussing PRN psychotropics and pain medications.

Pros: I am very happy that system was created by someone who actually understands what we need in a charting system for a long term care facility. It is user friendly, it follows our regs, it covers all of our charting needs and it evolves to meet the new needs that arise.

Cons: At first it was not user friendly with tablets and phones but this has all changed. Now it is as user friendly on the desktop as it is on my phone or tablet.

Reasons for Choosing ECP eMAR: I liked that when I filled in my assessments, I could immediately building my ISP and care plan. It allows me to connect all scheduled and PRN care tasks directly to the ISP section that applies. And, when going back to analyze recorded information from staff charting I can easily access what I want to find and also determine if we are accomplishing the goals stated in the ISP. The format of the printed ISP is great for leading the family through the care plan meetings and it is easy to modify with any changes that we choose to make to best assist the Resident.
Amy H.
Quality Assurance Associate
Hospital & Health Care, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 2, 2021

"One stop shop"

Pros: I enjoy having everything from access to investigations, cleaning charts, and resident medications all in one spot.

Cons: I feel there could be an easier way to store documents. It would be nice to have subtitles or additional folders within the folder to organize better.

Barb H.
Program Supervisor
Mental Health Care, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2022

"Barb Hammer's Revies"

Overall: Naturally going to electric MAR is cost effective and less paper usage. Also using an electronic form of the MAR is easier than filing all those paper MAR and keeping them for 10 years.

Pros: Implementation of this new software was seamless. I expected growing pains for the first 6 months. We are in month 3 now and this software meets ours day to day business needs. Customer Support is outstanding! They are always quick to respond and never leave you until the issue is resolved.

Cons: The drop down box for "No pass" needs to be customized to fit my business reasons for not passing meds. A supervisor or higher management should be able to add reasons in the drop down for no pass.

Vendor Response

By ECP on November 7, 2022
Thank you for taking the time to leave a review. We're happy to hear that our software has been a painless transition to implement in just three short months! The easy-to-use interface and customization capabilities give you the exact tools you need. We're happy to tell you that all users permitted by system administrators can easily add custom fields such as "no pass" as needed. With your dedicated ECP onboarding team, plus resources including support, training videos, webinars, and our online knowledge base, we're confident that even those without a technical background can seamlessly navigate ECP. Thanks again!
Brenda M.
Facility manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 12, 2021

"Easy to use "

Overall: I am not able to think of faults with the mar except one. When a drug is ordered daily prn staff have to override the system unless it is over 24 hours. Same thing if ordered number of doses not necessarily number of hours between a dose.

Pros: Our pharmacy is able to integrate with the our system. For pharmacy review they have access to our information and are able to obtain the information they need. It is so very easy to use. I get staff who are not familiar with computer systems and have little to no issues with the program.

Cons: I would like to be able to create my own reports when I need them; and I don't have that ability. I know ECP will help create what I want but that takes time.

Reasons for Choosing ECP eMAR: Ease and promised support.
Jill B.
RN
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 1, 2021

"ECP"

Pros: Having a an EMAR that is easy for the staff to use. The pharmacy is also able to work with it.

Cons: I feel like you can get lost with all the different ways of doing something, especially working in the administration file and executive file. It might be nice to have one person that works with you from the company, who can assist with everything, I would feel more comfortable calling when there are issues and feel like that one person would be familiar with our set up.

Tom K.
Executive Director
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 4, 2021

"ECP is very useful and saves our staff time in many ways!"

Overall: I have been using ECP in some form or fashion for the past 10 years and am comfortable with how it works and it does overall what we need it to do.

Pros: eMAR; care tasks completion; filing reports and relative ease of use.

Cons: Cost is always in issue, but cost is acceptable at this time.

Vendor Response

By ECP on May 7, 2021
Thank you for leaving a review. We are happy to hear that ECP has helped save your staff time and that you are enjoying the eMAR features.
Richard M.
Director
Higher Education, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 7, 2021

"Great product for Long Term Care needs"

Overall: Great customer service makes up for any limitations in programming

Pros: Ease of interface with Pharmacy software.

Cons: Inability to limit which actions are sent to the facility (NDC changes should not be sent over)

Denise C.
Director of Nursing
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 11, 2021

"Easily one of the best EMARS"

Overall: I have Certified Medication Aides passing medications. They are able to learn the system with ease.

Pros: Very user friendly, has tutorials, Easy to monitor.

Cons: I would like the ability to note refusals from medication history