--- title: "ECP eMAR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ECP eMAR the right Assisted Living solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/218916/ECP-eMAR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-06" --- ECP eMAR 4.6 (9) [View alternatives](https://www.capterra.com/p/218916/ECP-eMAR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 6th, 2026 # Reviews of ECP eMAR Ease of use 4.2 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Service Coordinator Used the software for: 3-5 years ### "eMAR implementation from an LTC pharmacy specialist" June 4, 2021 5.0 Pros Charting is very straightforward in ECP. Printing MARs or face sheets for doctor visits, etc is incredibly easy. Overall eMAR setup is an efficient use of time to streamline communication between staff and prevent errors in med administration. Cons Initial integration can be time-consuming for larger communities, but ECP can walk you through the process. Other software options in my opinion would come with their own drawbacks - not give as safe an end result (ECP's med order check-in process where you "accept" and verify new orders the pharmacy enters versus, say, facility-oriented medication order entry; though that is also available in ECP) and would be less tailored to your needs. Review Source R Reviewer Administrator Used the software for: 3-5 years ### "An all inclusive approach to charting in long term care" May 12, 2021 5.0 As the administrator and as a trainer for the medication administration course I feel that this is a much safer way of charting. I like that only the medications that should be passed at a particular time show on the screen. Also, I like the feature to be able to prep and then pass...this tells me if my staff is taking the time to correctly apply the rights of medication administration. Also, I like that it cues for vitals and that you can apply questions to be answered before the person is allowed to pass the medications. It is also very helpful that it gives alerts when medications are heading toward the end of 1 hour passing window. The use of applying questions to both the administrations and follow-ups of PRN psychotropics create better administration parameters and justifications. The history section of the program assists when providing accurate feedback and information for physician when discussing PRN psychotropics and pain medications. Pros I am very happy that system was created by someone who actually understands what we need in a charting system for a long term care facility. It is user friendly, it follows our regs, it covers all of our charting needs and it evolves to meet the new needs that arise. Cons At first it was not user friendly with tablets and phones but this has all changed. Now it is as user friendly on the desktop as it is on my phone or tablet. Review Source R Reviewer Quality Assurance Associate Used the software for: 3-5 years ### "One stop shop" June 4, 2021 3.0 Pros I enjoy having everything from access to investigations, cleaning charts, and resident medications all in one spot. Cons I feel there could be an easier way to store documents. It would be nice to have subtitles or additional folders within the folder to organize better. Review Source BH Barb H. Program Supervisor Used the software for: Less than 1 year ### "Barb Hammer's Revies" June 30, 2022 5.0 Naturally going to electric MAR is cost effective and less paper usage. Also using an electronic form of the MAR is easier than filing all those paper MAR and keeping them for 10 years. Pros Implementation of this new software was seamless. I expected growing pains for the first 6 months. We are in month 3 now and this software meets ours day to day business needs. Customer Support is outstanding! They are always quick to respond and never leave you until the issue is resolved. Cons The drop down box for "No pass" needs to be customized to fit my business reasons for not passing meds. A supervisor or higher management should be able to add reasons in the drop down for no pass. Review Source R Reviewer Facility manager Used the software for: 3-5 years ### "Easy to use " May 13, 2021 4.0 I am not able to think of faults with the mar except one. When a drug is ordered daily prn staff have to override the system unless it is over 24 hours. Same thing if ordered number of doses not necessarily number of hours between a dose. Pros Our pharmacy is able to integrate with the our system. For pharmacy review they have access to our information and are able to obtain the information they need. It is so very easy to use. I get staff who are not familiar with computer systems and have little to no issues with the program. Cons I would like to be able to create my own reports when I need them; and I don't have that ability. I know ECP will help create what I want but that takes time. Review Source R Reviewer RN Used the software for: 3-5 years ### "ECP" June 3, 2021 4.0 Pros Having a an EMAR that is easy for the staff to use. The pharmacy is also able to work with it. Cons I feel like you can get lost with all the different ways of doing something, especially working in the administration file and executive file. It might be nice to have one person that works with you from the company, who can assist with everything, I would feel more comfortable calling when there are issues and feel like that one person would be familiar with our set up. Review Source Tom K. Executive Director Used the software for: 3-5 years ### "ECP is very useful and saves our staff time in many ways!" May 6, 2021 5.0 I have been using ECP in some form or fashion for the past 10 years and am comfortable with how it works and it does overall what we need it to do. Pros eMAR; care tasks completion; filing reports and relative ease of use. Cons Cost is always in issue, but cost is acceptable at this time. Review Source R Reviewer Director Used the software for: 1-3 years ### "Great product for Long Term Care needs" June 8, 2021 5.0 Great customer service makes up for any limitations in programming Pros Ease of interface with Pharmacy software. Cons Inability to limit which actions are sent to the facility (NDC changes should not be sent over) Review Source DC Denise C. Director of Nursing Used the software for: 3-5 years ### "Easily one of the best EMARS" May 12, 2021 5.0 I have Certified Medication Aides passing medications. They are able to learn the system with ease. Pros Very user friendly, has tutorials, Easy to monitor. Cons I would like the ability to note refusals from medication history Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.