# Ally Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ally Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/218920/Ally

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# 

 Ally Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ally

## What is Ally?

Ally is an all-in-one software platform built specifically for home care registries. It combines scheduling, caregiver payment processing, long-term care insurance claims support, and related administrative tools in a single system. Ally processes payments directly to caregivers and issues 1099s under Ally’s business entity, helping registries simplify payment workflows while maintaining clear records. Ally also offers native iOS and Android mobile apps with clock-in and clock-out functionality, giving caregivers quick, convenient access to schedules and visit activity.

## What is Ally used for?

[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ally?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://allyms.com&name=Ally)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ally

2.0 (3)

VS.

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting Price

$1

Usage Based

Starting Price

$200

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (3)

Ease Of Use

4.5 (146)

Value For Money

2.0 (3)

Value For Money

4.5 (143)

Customer Service

1.3 (3)

Customer Service

4.6 (144)

## Ally alternatives

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

1.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Compliance Management

1.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Mobile Access

1.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Client Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Ally 44 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage caregiver's training, scheduling, supervision, performance evaluation, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Specifically for long term care providers

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Process that confirms a caregiver's visit and services provided

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

1.7 (3)

1.7

Based on 3 reviews

## Pricing

Value for money

2.0 (3)

Basic

$1.00

Usage Based,

Value for money

2.0 (3)

2.0

Based on 3 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.3 (3)

1.3

Based on 3 reviews

## User reviews

Overall rating

2.0

Based on 3 reviews

Filter by rating

5(0)

4(0)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

IF

Imisuy F.

Client Services

Health, Wellness and Fitness

### "It has pros and cons"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

October 18, 2024

Pros

accessible from any device, easy to navigate through the app.

Cons

no Spanish option for telephony EVV, inaccuracy of location, delay in answering inquires.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZC

Zyra C.

Owner

Staffing and Recruiting

### "Terrible Communication"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

July 23, 2024

Our overall experience has been mixed. Initially, the company was very hands-on and supportive during the transition. Unfortunately, this level of assistance significantly diminished over the months we worked with them.

Pros

This software comes with a range of features and is user-friendly. Its contemporary design gives pages a polished and streamlined appearance.

Cons

This company struggles with poor communication and inconsistency. They frequently make "adjustments" and "improvements" that disrupt our operations and undermine the efficiency of our processes. Despite sending multiple emails and making numerous phone calls, responses are often delayed by several days. These issues have negatively impacted our relationships with both clients and staff, ultimately leading us to discontinue our partnership with them due to their questionable business practices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Katie S.

Administrator

Hospital & Health Care

### "Do not waste your time! This software is terrible. "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 5, 2024

My overall experience has been terrible since day 1. The app that the caregiver's clock in and out with never works and payroll has been a nightmare. I hate that they don't care about caregivers not getting paid. It is not small amounts that are not being paid, it's hundreds of dollars.

Pros

Easy to use and very simple if you are not looking for a lot of bells and whistles.

Cons

HORRIBLE customer service. Your average wait time on hold is 10 minutes. Ally has messed up payroll 3 weeks in a row. NOBODY at the company cares.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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