--- title: "Ally Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ally Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/218920/Ally/" page_type: "product" language: "en" --- # Ally Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ally ## What is Ally? Ally is an all-in-one software platform built specifically for home care registries. It combines scheduling, caregiver payment processing, long-term care insurance claims support, and related administrative tools in a single system. Ally processes payments directly to caregivers and issues 1099s under Ally’s business entity, helping registries simplify payment workflows while maintaining clear records. Ally also offers native iOS and Android mobile apps with clock-in and clock-out functionality, giving caregivers quick, convenient access to schedules and visit activity. ## What is Ally used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ally?[Manage this product listing](https://www.g2.com/products/ally-2026-04-02/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ally 2.0 (3) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $1 Usage Based Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (3) Ease Of Use 4.7 (93) Value For Money 2.0 (3) Value For Money 4.6 (89) Customer Service 1.3 (3) Customer Service 4.6 (91) ## Ally alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Ally Overview ### What company size and specific industries is Ally built for? Ally is designed for non-medical home care registries of any size that operate under an independent contractor 1099 model. It fits agencies in the home care and senior care sector that need software tailored to contractor-based service delivery rather than employee-based staffing. Features and Usability ### What are the key features of Ally? Ally offers scheduling and appointment management, calendar management, and caregiver scheduling for coordinated visits. It also includes client and patient records management, care plan management, charting, document management, and electronic signatures. Additional features cover billing and invoicing, claims management, time tracking by client, visit verification, HIPAA compliance, and reporting. Integrations ### Which third-party tools and platforms does Ally integrate with? Ally connects natively to Stripe. Getting Started and Support ### What training and onboarding options does Ally offer? Ally provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Ally offer? Ally provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to find answers or contact support directly. No reviewer feedback about support quality is available, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 708 Home Health Care reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Ally supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate visits, protect patient information, and manage individualized care plans more effectively, allowing teams to deliver consistent care and stay compliant with daily operational requirements. Scheduling 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Compliance Management 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Billing & Invoicing 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Ally 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - For Long Term Care: Specifically for long term care providers - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 1.7 (3) 1.7 Based on 3 reviews ## Pricing Value for money 2.0 (3) Basic $1.00 Usage Based, Value for money 2.0 (3) 2.0 Based on 3 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.3 (3) 1.3 Based on 3 reviews ## User reviews Overall rating 2.0 Based on 3 reviews Filter by rating 5(0) 4(0) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent IF Imisuy F. Client Services Health, Wellness and Fitness ### "It has pros and cons" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 18, 2024 Pros accessible from any device, easy to navigate through the app. Cons no Spanish option for telephony EVV, inaccuracy of location, delay in answering inquires. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZC Zyra C. Owner Staffing and Recruiting ### "Terrible Communication" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 23, 2024 Our overall experience has been mixed. Initially, the company was very hands-on and supportive during the transition. Unfortunately, this level of assistance significantly diminished over the months we worked with them. Pros This software comes with a range of features and is user-friendly. Its contemporary design gives pages a polished and streamlined appearance. Cons This company struggles with poor communication and inconsistency. They frequently make "adjustments" and "improvements" that disrupt our operations and undermine the efficiency of our processes. Despite sending multiple emails and making numerous phone calls, responses are often delayed by several days. These issues have negatively impacted our relationships with both clients and staff, ultimately leading us to discontinue our partnership with them due to their questionable business practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Katie S. Administrator Hospital & Health Care ### "Do not waste your time! This software is terrible. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 5, 2024 My overall experience has been terrible since day 1. The app that the caregiver's clock in and out with never works and payroll has been a nightmare. I hate that they don't care about caregivers not getting paid. It is not small amounts that are not being paid, it's hundreds of dollars. Pros Easy to use and very simple if you are not looking for a lot of bells and whistles. Cons HORRIBLE customer service. Your average wait time on hold is 10 minutes. Ally has messed up payroll 3 weeks in a row. NOBODY at the company cares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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