# Page 3 | Tookan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Tookan the right Fleet Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218952/Tookan/reviews --- Tookan 4.1 (76) [View alternatives](https://www.capterra.com/p/218952/Tookan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Tookan ## Showing most helpful reviews Showing 51-75 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Abdulrahman A. CEO Consumer Goods Used the software for: 2+ years ### "Great application" January 23, 2020 5.0 Pros Ease of use and quick integration pliz good customer support Cons Nothing much. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us NR Nikhil R. Head of TSA Ops Health, Wellness and Fitness Used the software for: 6-12 months ### "Twin Review" July 6, 2021 4.0 Pros Easy to use and efficient for the repeated task Cons Customization is something not allowed in customer section Review Source Response from JungleWorks August 3, 2021 Thank you so much for sharing your valuable feedback with us. JM Jose M. MRT Sporting Goods Used the software for: 2+ years ### "Very satisfied" February 6, 2020 5.0 Their technical support is very responsive and helpful. Pros Tookan Software enables companies of any size to compete by providing value-added delivery tracking to our customers. The software works well and is easy to implement. Cons At the time of this review I don't see any cons. The software works as advertised. Reason for choosing Tookan Product works well and is reasonably priced. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us VR Verified Reviewer Web Designer Oil & Energy Used the software for: Less than 6 months ### "Flawless , team is cooperative." July 14, 2018 5.0 Pros support team their 24\*7 live chat is awesome .These people have the expertise as they have worked with some valuable brands worldwide Cons They sometime take too much time in rolling out the features requested . Although they do work on requested features but with a slow speed. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us. CE Chris E. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "I've received nothing but lies from Tookan App customer service as well as management" October 14, 2016 1.0 I was also interested in the resell option. I spoke with Gokul on the phone about it. He told me he would send me the stuff to list on my site. I purchased a domain name. TookanGps.com Never received anything to put on it. I also spoke with someone about the Messenger bot on the phone. They said they'd call me back the next day and never did. SO, I have had not 1 single good experience with Tookan. It seems to be full of lies and all these great products they are not able to deliver. Needless to say, I have been trying to use this software for over 90 days now with zero luck other than manually putting in each task. I will be going to Bringg or Onfleet. Anythign with actual customer service. Pros It's a great product just bad customer service Cons the customer service is non existent. They promise promise promise but i'm yet to see delivery Review Source Response from JungleWorks May 26, 2020 Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@jungleworks.com JB Jared B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Tookan is Ideal" February 13, 2020 5.0 Pros Tookan’s entire platform is easy to use, efficient and they continue to innovate. Cons Troubleshooting can be tedious at times however there is always a learning curve with technology. Review Source AA Adi A. Ops Intel Used the software for: 6-12 months ### "Reliable applications. Good value for money" March 16, 2018 4.0 Pros The applications was easy to use. Although it could went on idle and csv uploading conflicts, it is great if you're looking for the most basic tracking platform out there Cons The server always have connection issue regionally that may provide last minute headache particularly when one try to get a bulk task uploading (csv) Review Source Response from JungleWorks July 6, 2021 Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@jungleworks.com GT Gary T. Owner Internet Used the software for: 1-2 years ### "Tookan Experience " February 10, 2020 5.0 Pros Overall positive experience and functioning platform. Cons Would like to be able to send out multiple hauls at once. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us NP Naveed P. Owner Consumer Services Used the software for: 1-2 years ### "Excellent customer service!" January 18, 2020 4.0 Pros Tookan is a great platform for new start-ups who want a turn-key solution to get up and running quickly. The system works very well and all of the management is taken care of behind the scenes. Plus, the customer service is outstanding! Always ready to help resolve issues or answer questions. Cons Since it is a SaaS (software as a service) business model, you can’t always get custom features implemented in the product. But that’s what allows for the price to be low for all users. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us RS Roja S. Solution manager Education Management Used the software for: Less than 6 months ### "Cost effective software " December 23, 2023 5.0 Pros Their dashboard was awesome.veey use friendly software. Integrating with another software is very simple.Free add-ons most important thing.customer support also good.veey cost effective software compared to other. Cons I don't have any issues with tookan.and also they giving a lot features. Review Source MC Michael C. Managing Director Logistics and Supply Chain Used the software for: 6-12 months ### "Collect and deliver " January 27, 2020 4.0 the ability to change the business case to our needs Pros Functions within the app, the ability to interact real time Cons can be difficult for the designers to understand customisation within a specific region Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us JT Jesus T. Owner Automotive Used the software for: 6-12 months ### "\[SENSITIVE CONTENT HIDDEN\] is the best" February 26, 2020 5.0 I love this software is helping my business grow Pros Easy to use helps me keep everything on track Cons Tracking freeze sometimes and is hard to track the drivers they need to keep refreshing Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us TE Tayeb E. Coe Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Customer support" June 29, 2022 1.0 I paied my subsription first time in order to get a one month of availability i just get one day for a monthly paiement I sent a clame they spend 3 day form tonupdate the issues. After that i paied a early stage and book form they blocked the booking form befor the end of month and i can't do any think with my account. I dissussed with support and i have 4 days i can't work with my account and doing any think any feedback every time they said our teams working on there no progressreally is a very bad supprt Pros Good marketing before payment And lot of promises for problem related just to the payment Cons No technical support No answers for blocing problem Lot of functional problem Many days to fixe a simple issues Not recomended Reason for choosing Tookan By erreur i trust on there promises and marketing service Review Source Response from JungleWorks July 21, 2022 Hi, Our apologies for the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Andy B. Founder Internet Used the software for: Less than 6 months ### "Great software for logisitics and delivery" February 9, 2020 5.0 Pros Easy to setup, lots of functionality, good support. Cons Can be a little slow to update and a touch glitchy at times. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us PN Patrick N. Dispatch Manager Restaurants Used the software for: Less than 6 months ### "Great support and functionality" February 14, 2020 5.0 We moved from texting images of delivery invoices to a fleet of drivers, and trying to remember where each driver started their day, to a more civilized approach of using visual pinpointing. It has saved us time and resources. Pros For delivery management software that simply works, and is easy to implement, this is a good one. I've tried a handful of other solutions, Tookan and their developers stand out. I've had excellent interaction with support on any question. Good work JungleWorks! Cons Some features don't apply to our model. Not a bad thing. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us AC Alejandro C. Chair Man Logistics and Supply Chain Used the software for: Less than 6 months ### "Very Happy" September 7, 2020 5.0 We\`ve optimize our business and make our customers happier. Pros It\`s simple to use and to sync with our transactional systems. Cons The price, it\`s a little expensive. Perhaps I prefer a pricing model based on vehicle quantity. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us SN Siddharth N. Used the software for: ### "Simple & Efficient" December 28, 2016 5.0 When we started Homely, we used to outsource our deliveries. Needless to say, we faced lots of issues. In June, we decided to hire our own delivery boys. However how to communicate to them about orders and have real-time status updates. On a simple search on Google for delivery platforms, we found Tookan. It was very straightforward to integrate it with our systems thanks to their simple API. We spent then a couple of more days testing its capabilities and identifying what more we could do with it other than deliveries. We soon managed to integrate the fuel reimbursement calculation of our delivery boys with the analytics Tookan provides. Overall it's been a great experience. The support is very responsive and positively takes our feedback and possible improvements that can be done. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback. TB Thomas B. President Package/Freight Delivery Used the software for: I used a free trial ### "Support is Very Helpful and Knowledgable" January 24, 2020 4.0 Staff very helpful and quick to respond with questions. Pros Simple to use and navigate. Lots of Features. Cons At this point not sure yet, too early in the process. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us NS Naresh S. BDO Food & Beverages Used the software for: Less than 6 months ### "Love the system. We run an Indian restaurant and use it to manage our delivery system. " June 19, 2017 5.0 Pros It's a time and resource saver. Gives us more insight on how our drivers are performing. Nothing is too much for the customer support to have it implemented for you Love their personalized service. Definitely, have a very approachable customer support team. And a very good product. Review Source Response from JungleWorks July 21, 2017 Thank you for your review Naresh, we appreciate you taking out your time for the same. MM Mostafa M. Logistcs Coordinator Used the software for: Less than 6 months ### "Easy of use and excellent app" May 19, 2017 4.0 Pros Various Features and i can use it even on pc or ios devices or even android ...and its more useful for my agents Cons Easy of use various apps on IOS or Android, offline feature and also the schedule feature and i hope to see more updates Review Source Response from JungleWorks July 21, 2017 Thank you for your review. SS Surinder S. Director Food & Beverages Used the software for: Less than 6 months ### "Great Product" January 31, 2017 5.0 It's a fantastic product for on demand deliveries. Comes with a bag full of features. We used this app for our delivery service in London. The customer service has dramatically improved by having a dedicated account manager. Overall great value for money. Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us. KH Karim H. Used the software for: ### "Good business cooperation is a win-win-situation" March 11, 2017 5.0 I am writing to thank you for the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole. We have, and will continue to recommend your service to other companies and contacts. Our team could not be more satisfied with your service, and we look forward to continuing this relationship Review Source Response from JungleWorks July 6, 2021 Thank you so much for sharing your valuable feedback with us AJ Ahmed J. Used the software for: ### " Features Review" December 10, 2016 4.0 Interesting product, but prices are high for startups, especially white labels. other features are working well, needs some enhancements in auto fill by customer phone numbers it has to be a drop down menu to choose from like the name. Review Source Response from JungleWorks July 6, 2021 Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@jungleworks.com KJ Khawaja J. Used the software for: ### "Great product & superb service !" April 3, 2017 5.0 The team has been extremely responsive & always ready to help. The product is reliable and has all the required features for point to point deliveries or batch deliveries. Great experience so far ! Pros Reliable. Cons Very small text size - should be less sophisticated as it is for drivers. Review Source Response from JungleWorks April 4, 2017 Thanks Khawaja for your kind words. AS Ahmed S. Used the software for: ### "A Matchmaker " March 9, 2017 5.0 Fosters the flow of value by making connections between producers and consumers, and leverages that data to facilitate connections between them. Review Source Response from JungleWorks March 20, 2017 Thanks for your feedback Ahmed Similar Products Featured ## Related categories [Delivery Management](https://www.capterra.com/delivery-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.