# Tookan Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tookan Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more.

Source: https://www.capterra.com/p/218952/Tookan

---

# 

 Tookan Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tookan

## What is Tookan?

Streamline all your delivery operations with Tookan Delivery Management System. With Tookan, customers can manage deliveries from one platform to enhance efficiency and deliver an exceptional customer experience at scale. Tookan empowers enterprises with optimized routes, automation, real-time tracking, and efficient movement of goods for both B2C and B2B segments. Create and assign delivery tasks with just a few clicks with the Tookan app and monitor activities and agents on the go.

## What is Tookan used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Overall rating

Based on 76 user reviews

Reviews sentiment

Positive

80%

Neutral

5%

Negative

14%

Starting price

$129

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Tookan alternatives

Highest Rated

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/218952/Tookan/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Routing

3.3 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Delivery Tracking

4.2 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Dispatch Management

3.6 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Order Management

4.3 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

GPS

3.9 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Work Order Management

4.0 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Tookan 92 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Allows users to record and manage cash payments upon delivery of goods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Dispatch food deliveries

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Specific for use in spas and salons

Monitor and track fuel consumption and costs

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Track driver locations on a map in real time

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Tracks and processes online orders

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Send messages via SMS

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Organize and track the physical movement of goods from one location to another

Creating, assign, and track jobs and/or tasks for work orders

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

3.9 (76)

3.9

Based on 76 reviews

## Pricing

Value for money

4.1 (75)

Free Trial

Basic

$129.00

Per Feature,Per Month

Value for money

4.1 (75)

4.1

Based on 75 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Square Online](https://www.capterra.com/p/275800/Square-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (74)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (74)

4.0

Based on 74 reviews

## User reviews

Overall rating

4.1

Based on 76 reviews

Filter by rating

5(46)

4(15)

3(4)

2(1)

1(10)

Mentioned topic

Sorted by most recent

SB

Sam B.

CEO

Consumer Services

### "Promised features missing, no refund"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 17, 2025

I paid for a 3-month plan because Tookan staff repeatedly confirmed in writing that their system already supports real-time delivery-price calculation in WooCommerce. This feature is critical for my B2B courier startup. One month later, with nothing working, they told me the feature is “not possible”. They offered no solution and rejected a refund. I am now forced to dispute the charge through my bank. Very disappointing.

Pros

The sales rep responded quickly before payment and the dashboard screenshots looked promising; conceptually the platform could have solved last-mile logistics for multiple stores.

Cons

After payment they admitted the key feature they had guaranteed—automatic delivery-fee calculation & display in WooCommerce checkout—doesn’t exist. No working integration was delivered in a month, refund refused. Misleading promises, wasted time and money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dimitris M.

Admin

Food & Beverages

### "Tookan is a scam disguised as software — avoid at all costs"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 11, 2025

One of the worst business experiences I’ve ever had. I was lured in with promises and demos, only to be left hanging with a broken product, zero assistance, and no refund. It felt like a trap from the beginning. They exploited my trust, wasted my time, and cost me money. I regret ever signing up.

Pros

Absolutely nothing. The platform is misleading, the support is nonexistent, and the experience is a complete nightmare from start to finish

Cons

They took my money and delivered nothing. Their support vanished after payment, and their system is a buggy mess that doesn’t even function properly. This is not just poor service — it’s a textbook case of exploitation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brian L.

Owner

Food & Beverages

### "Tookan User"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

May 23, 2024

Pros

The app is great and easy to use and modern

Cons

uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders

Switched from

[ElasticRoute](https://www.capterra.com/p/185759/ElasticRoute/)

[Detrack](https://www.capterra.com/p/188592/Detrack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Karthik K.

Automation Developer

Information Technology and Services

### "Cost Effective Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 8, 2024

Pros

Relaible platform for delivering our products.Order tracking is ver easy.It saves time & effort.

Cons

Need to improve customer support services. They aren't a flexible customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Hi Karthik, we are glad that you like the product and we will work on your feedback.

RS

Roja S.

Solution manager

Education Management

### "Cost effective software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 23, 2023

Pros

Their dashboard was awesome.veey use friendly software. Integrating with another software is very simple.Free add-ons most important thing.customer support also good.veey cost effective software compared to other.

Cons

I don't have any issues with tookan.and also they giving a lot features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Salvatore B.

Chef

Restaurants

### "Fondamentale per il lavoro in ristorante"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 11, 2023

Pros

Mi trovo davvero bene con questo software, mi aiuta ogni giorno con il mio lavoro in cucina

Cons

Devo dire che non trovo grossi difetti, uso solo le funzioni base

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FA

Fredrick A.

Director

Logistics and Supply Chain

### "Do not try Tookan is a scam"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 23, 2023

They Bills a lot and no delivery. They keep asking for money each time you contact them and they do NOT deliver anything they promised. They do not respond on queries for weeks. its a stress to deal with this company. Engage them at your own risk

Pros

I like nothing about this company, NOTHING

Cons

NOTHING AT ALL. They deserve no single star and they are useless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

abc tittle

Accounting

### "Avoid at all cost!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 18, 2023

Cons

They will illegaly accuaire your CC information to charge you for services they never provided. AVOID AT ALL COST. Look for the lawsuits that are currently going against them! Look in facebook for "JungleWorks bad expirience blog"

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

James L.

Manager/owner

Food & Beverages

### "What's gone wrong? "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

March 10, 2023

No issues for over 3 years now tookan manager is not working on 4 different Samsung devices.

Pros

Used to worrk well and was easy to use.

Cons

Not working as it should and no contact from tookan support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Miguel R.

Business Development Mngr

Information Technology and Services

### "ood app for the price you pay"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2022

Pros

Ease of use, as well as the management of resources in the app is really very simple and friendly, in fact I think my 7-year-old boy could do it

Cons

Although the functions seem very basic, I would recommend it if your company is small and of limited operation

Alternatives considered

[SimpliRoute](https://www.capterra.com/p/148072/SimpliRoute/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2022

Thank you for sharing your experience with Tookan. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

[View all Reviews](https://www.capterra.com/p/218952/Tookan/reviews/)

Popular comparisons

[Elite EXTRA vs Tookan](https://www.capterra.com/compare/131389-218952/Elite-EXTRA-vs-Tookan)

[Onfleet vs Tookan](https://www.capterra.com/compare/142633-218952/Onfleet-vs-Tookan) 

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