---
title: "Rootnet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rootnet Software - reviews, pricing plans, popular comparisons to other Business Management products and more."
source_url: "https://www.capterra.com/p/218983/Rootnet/"
page_type: "product"
language: "en"
---

# 

 Rootnet Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Rootnet

## What is Rootnet?

At Rootnet, we know how to boost business performance by automating how companies carry out their daily tasks. With a 360 enterprise vision and powered by the latest sales, marketing, and customer automation technologies, we drive effective digital transformations and data integration so that you can elevate your processes and focus on your core business. Some of our innovative modules include: CRM, Workflows, Service Desk and Intranet.

## What is Rootnet used for?

[Integration](https://www.capterra.com/integration-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[Online CRM](https://www.capterra.com/online-crm-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rootnet

0.0

VS.

[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$36

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (973)

Value For Money

0.0 (0)

Value For Money

4.6 (796)

Customer Service

0.0 (0)

Customer Service

4.7 (768)

## Rootnet alternatives

[4.5 (522)](https://www.capterra.com/p/107225/SysAid/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

AI summary

Based on 14,838 Business Management reviews

According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

Rootnet includes other CRM capabilities that reviewers also consider important, such as **Search/Filter** (**45%**) and **Contact Management** (**44%**). Together, these features help teams quickly find relevant records, keep contact details organized, and work more efficiently when managing day-to-day customer interactions.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Rootnet 73 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- CMDB: Configuration Management Database
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Aggregation and Publishing: Assemble data from multiple sources
- Data Integration: Combining data from different sources and providing a unified view
- Data Management: Ability to handle large datasets
- Data Warehouse: Data vault where data is aggregated for later distribution to applications.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- ETL: Process of extracting, transforming, and loading data
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Incident Management: Manage and track all disruptions and incidents
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Macros/Templated Responses: Templated responses for responding quickly to recurring support requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multiple Data Sources: Allows users to manage data from a number of sources
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Quotes/Estimates: Generate quotes or estimates for customers
- Referral Tracking: Log and store the source of contacts/leads
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Training Management: Track employee/learner's progression through training programs
- Web Services: Allows the integration of data between different web services
- Web-based Deployment: SaaS, web-based, online deployment
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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