# Rewards Network Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rewards Network Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/218998/Rewards-Network

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# 

 Rewards Network Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Rewards Network

## What is Rewards Network?

Marketing solution for restaurants that drives new customers and loyal customers who dine at full price. They pre-purchase credit card receivables from restaurants, giving them quick access to capital. Then, the restaurant remits payment only when Rewards Network members dine in or order online - a true pay-for-performance model. Over 20 million members of the most prestigious loyalty programs in the country earn currency by dining in or ordering at participating restaurants.

## What is Rewards Network used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$1

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rewards Network?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rewardsnetwork.com&name=Rewards Network)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rewards Network

4.8 (32)

VS.

[4.8 (487)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$1

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (32)

Ease Of Use

4.9 (487)

Value For Money

4.7 (31)

Value For Money

4.8 (432)

Customer Service

4.9 (31)

Customer Service

4.7 (422)

## Rewards Network alternatives

[4.6 (102)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (3,645)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/218998/Rewards-Network/alternatives/)

## FAQs about Rewards Network

Overview

### Which roles and teams benefit most from Rewards Network?

Rewards Network is most used by restaurant owners, owner-operators, presidents, and other executives who need to drive repeat dining, attract new customers, and strengthen loyalty. Finance and purchasing leaders use it to track revenue impact and program value, while marketing teams support promotions, guest engagement, and local visibility.

Answer based on 32 reviews

Overview

### What company size and specific industries is Rewards Network built for?

Rewards Network is designed for local restaurants, especially independent and small to mid-sized dining businesses that want to attract affluent loyalty-program members who pay full price for their purchases. It is built for restaurant operators seeking customers from major loyalty brands rather than a broad range of industries.

Features and Usability

### What are the key features of Rewards Network?

Rewards Network offers loyalty program and rewards management tools, plus loyalty cards, membership management, referral tracking, and customer activity tracking. It also includes activity tracking for monitoring participation and an API for connecting with other business systems, with support for small businesses.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Loyalty Program

4.9 (26)

42.31% of 26 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Rewards Management

4.9 (26)

46.15% of 26 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Membership Management

4.9 (20)

35.00% of 20 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Referral Tracking

4.8 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Loyalty Cards

4.9 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

API

Application programming interface that allows for integration with other systems/databases

Rewards Network 7 features

Application programming interface that allows for integration with other systems/databases

A report showing what actions customers perform

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Database of members to track personal information of individuals and families

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Features

4.7 (32)

4.7

Based on 32 reviews

## Pricing

Value for money

4.7 (31)

Basic

$1.00

Per Feature,Per Month

Value for money

4.7 (31)

4.7

Based on 31 reviews

## Support, customer service and training options

Customer Service

4.9 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (31)

4.9

Based on 31 reviews

## User reviews

Overall rating

4.8

Based on 32 reviews

Filter by rating

5(30)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SY

Sundeep Y.

Jr. QA

Restaurants

### "Ripoff"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 13, 2022

Very Bad.

Pros

Nothing I can think of. It is just a ripoff. You will regret if you go with it.

Cons

Everything you can imagine. The top one is there is no transparency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Marco T.

owner

Restaurants

### "Rewards Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2021

I've been with them for a few years. They have great customer service and the reps are professional and always take care of me.

Pros

I have found it is a better quality customer that comes in than other marketing programs with discount diners and better reviews.

Cons

The cost is not a set price. It varies week to week based on how much their members spend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Soma K.

owner

Restaurants

### "Good Loyalty Program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2021

Pros

This product brings a good quality client into my restaurant instead of coupon buyers. They have a good back end system that lets me track who comes in and from where. And they seem to have good customer services.

Cons

the fees are based on tax and tip instead of just the cost of the food and drinks.

Reasons for choosing Rewards Network

I liked that there is someone on the ground that actually answers when I call and can come in and train my managers on the product VS just a phone number or chat line

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

AMI P.

Owner

Restaurants

### "Super Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 13, 2021

Overall, Rewards Network has been a great vendor to work with. I really appreciate their support and customer service. Everyone is very attentive and willing to help in any way they can.

Pros

This program is really easy to use. Logging in and responding to customer comments is fast and easy. The reporting information is also very detailed and provides a lot of good information.

Cons

I would recommend updating the Zuppler website-it feels quite out of date. Updating the menu can be quite hard to learn. Confirming Zuppler orders via email is also an area that could use improvement. The site it redirects us to needs us to login again and the dashboard to review orders is hard to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Munir T.

Owner

Restaurants

### "Great customer service and teamwork"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Pros

Easy to use and customer service is great

Cons

Should focus more on marketing and greater focus on social media

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dennis S.

Owner Operator

Food & Beverages

### "Software Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2021

Pros

Integration was easy. No issues at all.

Cons

Nothing so far. Everything seems easy and user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Maureen D.

VP Purchasing

Restaurants

### "Trial Period Great so Far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 24, 2021

We are testing in a few locations for a trial period. It is great to see that guests are visiting us for the 1st time via their rewards!

Pros

Guest Feedback Emails are a great tool for our team!

Cons

So far there is nothing. We are in a trail period.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

sanjiv d.

President

Food & Beverages

### "Great CRM tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2021

Exceelent

Pros

Easy to use and effective. It has great tools that can help you generate more business

Cons

it can get complicated if you need to provide more details to the staff because some of the details should be kept private

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Joby B.

Owner

Restaurants

### "Great marketing product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2021

Excellent bang for our buck. I have recommended to many other businesses

Pros

This product drives business with larger spending guests

Cons

Sometimes the reports are a bit tricky to navigate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jeff L.

Owner

Restaurants

### "Rewards Network Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2021

Excellent. Customer Loyalty. New Business. Helps us focus on if and where we need to make improvements.

Pros

Ease of access to data. We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.

Cons

I have no complaints.We love the rating system that customers use and help it to focus on potential problem areas to improve our guest experience.

Reasons for choosing Rewards Network

We didn’t look at any alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/218998/Rewards-Network/reviews/)

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Popular comparisons

[Guusto vs Rewards Network](https://www.capterra.com/compare/186209-218998/Guusto-vs-Rewards-Network)