---
title: "Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/218999/Mobile-Field-Service-Management-for-Business-Central/"
page_type: "product"
language: "en"
---

# 

 Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central

## What is Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central?

Equip your Field Service Technicians with the tools they need to be productive with Mobile Field Service Management offered by iCepts Technology Group, Inc. for Microsoft Dynamics 365 Business Central. Empower your remote service personnel with powerful mobile functionality such as real-time information on your mobile device, optimized to provide data such as service order details, tracking parts, and scheduling details.

## What is Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$599

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central?[Manage this product listing](https://www.g2.com/products/mobile-field-service-management-for-business-central/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central

0.0

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$599

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (498)

Value For Money

0.0 (0)

Value For Money

4.5 (491)

Customer Service

0.0 (0)

Customer Service

4.7 (494)

## Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central alternatives

Highest Rated

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central

Overview

### What company size and specific industries is Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central built for?

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central targets organizations in the contiguous United States, but the vendor description does not specify a particular company size or industry. It appears suited for businesses already using Microsoft Dynamics 365 Business Central and managing field service operations.

Features and Usability

### What are the key features of Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central?

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central offers work order management, dispatch management, and scheduling for field service operations. It also includes inventory management, inventory tracking, and inventory control, plus billing and invoicing, quotes and estimates, service history, electronic signature, and mobile access.

Getting Started and Support

### What training and onboarding options does Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central offer?

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central provides live online training and documentation. Live online sessions support guided setup and instruction, while documentation offers written reference material for reviewing features, steps, and configuration details as needed.

Getting Started and Support

### What customer support options does Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central offer?

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support quality cannot be characterized from reviewer feedback here, but these channels give users several ways to seek help, self-serve answers, or contact support directly.

## Features

AI summary

Based on 4,034 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central includes **Mobile Access**, but it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides other important capabilities that reviewers also value, including **Customer Database** (**66%**) and **Scheduling** (**61%**). These features help teams keep customer records organized and coordinate service appointments more efficiently, helping businesses improve field visibility and support faster day-to-day service work.

Accounting Integration

Integrate with a third-party accounting system

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contract/License Management

Track, store, and access client contracts or licenses

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Mobile Field Service and Service Management for Microsoft Dynamics 365 Business Central 26 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Forms: Customize contracts and forms to collect specific information
- Dispatch: Notifies field service workers of their upcoming assignments.
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Electronic Signature: Digitally sign online documents
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- File Storage: Store and access documents, forms, and photos in one centralized place
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Job Management: Manage and track all job information and associated tasks
- Mobile Access: Access software remotely via mobile devices
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Updates: Receive system updates as soon as any changes are made
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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