# Transvirtual Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Transvirtual the right Transportation Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219013/TransVirtual/reviews

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Transvirtual

4.8 (68)

[View alternatives](https://www.capterra.com/p/219013/TransVirtual/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Transvirtual

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

GD

Glenn D

Business Development ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“The ability for internal staff to make changes and updates to the platform as well as the functionality is a huge advantage as you can enact changes promptly without needing to always engage with the support team (although they are always available to assist)“

October 31, 2024

DO

Dan O

Sales ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“The mobile app, though functional, lacks some of the polish and capabilities of the desktop version, which can be limiting for drivers or staff on the go.“

October 27, 2025

SM

Slav M

QLD Ops ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months.

“Good, things that system does - it does it well and provides great level of visibility over all aspects of a transport management“

October 29, 2025

JT

John T

Customer Service OfficerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“I find that trans virtual is a bit slow at times, particularly when searching quotes, and this can be very frustrating with looking up quotes having a client on the phone.“

October 21, 2025

JB

Jemma B

Supply Chain OfficerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years.

“Great experience for tracking drivers and cargo, love the real time updates as i can provide customers with etas.“

October 30, 2024

ZT

Zach T

General ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years.

“Lots of toggles in the website - some don't actually do anything i.e., "Ignore Cubic Weight" toggle in invoicing.“

October 20, 2025

DT

Dale T

Operations SupervisorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years.

“Our jobs have been made easier and we have so much visibility within the reporting section to see how our drivers are performing.“

October 25, 2025

GP

Gerard P

General ManagerLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years.

“how different people use TV differently and not consistent through different carriers, same system but different carriers use it less efficiently causing in-effectiveness from my end“

October 30, 2024

## Showing most helpful reviews

Showing 1-25 of 68 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PA

Paul A.  
Operations Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "10/10 program"

October 26, 2025

5.0

The program is well laid out, not clunky or slow, works very well for our operations. Very well organised.

Pros

Delivery Management & Driver Management, Customers orders being tracked for incoming and dispatching.

Cons

Can't say I have any, all aspects of the Program work very well for operational objectives. every option is covered that we need to use.

Review Source

DO

Dan O.  
Sales Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transvirtual is our go too "

October 27, 2025

5.0

TransVirtual has saved us time, reduced errors, and scaled effortlessly with our growth. It’s a reliable, all-in-one solution that delivers great value and keeps improving with regular updates.

Pros

Customer support is outstanding: responsive, knowledgeable, and genuinely invested in our success. We especially appreciate the flexibility to customize settings without needing developer intervention.

Cons

The mobile app, though functional, lacks some of the polish and capabilities of the desktop version, which can be limiting for drivers or staff on the go.

Review Source

ZT

Zach T.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Client experience focus"

October 20, 2025

4.0

Overall makes life easier, could do better focusing on existing customers rather than advertising for new customers.

Pros

All consignments are managed in one database. POD collection / upload process is good. Better than paying multiple staff to organise data.

Cons

\- Support - you have to pay for support on product issues / app issues. Unresponsive most of the time. - Lots of toggles in the website - some don't actually do anything i.e., "Ignore Cubic Weight" toggle in invoicing. - CSV export to Xero has been in the works for years - no action. Would make life much easier.

Review Source

DT

Dale T.  
Operations Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Intuitive and easy to use."

October 25, 2025

5.0

Our jobs have been made easier and we have so much visibility within the reporting section to see how our drivers are performing.

Pros

Very intuitive and route planning makes scheduling much easier. The Dashboard gives us great visibility.

Cons

Everything works very well. Occasionally we can have some glitches when updates are rolled out but this isn't very often.

Review Source

BW

Brett W.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transvirtual 4/5"

October 21, 2025

4.0

Transvirtual is a must have for any business in logistics and freight management. Its ease of use makes tracking and driver management easy.

Pros

How much data you can get from it and how easy it is to use. Tracking drivers and consignments becomes very easy and time efficient.

Cons

Sometimes it can be a bit slow to load. Also when sorting runs, it does not always plot the most efficient delivery route

Review Source

JP

Jenelyn P.  
Billing Officer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The User-friendly System - TransVirtual"

October 20, 2025

5.0

As someone who is working mostly on the finance or accounts side, this system is overall an impressive one to use.

Pros

This is user friendly and easy to navigate. We've been using this system for years already and it never failed to impress us with it's features

Cons

Recently the sudden issues with the system not working properly or sometimes it took time for the consignments to load

Review Source

OL

Olivia L.  
Commercial Administrator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Commercial Administrator"

October 27, 2025

5.0

Transvirtual is a great system, really easy to use and makes everyday tasks much simple. However, some features aren’t available

Pros

Super easy to use especially when adding accounts and setting customer rates. There are lots of helpful articles online too, which makes things even smoother.

Cons

Some features are missing and adding new ones isn’t straight forward. You have to submit a request and there’s no guarantee it will get approved.

Review Source

JS

Janaya S.  
Customer Service Supervisor  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Transvirtual the only tool you will need for freight management "

October 20, 2025

5.0

Pros

Its very user friendly and easy to navigate. The tabs make it easy to see at glance and the real time map is very useful for driver management. I use it on a daily basis and can say its one of the best freight management programs i have used and would highly recommend.

Cons

Transvirtual can at times lag and become slow but we are notified in a prompt manner of any back end issues so that the message can be passed onto our users.

Review Source

SM

Slav M.  
QLD Ops Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Good and simple to adopt TMS"

October 29, 2025

4.0

Good, things that system does - it does it well and provides great level of visibility over all aspects of a transport management some things are just not there and one has to learn to live with it

Pros

Versatile, can be applied to various sizes of a business Can be simple or complex depending on needs

Cons

Many half-finished functions and tools GUI and interface functions aren't uniform in the way they work even if they are built for similar/same purpose

Review Source

CKH

Chan Kien H.  
IT Officer  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "IT Officer"

October 23, 2025

5.0

Overall, it's good experience. We can manage everything all in one portal. Would recommend to other to use

Pros

Easy to setup Agent/Users Easy to track Consignment history Give us alert when system outage Track scanning is also important and TV does great job on give us that data

Cons

The mobile app needs to be more stable in some situations, it has white screen and to fix, we have to clear the storage and cache on device The search consignment may need bit more improvement on user interface as well

Review Source

DG

DEBBIE G.  
Accounts Assistant  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "GREAT PRODUCT"

October 31, 2024

5.0

QUICK EASY TO USE, GOOD FOR CUSTOMERS, SUPPLIERS, DRIVERS EVERYONE CAN USE

Pros

CAN SETUP PAGES TO YOUR REQUIREMENTS, EASY TO USE

Cons

REPORTS NEED SOME HELP OR I NEED EDUCATION ON HOW TO USE THEM

Review Source

KP

Koshi P.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "TransVirtual Review"

October 31, 2024

5.0

Overall, it is very easy to and we're happy that our carrier is using this product.

Pros

The ease in which one can add jobs for pickups, especially once they have been saved so you don't need to enter in details each time.

Cons

There can sometimes be a lot of extra details that is not needed but that might just be to do with how our carrier has set it up.

Review Source

TB

Troy B.  
Warehouse Supervisor  
Warehousing  
Used the software for: 6-12 months

### "Easy to use!"

November 6, 2024

5.0

I use this for work daily and it has saved me many hours of work with its straightforward and easy to use system

Pros

Straight forward easy to use. The system;s auto fill makes it very easy

Cons

Occasionally it is a little slow however I believe this may be the internet in my are causing this

Review Source

IA

Ibrahim A.  
Administration Officer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Very good tool for logistics"

October 31, 2024

5.0

Pros

How easy it is to use. Love how it manages the PODs.

Cons

Nothing really. There is some smoothness when it comes to entering parcels. But its mostly automated so no issue.

Review Source

CM

Caleb M.  
Fleet Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "TransVirtual Overall Experience"

October 30, 2024

5.0

My overall experience with TransVirtual is great there are rarely any issues and if there is they will fix it in a heart beat

Pros

Such a easy process and is so well designed

Cons

Honestly I have nothing to say but positive things about this site so easy to managed

Review Source

CH

Caitlin H.  
Data Admin  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Experience "

November 5, 2024

5.0

I have found it very simple and helpful!

Pros

It makes booking simple to chase up, update and also get POD's for. Really simplifies my work :)

Cons

Only that i am not able to share my bookings with others using the same login on other terminals

Review Source

BL

Bailey L.  
Warehouse Assistant  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Trans Virtual Review"

October 31, 2024

5.0

It has been good so far and I have not had any issues.

Pros

The tracking is a handy feature to have.

Cons

The layout of the pages could be a bit cleaner.

Review Source

AD

Ashley D.  
Managing Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Managing Director"

February 21, 2024

5.0

We have been very pleased since implementing Transvirtual it was very easy to implement and learn.

Pros

We love that it has multiple core functions: Route Optimization Con note creating ability Multi carrier capability Invoice reconciliation

Cons

There is really not too much to dislike about Transvirtual..

Review Source

OG

Oliver G.  
Head of ITC  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Impressive Software with Great Support"

February 14, 2022

5.0

Overall experience is so far very good. There have been issues both in terms of the software not doing exactly what we wanted (development have helped), and issues where our processes needed to change slightly (their support team helped us with these changes).

Pros

The software sticks to core principles from the start. Easy to use, industry leading EDI, extensive use of mobile devices to track items at every single point. On top of that, quality support to back up the product, and a general keen-ness from the development team to improve the product.

Cons

Right now, this list is pretty small. If I was going to be pedantic I would right now ask for more online videos to help teach certain principles of the product (There are already quite a few). I would also maybe ask for more startup tools to get started with the product and import data across from existing products, but again there are already several of these.

Reason for choosing Transvirtual

When looking at a number of options for our country and our type of business, TransVirtual was leagues ahead of everything else we saw. I suspect anyone else would also come to this conclusion, assuming they approach this with an open mind. Also, the EDI capabilities have almost become an industry standard.

Review Source

MB

Michael B.  
GM Express Operations  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "A great product that nearly has the lot"

March 25, 2024

5.0

The product is great. The reporting doesn't give you what you need to properly manage a business without the BI extracts.

Pros

The product is great. It is amazingly configurable and therefore powerful

Cons

The lack of user documentation. The help functions give you the most basic things but there is no flesh on the bones. This means that it is a try and fail scenario to get to the outcomes you are seeking

Review Source

DM

Dean M.  
National Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Transition to Transvirtual"

April 15, 2024

5.0

Pros

Transvirtual is a very flexible product that suits existing workflows. Support was available when requested and resolution was prompt.

Cons

Nil

Review Source

DH

Dean H.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "TransVirtual Review - DTG"

September 13, 2021

5.0

Great, highly recommended

Pros

Customer support - you'll never be left on your own Power and function - TransVirtual has everything you need and more

Cons

There isn't alot to say in regards to cons, the customer support solved any issues that may pop up

Review Source

MC

Matt C.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transvirtual.....no brainer"

June 6, 2021

5.0

Working with the team as TV as been very easy. I would highly recommend the product supported by a dedicated team based here in Australia.

Pros

Very flexible 100% web based We have been able to add compliance into the TMS All components required to run a transport business operationally

Cons

The CS module needs more refinement to make it a very good addition to supporting the operations

Review Source

CM

Cale M.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "A Great Software for Transport Businesses"

October 25, 2025

5.0

Great and easy to use, integrates easily with major transport companies. handles all of the necessary requirements of a transport business. helps your company grow into a larger more appealing company for your customers.

Pros

The UI is easy to navigate and quite substantial in its features. The software covers every aspect of a transport business.

Cons

The API could have more features like retrieving all consignments, pods, scan items with options to filter customers etc. Integrations can take a while.

Alternatives considered

[CartonCloud](https://www.capterra.com/p/179000/CartonCloud/)

Reason for choosing Transvirtual

the price was about 20x cheaper than HUB Systems.

Review Source

ST

Sam T.  
Customer Service Officer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Worth the Learning Curve"

October 20, 2025

5.0

Pros

It allows transparent tracking and delivery management, and I find it visually pleasant to look at. Especially when you're required to monitor a large volume of enquiries this makes it very important! The reports that are generated are clear and easy to modify, and it's great for customising views tailored to your specific needs.

Cons

It's not always easy to understand how to do the task required and I found that a steeper learning curve was required in order to feel competent with this software compared to other TMS I've used in the past. Now that I feel confident with it, I'm able to navigate it easily and customise pages as needed. It allows me to manage my shipments and ensure drivers are allocated as needed, as well as provide clear updates to my customers.

Review Source

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