---
title: "Transvirtual Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Transvirtual the right Transportation Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/219013/TransVirtual/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-28"
---

Transvirtual

4.8 (72)

[View alternatives](https://www.capterra.com/p/219013/TransVirtual/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 28th, 2026

# Reviews of Transvirtual

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

Janine A

Invoicing OfficerLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years.

“Its efficiency, transparency, and reliability make it a highly recommended solution for logistics management, with the caveat that occasional system issues should be monitored.“

April 17, 2026

Brett M

Business Services ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months.

“The driver app has flaws and workflow issues, making it harder for the drivers to complete work easily.“

June 30, 2026

Brett M

Business Services ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months.

“It's an effective order management system and easily connects to virtually any customer or vendor.“

June 30, 2026

DO

Dan O

Sales ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“The mobile app, though functional, lacks some of the polish and capabilities of the desktop version, which can be limiting for drivers or staff on the go.“

October 27, 2025

EB

Ervin B

Managing DirectorTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“Transvirtual is easy to learn and navigate, with a friendly, intuitive user interface that helps users get up and running quickly while making daily tasks more efficient and straightforward“

June 24, 2026

JT

John T

Customer Service OfficerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“I find that trans virtual is a bit slow at times, particularly when searching quotes, and this can be very frustrating with looking up quotes having a client on the phone.“

October 21, 2025

Brett M

Business Services ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 6-12 months.

“We've been able to scale our operations seamlessly with minimal effort.“

June 30, 2026

JD

John D

Office ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years.

“The equipment stock keeping is not up to where it should be.“

June 30, 2026

## Showing most helpful reviews

Showing 1-25 of 72 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Administration Team Leader  
Used the software for: 3-5 years

### "Transvirtual Feedback 2026"

July 1, 2026

4.0

Compared to other TMS available this definitely allows a smoother collection and delivery service for both customer and users.

Pros

It is generally easy to navigate, once you have put in some time to go over the help desk and familiarise yourself its a breeze. Most of the time everything is linked and customizable to your personal set up.

Cons

The delay in getting assistance if needed. When you need assistance the live chat just instantly tells you "we cant help, send us an email"and then its up to a week turnaround. Even if it is a really easy fix like a filter or something similar.

Review Source

R

Reviewer  
Business Services Manager  
Used the software for: Less than 1 year

### "Great TMS Overall, Not one-size fits all"

July 1, 2026

4.0

Very happy overall. Would still choose them again and again. Support is improving and they do take on feedback.

Pros

It's an effective order management system and easily connects to virtually any customer or vendor. We've been able to scale our operations seamlessly with minimal effort.

Cons

While it is an effective order management system, some of the add-on tools are not the best in the industry. The driver app has flaws and workflow issues, making it harder for the drivers to complete work easily. Bonus features like route optimization are also lacking but improving. Overall, Transvirtual does listen but don't expect it to be a one-size fits all solution.

Review Source

R

Reviewer  
Office Manager  
Used the software for: 3-5 years

### "Our Time with Transvirtual"

July 1, 2026

5.0

We would not go anywhere else. Communication with the team at Transvirtual and the how to videos are a bonus.

Pros

We still use Transvirtual. Love the way that it flows. Simple entry, tracking , and uploading processes. The reports are convenient. Value for money at first was what we looked for, however Transvirtual has exceeded that.

Cons

The equipment stock keeping is not up to where it should be. It makes it very hard tracking exchange pallets. The mobile app does not reflect on that well enough for the drivers

Review Source

R

Reviewer  
Managing Director  
Used the software for: 1-3 years

### "Easy-to-Use and Effective Logistics Solution"

June 26, 2026

4.0

Overall, my experience with Transvirtual has been positive. The platform is user-friendly, easy to learn, and helps streamline daily transport and logistics operations. While there are occasional issues that can be difficult to troubleshoot, it has generally been a reliable and effective solution for our business.

Pros

Transvirtual is easy to learn and navigate, with a friendly, intuitive user interface that helps users get up and running quickly while making daily tasks more efficient and straightforward

Cons

Occasionally, the system marks a consignment as fully completed even when it was short delivered. Investigating these cases can be challenging, as the customer support team is often unable to replicate the issue, which can delay resolution. And a pretty big one that is not a feature yet: Drivers are unable to "scan off" multiple consignments at the same time.

Review Source

Janine A.  
Invoicing Officer  
Used the software for: 3-5 years

### "TansVirtual for Tracking, Invoices, and Reporting - Streamlined Logistics"

May 5, 2026

5.0

Its efficiency, transparency, and reliability make it a highly recommended solution for logistics management, with the caveat that occasional system issues should be monitored.

Pros

I like how it streamlined tracking and invoicing processes, saving time, reducing administrative effort, and minimizing billing discrepancies.

Cons

Glitches or downtime which can affect workflow. While these instances are infrequent, they can disrupt operations when they occur.

Review Source

R

Reviewer  
Customer Service Officer  
Used the software for: Less than 1 year

### "Worth the Learning Curve"

October 24, 2025

5.0

Pros

It allows transparent tracking and delivery management, and I find it visually pleasant to look at. Especially when you're required to monitor a large volume of enquiries this makes it very important! The reports that are generated are clear and easy to modify, and it's great for customising views tailored to your specific needs.

Cons

It's not always easy to understand how to do the task required and I found that a steeper learning curve was required in order to feel competent with this software compared to other TMS I've used in the past. Now that I feel confident with it, I'm able to navigate it easily and customise pages as needed. It allows me to manage my shipments and ensure drivers are allocated as needed, as well as provide clear updates to my customers.

Review Source

R

Reviewer  
Owner  
Used the software for: 1-3 years

### "Software Review "

October 24, 2025

4.0

Overall experience is good. As mentioned above there are some cons but the pros outweigh the cons of the software

Pros

Overall is a good software to have, easy to use and value for money driver app is easy to use as well

Cons

There is no where to read about all the features it has which you can utilise so can’t use it to full potential as don’t know about all the features It needs an easy to read user manual so we can learn about all the features and what will work best with our business Should also be able to change the subscription not be locked In annually as if you get a new client and exceed your consignments becomes very costly

Review Source

R

Reviewer  
General Manager  
Used the software for: 3-5 years

### "Client experience focus"

October 24, 2025

4.0

Overall makes life easier, could do better focusing on existing customers rather than advertising for new customers.

Pros

All consignments are managed in one database. POD collection / upload process is good. Better than paying multiple staff to organise data.

Cons

\- Support - you have to pay for support on product issues / app issues. Unresponsive most of the time. - Lots of toggles in the website - some don't actually do anything i.e., "Ignore Cubic Weight" toggle in invoicing. - CSV export to Xero has been in the works for years - no action. Would make life much easier.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: 3-5 years

### "Transvirtual - The TMS you deserve!"

October 24, 2025

5.0

I have been using Transvirtual within a few businesses i have worked for over the past few years and it has been a breeze to work with every time.

Pros

The easy UI and the great Customer support team that will always help and guide on new updates and features that you may not know exist.

Cons

There isn't much i can say negatively about Transvirtual at all. There are a few features that i have been wanting to see for a few years for but they are more specific to our business rather than industry assisting

Review Source

R

Reviewer  
CEO  
Used the software for: 1-3 years

### "Efficiencies & ROI"

November 3, 2025

5.0

Lacking a personal response from a human to speak through a challenge over the phone. I would expect that being that CEO of Tas Connect Logistics that I would have a direct contact with the top of Transvirtual?

Pros

Traceability of Revenue by Linehaul Manifest, albeit that it doesn't show $ value without opening up

Cons

On consignment page on page 2 or 3, then change date range to one day, then shows nothing being 2/1 or 3/1

Review Source

R

Reviewer  
Operations Supervisor  
Used the software for: Less than 1 year

### "10/10 program"

October 29, 2025

5.0

The program is well laid out, not clunky or slow, works very well for our operations. Very well organised.

Pros

Delivery Management & Driver Management, Customers orders being tracked for incoming and dispatching.

Cons

Can't say I have any, all aspects of the Program work very well for operational objectives. every option is covered that we need to use.

Review Source

R

Reviewer  
Sales Manager  
Used the software for: 3-5 years

### "Transvirtual is our go too "

October 29, 2025

5.0

TransVirtual has saved us time, reduced errors, and scaled effortlessly with our growth. It’s a reliable, all-in-one solution that delivers great value and keeps improving with regular updates.

Pros

Customer support is outstanding: responsive, knowledgeable, and genuinely invested in our success. We especially appreciate the flexibility to customize settings without needing developer intervention.

Cons

The mobile app, though functional, lacks some of the polish and capabilities of the desktop version, which can be limiting for drivers or staff on the go.

Review Source

R

Reviewer  
Operations Supervisor  
Used the software for: 3-5 years

### "Intuitive and easy to use."

October 27, 2025

5.0

Our jobs have been made easier and we have so much visibility within the reporting section to see how our drivers are performing.

Pros

Very intuitive and route planning makes scheduling much easier. The Dashboard gives us great visibility.

Cons

Everything works very well. Occasionally we can have some glitches when updates are rolled out but this isn't very often.

Review Source

R

Reviewer  
Supervisor  
Used the software for: 3-5 years

### "Transvirtual 4/5"

October 24, 2025

4.0

Transvirtual is a must have for any business in logistics and freight management. Its ease of use makes tracking and driver management easy.

Pros

How much data you can get from it and how easy it is to use. Tracking drivers and consignments becomes very easy and time efficient.

Cons

Sometimes it can be a bit slow to load. Also when sorting runs, it does not always plot the most efficient delivery route

Review Source

Jenelyn P.  
Billing Officer  
Used the software for: 3-5 years

### "The User-friendly System - TransVirtual"

October 27, 2025

5.0

As someone who is working mostly on the finance or accounts side, this system is overall an impressive one to use.

Pros

This is user friendly and easy to navigate. We've been using this system for years already and it never failed to impress us with it's features

Cons

Recently the sudden issues with the system not working properly or sometimes it took time for the consignments to load

Review Source

R

Reviewer  
Depot Manager  
Used the software for: 3-5 years

### "Transvirtual - Highly Recommended"

November 6, 2024

5.0

Overall it has been awesome. We have saved so much time and energy by using the TransVirtual system. And they are always looking to improve their product continuously.

Pros

Everything is in one place. We delivery for multiple carriers, and it is so much easier when they are already integrated with TransVirtual. Customer Service queries have dropped because the senders and receivers can get up to date tracking on ETAs. And PODs can be triggered to send off automatically at completion. Their support staff have been amazing as well.

Cons

Not a whole lot yet. I would love to learn more about the reports side of thing, as I don't think we have dived deep enough into that area yet.

Review Source

R

Reviewer  
Warehouse Officer  
Used the software for: 1-3 years

### "HHH are Awesome"

November 17, 2024

5.0

Fantastic service and fast pickups. Professional service.

Pros

Easy to use web Portal. Print, Save or Email Consignments

Cons

It would be good if you could delete a saved autofill address.

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "TransVirtual Review"

November 9, 2024

5.0

Overall, it is very easy to and we're happy that our carrier is using this product.

Pros

The ease in which one can add jobs for pickups, especially once they have been saved so you don't need to enter in details each time.

Cons

There can sometimes be a lot of extra details that is not needed but that might just be to do with how our carrier has set it up.

Review Source

R

Reviewer  
Supply Chain Officer  
Used the software for: 1-3 years

### "Great Experience !"

November 6, 2024

5.0

Great experience for tracking drivers and cargo, love the real time updates as i can provide customers with etas.

Pros

The easy use of the platform and clear buttons

Cons

The create your own filters are confusing, if they were clear it would be a god send.

Review Source

R

Reviewer  
Administration Officer  
Used the software for: 1-3 years

### "Very good tool for logistics"

November 7, 2024

5.0

Pros

How easy it is to use. Love how it manages the PODs.

Cons

Nothing really. There is some smoothness when it comes to entering parcels. But its mostly automated so no issue.

Review Source

R

Reviewer  
Parts Sales and Storeperson  
Used the software for: Less than 1 year

### "Noordeman Diesel Review"

November 6, 2024

5.0

Overall my experience with the website is great, quick and easy to use with no major issues. It has made booking with Sullivan Logistics way easier.

Pros

Easy to use, never had any issues with the website not doing what it's supposed to.

Cons

It would be helpful if when putting a customer in as the receiver that it would pre fill the customers address and contact details.

Review Source

R

Reviewer  
Fleet Supervisor  
Used the software for: Less than 1 year

### "TransVirtual Overall Experience"

November 6, 2024

5.0

My overall experience with TransVirtual is great there are rarely any issues and if there is they will fix it in a heart beat

Pros

Such a easy process and is so well designed

Cons

Honestly I have nothing to say but positive things about this site so easy to managed

Review Source

R

Reviewer  
Managing Partner  
Used the software for: 1-3 years

### "Timely and Efficient Service!"

November 12, 2024

5.0

excellent. pleasant and friendly experience

Pros

great service, timely pick ups and deliveries. highly recommend

Cons

none. have met expectations with every delivery booked to date

Review Source

R

Reviewer  
Logistics Manager  
Used the software for: 1-3 years

### "Trans virtual Review"

November 6, 2024

5.0

Pros

Very user friendly. Helpful in tracking deliveries.

Cons

Was a bit confusing on how to use initially and needed to get a better understanding of it over time.

Review Source

R

Reviewer  
National Customer Service Manager  
Used the software for: 3-5 years

### "Great platform"

March 27, 2024

4.0

Pros

Boosted visabikity throighout our network, features that helped improve our functionality.

Cons

Some things cannot be altered, further modification would be great to suit our business model

Review Source

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