# Squaretalk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Squaretalk Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/219046/Squaretalk-Matrix --- # Squaretalk Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Squaretalk ## What is Squaretalk? Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance. ## What is Squaretalk used for? [Call Center](https://www.capterra.com/call-center-software/)[VoIP](https://www.capterra.com/voip-software/)[Softphone](https://www.capterra.com/softphone-software/) Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $25 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Squaretalk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.squaretalk.com/&name=Squaretalk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Squaretalk 4.9 (102) VS. [4.8 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $25 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (102) Ease Of Use 4.8 (865) Value For Money 4.7 (93) Value For Money 4.7 (777) Customer Service 4.9 (99) Customer Service 4.8 (796) ## Squaretalk alternatives [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/219046/Squaretalk-Matrix/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.8 (37) 72.97% of 37 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Center Management 4.7 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 4.8 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Logging 4.8 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Routing 4.7 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Automatic Call Distribution 4.8 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Distribute/route/connect calls Squaretalk 132 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Software program that continuously adjusts its behavior based on observed data Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Dials outbound calls automatically A call center that both makes and receives calls Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Control the name and number that appears on outbound caller ID Communicate using direct chat or messages within the system Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Recording, transcription, and analysis of sales calls for the purpose of training and generating insights A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics The process of entering information or updating records in a computer system or database Import and export data to and from software applications Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Federal Communications Commission (FCC) compliance For Cloud-based phone system that sends and receives calls via the internet. Designed for contact centers. Caters to sales teams Used as a promotional or demonstration tool in sales and marketing presentations Federal Trade Commission (FCC) compliance Use AI to generate content in the form of text, images, videos, etc. A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Tracking the status of previously identified performance measurements Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Manage contacts across multiple mailing lists Ability to chat online in real time Agents choose who to call and when Send messages to multiple subscribers at the same time Manage the process of planning and scheduling meetings, including agenda creation Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Two-way actions and communication between multiple users in real time Process and analyze human language in text or audio form Using different methods or channels to connect with customers Record the audio of phone conversations for quality assurance purposes Transmit voice and other information digitally A call center that primarily makes calls, typically sales focused Telephone system that allows users to connect internally as well as place and receive external phone calls Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Streamlining repetitive tasks and activities through automated and predefined workflows Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Pipeline view and tracking lead status Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Enables the connectivity to send and receive calls over the internet Send promotional campaigns or transactional messages via text messages Train your system to interpret and transcribe voice messages Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Automate processes from start to finish without human assistance Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Program systems that assist users with their daily administrative responsibilities Place/receive calls through voice over IP connection Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.7 (96) 4.7 Based on 96 reviews ## Pricing Value for money 4.7 (93) [View pricing plan details](https://www.capterra.com/p/219046/Squaretalk-Matrix/pricing/) Core $25.00 Per User,Per Month It includes: - Cloud contact center - 1 local number - Integrated Webphone - Contact Management - IVR (virtual receptionist) - Unlimited inbound channels - Automated call distribution (ACD) - System Language Customization - Reporting - Custom dashboards - CRM and App integration - Minutes Package options Connect $40.00 Per User,Per Month It includes: - Everything in the Core plan - WhatsApp Business Messaging - 1 WhatsApp Channel - WhatsApp Messaging Package Options - AI Messaging Template Generator - Sentiment Analysis for Calls nad Messaging - AI Call Summarization - Call Transcript with Search Function - Automated Workflows - Advanced Reporting - Audit Logs Value for money 4.7 (93) 4.7 Based on 93 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (99) 4.9 Based on 99 reviews ## User reviews Overall rating 4.9 Based on 102 reviews Filter by rating 5(91) 4(10) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Manager Information Services ### "Forecasting and staffing made easier" Job Title: Contact Center Director " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2026 We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience. With better visibility into call volume trends, our scheduling is now much more accurate, and our service levels are more consistent across the board. Pros The performance and call volume data provided by Squaretalk has significantly improved the way we plan staffing. We can now anticipate busy periods and schedule agents in advance, instead of constantly reacting to unexpected spikes in demand. Cons I’d like to see more advanced workforce management features built directly into the platform, especially around forecasting and scheduling Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kevin H. IT Manager Financial Services ### "Thumbs up to squaretalk" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2026 Squaretalk has made it very for us to ask for help. We appreciate that there is a whatsapp group that replies very quickly Pros Their ease of use, and timely support. Squaretalk has made it easy to understand their platform and to ask for guidance Cons The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30 and check them, and so forth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Има ли нужда от повече в коментара? Hi Kevin, Thank you for taking the time to review Squaretalk! We're thrilled to hear that our support team was so helpful and responsive. The Spam Checker plans start from $20/month for 200 spam checks, and can easily be upgraded to fit your company's needs. You can activate it from the client portal or by consulting your account manager. SF Sandy F. Engineering Computer Hardware ### "Excellent VoIP tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 11, 2026 Good experience overall, I especially like the automation routines which help my daily workflow greatly Pros easy-to-use, cloud-based platform, powerful automation (like predictive dialing), seamless CRM integration Cons Cost per user can be restrictive, configuration in specific circumstances can be complicated sometimes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Paras G. Senior support manager Computer & Network Security ### "The best manager of your support department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 20, 2025 Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game changer for us. Pros squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently. Cons The only thing i want improved is their ui and add some modes. also they can work on lag issues when our agents shifts between calls it sometime lags. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) pricing was the main reason of our switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Dejan G. Software Specialist Computer Software ### "Sleep peacefully with Squaretalk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Great phone calls quality, very easy for using and administering, as well as custom integrations. Having in mind all of these, great collaboration for the past almost two years. Pros Value for money and amazing customer support in short. Low phone call prices, special prices for EU zone. Customer support that can be called instant support. Cons They still do not have a mobile app. As per my information, they are working on it, so this expectation will be covered soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aly S. ceo Information Services ### "Great product and sales team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 Pros It was great. I honestly enjoyed working with \[sensitive content hidden\]. He is the great Sales Person I have ever seen. He was helpful, understanding, patient and always provided a great professional advice. Cons Nothing everything was very good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Manikandan V. CMO Information Technology and Services ### "Improved workflow Management and Role-Based Controls with Squaretalk" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 6, 2025 Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene. Squaretalk brought everything under one roof. Now, I can assign the right access to each team member, automate call routing based on skill, and review performance metrics in real time. Pros The dedicated onboarding manager made all the difference. She walked us through every step of the implementation and even helped customize some of our workflows. The platform itself is very flexible, and we can set different permissions and access controls for all the roles in our company. Cons It’d be great to have more dashboard customization. The monitoring dashboard and analytics reports have so much data it felt overwhelming at first. It took a bit to figure out which metrics were most relevant to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rebetta H. Operations Manager Writing and Editing ### "Empowering Teams with a Hassle-Free, All-in-One Communication Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2025 We needed a solution that would help our small team operate efficiently without overspending. The platform covers everything—call routing, IVR, reports, remote agent access. It's made our day-to-day much smoother and allowed us to focus on service quality instead of constant troubleshooting. Pros Honestly, the best part is how little I’m needed to babysit daily workflows or troubleshoot integrations. The system is so user-friendly that support agents handle day-to-day situations themselves. Cons It’d be great to have drag-and-drop tools for workflow configuration. Nothing else I can find at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Albert P. CEO Computer Software ### "A really great softphone system for small businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2025 Overall experience has been great, support is great as well. Pros Ease of use and accessibility in many countries. Their customer support is also topnotch and readily available. Cons The previous app was a bit aged and needs to be much more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aditya S. Marketing Analyst Information Technology and Services ### "Meets Our Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 We switched software because of consistent call problems, including dropped calls, bad audio, and connection delays. The customer service was very slow to reply and never after their business hours. We’ve seen none of these issues with Squaretalk. We have the advanced VoIP features we need without additional fees and the support is 24/7. Pros The sales rep was very helpful and offered us a better price than other companies we spoke to. He really listened to our needs and requirements and worked to get us as much as possible for our money. I was very surprised that the deployment and support people were equally helpful. Cons I just wish if they had an app, but overall everything else is okay Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Popular comparisons [Ringover vs Squaretalk](https://www.capterra.com/compare/169627-219046/RingOver-vs-Squaretalk-Matrix)[Convoso vs Squaretalk](https://www.capterra.com/compare/76768-219046/Cloud-Predictive-Dialer-vs-Squaretalk-Matrix)[DialedIn CCaaS vs Squaretalk](https://www.capterra.com/compare/29589-219046/CallCenterNOW-vs-Squaretalk-Matrix)[LiveAgent vs Squaretalk](https://www.capterra.com/compare/102188-219046/LiveAgent-vs-Squaretalk-Matrix)[Nextiva vs Squaretalk](https://www.capterra.com/compare/175788-219046/Nextiva-vs-Squaretalk-Matrix)[Readymode vs Squaretalk](https://www.capterra.com/compare/136728-219046/Readymode-vs-Squaretalk-Matrix)[JustCall vs Squaretalk](https://www.capterra.com/compare/157853-219046/JustCall-vs-Squaretalk-Matrix)[CallHippo vs Squaretalk](https://www.capterra.com/compare/159578-219046/CallHippo-vs-Squaretalk-Matrix)[Calabrio ONE vs Squaretalk](https://www.capterra.com/compare/110588-219046/Calabrio-One-Suite-vs-Squaretalk-Matrix) [Bitrix24 vs Squaretalk](https://www.capterra.com/compare/113540-219046/Bitrix24-vs-Squaretalk-Matrix)[3CX vs Squaretalk](https://www.capterra.com/compare/158704-219046/3CX-vs-Squaretalk-Matrix)[Kixie PowerCall vs Squaretalk](https://www.capterra.com/compare/135636-219046/Kixie-PowerCall-vs-Squaretalk-Matrix)[Zendesk Suite vs Squaretalk](https://www.capterra.com/compare/164283-219046/Zendesk-vs-Squaretalk-Matrix)[Five9 vs Squaretalk](https://www.capterra.com/compare/132405-219046/Five9-vs-Squaretalk-Matrix)[Wildix vs Squaretalk](https://www.capterra.com/compare/218251-219046/Wildix-vs-Squaretalk-Matrix)[Aircall vs Squaretalk](https://www.capterra.com/compare/184709-219046/Aircall-vs-Squaretalk-Matrix)[Twilio vs Squaretalk](https://www.capterra.com/compare/180158-219046/Twilio-Communications-Platform-vs-Squaretalk-Matrix)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)