--- title: "Best Squaretalk Alternatives 2026 | Capterra" description: "Looking for alternatives to Squaretalk? Find out how Squaretalk stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/219046/Squaretalk-Matrix/alternatives/" page_type: "alternatives" language: "en" publication_date: "2026-11-03" --- # Squaretalk alternatives Last updated on November 3rd, 2026 The best Squaretalk alternatives are DialedIn CCaaS (best overall), Twilio (best free plan), LiveAgent (best budget option), and Zendesk Suite (most reviewed). Together they hold 6,808 verified Capterra reviews, with overall ratings from 4.4 to 4.8 out of 5. Squaretalk itself holds 4.8 out of 5 across 134 reviews. ### Squaretalk - Rating: 4.8 out of 5 (134 reviews) - Ease of use: 4.8 out of 5 - Starting price: $25.00 /user/mo - Key features: 11 of 12 top category features --- ## Top alternatives Squaretalk alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) | Rated the same as this product | 4.8 out of 5 | $25.00 /user/mo | 12 of 12 top category features | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) | Rated 0.4 lower than this product | 4.3 out of 5 | $55.00 /user/mo | 12 of 12 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) | Rated 0.6 lower than this product | 4.0 out of 5 | $69.00 /mo | 12 of 12 top category features | | [Readymode](https://www.capterra.com/p/136728/Readymode/) — 4.6 out of 5 (145 reviews) | Rated 0.2 lower than this product | 4.6 out of 5 | $239.00 /user/mo | 12 of 12 top category features | | [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (469 reviews) | Rated 0.4 lower than this product | 4.4 out of 5 | $350.00 /yr | 12 of 12 top category features | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $15.00 /user/mo | 5 of 12 top category features | | [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) — 4.7 out of 5 (159 reviews) | Rated 0.1 lower than this product | 4.4 out of 5 | $79.00 /usage/mo | 12 of 12 top category features | | [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 (893 reviews) | Rated 0.1 lower than this product | 4.8 out of 5 | $29.00 /user/mo | 11 of 12 top category features | | [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (566 reviews) | Rated 0.4 lower than this product | 4.2 out of 5 | $0.01 /usage | 11 of 12 top category features | | [Wildix](https://www.capterra.com/p/218251/Wildix/) — 4.7 out of 5 (209 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | Not available | 12 of 12 top category features | --- ## Top alternatives with AI capabilities The Squaretalk alternatives with the strongest AI features are Bitrix24, LiveAgent, and CTM, based on verified feature data and Capterra reviews. ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) - AI features: AI Summarization, AI Writing Assistant, Chatbot, Generative AI ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews) - AI features: AI Copilot, AI/Machine Learning, AI Summarization, AI Text Generation, Artificial Intelligence, Chatbot, Generative AI, Machine Learning ### [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) — 4.7 out of 5 (159 reviews) - AI features: Chatbot, Natural Language Processing --- ## Top Free alternatives to Squaretalk The best free alternatives to Squaretalk are Zendesk Suite, Bitrix24, and 3CX — all three offer a free plan alongside paid tiers. ### [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) - Free options: Free trial - Starting price: $55.00 /user/mo ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) - Free options: Free trial, Free version - Starting price: $69.00 /mo ### [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (469 reviews) - Free options: Free trial, Free version - Starting price: $350.00 /yr --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Squaretalk alternatives are DialedIn CCaaS (4.8), LiveAgent (4.7), and Ringover (4.7). ### [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) - 216 SMB reviewers say - Overall rating: 4.8 out of 5 across 216 SMB reviews - Ease of use: 4.9 out of 5 across 215 SMB reviews > "What I liked most about DialedIn CCaaS was that it was easy to use and helped streamline our survey calling process." — Tracy W., TSR (September 21, 2026) ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) - 1,088 SMB reviewers say - Overall rating: 4.7 out of 5 across 1,088 SMB reviews - Ease of use: 4.6 out of 5 across 1,082 SMB reviews > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." — Jacopo R., CEO (May 6, 2026) ### [Ringover](https://www.capterra.com/p/169627/RingOver/) - 764 SMB reviewers say - Overall rating: 4.7 out of 5 across 764 SMB reviews - Ease of use: 4.8 out of 5 across 764 SMB reviews > "Ringover is very easy to use on a daily basis." — Rayan R., CSM (September 21, 2026) --- ## Find software for your specific use case ### Call Center - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (469 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) ### Telephony - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (469 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) - [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) ### Call Recording - [Salesloft](https://www.capterra.com/p/157977/Salesloft/) — 4.5 out of 5 (562 reviews) - [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) - [Intulse](https://www.capterra.com/p/161865/Intulse/) — 4.4 out of 5 (132 reviews) ### Auto Dialer - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) - [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) — 4.8 out of 5 (82 reviews) - [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) — 4.4 out of 5 (271 reviews) ### Predictive Dialer - [Readymode](https://www.capterra.com/p/136728/Readymode/) — 4.6 out of 5 (145 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (338 reviews) - [Dialpad Connect](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (572 reviews) ---