# Bob Finance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bob Finance the right Enterprise Resource Planning solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219079/Mosaic/reviews

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Bob Finance

4.8 (57)

[View alternatives](https://www.capterra.com/p/219079/Mosaic/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bob Finance

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

RA

Ryan A

Sr Director FPAInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“Mosaic allows you to simplify and even automate numerous monthly tasks including ARR reporting, headcount planning, SaaS metric reporting & benchmarking.“

September 25, 2024

LP

Lissa P

FPA ManagerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“We do not use any Mosaic reports directly in our executive reporting, as we can't customize them sufficiently to meet our needs.“

August 27, 2024

AL

Ashley L

Finance plannerEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“Mosaic is a powerful, intuitive FP&A platform that makes strategic finance faster, smarter, and more collaborative. If you're tired of juggling disconnected spreadsheets and slow reporting cycles, Mosaic might just be the operating system your finance team has been waiting for.“

June 4, 2025

SH

Sadie H

Owner operatorCosmetics, 2 - 10 employeesUsed the software for: 6-12 months.

“The only complaint I have is that it does sometimes have bugs, but it’s nothing that restarting it doesn’t help.“

June 4, 2025

JM

Julie M

Billing CoordinatorConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It helps us to plan projects and gives all the metrics we need to track our progress and helps us as we are growing our business.“

February 14, 2025

TK

Tamuna K

Senior Finance ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Inability to connect to Rippling is also a big downside.“

November 18, 2024

RA

Ryan A

Sr Director FPAInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“Mosaic is great at taking information from our financial systems, CRM, and HR tools to enable easy financial performance tracking and reporting. With numerous data points needed to report on business performance having all details readily available in one place allows for timely and accurate reporting that formerly took days to manually consolidate and manually update in multiple spreadsheets.“

September 25, 2024

EK

Eden K

Senior Reporting and Technical AccountantHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months.

“Unable to integrate to multiple stripe databases“

November 19, 2024

## Showing most helpful reviews

Showing 1-25 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Guillaume B.  
Head of Operations  
Financial Services  
Used the software for: Less than 6 months

### "Mosaic Critical to All Financial & SaaS Metric Modeling, Tracking, & Forecasting"

May 8, 2024

5.0

Pros

Mosaic has streamlined all of our reporting and forecasting of fundemental financial metrics. The seamless integration with our ERP, HR, and CRM systems have made the onboarding process very intuiative with the support of a world-class Customer Service team. We are daily Mosaic users and would not be able to scale our business as efficiently without the power of Mosaic.

Cons

N/A- all of our product feedback has been taken internally and they continue to release benefial updates to their Product RoadMap.

Review Source

VR

Verified Reviewer  
SVP  
Real Estate  
Used the software for: Less than 6 months

### "A great financial tool"

November 3, 2025

5.0

A great program to help guide you through the financial complexities of our business and help plan for the future.

Pros

The quality of the financial reporting is second to none. Easy to use and comprehensive results that keep us in financial track.

Cons

Initial conflict with an upgrade but customer support went above and beyond to walk us through the upgrade solution.

Review Source

CC

Claire C.  
Executive Asssistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great within proper context"

November 22, 2024

4.0

Overall it's a decent tool. It will be great for comparing budgets to actuals, distributing some simple financial reporting, and simple data interfacing across systems. The limits related to formulated fields in custom metrics make it less efficient for report building.

Pros

The canvases have a great interface and the ability to change the date range for all reports on a canvas is very convenient. Having a way to distribute financial data where the user can interact with it in a controlled way saves extra seats in financial software and a lot of training on reporting practices.

Cons

The customization in building metrics and reports is limited by the code free structure. Not all simple functions are able to translate the formula builder's syntax and there is some functionality from spreadsheet reporting that isn't replicated.

Review Source

AL

Ashley L.  
Finance planner  
Education Management  
Used the software for: 6-12 months

### "Mosaic is a great addition to any tech stack"

June 4, 2025

5.0

Mosaic turns complex data into executive-ready dashboards, customizable for board meetings, departmental reviews, or investor updates. The interface is intuitive enough for non-finance stakeholders to understand at a glance.

Pros

Mosaic is a powerful, intuitive FP&A platform that makes strategic finance faster, smarter, and more collaborative. If you're tired of juggling disconnected spreadsheets and slow reporting cycles, Mosaic might just be the operating system your finance team has been waiting for.

Cons

Some learning curve for Excel power users who need to adjust to Mosaic’s model structure and Not yet as customizable as enterprise-grade tools like Anaplan for massive, global organizations.

Review Source

LB

Linda B.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Mosaic Software"

June 20, 2025

5.0

Mosaic is a strategic resource management and planning platform designed to help businesses optimize team allocation, forecast capacity, and manage workloads more efficiently. It's especially well-suited for agencies, consultancies, and professional services firms that juggle multiple projects and teams.

Pros

Easy-to-use interface with minimal learning curve. Smart automation for faster, more efficient planning. Improves visibility across departments and remote teams. Scalable for small teams to enterprise organizations

Cons

Limited offline capabilities. Initial setup and integration can take time depending on your existing stack. Some advanced features may require a higher-tier subscription

Review Source

SH

Sadie H.  
Owner operator  
Cosmetics  
Used the software for: 6-12 months

### "Accurate and easy to use "

June 4, 2025

5.0

My overall experience has been very positive. It is heads above keeping track on a spreadsheet or time clock.

Pros

It is very simple and easy to use. It puts all necessary tools in one place, making it user and admin friendly.

Cons

The only complaint I have is that it does sometimes have bugs, but it’s nothing that restarting it doesn’t help.

Review Source

sA

sierra A.  
Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "my thoughts"

June 26, 2025

5.0

My overall experience with Mosaic was one of genuine wonder. even despite its rough edges, it felt like opening a door to a brand-new world.

Pros

i like mosaic, transformed the web from a technical, into a vibrant intuitive, multimedia experience

Cons

Clunky and crash-prone,Slow and inefficient loading,Limited interactivity,Poor support for evolving standards

Review Source

VR

Verified Reviewer  
Consultant  
Computer & Network Security  
Used the software for: Less than 6 months

### "Great bit of software worth investing in."

August 26, 2025

4.0

Overall, I'd say the software is good at whzt it does and allows users to feel in control of their projects and financials.

Pros

I have been around Mosaic for a short time snd found it to be a decent software with a good value for money, ease of use and a fairly simple learning curve. This makes accounting, project tracking, and financial reporting a cinch.

Cons

I'm not sure I have any cons for the software. It is well made in my opinion and I would promote it to anyone.

Review Source

JM

Junzhi M.  
Senior Financial Analyst  
Computer Software  
Used the software for: 2+ years

### "Mosaic is consistently releasing improvements to their product"

November 18, 2024

4.0

We are using Mosaic for our forecast modeling, analyzing budget to actuals, and compiling our ARR. Once the models and canvases are set up, it is easy to refresh each month in order to quickly produce the reports that we need.

Pros

Mosaic has a very simple interface that is easy to understand. There are multiple systems integrations that seamlessly pull in data. Once you learn how to use the platform, navigation is intuitive . I am a primary user and use Mosaic on a weekly basis. Their support is very responsive and for quick questions, the chatbot is actually useful.

Cons

Mosaic is constantly improving on their product. I have used their software for several years and there have been some big improvements. A few things I dislike about the software are: 1. Have to unpublish models before editing them, making it difficult to edit a model and look at the canvas at the same time. 2. Unable to edit data coming in from data sources. I understand that it is important to keep consistency but there are instances where I want to change what department an employee is in for modeling purposes that is different than the department the employee is in in our HRIS system.

Review Source

JM

Julie M.  
Billing Coordinator  
Consumer Services  
Used the software for: 6-12 months

### "Great Product!"

February 14, 2025

5.0

We have had a great overall experience. I love the AI forecasting tools, it helps us to keep moving in the right direction.

Pros

Mosaic has really changed how we organize our projects. It has given us freedom from spreadsheets. It helps us to plan projects and gives all the metrics we need to track our progress and helps us as we are growing our business.

Cons

There was a bit of a learning curve getting used to a new system.

Review Source

AA

Alex A.  
Sr. Financial Analyst  
Computer Software  
Used the software for: 1-2 years

### "Mosaic - Great Strategic Finance Platform for SaaS companies"

August 27, 2024

5.0

I've had a great experience with Mosaic. They have a great product that is only getting better and excellent support.

Pros

Great product for SaaS companies. Easy to use and great out of box setup.

Cons

Needs more customization capabilities, but they have been great about constantly adding new ones.

Review Source

ZM

Zachary M.  
Director of FP&A  
Hospitality  
Used the software for: 1-2 years

### "The most useful SaaS product we've spent money on"

August 9, 2023

5.0

Couldn't ask for a better experience. We LOVE Mosaic!

Pros

We've been able to bring our entire company into Mosaic and elevate the understanding of the finance function tremendously. We can easily scenario plan, build visualizations around those scenarios, and set goals. Their metric builder feature also allows us to create custom metrics specific to our business.

Cons

Sometimes the data connectors get a little out of whack, but it's easy to fix and the customer support team hops right on it.

Alternatives considered

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)[Anaplan](https://www.capterra.com/p/129412/Anaplan/)

Reason for choosing Bob Finance

Most bang for the buck!

Review Source

EK

Eli K.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Amazing Product! Would strongly recommend! "

May 2, 2023

5.0

Mosaic's onboarding process was incredibly smooth and user-friendly, making it easy for us to get started with the software. The intuitive design of the interface allowed us to quickly understand the features and start modeling financials without any prior financial experience. Additionally, the customer service and experience that Mosaic provides are second to none. The support team is incredibly responsive and helpful, providing prompt assistance whenever we have questions or concerns. Overall, my experience with Mosaic was a pleasure, and the customer service and experience that they offer are truly amazing.

Pros

Mosaic continues to impress me every single day! It offers me a financial source of truth, making it easy for me to manage my financial data effectively.Another thing I love about Mosaic is that it's super user-friendly. Despite not having any background in finance, I can easily create models and analysis reports as they make it extremely easy to understand every calculation & metric.Furthermore, Mosaic's customer support team has been incredibly helpful and responsive. Whenever I have had questions or needed assistance, they have gone above and beyond to provide me with reliable support. Their dedication to providing excellent customer service is outstanding and has made my experience with Mosaic all the more enjoyable.

Cons

Honestly, there is nothing I dislike about Mosaic!

Review Source

JM

Jake M.  
Finance Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Intuitive Solution for SMBs. Fantastic support, easy to use, easy to implement."

May 3, 2023

5.0

Mosaic has been a great tool for a company our size. We use it monthly during close and to assist our strategic planning. We are constantly reevaluating our forecast and creating multiple scenarios, and Mosaic helps us keep everything straight. Forecasting for any statement-- PL, BS, CF is very intuitive with Mosaic.

Pros

Support is always quick to respond and trouble shoot no matter what the problem is. This is key for us, especially during close where timelines are tight. Mosaic also has a headcount guided update feature, which has been essential for our close process. Headcount recon can be a major pain, but Mosaic's guided update makes it simple and efficient.

Cons

Sometimes our Netsuite integration fails, but usually I just have to retry it and everything flows through. And when it doesn't, Mosaic support is always quick to get things back up and running.

Review Source

BN

Bernardo N.  
FPA Intern  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great data consolidation & efforltessly navigation, but limited resources (yet)"

April 26, 2024

4.0

Pros

The fact that it consolidates some of the most important and useful data sources used by entrprises. Very user friendly intarface that allows easy calculations and metric visualization. Support tends to be very helpful and fast.

Cons

Most of its features are still not 100% where they should be, normally our reports/models tend to miss some kind of feature that would make it complete, such as reporting formats or the lack of depth in the modelling session, which makes modelling very superficial.

Review Source

SB

Steven B.  
Head of Finance  
Computer Software  
Used the software for: 6-12 months

### "Easy to use and quick time to value"

April 23, 2024

5.0

Pros

Quick time to value, ease of use and implementation

Cons

If your underlying data systems aren't clean, the implementation would probably be tougher

Review Source

CR

Cillian R.  
Head of Finance  
Computer Software  
Used the software for: Less than 6 months

### "Mosaic has provided our company with valuable insights that have improved our financial health"

April 25, 2024

5.0

Pros

This is a very powerful tool that can provide an in-depth analysis of how every dollar is spent in an organisation. It has so many out-of-the-box KPIs. Once implemented, it has saved our finance function hours each week. We are no longer doing non-add-value tasks but more strategic analysis.

Cons

It will require an investment of time on your behalf to get familiar with how the system works; however, this also demonstrates the depth of the product. In the long run, you'll be paid back multiples times over.

Review Source

JC

Joshua C.  
Director, Finance & Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Mosaic - Great Tool for SaaS FP&A"

May 17, 2023

5.0

Excellent

Pros

Ease of use, flexibility, and that it's tailored to SaaS

Cons

Not as robust as some other tools, so may not work for all companies, but excellent for our SaaS organization

Review Source

LB

Luis B.  
Finance Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Customer Support"

August 8, 2023

5.0

\- We reduced the amount of guessing in our forecast thanks to the modeling tool.- Reduced the amount of manual calculations.- Provided more visibility to the whole team

Pros

Apart from all the tools and capabilities witihin Mosaic. Their support team (especially Eli) were really helpful in the implementation and reducing the learning curve.

Cons

It was a little complicated to understand and the learning curve can take time. But as I said, the customer support was great in helping as much as they could and providing guidance when needed.

Review Source

AC

Andrew C.  
Director of Finance  
Computer Software  
Used the software for: 2+ years

### "Great product"

February 12, 2025

5.0

It is a ten on ten experience as they help set up the system and provide advice when modeling.

Pros

Ease of use, report building, consolidation & support from Mosaic.

Cons

Institutional investors have difficulty getting internal approval to access the platform. I need to extract the reports in excel which is time consuming.

Review Source

ZC

Zac C.  
Financial Controller  
Computer Software  
Used the software for: 6-12 months

### "Great for analysis"

February 19, 2025

4.0

Mosaic has been helpful for analysis however we have struggled with getting forecasting up to speed.

Pros

The analysis has been reallly insightful in getting all our data collated in one space. We can now quickly and easily compare metrics that in the past took a lot of time to create.

Cons

We still find Excel much easier to manipulate in terms of forecasting. Resource planning seems quite restrictive in terms of business specific inputs that we want to create

Review Source

LS

Lisa S.  
Customer Success  
Telecommunications  
Used the software for: 1-2 years

### "Great for Project Management"

December 3, 2024

5.0

We use Mosaic mainly for project management and document storage. Prior to this, we did everything manually and it was very inefficient. Now with Mosaic, we can easily see a project and the status along with all the documentation that goes with it. Everything is so organized and easy to find. This was a huge help to our business.

Pros

I like the organization of the documents and project management. I can easily see a projects status and understand where we are at without asking anyone.

Cons

It was a little difficulty learning something new but we made a giant leap from a manual process to Moasic so a learning curve was expected.

Review Source

MS

Mark S.  
CFO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Mosaic's ease of setup and data import capabilities make it a very useful FPA tool"

November 19, 2024

5.0

Positive experience. Still in the early stages, but looking forward to building out the tool over time.

Pros

Ease of implementation and ease of use. Directly connecting to our GL and CRM tools has been great for reporting and forecasting capabilities.

Cons

Built more for SAAS revenue clients. We worked with Mosaic's solution consultants to help build forecasting and reporting tools that work for a project based business such as ours.

Review Source

NF

Nick F.  
Value Creation and Strategy  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for increased automation of forecasting and reporting"

November 19, 2024

4.0

Pros

The integration with Sage and Hubspot is great, allowing us to have one system with the source of truth for financial and sales metrics. The modelling functionality is very useful and the support that we received from the implementation team to help us build out our dynamic models was very helpful.

Cons

Mosaic is continuing to add new functionality and capabilities, but there is currently a limited ability to customize the charts/tables within the tool. The team is very receptive to feedback and different needs and I would expect that there will continue to be improvements in this area.

Review Source

RA

Ryan A.  
Sr Director FPA  
Information Technology and Services  
Used the software for: Less than 6 months

### "Mosaic is a next level SaaS FP&A tool vs. traditional planning tools"

September 25, 2024

5.0

Mosaic is great at taking information from our financial systems, CRM, and HR tools to enable easy financial performance tracking and reporting. With numerous data points needed to report on business performance having all details readily available in one place allows for timely and accurate reporting that formerly took days to manually consolidate and manually update in multiple spreadsheets. Mosaic also enables easier 3 statement scenario and long term planning that can be extremely manual and error prone when done via spreadsheets.

Pros

Mosaic allows you to simplify and even automate numerous monthly tasks including ARR reporting, headcount planning, SaaS metric reporting & benchmarking. Building visuals is extremely simple and straightforward and can be easily shared to internal stakeholders. FP&A tasks that historically took multiple days can now be done in a fraction of the time, leaving more time to analyze results and derive key business insights. Implementation and support teams are extremely helpful in go-live and ongoing support.

Cons

Some integrations can be limited based on internal structure, but there are workarounds.

Switched from

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)

Tool was not tailored to SaaS and we were getting little value from the tool. Many tasks still needed to be done manually in many different spreadsheets.

Review Source

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