--- title: "berliCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about berliCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/219150/berliCRM/" page_type: "product" language: "en" --- # berliCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) berliCRM ## What is berliCRM? berliCRM is a software package containing common customer relationship management functions. It is a software application that can be downloaded free of charge. The program is based on the Vtiger system and has a user community offering support and development, plus a communication forum. Users can access various CRM functions and the program is mainly used by employees from areas such as sales, marketing, and support. ## What is berliCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for berliCRM?[Manage this product listing](https://www.g2.com/products/berlicrm/claim_requests/new?auto=true) ## berliCRM Overview Updated August 2026 AI summary berliCRM is a CRM platform for small and midsize businesses focused on B2B operations, offering contact management, interaction tracking, and a central customer database to organize and store relationship details. It supports pipeline management, provides an API for integration and custom workflows, and connects natively with Microsoft Outlook. Deployment options include cloud, web, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### berliCRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## berliCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about berliCRM Overview ### What company size and specific industries is berliCRM built for? berliCRM is designed for small to medium-sized B2B companies across a range of departments. It is suited to organizations that need customer relationship management tools for business-to-business operations rather than a specific industry sector. Features and Usability ### What are the key features of berliCRM? berliCRM offers contact management and a contact database for storing customer records, along with interaction tracking to log calls and communications. It also includes pipeline management for tracking sales stages and an API for connecting with other software and custom workflows. Integrations ### Which third-party tools and platforms does berliCRM integrate with? berliCRM integrates with Microsoft Outlook for email and calendar connectivity. The catalog lists this native integration as the available third-party platform, supporting core communication and scheduling workflows within the CRM. Getting Started and Support ### What customer support options does berliCRM offer? berliCRM provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users ways to send questions, search common answers, and find self-service guidance when needed. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) berliCRM includes other CRM capabilities that reviewers also consider important, such as **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store customer details, organize interactions, and keep relationship information easy to access, helping businesses manage follow-ups and maintain more consistent customer communication. API Application programming interface that allows for integration with other systems/databases Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. berliCRM 5 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.