# SALTO KS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SALTO KS the right Key Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219193/SALTO-KS/reviews --- SALTO KS 3.1 (9) [View alternatives](https://www.capterra.com/p/219193/SALTO-KS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of SALTO KS Ease of use 3.0 Customer Service 2.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marek H. Senior Software Engineer Biotechnology Used the software for: 6-12 months ### "User-friendly app that eliminates access cards" May 10, 2023 5.0 Pros I've never experienced any issues opening doors. App provides a clear log of recent access, which make it really easy to track time spent inside a building/room. There is no need to carry any access card or key - everything works through your smartphone. Cons While I did not experience any bad situations myself, if your phone battery runs out at an inconvenient time, it might cause some troubles to access some points. Review Source JS Jesse S. Manager Real Estate Used the software for: 2+ years ### "Salto is okay, do more research" March 28, 2025 4.0 It has been okay, If i could then I would probably research another system like Kisi maybe Pros The app access and how "easy" it was supposed to be to use Cons We have issues with locks going offline, cant really use time frames, integration issues with coworking software, and more Alternatives considered [Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/) Reason for choosing SALTO KS I was too late into the equation to have a say Review Source Daria J. Realtor Real Estate Used the software for: 6-12 months ### "Way too many bugs" August 26, 2024 2.0 This app is a good concept for short rental or event spaces however the implementation makes it bad.We wanted to have it for our guests, but the issues with locks that don't open were just too many for us to handle. It makes our job actually worse than dealing with the regular keys.You need to have your phone with you, if a guest leaves the phone somewhere there is no way to enter the property and here comes the problem we as hosts need to deal with. Pros Idea is good, app is easy to install and accessible. Cons It has bugs, for some reason it requires to confirm the email many times even if the email has been already confirmed. It doesn't work on my iPhone if the battery is below 20% which makes it very stressful. (no issue like that on Android).Once the office mode is on, it leaves all the door in the unit open, so there is no way to turn this mode off for one room only. All the rooms will remain open, even if each room has a lock. That imposes a huge safety issue if there are roommates. Review Source ER Ella R. Senior Business Manager Marketing and Advertising Used the software for: 1-2 years ### "Simple but effective" January 12, 2024 4.0 It does exactly what we need. Very little issues from users. Relatively low in cost. We have installed it now in 3 of our offices. Pros Easy to install and easy to use. A quick switch from using keys as access to using a digital solution. Complete visibility of who is coming in and out of the office. Supports our hybrid working model. Cons Haven't had any bad experiences but I would recommend you use a company local to you to install it, as you'll have better customer service and overall experience. Worth noting that what we have doesn't link with our alarm system. Review Source MH Maci H. Director of Human Resources Hospital & Health Care Used the software for: Less than 6 months ### "SALTO is easy! " December 6, 2021 4.0 Salto is a huge benefit to our facility because we have 3 different administrator roles assigned to the platform. Any one of us can make changes to access for employees at anytime. It gives our staff and patients the peace of mind that no one is in the building that shouldn't be. If something goes wrong, we would know who all was in the facility at that and can be easily pulled from a report. Pros Salto is easy to use. I frequent this software because of the ever changing employees we have in our facility. With an average of 170 employees, we have 2 - 3 resign each month and 2-3 onboard each month. The back and forth access changes are easy because of Salto! I can feel confident that when I make changes to an employees access that the change is in real-time and our facility is safe. Cons The SALTO discs and are a little on the expensive side. They are great to use.. just kind of expensive! Review Source LB Lara B. Committee member Hospitality Used the software for: 2+ years ### "Steer clear - appalling customer service " July 3, 2021 1.0 Terrible! Pros The promises of ease of implementation and uae Cons Not told of ongoing costs, doesn’t deliver on any of its promises - fobs not working - mobile app doesn’t work - slow - impossible to troubleshoot - non-existent customer service Reason for choosing SALTO KS I was against it - overruled by the head of the committee!!!! Review Source VR Verified Reviewer Solutions Architect Automotive Used the software for: Less than 6 months ### "Simple yet functional access solution" May 11, 2023 5.0 Pros I like how simple the app is for as the access card. I really serve its purpose. Cons I don't really know, maybe it is too simple (design-wise) for someone. Review Source JD Jan D. \- Computer Software Used the software for: 6-12 months ### "Causes daily frustrations" October 12, 2023 2.0 The app manages to open door usually only on second try. Frustrating experience as it takes like 15 seconds. Avoid. Pros They have iOS app, which sounded very promising Cons The mobile app sucks - slow, unreliable. Review Source SS Simone S. Inhaberin Hospitality Used the software for: Less than 6 months ### "Die Codes sind viel zu lang + die Eingabezeit zu kurz" December 5, 2022 1.0 Pros Bislang habe ich wesentlich mehr Arbeit und Kunden durch dieses System verloren, der erhoffte Vorteil/ Vereinfachung blieb bislang aus Cons Einen 6-8 stelligen Code einem Gast zu senden und dies auch noch in einer bestimmten Zeit einzugeben, ist nicht sehr kundenfreundlich und müsste sofort von Salto KS abgeändert werden.Alle meine Gäste haben sich bisher über die Länge der Codes und über die zu kurze Eingabezeit beschwert Review Source Similar Products Featured