--- title: "Keepit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Keepit Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/219243/Keepit/" page_type: "product" language: "en" --- # Keepit Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Keepit ## What is Keepit? Keepit is the industry leader in cloud-to-cloud backup that provides complete coverage across all Microsoft 365 workloads: Teams, Exchange, OneDrive, SharePoint, Groups, and Public Folders. Keepit's architecture runs on a secure, private infrastructure offering data immutability and securing data availability - always. With Keepit, you can manage your data independently from your SaaS provider. ## What is Keepit used for? [Backup](https://www.capterra.com/backup-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Email Archiving](https://www.capterra.com/email-archiving-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Keepit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://keepit.com&name=Keepit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Keepit 4.8 (55) VS. [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (55) Ease Of Use 4.7 (94) Value For Money 4.7 (49) Value For Money 4.7 (81) Customer Service 4.8 (51) Customer Service 4.7 (79) ## Keepit alternatives Highest Rated [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews) Starting price $475.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Cohesity](https://www.capterra.com/p/166007/Cohesity/) [4.6 (54)](https://www.capterra.com/p/166007/Cohesity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166007/Cohesity/) ## FAQs about Keepit Overview ### Which roles and teams benefit most from Keepit? Keepit is most used by IT leaders, administrators, and infrastructure teams that need reliable cloud backup, fast recovery, and centralized data protection. CIOs, CTOs, and heads of IT use it to reduce risk and support compliance, while systems engineers and IT managers rely on it for day-to-day backup monitoring and restoration workflows. Answer based on 55 reviews Overview ### What company size and industries is Keepit built for? Keepit is built mainly for small businesses, which make up 55% of reviewers, with Construction the top industry at 9%. It also serves midsize businesses at 35% and enterprises at 11%, with additional adoption in Real Estate and Information Technology and Services, each representing 5% of reviewers. Answer based on 55 reviews Features and Usability ### What are the key features of Keepit? Keepit includes core backup and recovery features such as automatic backup, cloud backup, web-based restoration, and archiving and retention. Reviewers most often highlight fast setup, simple restore for Microsoft 365 data like Exchange Online, OneDrive, SharePoint, and Teams, plus role-based permissions and secure off-platform storage for disaster recovery. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does Keepit integrate with? Keepit integrates with Arcserve UDP and supports backup workflows for on-premises virtual machines. The available integration data points to a focused connection set centered on Arcserve UDP, covering a key backup platform used alongside Keepit for protected infrastructure. Answer based on 8 reviews Getting Started and Support ### How easy is Keepit to set up and deploy? Keepit makes setup and deployment straightforward for most organizations, with quick configuration and a SaaS model that runs quietly after launch. IT administrators often describe a wizard-like onboarding process and helpful support, though some deeper Microsoft 365 integrations or apps like Zendesk can take more effort during initial configuration. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Keepit offer? Keepit provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions offer guided setup remotely, documentation gives written reference material, and videos support self-paced learning and feature review. Getting Started and Support ### What customer support options does Keepit offer, and how do users rate the experience? Keepit offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as quick, knowledgeable, friendly, and helpful, with good guides and strong ongoing communication. Some users, however, report technical issues during installation and updates that made the product less user-friendly. Answer based on 10 reviews Features and Usability ### How well does Keepit handle backup and restore? Keepit handles Microsoft 365 backup and recovery well, with simple restores for files, mail, OneDrive, Teams, and SharePoint. IT teams often value the separate cloud storage and disaster recovery role, though some report restore limits for large jobs, SharePoint issues, missing Power Automate coverage, and little manual control over backup runs. Answer based on 28 reviews Features and Usability ### Is Keepit easy to use? Keepit offers a simple, intuitive interface that most teams learn quickly with little training. Small business admins and general IT staff often find navigation, daily management, and restore tasks straightforward, while some mention the dashboard could feel faster and advanced features may still require extra learning to get full value. Answer based on 15 reviews ## Features AI summary Based on 2,604 Backup reviews Capterra reviewers point to these as the top priorities when choosing backup software: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Keepit supports all three features buyers rate most highly: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, keep stored information safe, and restore systems quickly after outages or data loss, allowing teams to maintain continuity and reduce operational risk. Backup and Recovery 5.0 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 4.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Disaster Recovery 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events Cloud Backup 4.8 (33) 90.91% of 33 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Encryption 4.8 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Convert data into a code for security Incremental Backup 4.9 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Keepit 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Web Access/Restoration: Web Access/Restoration --- Get Advice We can help you find the software with the features you need. Features 4.6 (55) 4.6 Based on 55 reviews ## Pricing Value for money 4.7 (49) ### Starting price Free trial not available Value for money 4.7 (49) 4.7 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (51) 4.8 Based on 51 reviews ## User reviews Overall rating 4.8 Based on 55 reviews Filter by rating 5(47) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Manager IT-Operations Information Technology and Services ### "Great service of Cloud-to-Cloud backup for M365 and many more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan. Pros A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down). Cons The dashboard could be a bit faster. I think that's the only thing I don't like. Switched from [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) The UI, the price and the usability was much better with Keepit. Alternatives considered [AvePoint Cloud Backup](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/) [Veritas Cloud Storage](https://www.capterra.com/p/174304/Veritas-Cloud-Storage/) Reasons for choosing Keepit Veritas SaaS backup was simply a rebranded Keepit instance - so, we stick with the original. Avepoint did provide support from China and did rely on Microsoft Azure Infrastructure, so the restore process would rely on the same infrastructure as the service we want to back up + a support that is not located in our time zone and is outside of Europe. Keepit, on the other hand, is an European company. So we chose Keepit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Ben H. Designer Design ### "Kept allows you to do just that!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 21, 2023 Peace of mind is the point, and Kept supplies it in spades! Pros These days backups need to be constant, invisible and always on. Just because you work in the cloud doesn't mean your data is protected unless you back it up. Kept solves the problem! Cons When tested the restore process was sometimes slow, but it worked as it should in the end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dragan S. Systems Engineer Financial Services ### "Keepit review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2023 Pros Easy configuration, SaaS model, per user licensing model Cons Does not include backup for power automate flows Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Andrej A. Systems Engineer Financial Services ### "KeepIT Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 17, 2023 Pros Easy configuration, SaaS model and the licensing model. Cons Doesn't offer backup of Power Automate flows and there are some issues with the restore of SharePoint sites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Christian D. IT Manager Insurance ### "Easy Recovery " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 Pros The search engine is superb. Finding some missing or deleted files is very simple and fast. With keepit we can safe a lot of time in support cases. Also the different methods and speed for recovery jobs is next level. Cons We are not able to manually start immediately back jobs, it's always an automated task of the solution Alternatives considered [nAbleMD](https://www.capterra.com/p/75736/nAbleMD/) [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Carsten A. CTO Primary/Secondary Education ### "Secure and easy backup and recovery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 22, 2022 We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction. Pros The setup was very easy, and it just works. Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy. I really like the feature where you can give a user a link to all (or just some) their backup data. Cons It would always be better if the cost was lower. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Samuel O. IT Construction ### "My review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2022 Pros The software is easy to use and the implementation is fast. Cons I didn´t like the visualization of emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lasse T. Information Systems Manager Higher Education ### "3rd party backup to ensure you have your data in more than one Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 Excellent Pros The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen. Cons Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Juan C. CIO Pharmaceuticals ### "Keepit for M365 Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 Nice customer service from sales to implementation and ongoing support Pros Easy connection to M365 and simple recovery options Cons Search functionality is very limited with search string restrictions and poor filter options for results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jose David L. CIO Food & Beverages ### "strong and cevil points of keepit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2022 I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed. Pros I really like having different copies over time of my emails anonymously by the user, it's an extra security. Cons His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user. Alternatives considered [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reasons for choosing Keepit I chose Keepit because it was the easiest and the one I liked the most. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219243/Keepit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rubrik vs Keepit](https://www.capterra.com/compare/148206-219243/Rubrik-vs-Keepit)