# Keepit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Keepit Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/219243/Keepit

---

# 

 Keepit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Keepit

## What is Keepit?

Keepit is the industry leader in cloud-to-cloud backup that provides complete coverage across all Microsoft 365 workloads: Teams, Exchange, OneDrive, SharePoint, Groups, and Public Folders. Keepit's architecture runs on a secure, private infrastructure offering data immutability and securing data availability - always. With Keepit, you can manage your data independently from your SaaS provider.

## What is Keepit used for?

[Backup](https://www.capterra.com/backup-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Email Archiving](https://www.capterra.com/email-archiving-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Keepit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://keepit.com&name=Keepit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Keepit

4.8 (55)

VS.

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (55)

Ease Of Use

4.7 (94)

Value For Money

4.7 (49)

Value For Money

4.7 (81)

Customer Service

4.8 (51)

Customer Service

4.7 (79)

## Keepit alternatives

Highest Rated

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews)

Starting price

$475.00

Per User, Per Month

[Cohesity](https://www.capterra.com/p/166007/Cohesity/)

[4.6 (53)](https://www.capterra.com/p/166007/Cohesity/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/166007/Cohesity/)

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/155180/Backblaze-for-Business/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cloud Backup

4.8 (33)

90.91% of 33 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Incremental Backup

4.9 (24)

75.00% of 24 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Backup Log

4.6 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Encryption

4.8 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

Convert data into a code for security

Backup and Recovery

5.0 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Secure Data Storage

4.9 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Keepit 32 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Import, collect, and capture data from multiple sources

Ability to restore deleted, hidden, or lost data from an email server/system

Manage and store data in a database

Graphical representation of data

Plan and implement business continuity measures in case of unforeseen events

Compare new data with existing records to detect duplicate entries

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Compliant with HIPAA, which sets standards for sensitive patient data protection

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Files and folders are updated in real-time when changes/edits are made

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Web Access/Restoration

Get Advice

We can help you find the software with the features you need.

Features

4.6 (55)

4.6

Based on 55 reviews

## Pricing

Value for money

4.7 (49)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (49)

4.7

Based on 49 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (51)

4.8

Based on 51 reviews

## User reviews

Overall rating

4.8

Based on 55 reviews

Filter by rating

5(47)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Manager IT-Operations

Information Technology and Services

### "Great service of Cloud-to-Cloud backup for M365 and many more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2023

We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan.

Pros

A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down).

Cons

The dashboard could be a bit faster. I think that's the only thing I don't like.

Switched from

[Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)

The UI, the price and the usability was much better with Keepit.

Alternatives considered

[AvePoint Cloud Backup](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/)

[Veritas Cloud Storage](https://www.capterra.com/p/174304/Veritas-Cloud-Storage/)

Reasons for choosing Keepit

Veritas SaaS backup was simply a rebranded Keepit instance - so, we stick with the original. Avepoint did provide support from China and did rely on Microsoft Azure Infrastructure, so the restore process would rely on the same infrastructure as the service we want to back up + a support that is not located in our time zone and is outside of Europe. Keepit, on the other hand, is an European company. So we chose Keepit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Ben H.

Designer

Design

### "Kept allows you to do just that!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 21, 2023

Peace of mind is the point, and Kept supplies it in spades!

Pros

These days backups need to be constant, invisible and always on. Just because you work in the cloud doesn't mean your data is protected unless you back it up. Kept solves the problem!

Cons

When tested the restore process was sometimes slow, but it worked as it should in the end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dragan S.

Systems Engineer

Financial Services

### "Keepit review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 17, 2023

Pros

Easy configuration, SaaS model, per user licensing model

Cons

Does not include backup for power automate flows

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Andrej A.

Systems Engineer

Financial Services

### "KeepIT Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 17, 2023

Pros

Easy configuration, SaaS model and the licensing model.

Cons

Doesn't offer backup of Power Automate flows and there are some issues with the restore of SharePoint sites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Christian D.

IT Manager

Insurance

### "Easy Recovery "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2022

Pros

The search engine is superb. Finding some missing or deleted files is very simple and fast. With keepit we can safe a lot of time in support cases. Also the different methods and speed for recovery jobs is next level.

Cons

We are not able to manually start immediately back jobs, it's always an automated task of the solution

Alternatives considered

[nAbleMD](https://www.capterra.com/p/75736/nAbleMD/)

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Carsten A.

CTO

Primary/Secondary Education

### "Secure and easy backup and recovery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 22, 2022

We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction.

Pros

The setup was very easy, and it just works. Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy. I really like the feature where you can give a user a link to all (or just some) their backup data.

Cons

It would always be better if the cost was lower.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Samuel O.

IT

Construction

### "My review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2022

Pros

The software is easy to use and the implementation is fast.

Cons

I didn´t like the visualization of emails.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lasse T.

Information Systems Manager

Higher Education

### "3rd party backup to ensure you have your data in more than one Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Excellent

Pros

The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen.

Cons

Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Juan C.

CIO

Pharmaceuticals

### "Keepit for M365 Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Nice customer service from sales to implementation and ongoing support

Pros

Easy connection to M365 and simple recovery options

Cons

Search functionality is very limited with search string restrictions and poor filter options for results.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jose David L.

CIO

Food & Beverages

### "strong and cevil points of keepit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2022

I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.

Pros

I really like having different copies over time of my emails anonymously by the user, it's an extra security.

Cons

His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user.

Alternatives considered

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reasons for choosing Keepit

I chose Keepit because it was the easiest and the one I liked the most.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/219243/Keepit/reviews/)

Popular comparisons

[Rubrik vs Keepit](https://www.capterra.com/compare/148206-219243/Rubrik-vs-Keepit) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)