--- title: "Keepit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Keepit Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/219243/Keepit/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Keepit Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Keepit ## What is Keepit? Keepit is the industry leader in cloud-to-cloud backup that provides complete coverage across all Microsoft 365 workloads: Teams, Exchange, OneDrive, SharePoint, Groups, and Public Folders. Keepit's architecture runs on a secure, private infrastructure offering data immutability and securing data availability - always. With Keepit, you can manage your data independently from your SaaS provider. ## What is Keepit used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Keepit?[Manage this product listing](https://www.g2.com/products/keepit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Keepit 4.8 (55) VS. [4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/) Starting Price Contact vendor Starting Price $428 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (55) Ease Of Use 4.6 (94) Value For Money 4.7 (49) Value For Money 4.6 (81) Customer Service 4.8 (51) Customer Service 4.5 (79) ## Keepit alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews) Starting price $475.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/) [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155742/CloudAlly/) [Cohesity](https://www.capterra.com/p/166007/Cohesity/) [4.6 (54)](https://www.capterra.com/p/166007/Cohesity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166007/Cohesity/) ## FAQs about Keepit Overview ### What problems does Keepit solve? Keepit solves the risk of lost or inaccessible Microsoft 365 data by automating backups for Exchange Online, Teams, SharePoint, OneDrive, and Entra ID in independent storage. IT administrators and business continuity teams use it to recover individual files, emails, user data, or SharePoint groups quickly after deletion, outages, or disasters. Answer based on 28 reviews Overview ### Which roles and teams benefit most from Keepit? Keepit is most used by IT leaders, including CIOs, CTOs, and heads of IT, who oversee data protection and business continuity. IT managers, administrators, systems engineers, and infrastructure teams use it to manage backups, recover cloud data, monitor protection status, and support operational recovery when data is lost or disrupted. Answer based on 55 reviews Overview ### What company size and industries is Keepit built for? Keepit is built for information technology and services organizations, with small businesses representing 55% of reviewers. Midsize businesses account for 35% and enterprises 11%. Beyond IT services, it is also used in construction, its top reviewer industry at 9%, and real estate, at 5%. Answer based on 55 reviews Features and Usability ### What are the key features of Keepit? Keepit includes automated cloud backup and recovery for Microsoft 365 services, including Exchange Online email, Teams, SharePoint, OneDrive, and Entra ID. Core features include automated scheduling, web-based restoration, archiving and retention, encryption, and role-based permissions. Reviewers particularly discuss simple setup, hands-off backup operation, and file, mailbox, or SharePoint restore options. Answer based on 28 reviews Getting Started and Support ### How easy is Keepit to set up and deploy? Keepit supports quick SaaS deployment with guided configuration and little ongoing maintenance for many Microsoft 365 environments. Administrators value wizard-led setup, documentation, and support assistance, then let scheduled backups run automatically. More detailed integrations, such as Microsoft 365 or Zendesk configuration, can require extra guidance and time. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Keepit offer? Keepit provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Keepit offer, and how do users rate the experience? Keepit offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, friendly, and helpful during setup, recovery, and ongoing use. Some reviewers report technical installation issues and problematic software updates that made the product less user-friendly. Answer based on 10 reviews Features and Usability ### How well does Keepit handle Microsoft 365 backup and restore? Keepit provides cloud backup and recovery for Microsoft 365 data, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID. IT teams value simple file and site restores and independent storage, although some report gaps for Power Automate, cross-user OneDrive recovery, and occasional processing delays. Answer based on 28 reviews Features and Usability ### Is Keepit easy to use for backup management? Keepit offers an intuitive backup management interface that most administrators learn quickly. Small business teams and IT staff describe navigation, deployment, and recovery tasks as straightforward, with guided onboarding and simple controls. Some users want more training to explore every service feature, and dashboard responsiveness may occasionally feel slow. Answer based on 15 reviews ## Features AI summary Based on 2,612 Cloud Storage reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Keepit supports all three of the features reviewers value most: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, keep stored information safe, and recover operations more quickly after outages or data loss, allowing teams to maintain continuity and reduce risk. Backup and Recovery 5.0 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 4.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Encryption 4.8 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Convert data into a code for security Data Recovery 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system Access Controls/Permissions 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Archiving & Retention 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Keepit 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions --- Features 4.6 (55) 4.6 Based on 55 reviews ## Pricing Value for money 4.7 (49) Value for money 4.7 (49) 4.7 Based on 49 reviews ## Support, customer service and training options Customer Service 4.8 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (51) 4.8 Based on 51 reviews ## User reviews Overall rating 4.8 Based on 56 reviews Filter by rating Counts reflect reviews available in this feed. 5(48) 4(6) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Simon C. Director of Construction Modelling Used the software for: 3-5 years 5.0 November 5, 2026 AI summary based on a full review KeepIt offers excellent pricing and dependable support, contributing to a positive user experience. However, the search and filter capabilities could benefit from additional features. Log in to unlock the full review, detailed ratings, and pros & cons Ayhan H. IT Operations Executive Used the software for: Less than 1 year ### "Ayhan's Comment for Keepit at AH@06092022\_1540" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2022 This Keepit idea is perfect! Everything works fine! Pros This Keepit idea is perfect! Everything works fine! Cons I thing the Mobile Applications can be easy to use? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Manager IT-Operations Used the software for: 3-5 years ### "Great service of Cloud-to-Cloud backup for M365 and many more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2023 We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan. Pros A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down). Cons The dashboard could be a bit faster. I think that's the only thing I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT-Administrator Used the software for: 3-5 years ### "Productreview" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 28, 2021 It was great now its just decent. Pros Being able to easily share dokuments by rightclicking and choosing "share with keepit" and the content of the shared folder was originally dynamic. Cons To many technical problems with installing and faulty softwareupdates. But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse... It became less userfriendly for our teachers to use and to expensive a product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CIO Used the software for: 1-3 years ### "Easiest and fastest way to a reliable O365 and AAD backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2022 "easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier! Pros Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities Cons As usual the price, but to be honest it's worth every cent! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CIO Used the software for: 3-5 years ### "strong and cevil points of keepit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed. Pros I really like having different copies over time of my emails anonymously by the user, it's an extra security. Cons His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Information Systems Manager Used the software for: 3-5 years ### "3rd party backup to ensure you have your data in more than one Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 Excellent Pros The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen. Cons Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP Information Technology Used the software for: 1-3 years ### "A good and easy to use cloud solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2022 Keepit Gives me peace of mind to know that there is a good backup in a protected place Pros It's very easy to implement and use. Has all the features I need for mail backup Cons The price is a little bit high compared to other solutions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Fredrik N. CIO Used the software for: 3-5 years ### "Best in class backup solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2021 This is a very reliable service, gives you good sleep knowing all 365 things are backed up on a secondary place Pros Ease of use and implementation, its a startup and forgett deployment, it just works Cons I cant really think of any drawbacks. Its so easy to use and deploy and then you can relax. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Infrastructure Engineer Used the software for: 1-3 years ### "M365 SAAS Backup" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 17, 2022 Great service and can see a clear path of what they are trying to achieve with this product, looking forward to more updates coming out. Pros Easy to use and setup we had it up and running within a couple of hours and also have restored data quickly too Cons We would like better search functionality to be able to easily find emails or data to restore Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219243/Keepit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rubrik vs Keepit](https://www.capterra.com/compare/148206-219243/Rubrik-vs-Keepit)