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Keepit

Keepit

4.8 (55)
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Recent review

"Great service of Cloud-to-Cloud backup for M365 and many more"

5.0

Verified Reviewer - Manager IT-OperationsAugust 31, 2023

STARTING PRICE

Not provided by software provider

Free Trial
Not Available

EASE OF USE

4.7/5

Based on Capterra user reviews

TOP RATED

2023  Shortlist Badge

What is Keepit?

Keepit is the industry leader in cloud-to-cloud backup that provides complete coverage across all Microsoft 365 workloads: Teams, Exchange, OneDrive, SharePoint, Groups, and Public Folders. Keepit's architecture runs on a secure, private infrastructure offering data immutability and securing data availability - always. With Keepit, you can manage your data independently from your SaaS provider.

Do you work for Keepit?Claim this product profile
Keepit login screen
List of connectors
Configuration pop up for Microsoft
Restore pop up
Job monitor

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Keepit

4.8 (55)
Keepit

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USD $6.00
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Keepit Reviews

Showing 5 of 55 reviews
Overall
4.8
Ease of Use
4.7
Customer Service
4.8

Pros

  • Keepit Gives me peace of mind to know that there is a good backup in a protected place.

  • This is a very reliable service, gives you good sleep knowing all 365 things are backed up on a secondary place.

  • The ease of implementation was fantastic. We were up and running in minutes.

  • Keepit are really interested and keen to know that their product is working for us. We have a named account manager who is quick to respond, knowledgeable and helpful.

Cons

  • Search functionality is very limited with search string restrictions and poor filter options for results.

  • I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.

  • I'm missing the option to download a pst file from the archived mails.

  • But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse.

Most Helpful Reviews for Keepit

Ayhan H. avatar
Ayhan H.
IT Operations Executive
Food & Beverages, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 6, 2022

"Ayhan's Comment for Keepit at AH@06092022_1540"

Overall: This Keepit idea is perfect! Everything works fine!

Pros: This Keepit idea is perfect! Everything works fine!

Cons: I thing the Mobile Applications can be easy to use?

Verified Reviewer
Manager IT-Operations
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 31, 2023

"Great service of Cloud-to-Cloud backup for M365 and many more"

Overall: We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan.

Pros: A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down).

Cons: The dashboard could be a bit faster. I think that's the only thing I don't like.

Alternatives Considered: AvePoint Cloud Backup and Veritas Cloud Storage
Reasons for Choosing Keepit: Veritas SaaS backup was simply a rebranded Keepit instance - so, we stick with the original. Avepoint did provide support from China and did rely on Microsoft Azure Infrastructure, so the restore process would rely on the same infrastructure as the service we want to back up + a support that is not located in our time zone and is outside of Europe. Keepit, on the other hand, is an European company. So we chose Keepit.
Reasons for Switching to Keepit: The UI, the price and the usability was much better with Keepit.
Michael D.
IT-Administrator
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 24, 2021

"Productreview"

Overall: It was great now its just decent.

Pros: Being able to easily share dokuments by rightclicking and choosing "share with keepit" and the content of the shared folder was originally dynamic.

Cons: To many technical problems with installing and faulty softwareupdates. But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse... It became less userfriendly for our teachers to use and to expensive a product.

Reasons for Choosing Keepit: Ease of sharing content with external users. Content folders was dynamic after sharing. Not to expensive a product initially.
Peter G.
CIO
Building Materials, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 23, 2022

"Easiest and fastest way to a reliable O365 and AAD backup"

Overall: "easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier!

Pros: Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities

Cons: As usual the price, but to be honest it's worth every cent!

Reasons for Choosing Keepit: Own cloud enviroment (not Azure) Easy of use Retention period Price
Switched From: Veeam Data Platform
Reasons for Switching to Keepit: Complicated to use Problems with patches and restore
José David L.
CIO
Food & Beverages, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 12, 2022

"strong and cevil points of keepit"

Overall: I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.

Pros: I really like having different copies over time of my emails anonymously by the user, it's an extra security.

Cons: His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user.

Reasons for Choosing Keepit: I chose Keepit because it was the easiest and the one I liked the most.