# Keepit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Keepit the right Backup solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219243/Keepit/reviews --- Keepit 4.8 (55) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Keepit Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Sven Erik M Manager IT-OperationsInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “For us, Keepit is an integral part of our business continuity plan.“ August 31, 2023 JL John L System EngineerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “I'm missing the option to download a pst file from the archived mails.“ July 6, 2022 JP Jon P IT AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I get a good overview in KeepIT, it takes backup of all the Office 365 products. And can use links with password and download the full mailbox.“ June 25, 2021 JL José David L CIOFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “It becomes very difficult to find information among all the documents of a certain user.“ September 12, 2022 CA Carsten A CTOPrimary/Secondary Education, 51 - 200 employeesUsed the software for: More than 2 years. “Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy.“ September 22, 2022 SO Samuel O ITConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “I didn´t like the visualization of emails.“ September 20, 2022 CB Christian B Head of ITComputer Games, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Easy implemented full backup of our Microsoft Office 365 environment.“ July 6, 2022 JC Jesper C Service EngineerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “Cannot find where to setup so I can get a mail each day with status of the backup“ July 27, 2021 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayhan H. IT Operations Executive Food & Beverages Used the software for: 6-12 months ### "Ayhan's Comment for Keepit at AH@06092022\_1540" September 6, 2022 5.0 This Keepit idea is perfect! Everything works fine! Pros This Keepit idea is perfect! Everything works fine! Cons I thing the Mobile Applications can be easy to use? Review Source VR Verified Reviewer Manager IT-Operations Information Technology and Services Used the software for: 2+ years ### "Great service of Cloud-to-Cloud backup for M365 and many more" August 31, 2023 5.0 We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan. Pros A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down). Cons The dashboard could be a bit faster. I think that's the only thing I don't like. Alternatives considered [AvePoint Cloud Backup](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/)[Veritas Cloud Storage](https://www.capterra.com/p/174304/Veritas-Cloud-Storage/) Reason for choosing Keepit Veritas SaaS backup was simply a rebranded Keepit instance - so, we stick with the original. Avepoint did provide support from China and did rely on Microsoft Azure Infrastructure, so the restore process would rely on the same infrastructure as the service we want to back up + a support that is not located in our time zone and is outside of Europe. Keepit, on the other hand, is an European company. So we chose Keepit. Switched from [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) The UI, the price and the usability was much better with Keepit. Review Source MD Michael D. IT-Administrator Education Management Used the software for: 2+ years ### "Productreview" June 24, 2021 3.0 It was great now its just decent. Pros Being able to easily share dokuments by rightclicking and choosing "share with keepit" and the content of the shared folder was originally dynamic. Cons To many technical problems with installing and faulty softwareupdates. But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse... It became less userfriendly for our teachers to use and to expensive a product. Reason for choosing Keepit Ease of sharing content with external users. Content folders was dynamic after sharing. Not to expensive a product initially. Review Source PG Peter G. CIO Building Materials Used the software for: 1-2 years ### "Easiest and fastest way to a reliable O365 and AAD backup" June 23, 2022 5.0 "easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier! Pros Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities Cons As usual the price, but to be honest it's worth every cent! Reason for choosing Keepit Own cloud enviroment (not Azure) Easy of use Retention period Price Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Complicated to use Problems with patches and restore Review Source JDL José David L. CIO Food & Beverages Used the software for: 2+ years ### "strong and cevil points of keepit" September 12, 2022 5.0 I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed. Pros I really like having different copies over time of my emails anonymously by the user, it's an extra security. Cons His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user. Alternatives considered [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reason for choosing Keepit I chose Keepit because it was the easiest and the one I liked the most. Review Source Lasse T. Information Systems Manager Higher Education Used the software for: 2+ years ### "3rd party backup to ensure you have your data in more than one Cloud" September 20, 2022 5.0 Excellent Pros The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen. Cons Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it! Review Source EA Erez A. VP Information Technology Real Estate Used the software for: 1-2 years ### "A good and easy to use cloud solution" September 7, 2022 5.0 Keepit Gives me peace of mind to know that there is a good backup in a protected place Pros It's very easy to implement and use. Has all the features I need for mail backup Cons The price is a little bit high compared to other solutions Alternatives considered [AvePoint Cloud Backup](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/)[Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reason for choosing Keepit Easy to implement and use and better price Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) I prefer to store the data in the cloud. Review Source FN Fredrik N. CIO Apparel & Fashion Used the software for: 2+ years ### "Best in class backup solution" December 21, 2021 5.0 This is a very reliable service, gives you good sleep knowing all 365 things are backed up on a secondary place Pros Ease of use and implementation, its a startup and forgett deployment, it just works Cons I cant really think of any drawbacks. Its so easy to use and deploy and then you can relax. Reason for choosing Keepit We decided that keeping backups in-house of cloud solution was not a way forward. We wanted a separate solution without the need to monitor things and take care of maintenace Review Source JG James G. Senior Infrastructure Engineer Media Production Used the software for: 1-2 years ### "M365 SAAS Backup" May 26, 2022 4.0 Great service and can see a clear path of what they are trying to achieve with this product, looking forward to more updates coming out. Pros Easy to use and setup we had it up and running within a couple of hours and also have restored data quickly too Cons We would like better search functionality to be able to easily find emails or data to restore Reason for choosing Keepit Easy to setup use and manage. Review Source CB Christian B. Head of IT Computer Games Used the software for: 2+ years ### "Keepit - I like it" July 6, 2022 5.0 Pros Easy implemented full backup of our Microsoft Office 365 environment. Adding of new featues without increasing the costs. Cons The integration of SSO was a little bit tricky when we implement Keepit, two years ago. Review Source MS Marc S. System Administrator Consumer Goods Used the software for: 6-12 months ### "Great product" June 21, 2021 5.0 Pros Good price for unlimited storage. Good support. Cons none Switched from [CubeBackup](https://www.capterra.com/p/191994/CubeBackup/) Because with CubeBackup we need a dedicated server with high storage capacity. Review Source JC Jesper C. Service Engineer Medical Devices Used the software for: 6-12 months ### "Keepit OneDrive for Business backup" July 27, 2021 5.0 Pros Its been running automatically for 1 year now without any problems Cons Cannot find where to setup so I can get a mail each day with status of the backup Review Source AT Andrej T. IT manager Chemicals Used the software for: 1-2 years ### "Simple backup" September 6, 2022 4.0 Pros Simple integration, very simple web interface and restoration process. Cons From global point of view, everything is OK. Review Source mT michael T. IT Security Consultant Information Services Used the software for: 6-12 months ### "Defensive IT" July 11, 2022 5.0 Pros it's easy to use and you can fast learn how to use it Cons that you not can get an mail the backup is complet Review Source jR jIm R. IT Advisor Management Consulting Used the software for: Less than 6 months ### "Backup" October 27, 2021 5.0 Easy to use Pros Simple for administration, easy set up and educate a regular user do be an admin Cons all good for now, we will see when we used it for a while Review Source RG Ray G. IT Consultant Education Management Used the software for: 1-2 years ### "Does what it says on the tin" June 23, 2021 5.0 Keepit does what it says and is ideal for a backup system that doesn't need too much input to achive whats expected of it Pros The Ability to restore both induvial files and entire Sharepoint groups at the click of the button Cons The fixed nature of snapshots taken some degree of control would be desirable Reason for choosing Keepit Had the highest number of features company desired and was willing to price match Review Source MM Martina M. Support IT Real Estate Used the software for: Less than 6 months ### "By Club del Sole" November 5, 2021 4.0 Pros Finally we found a software that help us preventing data mail loss. Cons Not great personalization. but at least it does the work Review Source AG Andre G. Senior Manager IT Hospital & Health Care Used the software for: Less than 6 months ### "High sense of security" December 2, 2021 5.0 Pros To have the security to always be able to recover any email or other Microsoft communication channel and to have an automatic backup of employees who have been offboarded. Cons nothing until now :) ...................... Review Source SO Samuel O. IT Construction Used the software for: Less than 6 months ### "My review" September 20, 2022 5.0 Pros The software is easy to use and the implementation is fast. Cons I didn´t like the visualization of emails. Review Source JL John L. System Engineer Construction Used the software for: 1-2 years ### "Setup & go" July 6, 2022 5.0 Easy to setup, easy to use. Pros Once it's set up, it just runs. No hastle, no tweaking, it just works. Cons I'm missing the option to download a pst file from the archived mails. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Pricing and cloud storage provided by Keepit Review Source JC Juan C. CIO Pharmaceuticals Used the software for: 6-12 months ### "Keepit for M365 Backup" September 20, 2022 5.0 Nice customer service from sales to implementation and ongoing support Pros Easy connection to M365 and simple recovery options Cons Search functionality is very limited with search string restrictions and poor filter options for results. Review Source cP claus P. cio Public Relations and Communications Used the software for: 2+ years ### "reliable backup and restore from backups" September 7, 2022 5.0 Pros it was easy to setup 365 integration and it is running with no problems Cons i have not found at the moment anything i dont like with the product Review Source EF Edward F. CIO Oil & Energy Used the software for: 1-2 years ### "Keepit for Email, Office and SharePoint" January 3, 2022 5.0 Pros Very easy to use and reliable. Was quick to implement. Cons Admin web page get stuck sometimes. Many improvements were made. Review Source DH Delin H. IT Engineer Shipbuilding Used the software for: 2+ years ### "The best backup - Keepit" September 7, 2022 4.0 So far so good. Good support, Good guides. Backup recovery done, and was pleased. Pros The product is easy to use, as most of the setup are wizard - like configuration. Even then should there be any queries the support was there to assist. Guides are also readily available, and easy to understand. Cons So far not much issue. Zendesk is a bit more challenging to setup, but still working on it. Review Source CA Carsten A. CTO Primary/Secondary Education Used the software for: 2+ years ### "Secure and easy backup and recovery" September 22, 2022 5.0 We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction. Pros The setup was very easy, and it just works. Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy. I really like the feature where you can give a user a link to all (or just some) their backup data. Cons It would always be better if the cost was lower. Review Source Similar Products Featured