--- title: "JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is JobBOSS² the right Quality Management solution for you? Explore 867 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/219273/JobBOSS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- JobBOSS² 4.2 (867) [View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of JobBOSS² Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews CC Cody C OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing.“ October 15, 2024 JD Jhonny D Senior IT ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months. “We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end.“ April 11, 2025 MB Melv B OwnerMachinery, 2 - 10 employeesUsed the software for: 6-12 months. “Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want.“ October 15, 2024 BL Brandan L Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system.“ October 16, 2024 MB Melv B OwnerMachinery, 2 - 10 employeesUsed the software for: 6-12 months. “Next, the regular updates are fantastic, keeping us up to date with the newest features and enhancements of JobBOSS².“ October 15, 2024 BL Brandan L Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage.“ October 16, 2024 BD Brooke D Office ManagerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations.“ May 30, 2024 CC Cody C OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years. “Also, there is no second security system to get important information if the system goes down.“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 867 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John M. CFO Chemicals Used the software for: 2+ years ### "JobBOSS as an ERP" November 21, 2018 5.0 Overall we like the product and have good results with the support teams. Pros JobBOSS as a standalone is good, with some nice Crystal Reports added on. What makes it great is that there are quite a few add-ons available (for Quality, CRM, etc.) , plus it it stores all of its data in a SQL format that works well with Microsoft products. Cons I work mostly in the Finance/Accounting side of the business. There are some basic things that could be added in the next version upgrades. Review Source Response from ECI Software Solutions November 26, 2018 Hi John, Thank you for your recent review of JobBOSS! We appreciate your feedback in making our solutions better. Would you mind sharing the basic things you referred to that could be added to our next version upgrades? We would love the opportunity to pass this along to our software dev team. Thanks again and we appreciate you as a customer! - The ECi Marketing Team MM Michael M. President Construction Used the software for: 2+ years ### "Complete company software " May 21, 2024 5.0 The customer support was great while implementing the software and after implementation of the software. The software exceeded our expectations. Pros The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them. Cons There was a lot of data entry that had to be done to get the system working correctly for our company. Switched from [Profit-Track](https://www.capterra.com/p/216069/Profit-Track/) Did not work well for the company and was outdated Review Source WB William B. Mechanical Engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Archaic & Tedious" December 30, 2016 1.0 Archaic and Tedious is exactly how I would describe Exact JobBoss. There are significant limitations in the software to consider up front. Part numbers are limited to 30 Characters. Drawing numbers are limited to 16 characters. General Description field is limited to 30 characters. Their answer to this is to provide an extended description dialog box. But you can not see the value of extended description in any sort of list view, therefore you can not see the complete description of your materials or parts anyplace until you generate quote document, or purchase order document, or a report. The general Description field will clip your description. It will let you enter more than 30 characters. But if you save and exit, then open the same quote it will have clipped the description to 30 characters. The UI is not user-friendly despite other reviews. I seriously doubt they have conducted usability and ergonomics studies with actual customers. It is very easy to get off track and be very disorganized with materials. Where it should have a good predefined material structure. The reporting side is very limited unless you are familiar with programming Crystal reports yourself. If you are building a product structure where multiple components use the same material, there is no way to add the same material to multiple components at once. You can copy material from one component to another, however, you cannot copy just a single material. For example, the component that I am copying from may have 5 materials in it. I have to copy all 5 materials into the target component then delete the materials I don't want in it. Same way with copying routings. A tech support rep argued this with me via email. To convince him I was correct and it was not possible I had to take a video of my screen attempting to copy one material and send that to him. Only then did he come off his position that it was possible. I can not see both the routings of a component and the materials of a component at the same time. They are two separate view windows you have to click back and forth in. Likewise, you cannot see the materials in multiple components at once. You have to click back and forth between the components you are interested in. If they rearranged their UI you could do some of these things, because there is plenty of room on your average size monitor screen. I have a 24" monitor and at a comfortable resolution, JobBoss is really only utilizing about 50% of my display space with actual pertinent information and controls. It's very easy to accidentally delete things and there are not many places where you can Undo, so if you accidentally delete something you are SOL. There is no way to add additional custom properties to a component. For example, I can not have Customer Part # and Our Part#. There are unforeseen nuances as well with formatting as well. If you enter a value in Vendor Reference field or Detail Number, then it overwrites the space for Extended Description on our Purchase Orders with Vendor Reference or Detail Number instead. You can not delete a material that has been used in a job. Unfortunately, we have a terrible material database with poorly named materials. We would like to replace the badly named materials with new materials that make more sense. But there is no good way to do this. Once a material has been used, closed, or scheduled it can not be deleted. It can only be inactivated. But what I want to do is replace it completely. Now they will say that they have a replace functionality, but it is really a rename functionality. But you can only rename one material at a time. So it's not really a replace function. Lastly, if you have limited seats you can set a user sign out after a period of time. However, I have found that if you walk away and have not saved your quote or job and it auto signs you out, it DOES NOT always save it for you. So you may lose work that you have done since last save. Pros It has quoting, materials, costing, and scheduling, and job status capabilities. Cons Sadly the UI is severely lacking. And it seems not much thought is given to usability and efficiency. Review Source PH Pablo H. IT Machinery Used the software for: 2+ years ### "ERP to Production" September 26, 2022 4.0 the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships. Pros The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices. Cons once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself. Reason for choosing JobBOSS² the cost monthly was not depending direct to the licenses. Switched from [MIE Trak Pro](https://www.capterra.com/p/161558/MIE-Trak-Pro/) the annual cost to the consulting people. it depends on the licenses so it came to expensive in annual renovation, besides the monthly fee for "rental use" Review Source EM Elliott M. Engineer Industrial Automation Used the software for: 2+ years ### "Excellent Product" July 29, 2021 5.0 We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI. Pros The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop. Cons The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing JobBOSS² JobBoss kept increasing prices to add necessary features where E2 was, at the time, more broad on what you got in the beginning and did not keep tacking on hidden costs. Review Source AD Angelo D. Associate Product Manager Internet Used the software for: Less than 6 months ### "A Comprehensive Solution for Streamlining Business Processes" January 25, 2023 5.0 Overall, JobBOSS² is an excellent software solution for streamlining and automating business processes. It is intuitive and user-friendly, with a wide range of features to help businesses succeed. The customer support team is also helpful and always available when needed. The only downside is the higher cost associated with using the software. Pros JobBOSS² is an incredibly comprehensive and user-friendly software solution for streamlining and automating business processes. It offers a wide range of features such as collaboration tools, scheduling, accounting, and analytics. The user interface is intuitive, making it easy to learn and use. The customer support team is also excellent and always available to help when needed. Cons Although JobBOSS² is a great tool overall, there are some minor issues with the software that can be frustrating. For example, some of the features can be difficult to access and the user manual isn't always clear. In addition, the licensing costs can be expensive for smaller businesses. Switched from [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/) JobBOSS² stands out from other software solutions due to its comprehensive range of features. It offers collaboration tools, scheduling, accounting, and analytics, making it a great choice for businesses of all sizes. It also has excellent customer support that is always available to help when needed. Furthermore, the user interface is easy to learn and use, making it accessible to everyone. Review Source Response from ECI Software Solutions July 7, 2023 Thank you for your thorough feedback! I'm glad that you think JobBOSS² is user-friendly and great for automating your business. Thank you for also sharing that the user manual could be clearer and giving us insight into our pricing. I'd love to hear more from you. Please email me at fyu@ecisolutions.com. Thanks, Fengning Yu JobBOSS² Product Marketer AB Adam B. President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Functional Product - Intermittent SupPOORt" January 8, 2024 4.0 Took several years to get it perform as an accurate ERP. Pros Ability to add and adjust as the business grows Cons Support and set up is painful and stressful Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) JobBoss2 (E2 - Shoptech) scales with the company Review Source SC Steve C. Operations Manager Machinery Used the software for: 2+ years ### "Steve Cate" February 22, 2021 4.0 We can quote jobs so fast with E2 it has become the way we control the pace of our business. If we want to be busier we submit a quote within hours of the RFQ. If we are too busy we take longer to submit quotes. It also helps a lot with scheduling but scheduling is the most difficult function to use. Pros Ease of use and good tech support. Very similar to quickbooks Cons When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned. Alternatives considered [Global Shop Solutions](https://www.capterra.com/p/79014/One-System-ERP-Solutions/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing JobBOSS² Tech support's demo of the product Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) JobBOss tech support was terrible and they were very expensive to add data collection modules. Review Source SB Susan B. Controller Mechanical or Industrial Engineering Used the software for: 2+ years ### "Users since 2005" August 15, 2019 5.0 My overall experience has been very good with all E2 aspects, my concerns have always been handled professionally and quickly. They have been able to modify or create a new program I have requested in a timely efficient manner. Pros I like everything about this software. We have two sites, although we are considered Aerosafe Companies we are in fact two separate companies with their own receivables and payable. I like that I can switch back and forth with ease. I use the accounting modules mostly which are wonderful, I have never had a problem with them. I also use the Purchasing module as I order tooling, material, supplies etc., The Inventory module is great allowing me to allocate all items to a GL code I have set up. Cons There are no cons as far as I am concerned and would recommend it to anyone. I have done so on more than one occasion. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing JobBOSS² E2 was more geared to our needs than the competitors that were being considered. JobBoss was the main one but E2 won over them. Review Source Michael B. Mechanical Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Cumbersome, Clunky, One-Size-Does Not Fit All ERP Software" December 10, 2018 2.0 I've been working with Shoptech for just over a year and gave it my best effort. We have implemented many work arounds to try and work within the forced system. However, there are glaring issues around each corner and fixes are painfully slow to be implemented. Although the software is cloud-based there are many features of a cloud based software that are not being utilized. For example, records do not save until the user clicks save (standard cloud based software packages retain the information as the user updates it). Pros The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system. Cons Where to start... 1. The number of clicks to accomplish a simple task is unreal and extremely time consuming. 2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized. 3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them 4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all). 5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages Review Source MC Milt C. Project Manager Machinery Used the software for: 2+ years ### "Great Manufacturing ERP" October 16, 2024 4.0 Overall, we have a great experience every day with JobBOSS². It works for us, and it does what our workers need. Pros We really like that we can have multiple windows open at the same time and be working on lots of different things at once. It helps us to work faster. Also, the menu items are very clear and the system overall is easy to navigate. Recently quoted parts, RFQ, etc. are all easy to use for us. Keeping track of jobs that our employees are working on is easy with JobBOSS². Cons No complaints. The software does exactly what I need it to do. Review Source rD richard D. Used the software for: ### "" April 2, 2013 4.5 We are a custom fabricator of precision metal parts and assemblies. We are very diverse in our customer market base, each of which has their particular needs and associated challenges. We started out several years ago using Excel spreadsheets for quoting that became increasingly complex and customized. The maintenance aspect of the quotes and quoting process became very convoluted and messy. The biggest problem with a Microsoft product system was the ability for any user to accidentally make changes to the quoting sheet for one particular customer and that calculation would carry over to other quotes. We knew that we needed to improve the process of quoting and tracking time associated with each project. In addition, we wanted to add BOM and stock tracking capabilities, so we began to look at all of the options available. We researched JobBoss, Citrux, Syspro, Intuit and Microsoft Dynamics. Each of the software platforms had pros and cons. For us, the determining factors were price per function and the feature set offerings that were specifically designed for manufacturing. We did not want to custom tailor a software package for our shop. We wanted a software that was already set up for the way we do business, all we had to do was populate the fields and learn the basic functions. Overall, E2 has been a good decision for our company. It has allowed us to scale up and spend much less time tracking order status, employee and machine utilization and keeping track of BOMs without the use of Excel spreadsheets, which we used to use for everything. Excel was a good starting tool for us, but was not sustainable as we have grown. We are much leaner now than before and I feel that we are able to generate and evaluate useful BI data for evaluation. We like having the ability to know the time it takes us to process a particular job through the shop, and the ability for administrative employees to be able to check the status of a job. We have recommended E2 to two of our supply chain partners since inception. One of the companies uses it and does well with it. The other company never embraced it and made the commitment to fully transition over to it. The moral of the story: It is a good tool, but it is not a five minute process to transition into it. It requires a champion within your organization that will learn it and be willing to get the data transfer set up so that your company can make a hard-stop transition over to using the system and not look back to your current system. Human nature is to resist change and you will have to manage your staff’s desire to keep using your current system because it’s comfortable and quicker, due to their knowledge of the current system. We have had a few issues along the way that have been frustrating (probably 5 times in 6 years). On a few occasions we have lost some data and had employees that were unable to input data into the system. We believe that the root cause was the system failing in some way while an employee was logging data. For example, If I am inputting data into an order and there is a fault (for any reason: power dip, hardware on my computer, etc) the E2 system sees this a problem because I was in the main database and when the network connection is re-established. We back up our data daily and can always revert to the previous day’s data. This was a fairly easy fix, but the primary frustration was the lost time determining that the system is no longer recording the data that we put in. Ratings: Initial Install and data transfer, 7 (The tool to do this has gotten better since we migrated our data) Training and support, 9 (Support has been good) Ease of use and how easy to work with, ( Initially, 7. Now that we are comfortable with it, 9) Any hiccoughs or glitches, (Yes, but minor, and probably in line with industry standard.) Accuracy of info generated, 9 (You must ensure that employees are logging into and out of jobs accurately. This takes time, but will become a learned behavior. We have a lady in our office view the employee's log twice per day to ensure that they are logged into a job. If not, then they have to explain why) We would purchase E2 again. Review Source MH Mark H. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "7 yrs of use - just could not get it to deliver " September 9, 2024 2.0 Disappointing. In 2017, we went in excited about all its features and how easy it was to use from sales demos. In reality, that was not our experience. It took over a year to get working, then the next year, trying to get the QB integration to work. In the end, QB integration never worked, forcing us to move all inventory/ordering, etc., back to QB. This was yr 3 now. Project scheduling was difficult to deal with changes and led to consent managing the software, which took just too much time. We moved to a stand-alone project, MGT software, for much better results in yr 3-4. Payroll reports took our bookkeeper an extra 1-2 hours each payroll to compile the information; this added cost just made us move to a stand-alone payroll software in yr 2. When we realized the only use was to hold our legacy job travelers, it was time to extract that information and discontinue the software. However, they have no provisions or support to extract your data in bulk. We had to do one job at a time: extract/download. When we gave the 30-day notice to discontinue our month-to-month service, we were told we missed the cut-off to cancel and would have to pay ten more months. Pros Bar code time tracking on jobs. Really help with shop metrics for individual performance. Cons It isn't easy to learn and train new users. Even after well over a year of working with them, we could never get the QuickBooks integration to work correctly. (The QuickBooks integration for Enterprize just does not work.) We flew in their 1:1 trainer at $1200 per day, and even he could not get the QuickBooks integration to download correctly. He handed it back to their support team, who, in the end, quietly quit the project. The time clock for doing payroll requires much manual work to finalize the payroll hours. It's not a refined process; yes, it has reports for payroll, but it is more of an afterthought. Review Source RH Ryan H. Continuous Improvement Manager Machinery Used the software for: 2+ years ### "Job Shop for Manufacturing" June 26, 2024 4.0 Overall I think the software is a great entry level ERP that can allow a business to quickly understand their costs and find avenues for improvement. Pros JobBOSS2's simple web-based approach makes the software highly accessible and easy to use. The setup is relatively straightforward and allows users to quickly get in tune with their business. Cons The web application can be finicky and will occasionally log you out without warning, and the inventory module is not very intuitive or conducive for precise inventory control. Reason for choosing JobBOSS² We chose JobBOSS2 because of its simple design and how quickly we could implement the software in our business. Review Source NL Norry L. CEO Packaging and Containers Used the software for: 2+ years ### "10 year user of the product" June 17, 2024 5.0 We have had an excellent experience with E2 / JobBOSS from 2015 until now. It has given us a lot more consistency and visibility into the business. Pros It does a great job of capturing all of the work flow in a manufacturing business. We use it from estimating all the way through shipping. Cons I do not believe you are able to upload a csv file as a user or admin. You have to have the company do it for you. It should be able to take a properly formatted csv like most software application will allow. Reason for choosing JobBOSS² It has a lot more capabilities than expanded accounting software. Review Source RB Robert B. System Administrator Building Materials Used the software for: 2+ years ### "The Perfect Manufacturing Software " October 25, 2018 5.0 We have been using E2 for well over 16 years and so far we love it. We have used other systems and this one just seed to get it right. In that time we have only had a handful of issues of which most were fixed in minutes and all we had to do was call Tech Support and explain what was not working. The customer and technical support staff are extremely knowledgeable in what their software can do and how they can customize it to fit your every need. They have even extra fields set aside for all most every function to carry different data types just in case you have found a data point that they haven't thought of. Pros E2 creates a clutter free work space with a simple layout and design. Shop Tech has broken down the manufacturing process to get a true understanding of how our company really operates. The bolt on modules allow for greater control of specific functions in particular departments. We specifically use the Scheduling and Custom Order Import Automation functions. Scheduling give us a top level view, department view, work center view, and all the way down to a view of sub parts that make up a single part. This tells us exactly where an order is as well as if we are under or over loaded at the work center and department level. All I have to do is pull up the schedule, click a button for the level of detail I want to display and away it goes. The Custom Order Import Function has allowed us to automate the order entry process by simply downloading a file from our customer, pointing where I saved the file, and clicking "Import". This function creates the order and based off our custom company settings which we have setup to automatically pull from stock jobs, inventory, post a quantity to make or a combination of all of the above. We can then run a requirement report to see what we need to make to fulfill open orders or to make stock for inventory. It really doesn't get easier than that. Cons The extra modules do have a cost but they are well worth it. On the plus side of that, E2 will demo the modules with full functionality and if it doesn't incorporate everything that you need you don't have to purchase it. Review Source MR Mike R. Purchasing Manager Machinery Used the software for: 2+ years ### "JobBOSS² Works Great For Us" October 15, 2024 4.0 Overall, JobBOSS² is helpful to us, but it is underutilized. There are many more features that the system has, but we are not taking advantage of them. We need help to learn the system fully and take advantage of everything the system offers. Pros The quoting feature is excellent and is very helpful to us. Next, getting information in and out of the system quickly is a huge benefit. Third, tracking jobs is both simple and easy to keep track of. Cons The reports are difficult to interpret, particularly profit and loss reports - some of the numbers just don't make sense. Review Source CC Cody C. Owner Machinery Used the software for: 1-2 years ### "8/10: A Solid Choice for Manufacturers" October 15, 2024 4.0 Everyone at the company likes it - the shop and the offices work together in JobBOSS² and has everything we need. Pros The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing. The workflow is very easy to understand. Cons We're in the Cloud. I don't like that there is no integration to my local hard drive at the shop. So, I have to store files in 2 places. Also, there is no second security system to get important information if the system goes down. Review Source AH Anne H. Office Manager Machinery Used the software for: 2+ years ### "E2 Has Brought Amazing Efficiency to our Company" September 17, 2019 5.0 Efficiency, time saving, and error reduction are the main contributions this system has brought to our business. The error reduction is found in only having to enter information one time, and having that follow through in all of the processes, even on our Open Order Summary. If an initial error is made, it can be corrected at the source and the other paperwork corrected or re-generated. The efficiency and time-savings are self evident in what I've already said. Pros E2 has really helped us streamline all of our processes: from initially purchasing, through receiving, invoicing, check writing on the AP side; to processing POs from customers, generating orders, travelers, packing lists, and invoicing on the AR side. I can't imagine going back to what we did before! In the E2 system, once a part number/PO is entered, all of that information travels through all of the processes and handling of that item. No more repeated entries, with that time consumption and potential for error--one entry and you are done!--the processing of the PO or part number then goes through the whole shop and out the door. And I am not even including the ease of quoting and routing, which is less in my area of work, but is the area where most parts "begin" their life with us. E2 takes these parts all the way through, including the generating of Return Authorizations and credits when those are needed, in a seamless way. Cons Honestly, I can't think of any significant cons. We have had the occasional glitch or problem with usage, and there are some areas where I wish we could use the system even more, but for the massive amount of work we do use it for, it is excellent! Review Source TS Tabatha S. Office Manager Medical Devices Used the software for: 2+ years ### "E2 Team" October 22, 2020 4.0 E2 ShopTech has a great team to work with when your troubleshooting. If they can not find the answer they will make a copy of your database and find the answer and let you know the results. \[SENSITIVE CONTENT HIDDEN\] proved this to me on my last ticket sent in. Thank you for all your help troubleshooting the cost report vs the inventory stock amount. Pros Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you. Cons I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version. Reason for choosing JobBOSS² An ERP all in one system and the tech support option for help. Review Source NE Nick E. Operations Mechanical or Industrial Engineering Used the software for: 2+ years ### "E2 Shop System Review" August 26, 2019 5.0 See my answer under "Pros". Pros The software is very easy to learn and the interface is extremely easy to navigate. The modules provided exactly mirror the processes in our business so almost every part of the software is applicable to our day to day operations. Having our business data archived, accessible and organized has sped up and simplified many of the tasks that used to take much longer. Estimates are now completed much faster and processes such as material receiving, shipping or the production of purchase orders for our vendors have become standardized and much easier to do. The time savings and insights into our business / production processes have made us more competitive and our customers (especially our larger industrial customers) see value in the advantages we've gained from the software. Cons The one part of the software that we find of little value is scheduling. This may not be the case for other users but as a job shop we've found that the scheduling module simply doesn't work with the realities of our production processes. Reason for choosing JobBOSS² We liked the simplicity of the E2 product and thought the features it offered were the right fit for our business. Other products we looked at seemed over complicated for what we were trying to accomplish. We also felt comfortable with our E2 representative and as an IT person I felt confident in the abilities of the technical support people we worked with. Review Source BB Brian B. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "JobBoss - Simple enough but still lots of horsepower for a smaller job shop" February 24, 2017 4.0 I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential! Pros Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations. Cons Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it). Review Source VR Verified Reviewer Senior Project Engineer Aviation & Aerospace Used the software for: 2+ years ### "Need a software to manage your shop? Keep shopping!" August 7, 2019 2.0 Our company has had this program for over 2 years now and we are yet to officially roll it out for company wide use because the administrators are still figuring out how to "make it work" for us. Weird update glitches have prevented the scheduling module from being usable. There is always a new functional gap being discovered, that support will create a patch to fix. Weird interface behavior like requesting an action met with no response or dialog box to explain why. Oh and when you open the program, make sure you click the green check mark and don't just hit your enter key. The program will just disappear and you will be left wondering why it is taking so long to open. Or sometimes it opens anyway. Pros The best part of this software is the ability to integrate inventory, invoices, shipping and work travelers in one place. Cons The interface is awkward, and the functionality of the interface is not intuitive. Actions like "F2" are swapped with a right click of the mouse, or double click at random in different screens. To be able to check the status of an inventory item while in a job window requires opening another instance of the program. Review Source SG Sal G. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Job Shop Software" May 17, 2019 5.0 Although the move from the Professional version to the web based E2 system has had some issues that still have not been resolved I would still recommend E2. The people at E2 are great and are always trying to improve their product and in time I think it will be exactly what we are looking for. I still want to see a Sales/CRM Module and then I'd say it's pretty close to being a complete system. Pros The new web based software works well and is easy to use. The integration of the of all the different modules is very nice. Data collection tied to operations and job travelers gives us a great way to quote more accurately and efficiently. The Rapid Documentation System gives you all that you'll need to become ISO certified and ties right into your E2 system. The new apps that they have created have added features making it easy to enter additional information and part pictures. Cons The web based system has a repository manager which is the weakest link in the system. It's time consuming to upload documents, enter documents into document control, and then link to the part number. This needs to be simplified. Also all the documents must be PDF's if you want them to print with a job traveler. In the new web based system you will be mouse clicking all over the screen instead of tabbing from field to field. Also you will need a large monitor to minimize the screen from jumping around and still be able to see the font. Review Source AY April Y. Office Manager Machinery Used the software for: 6-12 months ### "Works for us" May 17, 2019 4.0 The customer service provided by E2 has always been outstanding. I appreciate that they are regularly making improvements and seem to respond to user feedback in a timely manner. This system works well for our needs. Pros Once you get the hang of it, it's pretty easy to navigate through. We do not utilize everything E2 has to offer. We create orders, packing slips, invoices and vendor PO's with E2. We are in an internet deadzone and have really bad service in the shop so we are unable to use the data collection portion and we use QuickBooks for our billing. for what we use it for it works great. The traveler make sense, creating packing slips and invoices is simple and the customer service is top notch. Cons The interface is not really intuitive, there was a big learning curve for my team. For example, when we were first trying to print job travelers we were hitting the "print" button in the top right. This was not the correct button. The correct button is "reprint" on the left side of the screen. Why would we be "reprinting" something that we haven't even printed yet? And why have two print options when one isn't even really an option? Another example with some of our frustrations is with the GL accounts. You have to assign an account to a tool in order for it to be properly assigned in QuickBooks. When invoicing, you are required to enter what GL account you would like that invoice assigned to, but it does nothing. The GL accounts are attached to tools, not invoices. If you do your bookkeeping in QuickBooks it is pointless. It would be really helpful if you could assign your GL account in the invoicing stage, but you can't. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.