# JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219273/JobBOSS/reviews --- JobBOSS² 4.2 (865) [View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of JobBOSS² Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews CC Cody C OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing.“ October 15, 2024 JD Jhonny D Senior IT ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months. “We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end.“ April 11, 2025 BD Brooke D Office ManagerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations.“ May 30, 2024 BL Brandan L Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system.“ October 16, 2024 JD Joel D Laser ProgramerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts.“ June 20, 2024 BL Brandan L Design EngineerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage.“ October 16, 2024 MB Melv B OwnerMachinery, 2 - 10 employeesUsed the software for: 6-12 months. “Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want.“ October 15, 2024 CC Cody C OwnerMachinery, 2 - 10 employeesUsed the software for: 1-2 years. “Also, there is no second security system to get important information if the system goes down.“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 865 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John M. CFO Chemicals Used the software for: 2+ years ### "JobBOSS as an ERP" November 21, 2018 5.0 Overall we like the product and have good results with the support teams. Pros JobBOSS as a standalone is good, with some nice Crystal Reports added on. What makes it great is that there are quite a few add-ons available (for Quality, CRM, etc.) , plus it it stores all of its data in a SQL format that works well with Microsoft products. Cons I work mostly in the Finance/Accounting side of the business. There are some basic things that could be added in the next version upgrades. Review Source Response from ECI Software Solutions November 26, 2018 Hi John, Thank you for your recent review of JobBOSS! We appreciate your feedback in making our solutions better. Would you mind sharing the basic things you referred to that could be added to our next version upgrades? We would love the opportunity to pass this along to our software dev team. Thanks again and we appreciate you as a customer! - The ECi Marketing Team MM Michael M. President Construction Used the software for: 2+ years ### "Complete company software " May 21, 2024 5.0 The customer support was great while implementing the software and after implementation of the software. The software exceeded our expectations. Pros The ease of quoting parts for customers was decreased substantially. Real time reporting of the work flow in production. The ability to connect with the system offsite to give customers answers about their orders while meeting with them. Cons There was a lot of data entry that had to be done to get the system working correctly for our company. Switched from [Profit-Track](https://www.capterra.com/p/216069/Profit-Track/) Did not work well for the company and was outdated Review Source JB Joe B. IT Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Does not grow at the rate of your business" December 30, 2015 2.0 Pros The designers clearly have knowledge of a shop environment and are pretty comprehensive in touching all the aspects of a job shop. The sales team is very accessible. The product is very easy to get up and operational with which may be attractive to shops starting out or implementing this type of system for the first time. The software does have controls over what users can do what which is useful for keeping employees in check. The reports that it generates are concise and professional looking out of the box. Cons The interface is woefully outdated and lacks cohesiveness throughout, data entry practices in one area do not apply to others and certainly do not conform to defacto software standards. Its a bit embarrassing having state of the art CAD/CAM systems with wonderful imagery next to something that looks straight out of 1996. Looks are one thing but we have had a lot of time lost due to slow workflow and data entry errors. It will open many windows and dialog boxes which demand screen focus. Not only is it cumbersome to work in other windows applications with E2 running, you can not even run more than one task at a time inside of it. The software does not scale well to high resolutions or multiple screens. The software rarely fails gracefully, you'll get cryptic error messages in never ending loops. The software relies on a number of 3rd party frameworks including outdated Java runtimes (insecure) All of your data is stored MSJet databases, for those not tech savvy, its late 1980's technology that is isn't supported by Microsoft any more and was never really designed to be scaled to the point you can potentially reach. They do offer an upgrade to MS SQL which comes at a significant cost (which doesn't include SQL server itself or migration services) and it has the added bonus of breaking any custom reports (which are also expensive commissioned work). Although some user controls are present, there isn't granular control over everything in the system. Its very possible users without clearance to certain information can gain access to things they shouldn't. (ie: ITAR) Nearly every other vendor is offering some type of cloud integration, and although E2 does offer a component called webview (no surprise, its an additional fee), its really a customer portal and doesn't offer much in terms of what a company employee would need. The software will not play nicely across multiple networks, we had several locations connected via VPN which Shoptech does not support. Their solution was to use MS terminal services which is cumbersome and requires additional licensing. In today's global economy, accessibility should be paramount, not a vendor locked afterthought. The software does have provisions for shop floor data collection and although it does work, its cumbersome and our busy and non-technical shop floor staff abhor it and we eventually abandoned it. Support was initially good but as our business grew and our implementation of the software became more complex support has been slow to respond (if at all) and many of the ongoing problems we are facing haven't been satisfactorily resolved. Review Source PH Pablo H. IT Machinery Used the software for: 2+ years ### "ERP to Production" September 26, 2022 4.0 the software can work fine, but you need to get help to make the upgrades and keep the new versions working. the acount person gives a great help to keep the relationships. Pros The software can handle all the process in your facilities from sales to delivery to the customer. form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices. Cons once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself. Reason for choosing JobBOSS² the cost monthly was not depending direct to the licenses. Switched from [MIE Trak Pro](https://www.capterra.com/p/161558/MIE-Trak-Pro/) the annual cost to the consulting people. it depends on the licenses so it came to expensive in annual renovation, besides the monthly fee for "rental use" Review Source VR Verified Reviewer Office Manager Machinery Used the software for: 1-2 years ### "Would recommend!" March 30, 2021 5.0 I'm very happy with this system and would recommend. Pros I think what drew us to this ERP system from the start is the aesthetics. It's got a great color scheme and easy to find your way around the system with the color coded sections and icons. A close second is the flexibility you have with E2. You can pretty easily undo mistakes and recreate packing slips, invoices, etc. Cons I want to be able to customize the reports more easily. I don't know how to use their Report Designer and it's not easily self-taught. Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/) It was time to upgrade and we felt Epicor was too large of a system for us. Review Source MC Milt C. Project Manager Machinery Used the software for: 2+ years ### "Great Manufacturing ERP" October 16, 2024 4.0 Overall, we have a great experience every day with JobBOSS². It works for us, and it does what our workers need. Pros We really like that we can have multiple windows open at the same time and be working on lots of different things at once. It helps us to work faster. Also, the menu items are very clear and the system overall is easy to navigate. Recently quoted parts, RFQ, etc. are all easy to use for us. Keeping track of jobs that our employees are working on is easy with JobBOSS². Cons No complaints. The software does exactly what I need it to do. Review Source MR Mike R. Purchasing Manager Machinery Used the software for: 2+ years ### "JobBOSS² Works Great For Us" October 15, 2024 4.0 Overall, JobBOSS² is helpful to us, but it is underutilized. There are many more features that the system has, but we are not taking advantage of them. We need help to learn the system fully and take advantage of everything the system offers. Pros The quoting feature is excellent and is very helpful to us. Next, getting information in and out of the system quickly is a huge benefit. Third, tracking jobs is both simple and easy to keep track of. Cons The reports are difficult to interpret, particularly profit and loss reports - some of the numbers just don't make sense. Review Source WW Wayne W. General Manager Machinery Used the software for: 2+ years ### "Our Business is Better with JobBOSS²" October 16, 2024 4.0 We use JobBOSS² every day and our business is better off using the software. Pros JobBOSS² makes it very fast to get work done as compared to other softwares, There are fewer steps required to complete the work that needs to be done. We like the functionality of the system and we use it every day effectively. Cons Sometimes the system is not as interconnected as I would like it to be. I want the system to speak to every aspect of the ERP to be fully connected. Review Source CD Chad D. President Oil & Energy Used the software for: 2+ years ### "JobBoss2/E2 Review" August 30, 2024 5.0 Pros Agile, fast and natively clouded. Ease of use is the best around It is not bloated and the workflow is logical for a JobShop environment. Cons Quality module is a little thin. It could use custom user fields to make more robust. Review Source CC Cody C. Owner Machinery Used the software for: 1-2 years ### "8/10: A Solid Choice for Manufacturers" October 15, 2024 4.0 Everyone at the company likes it - the shop and the offices work together in JobBOSS² and has everything we need. Pros The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing. The workflow is very easy to understand. Cons We're in the Cloud. I don't like that there is no integration to my local hard drive at the shop. So, I have to store files in 2 places. Also, there is no second security system to get important information if the system goes down. Review Source SV Shaun V. Purchasing Manager Machinery Used the software for: 6-12 months ### "Inventory Control - Spot On" August 14, 2024 4.0 In the 8 months of using JobBoss, there was a certain learning curve as with all new software, learning how tasks are stacked to certain functionalities. Once that is learned, you can easily find what it is you are looking for. Pros The detailed control of purchases based on past purchases/cost/vendor to have it flow back into the job bidding process to insure we are keeping on top of making sure we properly bid on work. Making purchases based on specific job requirements/needs is paramount to minimizing overhead that might get stuck in "stock" and left as an unknown costing thousands in underutilized inventory dollars. Cons The difficulty in finding and/or tagging documents to certain jobs that might help the manufacturing process. This might be based on how your company uses related drawings or details for bids that might be won. Review Source JD Joel D. Laser Programer Consumer Goods Used the software for: 1-2 years ### "Jobboss2 for Metal Manufacturing" June 20, 2024 4.0 We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates. Pros This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts. Cons There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates. Review Source NL Norry L. CEO Packaging and Containers Used the software for: 2+ years ### "10 year user of the product" June 17, 2024 5.0 We have had an excellent experience with E2 / JobBOSS from 2015 until now. It has given us a lot more consistency and visibility into the business. Pros It does a great job of capturing all of the work flow in a manufacturing business. We use it from estimating all the way through shipping. Cons I do not believe you are able to upload a csv file as a user or admin. You have to have the company do it for you. It should be able to take a properly formatted csv like most software application will allow. Reason for choosing JobBOSS² It has a lot more capabilities than expanded accounting software. Review Source JH Jerome H. President Machinery Used the software for: 2+ years ### "Excellent Software" June 21, 2024 5.0 Overally, we like JobBoss and would recommend it. Pros This software is very intuitive and easy to use. It's critical to our quoting, job cost tracking, billing, and purchasing. Cons We don't have any real complaints to speak of. Review Source SH Sherri H. CFO Machinery Used the software for: 1-2 years ### "Buyer Beware" September 17, 2021 1.0 To anyone that is thinking about purchasing E2, now known as Shop Tech....BUYER BEWARE Our company made the decision to purchase E2 in 2018 at a machine show. The sales associates that were demonstrating the software did an amazing job showing off it's operational talents and expertise. The company paid for two of us top management specialists to travel to a training sight where we worked out of a step by step workbook, which began the wasting of monies....But then 1/1/2019 the nightmare began. The program was not the same as the one purchased by the President of the company. They supplied a brand new version of E2 and told us that it had been a replacement for the one we purchased and the prior was no longer available.. For two years to follow we were nothing but guinea pigs. Our company suffered computer glitches, accounting problems, data loss and production interruption, due to the unready malfunctioning computer software supplied. Numerous hours spent with E2 support, could still not rectify the continuing accounting issues and glitches within the software. Weekly we received updates from E2 tech support to fix problems in their new system. These updates regularly had thousands of changes. Goodbye Shop Tech... and good riddance! Pros The customer service was terrible and we do not have any pros to say about this software. Cons We hired a representative from their company to fly out for some help with direct training and accounting fixes. We had to prepay for his services. Upon arrival he informed us that he too was unfamiliar with the accounting portion and couldn't help us much. His services totaled over $6000.00 We finally resorted to paying our CPA office several hours to go through the process with us and balance the books. In short, $37,000.00 later, not only we would NEVER recommend this product to any sized businesses, but if you're thinking of viewing this product, don't waste your time. They will show you a demo of software that's already setup and operating smoothly, which is NOT what will happen when you implement. As of January 2021 we have since, happily moved on to new software, but recently been forced to pay for the last six months of (non) tech support or risk being sent to Collections from Shop Tech. Classy Shop Tech....very classy. Review Source MB Monica B. Operations Mechanical or Industrial Engineering Used the software for: 2+ years ### "We think this is the perfect software!" September 26, 2019 5.0 We can't say enough about the outstanding support and customer service from the folks at Shoptech. They have always been an absolute pleasure to work with - extremely responsive and knowledgeable! Pros We are a 20 person precision machining and sheet metal fabrication shop. We do everything from prototype to large quantity production runs, and E2 Shop System does everything we need it to! This software follows a part from cradle to grave; from establishing raw material part numbers all the way thru to cash receipts, it ties every aspect of a job together, and is extremely user friendly! I love that we can collect real time information on the progress of a job, and when all is said and done, we know EXACTLY how much it cost us to produce a part. It allows us to give our customers the best possible price without any guess work on our end. We have been able to keep our accounting bills to a minimum, as the software allows you to produce balance sheets, income statements, 1099's - EVERYTHING! In 2017 we decided to convert to the Web Based version, and it was an absolutely seemless transition. I LOVE that we can do quoting, bookkeeping, analysis, etc. remotely. No longer needing to maintain a huge server has been great too! Cons I can honestly say that I don't feel like there's anything "missing" with this software. Of course, there are the occasional "glitches", but Shoptech is very responsive and quick to come up with a fix! If I HAD to find something to complain about, it would be that the "maintenance fees" are a bit high for the web based version. However, not needing to maintain a server and the expense associated therewith, it's probably close to a wash! Reason for choosing JobBOSS² When making the decision of which software to purchase, I decided to "use" each one for a week, without any input from outside. I wanted to see which would be the most user friendly and intuitive, and I ended up choosing E2. It was just easy to use, and it did everything that we needed it to do - and more! Review Source BM Ben M. Operations Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Okay Operations Management, Terrible Customer Service" February 13, 2024 3.0 We feel the system itself is ok, but outdated for today's market. Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. So while their system does have potential to grow, it feels they do not value their customers, no matter how loyal they have been. Pros It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well. Cons The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue. Review Source GM George M. Vice President of Operations Defense & Space Used the software for: 2+ years ### "Finally moving away from E2" June 19, 2019 4.0 Pros The user interface is easy to understand and navigate. The routing and BOM functions work well. Outgoing paperwork (packing slips, vendor returns, RMAs...etc) are generated easily. The quality module works well for us. Ultimately its a great software for smaller job shops; ie, less than 25 employees. Cons The scheduling system doesn't work. The system consistently puts out a schedule that doesn't make sense. We are a quick turn, CNC machining job shop, and need a software that enables us to understand our capacity. Often times, jobs that are due tomorrow are on the second page of the report, and jobs that aren't due for 6 weeks are at the top of the list. We worked with tech support and cannot get a resolution. We implemented E2 in 2003 and only started trying to use the scheduling module in the last year. It was a great software initially, but now that we have grown we need software that does what we need it to do. Beyond that, items frequently go corrupt. Unprocessing and reprocessing anything (work orders, purchase order, NCs, CAPAs...etc) risk corrupting the file. If you double click on certain things the system crashes. If two people are in an item at the same time, quantities and/or lines duplicate. Once supplies are received or product is shipped, the system will not allow certain changes to be made. The personnel efficiency reports generate numbers that don't make sense. We've visited this repeatedly and cannot sort out a solution. Just last week I reviewed the efficiency reports for our production crew, and a job they were given 4 hours to setup showed "ESTIMATED SETUP" time of 2.27 hours. Our settings are correct but for some reason the system comes up with understated estimates, despite what we tell it to do. Review Source LT Lisa T. VP Machinery Used the software for: 2+ years ### "I no longer wanted my shop to run me...." August 27, 2019 5.0 E2 has been great to work with from the very beginning. We do not have an IT department but they helped walk me through the steps of setting up our system. They are always very nice and polite on the phone whenever I have to call. The system is great, with only a few bugs. Pros The way that E2 links all the different aspects together with various search functions. I can easily find ANYTHING i'm looking for and run so many reports to find out whatever information I want. Cons We still use the Access database version and it's only for PC. Two of us are dedicated Apple users, so that took some figuring out how to continue using Apple products with E2. There are only two reasons I haven't switched to the online hosted version - document type linking, and stable internet service. Reason for choosing JobBOSS² I like the user friendly graphics. It was easy to pickup and teach to my employees. They have great support!!! and the cost was perfect for me. Review Source TJ Ted J. President Machinery Used the software for: 2+ years ### "Like the software, yet support communication and follow up is very poor" August 31, 2023 4.0 Our team has 16 years experience with JobBoss. We reviewed other ERP system companies prior to upgrading to JobBoss2. We like the ease of use, yet concerned enough about the support to consider new options. Pros The ERP system features and user interface meets our needs. System provided reports work well. It supports our ability as contract manufacturer machine shop to supply simple parts to more complex assemblies for commercial, defense and aerospace OEMs. Cons Poor experience with customer support and communication to resolve software issues. A recent example is with a system caused large inventory errors. Initial response with repeat follow up took over 3 weeks, and reaching out to others after 4 weeks.Requests to procure custom reports take weeks for feedback. Reason for choosing JobBOSS² Ease of upgrading from prior version to JobBoss2 and prior service support provided. Review Source AP Ala P. Data Manager Used the software for: 2+ years ### "We've had this for 7 years and the more we utilize it the more problems it has" August 15, 2017 1.0 Pros This program is very basic so if you learn how to use one part of the system you can learn how to use the other parts of the system because they all look the same Cons This software does not allow for any changes to be made, and if you want to make a change you have to pay hundreds of dollars to do so. It is very set in the way it was build and you cannot change anything to make it easier for your company. First the shop floor doesnt account for scraps, they assume you will remake them so if you have any scraps and want to throw them out and move on to the next step of production then it wont count that step as being done. Then the accounting is put into many steps and the system gets easily overcrowded. the general ledger is done in too many steps to be accurate. The system will not work for orders of more than one line because if you want to unprocess an order in a second line after the first one was shipped, you cannot. Youre stuck with this floating error in your system that you cannot get rid of. I personally do not recommend this to anyone. The system isnt very helpful, i feel like you could organize your data much better even on excel sheets than this program does. Finally their customer support do not know anything, as an experienced user of this i call them and ask for help with some easier things and they cannot provide me with an adequate answer, then through trial and error on my own part I find what i was looking to accomplish. Overll I am very dissatisfied with this system;the way its run, the way its reports are made, and how easy it is to create errors but its nearly impossible and in some cases impossible to correct them. Review Source BB Brian B. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "JobBoss - Simple enough but still lots of horsepower for a smaller job shop" February 24, 2017 4.0 I came on board with my employer in October 2014. They had been using JobBoss for over 10 years. With my ERP background, I quickly discovered that my employer wasn't taking advantage of many of the available utilities, including the Scheduling module. Within 3 months I had all 30 of our machining centers, plus all of the secondary resources and operations, set up and testing completed. Routings were stripped back and rebuilt with proper resource requirement setups to ensure proper scheduling of work and proper timing and load representation. Shift and holiday calendars were constructed properly. We turned on Scheduling in February 2015. With the first pass of the global scheduler (running infinite loading and allowing schedules in the past) we came out with a past-due backlog of some 4000 hours. After updating job progress on about 150 jobs, realigning a few things and making some setup tweaks, we realized that we were still over 2000 hours past due. However, we now had the theoretical start and end dates to work with, we could time materials properly, and could graph our loads to see what we were doing to ourselves with our booking practices. Since then, we have improved our utility of the system across the board. Raw material and finished goods inventories are accurate, so we can now use the Material Planning functionality. Raw material issues due to planning are non-existent. PO's for outside processing are now accurately priced, timed, and generated straight from the job routing. Use of Picks, Transfers, and Extra Quantities have given our inventory transactions full transparency. I look forward to Unite 2017 when I can see hands-on what other companies are doing to tap this system's potential! Pros Simple navigation, use of Favourites shortcuts, level of complexity is perfect for smaller organizations. Cons Would like to be able to access more information directly from the Job (ie from an outside process, be able to access the Purchase Order that is linked to it). Review Source VR Verified Reviewer Senior Project Engineer Aviation & Aerospace Used the software for: 2+ years ### "Need a software to manage your shop? Keep shopping!" August 7, 2019 2.0 Our company has had this program for over 2 years now and we are yet to officially roll it out for company wide use because the administrators are still figuring out how to "make it work" for us. Weird update glitches have prevented the scheduling module from being usable. There is always a new functional gap being discovered, that support will create a patch to fix. Weird interface behavior like requesting an action met with no response or dialog box to explain why. Oh and when you open the program, make sure you click the green check mark and don't just hit your enter key. The program will just disappear and you will be left wondering why it is taking so long to open. Or sometimes it opens anyway. Pros The best part of this software is the ability to integrate inventory, invoices, shipping and work travelers in one place. Cons The interface is awkward, and the functionality of the interface is not intuitive. Actions like "F2" are swapped with a right click of the mouse, or double click at random in different screens. To be able to check the status of an inventory item while in a job window requires opening another instance of the program. Review Source SG Sal G. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Job Shop Software" May 17, 2019 5.0 Although the move from the Professional version to the web based E2 system has had some issues that still have not been resolved I would still recommend E2. The people at E2 are great and are always trying to improve their product and in time I think it will be exactly what we are looking for. I still want to see a Sales/CRM Module and then I'd say it's pretty close to being a complete system. Pros The new web based software works well and is easy to use. The integration of the of all the different modules is very nice. Data collection tied to operations and job travelers gives us a great way to quote more accurately and efficiently. The Rapid Documentation System gives you all that you'll need to become ISO certified and ties right into your E2 system. The new apps that they have created have added features making it easy to enter additional information and part pictures. Cons The web based system has a repository manager which is the weakest link in the system. It's time consuming to upload documents, enter documents into document control, and then link to the part number. This needs to be simplified. Also all the documents must be PDF's if you want them to print with a job traveler. In the new web based system you will be mouse clicking all over the screen instead of tabbing from field to field. Also you will need a large monitor to minimize the screen from jumping around and still be able to see the font. Review Source AY April Y. Office Manager Machinery Used the software for: 6-12 months ### "Works for us" May 17, 2019 4.0 The customer service provided by E2 has always been outstanding. I appreciate that they are regularly making improvements and seem to respond to user feedback in a timely manner. This system works well for our needs. Pros Once you get the hang of it, it's pretty easy to navigate through. We do not utilize everything E2 has to offer. We create orders, packing slips, invoices and vendor PO's with E2. We are in an internet deadzone and have really bad service in the shop so we are unable to use the data collection portion and we use QuickBooks for our billing. for what we use it for it works great. The traveler make sense, creating packing slips and invoices is simple and the customer service is top notch. Cons The interface is not really intuitive, there was a big learning curve for my team. For example, when we were first trying to print job travelers we were hitting the "print" button in the top right. This was not the correct button. The correct button is "reprint" on the left side of the screen. Why would we be "reprinting" something that we haven't even printed yet? And why have two print options when one isn't even really an option? Another example with some of our frustrations is with the GL accounts. You have to assign an account to a tool in order for it to be properly assigned in QuickBooks. When invoicing, you are required to enter what GL account you would like that invoice assigned to, but it does nothing. The GL accounts are attached to tools, not invoices. If you do your bookkeeping in QuickBooks it is pointless. It would be really helpful if you could assign your GL account in the invoicing stage, but you can't. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.