# Page 13 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219273/JobBOSS/reviews

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JobBOSS²

4.2 (865)

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Last updated February 15th, 2026

# Page 13 - Reviews of JobBOSS²

## Showing most helpful reviews

Showing 301-325 of 865 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Klaus G.  
Regulatory Affairs Manager  
Medical Devices  
Used the software for: 2+ years

### "E2 Shop System Review"

April 26, 2019

5.0

Pros

From quotations to closing out orders, E2 does it all.

Cons

When doing it all, each subroutine open a new window. Example: home screen->estimating->part->documents. On the plus side, navigating the system is a breeze, just feels clunky every now and then.

Review Source

BN

Brad N.  
Operations manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Glitches. Bugs. Bad support. Bad flow. "

July 18, 2017

2.0

They promised seem less integration with ups, solid works, and quick books and none of that is true.

Pros

They over sell their conferences and label them as training but it is really a sales pitch for more money.

Cons

The modules are stitched together as though it was developed one piece at a time. Bad support. They give very little help but offer lots of work around with obvious issues. Each update claims to fix old bugs but only half fixes and then creates more.

Review Source

BL

Bruce L.  
General Manager  
Medical Devices  
Used the software for: 2+ years

### "Tailored special for machine shop"

September 25, 2019

5.0

Pros

You can run it completely job based. No need for sales orders if that's your preference

Cons

Shop Boss and Group Entry can freeze up at times and may take a while to open

Reason for choosing JobBOSS²

Aesthetics and functionality

Review Source

JS

Jason S.  
Plant Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Used in a Mechanical Shop"

March 9, 2020

4.0

Good actually. We had a very helpful software tech onsite a couple months ago to help us navigate some of our questions.

Pros

Accessibility on multiple devices is important for us aside from the ability to manage each our jobs.

Cons

We haven't started using the scheduling feature yet and we may avoid it because it seems a little clunky.

Reason for choosing JobBOSS²

Uncertain. This software was purchased prior to my arrival and way under utilized.

Review Source

PK

Patricia K.  
Production Manager  
Mining & Metals  
Used the software for: 2+ years

### "Production Manager"

February 24, 2017

4.0

we have been using JobBoss for 10-12 years with great success

Pros

it is fairly intuitive to use and works well within a manufacturing company

Cons

Upgrades are almost always require repeated help installing. They rarely are straight forward and several calls are needed to customer support to complete installations. There also seems to be several levels of customer support with few people actually in possession of all the need information to complete.

Review Source

LK

Linda K.  
General manager  
Mining & Metals  
Used the software for: 2+ years

### "We were lied to from the two salesman that presented and sold this product and was high pressure taticts."

April 5, 2018

5.0

The support after the sale is very poor due to the lack of knowledge of the tech people. You can get a different answer each time when you call in depending on who you talk too.

Pros

At this point there are no pro's due to the fact that we have owned this software for 3 years and it is still not up and live.

Cons

We are not a job shop ( we again were lied to)and we were never told that it could not hold the data for our large assemblies and allow them all to show up on the page.

Review Source

BG

Ben G.  
President  
Medical Devices  
Used the software for: 2+ years

### "Alpha Feedback"

August 26, 2019

4.0

Very Positive, but I would like to see more options.

Pros

Ease of use and customer support

Cons

Not keeping up with other software(s), more of a sales company now rather than being on the cutting edge.

Reason for choosing JobBOSS²

Prior history and reputation.

Review Source

JM

James M.  
Production supervisor  
Consumer Services  
Used the software for: 2+ years

### "An excellent all around system"

February 25, 2020

5.0

Overall it has been a great experience working with Shoptech and utilizing E2 in our shop.

Pros

I like it's ease of use, customization options, and excellent support.

Cons

There are not many issues I have come across other than the constant logging off of workstations.

Review Source

TP

Travis P.  
Estimating Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "Concise Data in One Spot"

February 28, 2017

4.0

Add the ability of multiple people working on a quote simultaneously, i.e. one person working labor & one person working material. Also, add the ability to see who is working inside a quote.

Pros

The ability to have production data and metrics in one system. Seeing this real time data is critical to making decisions for the company.

Cons

Difficult for users to create custom reports. Needs to have better method to store data, for example, all quote data files from the customer

Review Source

JC

Joseph C.  
QA Manager/IT Specialist  
Mining & Metals  
Used the software for: 2+ years

### "JobBoss works for us"

August 17, 2017

4.0

JobBoss has brought a better understanding of our business to everyone in our organization, regardless of their position.

Pros

The fact that the software is almost designed specifically for a fabrication, manufacturing shop is it's greatest attribute for our organization.

Cons

Because it is a canned software package, there are a few minor things that are missed for our organization specifically. However that by no means minimizes it's benefits to our organization.

Review Source

DB

Dawn B.  
Office Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "E2 Shop Systems is the BEST I have ever come across.........."

November 5, 2015

5.0

Pros

Shop Tech support has been very helpful at times when it was needed and we love how easy E2 is to learn and use. When I started my job 2 years ago I was offered to attend an off site overnight training but decided to learn the software myself and it was quite easy to do. I have actually taught other users things that they never knew how to do and they had been using it for 10+ years. E2 is the largest reason that our shop has become 100% efficient with on time delivery, and being in the aerospace manufacturing industry we all know how important that it! The HOT SPOTS tool & LOADING SUMMARY are used daily.................

Cons

We have a small ongoing hiccup with the machine capacity module vs. scheduling of jobs and have been unable to overcome this struggle with Shoptech support, although we have all tried on a few occasions to do so. As a team I believe that we will eventually figure it out. Other than that, there is not much negative that we can provide.

Review Source

AR

Adam R.  
IT Director  
Machinery  
Used the software for: 2+ years

### "\[SENSITIVE CONTENT HIDDEN\] is fantastic to work with"

May 8, 2020

5.0

Pros

He has assisted with our migration to the new version of the software. He has been great to work with and very helpful, explaining everything.

Cons

none that i have found. A few bugs and similar issues but they are always resolved quickly.

Review Source

DC

Dustyn C.  
Accountant/Production  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great software for great value!"

March 22, 2019

5.0

We are very pleased with E2 Shop System software, it has made our daily tasks so much easier and faster.

Pros

The easy user interface and fresh look of it.

Cons

Not being able to select and copy part descriptions from lightning bolt, this would make it much more helpful.

Review Source

Cole W.  
Buyer  
Machinery  
Used the software for: 6-12 months

### "JobBOSS Does the Job"

October 9, 2019

5.0

Pros

I like how it is easy to use. Many long term employees love its ease of use.

Cons

The interface is a bit outdated. It could be remastered to look a little cleaner.

Review Source

RS

Rhonda S.  
Administrator  
Machinery  
Used the software for: 2+ years

### "E2 shop system Rocks 2016!"

October 4, 2016

5.0

This system is actually a fun experience! Makes me look good at my job position! Looing up information is simple and clear. We like the reports we can print out for reviewing. Making corrections in the system very easy to do. I can't say enough about this program, very user friendly!

Pros

User friendly, and making correction or adding information a very easy task.

Cons

On the accounting side, the bank reconciliation report should also give checks that have not cleared. This may aid in the process.

Review Source

JG

Jared G.  
Group supervisor  
Education Management  
Used the software for: 2+ years

### "So Many Features"

December 5, 2018

5.0

Best shop software I’ve used.

Pros

The many many features that tie your entire shop together from RFQ, to work order and invoice and everything in between. Order, track and locate your raw material inventory and finished products.

Cons

You need a pretty solid understanding of the software and software systems and computers as a whole to really understand and use all of the many features. But the basics are very easy and user friendly.

Review Source

MR

Maria R.  
Document Control  
Oil & Energy  
Used the software for: 2+ years

### "Great!"

April 24, 2017

5.0

We have been using E2 for the last 8 years and had a great experience. Their customer services is excellent, always helpful and friendly. Keep up the good work!

Pros

We like that is easy to learn and use. We like the ability of tracking orders and the POs related to the jobs and many other helpful features such as traveler routers, creating certs and NCRs.

Cons

There are some reports that are not available and the Visual Scheduling can get a little bit confusing.

Review Source

HF

Helen F.  
Admin. Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great Multi-Functional Software"

November 18, 2019

5.0

Great experience, continually provides our needs with new updates to meet changing demands

Pros

Easy to use, multi-functional, inexpensive for small companies

Cons

Some of the forms could use more flexibility in customizing to meet individual look

Reason for choosing JobBOSS²

Cost mostly

Review Source

JW

Joanna W.  
Engineer  
  
Used the software for: 2+ years

### "Easy to learn & use"

February 12, 2019

5.0

Make sure all users know how to use it & everyone is on the same page - we still have some people do something one way and others another way ( naming files, description formats etc).

Pros

Easy but does everything that we require (probably more than what we use it for). Many ways of searching/finding information. Real-time updates on everything in system.

Cons

A few glitches where we are booted out one in a while in the middle of doing something but not sure if that's a software or hardware issue. Not really a con but some things I'd like to see changed or added but usually only think of it when I'm in the middle of doing something and think "...well it would be nice if it did so-and-so..."

Review Source

JS

John S.  
Production Control Manager  
Machinery  
Used the software for: 2+ years

### "Nice Product"

October 15, 2019

4.0

There is a learning curve but once proficient the system works great

Pros

Everything can be tied together for easy traceability. Good reporting and costing.

Cons

Customer support can get costly... Need either IT or Customer Support when glitches occur

Review Source

RB

Rachel B.  
Executive Assistant  
Automotive  
Used the software for: 2+ years

### "2 thumbs up"

September 27, 2019

5.0

Pros

It fits our business (manufacturing) perfectly and you don't need to be really computer savvy to use it.

Cons

You need to be proficient in Crystal Reports to customize forms (po's, invoice, RFQ etc).

Review Source

JA

Jacob A.  
CMM Operator/Programmer / Quality Technician  
Medical Devices  
Used the software for: 6-12 months

### "Perfect All-Around the Shop System!"

October 23, 2019

5.0

We have solved many common issues with E2 Shop System. We can easily keep track of inventory, hours worked, schedules, etc. It's been able to fill in many of our blanks and saved us time and money!

Pros

The ease of use and training material makes anyone a proffesional.

Cons

No cons so far! I could easily see how someone could find issues with the software, but only without investing the time and mind power to learning the software. Since the training is provided (and extensive), I see no reason to not get educated before using it, and to start reaping all of the potential benefits!

Review Source

SL

Shane L.  
QA  
Machinery  
Used the software for: 2+ years

### "Who knew E2"

May 30, 2019

5.0

Great customer service

Pros

Who knew E2 could be such a great investment. It’s easier than other software in its class but not so easy that anything is over simplified.

Cons

Everything has its flaws and they are fixing them all the time.

Review Source

JP

JoAnn P.  
President / Owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "JobBoss Review"

August 17, 2017

4.0

We are pleased with JobBoss and have been using it for nearly 20 years.

Pros

There are many sources of measurement with in this product for our daily, weekly, monthly and yearly measurables. Once you learn your way around JobBoss it is fairly simple to use.

Cons

There are some little glitchy type issues. If you don't do some things exact there are issues. For some issues the help information provided isn't always clear or enough for me.

Review Source

MH

Mechele H.  
Office Manager / AR / AP  
Telecommunications  
Used the software for: 2+ years

### "E2"

February 6, 2019

5.0

Love it. This is the 3rd system in 6 years we have used and it is by far the best.

Pros

Extremely easy to use. Every function you need to keep your business going.

Cons

After things have posted, you can't make changes until you un-post then re-post.

Review Source

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