# Page 14 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219273/JobBOSS/reviews

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JobBOSS²

4.2 (865)

[View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/)

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Last updated February 15th, 2026

# Page 14 - Reviews of JobBOSS²

## Showing most helpful reviews

Showing 326-350 of 865 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Cindy P.  
Controller  
Aviation & Aerospace  
Used the software for: 2+ years

### "We've used E2 for 18 years and consider it to be the best manufacturing software on the market for our small job shop."

July 26, 2017

4.0

Pros

Customer service, both software and particularly technical support, has always been good. Shoptech listens to their customers "wishes" and continually strives to improve their products as well as to provide adequate training opportunities.

Cons

Many of the reports are unwieldy and include too much info that is not useful. We purchased crystal report writer to customize some of the reports and that has helped.

Review Source

AJ

ANGELA J.  
OFFICE MANGER  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "AVERAGE SOFTWARE FOR SMALL TO MID SIZE BUSINESS"

October 6, 2016

2.0

I really don't have any experience with other job shop software, company was already using JobBoss when I started here. JobBoss really needs to improve functionalities such as more filters on reports, and one really BIG dysfunction with it is that it DOES NOT update on the fly. The user options fall short of what is needed to improve efficiency. I don't like that you have to use the tab key instead of the enter key and another problem is that you cannot see/access all the data from the master file from any screen, you have to go in and out of different screens to see complete data. Also unforgiving when it comes to updating and editing information. I like the integration with QuickBooks for small businesses, I recommend this option instead of using the accounting in JobBoss. I am extremley happy with the way this works. It's not perfect you still have to manually enter some data because it doesn't transfer everything complete, such as extra shipping addresses. But it generally works great and saves alot of time. JobBoss software is comparable to the functionality of Peachtree vs QuickBooks anyone familiar with them will know what I mean by that. Peachtree can also be unforgiving just like JobBoss is sometimes.

Pros

QuickBooks integration

Cons

Doesn't update on the fly, you have to close out and open back up for update to apply.

Review Source

DL

Devorah L.  
Director of Finance  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great solution for our job shop"

October 9, 2019

5.0

Pros

E2 is an integral part of our operations at EBI. We recently upgraded to the web version and it's even better than the desktop version which helped us grow for 17 years.

Cons

It can be a bit complicated to customize reports.

Review Source

SM

Steve M.  
  
Mining & Metals  
Used the software for:

### "IT support for the client and server components of JobBOSS"

February 13, 2014

3.0

Pros

The product is inexpensive. I think that the client front end is user-friendly, and the packed in data collection components are robust. The simplicity of the product makes the maintenance costs lower and the data accessibility (outside of the client) higher. Their online knowledge base, user forums, and simple training videos provide a great deal of information on the product and how to use and maintain it.

Cons

The product appears to have severe legacy issues in terms of database design, which leads to what should should be unnecessary calls to support in order to clear up "dirty data" issues. The web support and phone support calls are fielded by different groups of technicians, and the phone support group seems to have a thing for hours-long employee meetings that take down the support line. In the end, the support issues don't matter too much since the answer is usually something along the lines of "that's interesting", or "yeah, we know about that". More aggravating though, the application has a habit of crashing for reasons unknown (though somewhat less-so than older versions). I'm not directly familiar with the inner workings of it, but I've been told on more than one occasion that the accounting portions are quite lacking.

Review Source

TL

Tom L.  
General Manager  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Raised us to the next level"

May 14, 2019

5.0

Awesome Phone support is great

Pros

The best thing that E@ helped us with was Quoting. We get most quotes out in 24 hrs. This use to take 10-14 days We win 75% of quotes that are returned in 24 hours Our backlog increases 10 Times! Our sales/Shipments are up 150% The job travelers help confusion on shop floor.

Cons

I need to get up to speed on scheduling. It seems a little awkward when I try to schedule a large order. There should be a way you can reschedule after the order is entered without having to do each item individually

Review Source

MH

Maria H.  
Assistant Manager  
Oil & Energy  
Used the software for: 2+ years

### "Solid review"

March 9, 2020

4.0

searches for old jobs, material test reports, quotes etc are easy to find.

Pros

ease of use, user friendly. Won't need a server anymore

Cons

everything is good. I think when we use it more, there will be something. and will let you guys know

Review Source

SZ

Shaye Z.  
AP/AR  
Machinery  
Used the software for: 2+ years

### "ShopTech Help"

April 20, 2020

5.0

It's a good program for upcoming companies like Spinweld.

Pros

It's easy to use and play around with. It also has some cool tricks

Cons

Sometimes E2 is not your friend and doesn't always do what you need it to do but I can handle that.

Review Source

BW

Ben W.  
Management Trainee  
Wholesale  
Used the software for: 2+ years

### "Great product"

May 24, 2019

5.0

Pros

straight forward interface. Did not take me very long to learn how to navigate through the software

Cons

additional users is a little pricey. maybe if there was a way to kick users that have been idle for a while.

Review Source

MG

Marco G.  
President  
Machinery  
Used the software for: 2+ years

### "E2 review"

August 26, 2019

4.0

Pros

Ease of use. Cost analysis if all is in works good. Good for job following.

Cons

Like all, garbage in garbage out. Keeps records that are no longer valid. Scheduling is always an issue since it's so dynamic.

Review Source

Sandra C.  
Production Controller  
Aviation & Aerospace  
Used the software for: 2+ years

### "I love how easy E2 Shoptech is to use for the average person and the integration with Quickbooks."

December 19, 2017

5.0

Pros

Ease of use and the integration with Quickbooks for accounting. Reports look great and its awesome that you can get help to customize the reports if you want. It is also very easy to train someone to use even if that person has not had any real experience using software systems.

Cons

I really do not like the scheduling module. I don't think it works for our type of work and just is difficult for us to figure out.

Review Source

LS

Linda S.  
Manager  
Mining & Metals  
Used the software for: 2+ years

### "E2 Shop System Review"

May 31, 2019

5.0

Pros

Ease of Use. Seamless flow form start to Finish- Quoting-Orders-Billing

Cons

No Spell check. Losing what you entered in the description section if you have the change the part entry, in the Quoting Module.

Review Source

KK

Klint K.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Manufacturing Company"

May 14, 2019

5.0

We have been able to streamline a lot of our processes and E2 is great resource for all of us in the shop.

Pros

Ability to do everything we need in one software.

Cons

Downtime occassionally. Site will crash. Ease of use for some people.

Review Source

FW

Felicia W.  
Network Admin  
Mining & Metals  
Used the software for: 2+ years

### "Does just about everything you need it to do"

February 24, 2017

4.0

We've been using JobBOSS for about 20 years. It's improved a great deal over the years and added a lot of functionality. It handles pretty much every task needed to run our small job shop. Every aspect of our business relies on JobBOSS, from quoting a customer's part all the way to invoicing the customer after we've shipped their part.

Pros

Lot of options Add modules you need and don't pay for modules you don't need Tech support is ALWAYS available and VERY helpful

Review Source

RW

Richard W.  
President  
Mining & Metals  
Used the software for: 2+ years

### "Great software for job shop."

May 11, 2018

5.0

Pros

Ease of use, the software can give me all the financial and planning reports I need and want. Multiple level bill of materials. Controlling and tracking of material, services and labor from start to finish. Limited software issues. Can customize reports.

Cons

The yearly contracted maintenance fee for updates seems high for what our simple needs are. We utilize the pay as you go option .

Review Source

TH

Troy H.  
Production Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Overall good but not great"

February 27, 2017

4.0

I have used most areas of the software minus the accounting section. Overall it is good software once it has been set up. Launching jobs for quote templates work well for us, but the software has moved away from this style of launching jobs.

Pros

Once it is set up it is fairly easy to use. Mobile data collection.

Cons

I find the scheduling module is the weakest area that I use regularly. Our accounting department does not like the accounting module.

Review Source

MB

MARLA B.  
OFFICE MANAGER  
Machinery  
Used the software for: 2+ years

### "PROS AND CONS TO E2 SHOP"

September 18, 2019

3.0

Pros

I LIKE THE FACT THAT THE PROGRAM IS GOOD IN THE WAY THAT IT SINKS INTO QUICKBOOKS AND USER FRIENDLY.

Cons

I THINK THE INITAL COST IS HIGH, BUT THE YEARLY SEEMS TO BE COMPETITIVE WITH WHATS OUT THERE.

Review Source

VR

Verified Reviewer  
Bookkeeper  
Mining & Metals  
Used the software for: 2+ years

### "Sheet metal fab shop"

November 14, 2018

4.0

The software support people are easy to work with and very helpful. I'm not stuck for hours trying to get something fixed. Overall it is a good value for the money.

Pros

The software is basically easy to use.

Cons

The more upgrades I have received the less the product worked for me. They took away some of the functions that I liked. There are also several software glitches that have never been addressed.

Review Source

Response from ECI Software Solutions

November 26, 2018

Hello, We appreciate your recent review and feedback! Could you please let us know which functions and glitches are still an issue for you? We would love the opportunity to make your job easier. Thank you! -The ECi Marketing Team

AF

Al F.  
Business Development and Compliance Officer  
Mining & Metals  
Used the software for: 2+ years

### "Garbage in garbage out. ."

August 17, 2017

4.0

User prompts and FAQs should be tailored to 3 categories: beginners, regular and expert users.

Pros

Ease of use, customizable and works well in a metals fabrication business. Stable engines and comprehensive data sets. This systems needs real, factual and accurate data input to produce reliable reports

Cons

Not cheap. Needs AI assist to increase new users productivity and learning curved in a shorter period of time.

Review Source

CS

Chastity S.  
CFO  
Mining & Metals  
Used the software for: 2+ years

### "E2 made my job sooo much easier"

February 1, 2019

5.0

Pros

keeps information organized and easy to access at a moments notice allows accurate calculations and costing

Cons

Nothing. I have enjoyed all aspects of this program

Review Source

AF

Alex F.  
Manufacturing Engineer  
Medical Devices  
Used the software for: 2+ years

### "JobBOSS Review"

February 16, 2017

4.0

The company I worked for has had JobBOSS since 1989. I have been using JobBOSS for 3 years now. Overall it is straightforward and fairly easy to use. I'm looking forward to the 12.0 release which will hopefully improve the software even more.

Pros

Overall Ease of use. Great tools available for custom reporting and database monitoring.

Cons

Scheduling module is tedious. Quote, quantity specific tool can cause headaches with complex quotes.

Review Source

IA

Irma A.  
Finance Manager  
Automotive  
Used the software for: 2+ years

### "Solid ERP System. "

November 11, 2019

4.0

planning and scheduling

Pros

Easy to work ERP system. well rounded system that caters to different industries

Cons

job costing needs more work Job Costing needs user friendly implementation as well as BOM

Review Source

JR

Julie R.  
Compliance Manager  
Military  
Used the software for: 2+ years

### "Easy to use"

November 18, 2019

5.0

Overall my experience has been great, I really like the quality part. That helped us tie everything together.

Pros

Everything ties together from start to finish.

Cons

I can not think of anything, I have not had any problems

Review Source

JS

Jeff S.  
V.P./ General Manager  
  
Used the software for: 2+ years

### "Have been using E2 since 2004. Great product and superior support staff"

May 11, 2018

5.0

Pros

We are an AS9100 shop. The integration between the day to day operation and the quality module is seamless. It has made our audits go without a hitch.

Cons

There needs to be a module that makes our customers pay us faster!! On a serious note I wish I could figure out a better way to use the scheduling module. It is nearly impossible to keep up with it in a job shop environment.

Review Source

TI

Tamara I.  
Owner/Corp Secretary  
Mining & Metals  
Used the software for: 6-12 months

### "Trailer Mfg., Small Company, 35 employees"

February 15, 2017

3.0

It has been frustrating and VERY long hours getting everything set up to even use. The "demo" looks great, the sales personnel does a great job in "selling" but we have found it very difficult to learn and use. The consultant they send to your place is knowledgeable but we spent a lot of time just teaching him what our business was and how we operated. We were just has frustrated when he left, as we were before he came. I would not recommend this software to companies that don't fit in JobBoss' mold. The accounting, payroll and shop floor management have all been high learning curves!!!

Pros

I have found Tech Support, and general customer service employees quite helpful.

Cons

Not a software for EVERY shop manufacturing business. Expensive mistake if it doesn't fit your needs, as we're finding out after the purchase.

Review Source

BH

Brett H.  
IT Director  
Machinery  
Used the software for: 2+ years

### "Shop Web"

September 17, 2019

5.0

Great experience with software and staff

Pros

Mobility. Constant updating. Great support

Cons

Some items might be difficult to trough starting off.

Review Source

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