# Page 2 | JobBOSS² Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is JobBOSS² the right Job Shop solution for you? Explore 865 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219273/JobBOSS/reviews --- JobBOSS² 4.2 (865) [View alternatives](https://www.capterra.com/p/219273/JobBOSS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 2 - Reviews of JobBOSS² ## Showing most helpful reviews Showing 26-50 of 865 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Henrijs R. System Administrator Higher Education Used the software for: Less than 6 months ### "Designed to meet the needs of a job shop environment" April 14, 2025 4.0 Pros I liked the fact JobBOSS² allows me to follow the job status in real-time from the work center update. I can easily tell which workstation is behind or ahead of the schedule and mobilize resources to ensure timely deliveries which there was no way I could do in the past. Cons The reporting tool lacks flexibility in a way that allows me to go through multiple jobs with similar material or customer group. For instance, when I wanted to run a profitability report per each of the related customers, I had to export and then combining outside. Review Source JD Jhonny D. Senior IT Manager Construction Used the software for: 6-12 months ### "Offered accurate job costing which helped in increasing our margins" April 11, 2025 4.0 Pros I believe it was a significant upgrade in terms of the job costing accuracy for our company. It also allows for the tracking of materials and hours in order by order to find which orders are consuming the most time. I have been able to assess which jobs are inimical to margins and make correct estimations in that respect. Cons I noticed that it was somewhat limited on the part variation when it came to vendors. We are often unable to distinguish new revisions of parts from the same supplier unless we enter new part numbers for them, which only increases the amount of data we enter on our end. Review Source JM Jeff M. Buyer and Quality Engineer Machinery Used the software for: 1-2 years ### "Jobboss2 made our business grow. " January 27, 2025 5.0 I was able to take our shop to another level and improve overall performance and keep jobs on track so much easier. Pros Flexible and affordable. Able to keep track of jobs and inventory very easily. Track job progress on next level. Cons I'll have to let you know when i find something. Review Source MB Melv B. Owner Machinery Used the software for: 6-12 months ### "10/10 Would Recommend JobBOSS²" October 15, 2024 5.0 JobBOSS² very much helps us with inventory and keeps that cost effective for us. The job traveler and going out into the shop is very handy to put any information we want on there. For all of our users, everyone is bought in and likes using this system a lot. Pros #1 - We really like how robust JobBOSS² is and how much it covers for us. Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want. I used to use JobBOSS and am really enjoying the improved experience with JobBOSS². Next, the regular updates are fantastic, keeping us up to date with the newest features and enhancements of JobBOSS². Lastly, we love that we can run the system on either Windows or Mac computers. Cons With order processing and looking at our order list, when we want to order by job or order number, the saving remains at a default setting. When we customize this, it does not save over time. When we leave the system, it goes back to the default settings. Also, it does not allow other users to see my work, still resetting to the default every time. Review Source RA Robert A. Chief Financial Officer Machinery Used the software for: 2+ years ### "5 Stars for JobBOSS²" October 16, 2024 5.0 Overall, the system is reliable and doesn't go down - I don't lose important things that I keep in the system very often. It works for what I need it to do. Pros We really like the structural layout of JobBOSS². It is repetitive in how it's laid out, so the logic and flow of the system is very intuitive. Cons While the system worked very well for us as our one single company, we have had some complications with bringing newly acquired businesses onto the system. We had some custom code written to accommodate this, but is still not functioning properly for us. We cannot easily combine multiple companies into the system. Review Source MH Mark H. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "7 yrs of use - just could not get it to deliver " September 9, 2024 2.0 Disappointing. In 2017, we went in excited about all its features and how easy it was to use from sales demos. In reality, that was not our experience. It took over a year to get working, then the next year, trying to get the QB integration to work. In the end, QB integration never worked, forcing us to move all inventory/ordering, etc., back to QB. This was yr 3 now. Project scheduling was difficult to deal with changes and led to consent managing the software, which took just too much time. We moved to a stand-alone project, MGT software, for much better results in yr 3-4. Payroll reports took our bookkeeper an extra 1-2 hours each payroll to compile the information; this added cost just made us move to a stand-alone payroll software in yr 2. When we realized the only use was to hold our legacy job travelers, it was time to extract that information and discontinue the software. However, they have no provisions or support to extract your data in bulk. We had to do one job at a time: extract/download. When we gave the 30-day notice to discontinue our month-to-month service, we were told we missed the cut-off to cancel and would have to pay ten more months. Pros Bar code time tracking on jobs. Really help with shop metrics for individual performance. Cons It isn't easy to learn and train new users. Even after well over a year of working with them, we could never get the QuickBooks integration to work correctly. (The QuickBooks integration for Enterprize just does not work.) We flew in their 1:1 trainer at $1200 per day, and even he could not get the QuickBooks integration to download correctly. He handed it back to their support team, who, in the end, quietly quit the project. The time clock for doing payroll requires much manual work to finalize the payroll hours. It's not a refined process; yes, it has reports for payroll, but it is more of an afterthought. Review Source BL Brandan L. Design Engineer Machinery Used the software for: 2+ years ### "We Love JobBOSS²" October 16, 2024 4.0 Overall, JobBOSS² works very good for us. The capability of this ERP is awesome. Pros JobBOSS² is easy to use. It's very flexible and user friendly. Also, it is easy to bring new employees onto the system, teach them how to use it, and quickly get them using the system effectively. Cons One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system. Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage. Review Source MC Milt C. Project Manager Machinery Used the software for: 2+ years ### "Great Manufacturing ERP" October 16, 2024 4.0 Overall, we have a great experience every day with JobBOSS². It works for us, and it does what our workers need. Pros We really like that we can have multiple windows open at the same time and be working on lots of different things at once. It helps us to work faster. Also, the menu items are very clear and the system overall is easy to navigate. Recently quoted parts, RFQ, etc. are all easy to use for us. Keeping track of jobs that our employees are working on is easy with JobBOSS². Cons No complaints. The software does exactly what I need it to do. Review Source PL Philippe L. Ingenieur Business Supplies and Equipment Used the software for: Less than 6 months ### "Jobboss2 - pris avec cette erreur" April 9, 2025 3.0 Mauvaise. Interaction difficile. Promesses de vente non tenues Pros Facilite d’utilisation. Implantation simple Cons Service déficient. Équipe de vendeur orienté sur la vente sous pression, rien de promis ne sera livré. Logiciel fait pour les usa difficilement exploitable dans a l’international ( dates, poids, comptabilité) Review Source EB Eric B. Vice president Airlines/Aviation Used the software for: 1-2 years ### "Ease of use enabling company control" September 1, 2024 5.0 Jobboss and ci employee’s help to create a supportive and easy to use product. Increasing efficiency and enabling execution of deliverables to the customer. Pros Ease of use allows my business to execute at low cost overhead of my company Cons That if the web browser get closed you lose unsaved work Review Source PB Pawel B. President Machinery Used the software for: 1-2 years ### "JOBboss review" August 1, 2024 4.0 Pros Shop floor management. User friendly interface. Cons Can only report on the accrual basis. No cash basis available for reporting. Some report are tricky to produce. Alternatives considered [ProShop ERP](https://www.capterra.com/p/155436/ProShop/) Review Source SR SHANNON R. Shipper Machinery Used the software for: Less than 6 months ### "Okay, if you dont make mistakes." October 1, 2024 4.0 Pros Stock list was easy to use, and packing slips were easy to make Cons One spelling mistake on the stock list and it put in another category that you didnt know was there Review Source JD Joel D. Laser Programer Consumer Goods Used the software for: 1-2 years ### "Jobboss2 for Metal Manufacturing" June 20, 2024 4.0 We've been using some form of this program the 11yrs I've been with this company. In that time, I haven't had any major headaches with this program. The UI seems good. There is room for minor quality of life improvements, but overall I'm satisfied with it. I believe these minor issues can be cleared up with future updates. Pros This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts. Cons There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates. Review Source RH Ryan H. Continuous Improvement Manager Machinery Used the software for: 2+ years ### "Job Shop for Manufacturing" June 26, 2024 4.0 Overall I think the software is a great entry level ERP that can allow a business to quickly understand their costs and find avenues for improvement. Pros JobBOSS2's simple web-based approach makes the software highly accessible and easy to use. The setup is relatively straightforward and allows users to quickly get in tune with their business. Cons The web application can be finicky and will occasionally log you out without warning, and the inventory module is not very intuitive or conducive for precise inventory control. Reason for choosing JobBOSS² We chose JobBOSS2 because of its simple design and how quickly we could implement the software in our business. Review Source DH Dale H. owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great product" June 18, 2024 5.0 Very good, has made my business run very smooth Pros Helps me to be very organized on the products we make. Cons I have no complaints that i can think of right now Review Source BD Brooke D. Office Manager Machinery Used the software for: 2+ years ### "Effective Software for your Machine Shop" May 30, 2024 5.0 We appreciate its features for quoting, order processing, scheduling, inventory management, job tracking, and invoicing, among others. It streamlines our workflow and improves overall efficiency by centralizing key functions and providing real-time visibility into critical data. Pros We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations. Cons There was a bit of a learning curve, especially for those who are not familiar with similar software or who don't have a strong background in manufacturing processes. Review Source DM Deidre M. Office Manager Wholesale Used the software for: 1-2 years ### "Very intuitive to use" June 21, 2024 5.0 Overall JobBoss is a great software. I find it easy to navigate and the reports suit my needs at the moment. I would like to see more complex accounting functions in the future. Pros My number one pro for JobBoss2 is ease of use. It's pretty intuitive, and I appreciate the simplicity of the accounting module. Cons The reporting for accounting is very minimal. I would like to see more standard accounting reports available. I would also like the ability to add more columns to my views (don't know if that's possible now. I haven't been able to find a way to do so). Review Source DB Don B. CFO Semiconductors Used the software for: 1-2 years ### "ECI Jobbos Software is Non Intuitive and non flexible, and the Trap you into a year contract" March 31, 2022 1.0 The software is probably the most poorly developed and an un-useful software that I have ever experienced. The product was complete and absolute garbage. I should have fire the employee who spec'd it in. The implementation in trying to get the software to do what we wanted was a nightmare, so after 9 months of trying to "tweak" the system to do what we wanted, and another 2 months of just trying to live with what we bought, I decided to cut our losses. And then less than 10 days prior subscribing to the software for a year, I received an email telling me that my license key would be expiring, from which I was able to deduce and then confrim after contacting customer service, that we were on an annual contract. And then without any call back number or anything I received an email telling me that I was required to cancel the contract 30 days prior to the "renewal", and therefore I could not cancel the annual renewal. (note I was paying monthly and frankly had no idea that this was an annual contract) Nonetheless I did contact them prior to the renewal once I figured out what they were pulling. For clarification, the email I received 10 days prior to the "renewal" did not reference "Renewal" or annual contract and it was sent to me 10 days prior so according the 30 day notice requirement, it was already to late as it were. Pros Absolutely Nothing. There was nothing that we liked about the software Cons The Description field for parts is limited to 30 characters. The database does not include a vendor/manufacturing part number field as a standard filed and you have to do workaround to get it to show on your purchase order. The software is completely non-intuitive, is extremely cumbersome and non-flexible and then they nickel and dime for every single change. The implementation phase was a total joke where after 9 months it still was not doing what we need it to do.. And then they to not make it clear that it is an annual subscription and that you need to provide a 30 day notice prior to renewal which they do not even inform you that it is a renewal. They simply tell you a few days ahead of time that you need to upload a license key. Review Source EM Elliott M. Engineer Industrial Automation Used the software for: 2+ years ### "Excellent Product" July 29, 2021 5.0 We are happy with the software and look forward to the future. The consistent upgrades are promising and encourage users to stay, but we hope that the price does not go up exponentially with the merger with ECI. Pros The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop. Cons The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing JobBOSS² JobBoss kept increasing prices to add necessary features where E2 was, at the time, more broad on what you got in the beginning and did not keep tacking on hidden costs. Review Source rD richard D. Used the software for: ### "" April 2, 2013 4.5 We are a custom fabricator of precision metal parts and assemblies. We are very diverse in our customer market base, each of which has their particular needs and associated challenges. We started out several years ago using Excel spreadsheets for quoting that became increasingly complex and customized. The maintenance aspect of the quotes and quoting process became very convoluted and messy. The biggest problem with a Microsoft product system was the ability for any user to accidentally make changes to the quoting sheet for one particular customer and that calculation would carry over to other quotes. We knew that we needed to improve the process of quoting and tracking time associated with each project. In addition, we wanted to add BOM and stock tracking capabilities, so we began to look at all of the options available. We researched JobBoss, Citrux, Syspro, Intuit and Microsoft Dynamics. Each of the software platforms had pros and cons. For us, the determining factors were price per function and the feature set offerings that were specifically designed for manufacturing. We did not want to custom tailor a software package for our shop. We wanted a software that was already set up for the way we do business, all we had to do was populate the fields and learn the basic functions. Overall, E2 has been a good decision for our company. It has allowed us to scale up and spend much less time tracking order status, employee and machine utilization and keeping track of BOMs without the use of Excel spreadsheets, which we used to use for everything. Excel was a good starting tool for us, but was not sustainable as we have grown. We are much leaner now than before and I feel that we are able to generate and evaluate useful BI data for evaluation. We like having the ability to know the time it takes us to process a particular job through the shop, and the ability for administrative employees to be able to check the status of a job. We have recommended E2 to two of our supply chain partners since inception. One of the companies uses it and does well with it. The other company never embraced it and made the commitment to fully transition over to it. The moral of the story: It is a good tool, but it is not a five minute process to transition into it. It requires a champion within your organization that will learn it and be willing to get the data transfer set up so that your company can make a hard-stop transition over to using the system and not look back to your current system. Human nature is to resist change and you will have to manage your staff’s desire to keep using your current system because it’s comfortable and quicker, due to their knowledge of the current system. We have had a few issues along the way that have been frustrating (probably 5 times in 6 years). On a few occasions we have lost some data and had employees that were unable to input data into the system. We believe that the root cause was the system failing in some way while an employee was logging data. For example, If I am inputting data into an order and there is a fault (for any reason: power dip, hardware on my computer, etc) the E2 system sees this a problem because I was in the main database and when the network connection is re-established. We back up our data daily and can always revert to the previous day’s data. This was a fairly easy fix, but the primary frustration was the lost time determining that the system is no longer recording the data that we put in. Ratings: Initial Install and data transfer, 7 (The tool to do this has gotten better since we migrated our data) Training and support, 9 (Support has been good) Ease of use and how easy to work with, ( Initially, 7. Now that we are comfortable with it, 9) Any hiccoughs or glitches, (Yes, but minor, and probably in line with industry standard.) Accuracy of info generated, 9 (You must ensure that employees are logging into and out of jobs accurately. This takes time, but will become a learned behavior. We have a lady in our office view the employee's log twice per day to ensure that they are logged into a job. If not, then they have to explain why) We would purchase E2 again. Review Source WB William B. Mechanical Engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Archaic & Tedious" December 30, 2016 1.0 Archaic and Tedious is exactly how I would describe Exact JobBoss. There are significant limitations in the software to consider up front. Part numbers are limited to 30 Characters. Drawing numbers are limited to 16 characters. General Description field is limited to 30 characters. Their answer to this is to provide an extended description dialog box. But you can not see the value of extended description in any sort of list view, therefore you can not see the complete description of your materials or parts anyplace until you generate quote document, or purchase order document, or a report. The general Description field will clip your description. It will let you enter more than 30 characters. But if you save and exit, then open the same quote it will have clipped the description to 30 characters. The UI is not user-friendly despite other reviews. I seriously doubt they have conducted usability and ergonomics studies with actual customers. It is very easy to get off track and be very disorganized with materials. Where it should have a good predefined material structure. The reporting side is very limited unless you are familiar with programming Crystal reports yourself. If you are building a product structure where multiple components use the same material, there is no way to add the same material to multiple components at once. You can copy material from one component to another, however, you cannot copy just a single material. For example, the component that I am copying from may have 5 materials in it. I have to copy all 5 materials into the target component then delete the materials I don't want in it. Same way with copying routings. A tech support rep argued this with me via email. To convince him I was correct and it was not possible I had to take a video of my screen attempting to copy one material and send that to him. Only then did he come off his position that it was possible. I can not see both the routings of a component and the materials of a component at the same time. They are two separate view windows you have to click back and forth in. Likewise, you cannot see the materials in multiple components at once. You have to click back and forth between the components you are interested in. If they rearranged their UI you could do some of these things, because there is plenty of room on your average size monitor screen. I have a 24" monitor and at a comfortable resolution, JobBoss is really only utilizing about 50% of my display space with actual pertinent information and controls. It's very easy to accidentally delete things and there are not many places where you can Undo, so if you accidentally delete something you are SOL. There is no way to add additional custom properties to a component. For example, I can not have Customer Part # and Our Part#. There are unforeseen nuances as well with formatting as well. If you enter a value in Vendor Reference field or Detail Number, then it overwrites the space for Extended Description on our Purchase Orders with Vendor Reference or Detail Number instead. You can not delete a material that has been used in a job. Unfortunately, we have a terrible material database with poorly named materials. We would like to replace the badly named materials with new materials that make more sense. But there is no good way to do this. Once a material has been used, closed, or scheduled it can not be deleted. It can only be inactivated. But what I want to do is replace it completely. Now they will say that they have a replace functionality, but it is really a rename functionality. But you can only rename one material at a time. So it's not really a replace function. Lastly, if you have limited seats you can set a user sign out after a period of time. However, I have found that if you walk away and have not saved your quote or job and it auto signs you out, it DOES NOT always save it for you. So you may lose work that you have done since last save. Pros It has quoting, materials, costing, and scheduling, and job status capabilities. Cons Sadly the UI is severely lacking. And it seems not much thought is given to usability and efficiency. Review Source JP James P. Director of IT Industrial Automation Used the software for: 2+ years ### "JobBOSS2 is a very user friendly product." November 16, 2022 5.0 We have been using JobBOSS2 (and its predecessor ShopTech E2) for 16+ years. It has served our needs extremely weel and for job shop software that is on the market today, it does its job very well. Pros Modules that flow together easily. Also the ability to track clock in/clock out times and amount of time spent on jobs is so simple even someone that does not posses basic computer skills can use the product. Cons In some areas it is very rigid and does not allow flexibility you would expect from a mid-teir package. Reason for choosing JobBOSS² Other products, while on the surface appeared to fit our needs, when put to the test, fell short by a wide margin from allowing us to run our business as we needed to. Review Source KB Keith B. VP of Finance and Operations Building Materials Used the software for: 2+ years ### ""Functions as designed!"" January 30, 2024 1.0 It has been the worst implementation in my 45 years of implementing manufacturing software systems. Our customer service rep is late or non responsive to our inquiries about the software. Software is very limited on flexibility adapting to a company's industry needs. Pros Not much so far, functionality is very minimal and rigid. Cons Lack of product development. Haven't seen a single meaningful software improvement in over 5 years. Constantly being told the software is working as it was designed. Reason for choosing JobBOSS² Sales oversold their product and we feel stuck now. Review Source LS Laurence S. Owner Construction Used the software for: 2+ years ### "Everything you ever NEEDED to know" August 28, 2019 4.0 E2 manages ALL your data from your shop floor through your bookkeeping. The reports have always been the best selling point. Even sorting data becomes easy with the various export methods. You can quickly transfer the report dat to say excell and then again manipulate and massage as need for even more insight. I have always (and will continue to) recommend this sofware to other owners. Pros This software has the ability to organize your business workings into manageable reports. Reports that you can tailor to you specific needs. The more you follow the simple rules of E2, the more benefits it can deliver. In my own business no two jobs are alike and no procedures for the jobs are identical yet E2 understands this principle and manages to sort data in such a clear manner as to help you with decisions going forward on all future work. I cannot give a higher recommendation on any other similar system. Cons 1.) I wish I could control the "Markup Pct." column in the General Tab when entering parts. I feel this item should have strict control - administrator only! Any of my people entering a part has the ability to change this percentage at will. Many an argument has resulted from my becoming aware of someone making an adjustment to this column, I wish I could lock it! 2.) When processing a return, it writes back to the original Order and amends it. Now the "Order Total" changes. It should not change. The order total should still match the customer P.O. total. The simple code should be that the (Qty Ordered) X (Unit Price) goes to make up the (Order Total) UNLESS there is something in the 'Master Job Number' column. In this manner the customers P.O. amount would still match up to the Order Total Reason for choosing JobBOSS² Very good saleman. Their abilty to demonstrate with much clarilty the data use was a deciding factor. Review Source BM Ben M. Operations Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Okay Operations Management, Terrible Customer Service" February 13, 2024 3.0 We feel the system itself is ok, but outdated for today's market. Other systems provide more digital based solutions that provide faster results more efficiently. When we voiced to them that we were switching to a new provider, they told us to get everything in order in one week and then shut down our subscription until we pay for a year contract for just 3 users. So while their system does have potential to grow, it feels they do not value their customers, no matter how loyal they have been. Pros It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well. Cons The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue. Review Source Similar Products Featured ## Related categories [Job Shop](https://www.capterra.com/job-shop-software/)[Metal Fabrication](https://www.capterra.com/metal-fabrication-software/)[MRP](https://www.capterra.com/mrp-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.