# Iperius Remote Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Iperius Remote Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/219280/Iperius-Remote

---

# 

 Iperius Remote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Iperius Remote

## What is Iperius Remote?

Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. Low latency and fast data transmissions are guaranteed and allow to work fast as if you are present locally. It's an easy-to-use, scalable and secure remote software and allows connection to any unattended devices. Iperius Remote has also an unbeatable price and fully customizable with your brand.

## What is Iperius Remote used for?

[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 228 user reviews

Reviews sentiment

Positive

87%

Neutral

7%

Negative

6%

Pros & cons

Reliable and secure remote connectivity

Affordable remote access solution

Frequent connection interruptions

Starting price

€8.39

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Remote Desktop / 2025
-   Remote Support / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Iperius Remote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.entersrl.net&name=Iperius Remote)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Iperius Remote

4.3 (228)

VS.

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

€8.39

Usage Based, Per Month

Starting Price

$129

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (228)

Ease Of Use

4.6 (446)

Value For Money

4.5 (216)

Value For Money

4.6 (402)

Customer Service

4.2 (185)

Customer Service

4.5 (414)

## Iperius Remote alternatives

Highest Rated

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/219280/Iperius-Remote/alternatives/)

## FAQs about Iperius Remote

Overview

### What problems does Iperius Remote solve?

Iperius Remote solves slow, cumbersome remote support by enabling fast unattended access, stable cross-device connections, file transfers, screen sharing, chat, and centralized machine histories. IT support teams, help desks, MSPs, small businesses, trainers, and remote employees use it to troubleshoot customer devices, manage distributed PCs and servers, and avoid costly travel or office dependency.

Answer based on 134 reviews

Overview

### Which roles and teams benefit most from Iperius Remote?

Iperius Remote is most used by IT administrators, technicians, and consultants who provide remote support, system maintenance, and troubleshooting across client or employee devices. Business owners, CEOs, and managers benefit from secure remote access to office computers, while accounting and professional services teams use it to assist clients and keep operations running.

Answer based on 227 reviews

Overview

### What company size and industries is Iperius Remote built for?

Iperius Remote is built primarily for small businesses, which make up 97% of reviewers, especially IT resellers and service providers in Information Technology and Services at 23%. It also serves Computer Hardware and Computer Software companies, each at 9%, with remote support as the main use case for 66% of reviewers.

Answer based on 227 reviews

Features and Usability

### What are the key features of Iperius Remote?

Iperius Remote includes core remote access and unattended access for support and offsite work, plus file transfer, screen sharing, and chat for live sessions. Differentiating features include remote printing, session recording, multiple monitor access, and access controls with two-factor authentication for secure user management.

Answer based on 79 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Iperius Remote starts at €8.39/month for the Small plan, with Medium at 19.99 and Professional at 49.99, all usage-based, billed annually, and VAT excluded. A free version and free trial are available. Reviewers often call pricing affordable, though some report costs rise when expanding concurrent seats or needing more granular options.

Answer based on 78 reviews

Integrations

### Which third-party tools and platforms does Iperius Remote integrate with?

Iperius Remote integrates with Iperius Backup, Iperius Console, and Livecare Support. The catalog also lists Iperius Console as a native connection, covering remote support and RMM-related workflows. These integrations center on backup management, customer console access, and support operations across the Iperius ecosystem.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Iperius Remote offer?

Iperius Remote provides documentation to support team training and onboarding. This written material can serve as a self-paced reference for setup steps, feature guidance, and basic product information. No other training formats are confirmed in the catalog data.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Iperius Remote offer, and how do users rate the experience?

Iperius Remote offers email/help desk, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and able to provide personalized answers, especially during setup or version changes. Some report inconsistent issue resolution, limited clarity in guidance, slower replies, and frustration around upgrades, billing, or unresolved bugs.

Answer based on 47 reviews

Security

### How does Iperius Remote handle data security and access control?

Iperius Remote protects access with end-to-end encryption, authentication protocols, two-factor authentication, custom passwords for unattended access, and user- and group-based permissions. It also supports access reporting and remote session recording. Some reviewers note weaker unattended-access security, short numeric passwords, occasional password issues, and administrator access limitations.

Answer based on 30 reviews

## Who uses Iperius Remote?

Based on Capterra reviews from the past 3 years

Company size

Based on 180 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 180 reviews

IT & Software Development

25%

IT & Software Development

25%

Administrative

22%

Consulting

17%

Entrepreneurs/ Owners

12%

Others

24%

Top industries

Based on 180 reviews

Computer Hardware

31%

Computer Software

20%

Information Technology and Services

18%

Computer & Network Security

18%

Other

13%

## Pros and Cons

Reliable and secure remote connectivity

83% positive reviews out of 54

Most reviewers report remote access is easy to set up, secure, and effective for managing distant devices.

Urko A.

SYSTEM ENGINEER, 2 - 10 employees.

"Good experience, we use it everyday to manage remote machines from customers or our own and we are happy with the product."

Frequent connection interruptions

58% negative reviews out of 45

Some users report connection stability issues, including dropped sessions, slow response, and occasional reconnection difficulties.

Affordable remote access solution

85% positive reviews out of 53

Most reviewers describe pricing as highly competitive, making the software accessible and cost-effective for businesses.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.3 (174)

85.06% of 174 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Screen Sharing

4.2 (127)

73.23% of 127 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Access Controls/Permissions

4.2 (113)

69.91% of 113 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Unattended Access

4.2 (111)

83.78% of 111 reviewers that rated this feature as important or highly important

Manage computers located anywhere without the remote customer present at the other end

File Transfer

4.0 (93)

74.19% of 93 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Remote Monitoring & Management

4.2 (61)

81.97% of 61 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Iperius Remote 36 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Verify the identity of users/devices to enable secure access

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Add customized logos and colors to align with company branding

Access system information, including hardware and software configuration, to perform diagnostics

Assemble applications and processes by dragging over and arranging pre-built components

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Ability to chat online in real time

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Access multiple screens from one centralized location

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Print remote documents from multiple devices

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

At least a username and password is required to access the system

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Extra layer of security that requires not only a password and username but also something specific to that user

Manage computers located anywhere without the remote customer present at the other end

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.2 (228)

4.2

Based on 228 reviews

## Pricing

Value for money

4.5 (216)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/219280/Iperius-Remote/pricing/)

Small

€8.39

Usage Based,Per Month

It includes:

-   Connection Statistics
-   Free Updates to the Latest Version
-   Management of Groups of Computers
-   Multiple Passwords and Access Accounts
-   Operator Accounts
-   Operators and Permissions
-   Unlimited List of Connected Devices and History
-   Unlimited Number of Devices on Which the License Can Be Installed
-   Web Administrative Area

Medium

€19.99

Usage Based,Per Month

It includes:

-   Connection Statistics
-   Free Updates to the Latest Version
-   Management of Groups of Computers
-   Multiple Passwords and Access Accounts
-   Operator Accounts
-   Operators and Permissions
-   Unlimited List of Connected Devices and History
-   Unlimited Number of Devices on Which the License Can Be Installed
-   Web Administrative Area

Professional

€49.99

Usage Based,Per Month

It includes:

-   Connection Statistics
-   Corporate Rebranding Included
-   Free Updates to the Latest Version
-   Management of Groups of Computers
-   Multiple Passwords and Access Accounts
-   Operator Accounts
-   Operators and Permissions
-   Unlimited List of Connected Devices and History
-   Unlimited Number of Devices on Which the License Can Be Installed
-   Web Administrative Area

Value for money

4.5 (216)

4.5

Based on 216 reviews

## Integrations

[

Iperius Console](https://www.capterra.com/p/176528/Iperius-Console/)

## Support, customer service and training options

Customer Service

4.2 (185)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (185)

4.2

Based on 185 reviews

## User reviews

Overall rating

4.3

Based on 228 reviews

Filter by rating

5(113)

4(85)

3(16)

2(3)

1(11)

Mentioned topic

Sorted by most recent

MK

Matias K.

systems analyst

Civil Engineering

### "honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 29, 2026

It has the potential to grow and become incredibly useful software; it just needs some refinement in areas that currently make it seem like just another run-of-the-mill program.

Pros

It is truly easy-to-use and user-friendly software. It fulfills the function for which it was designed.

Cons

sometimes it fails to adquire the license, ctrl+c and ctrl+v not always work and its truly anoying when it doesn´t allow to imput admin credentials via remote conection

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

It was very expensive for what it offered.

Alternatives considered

[TeamViewer Remote](https://www.capterra.com/p/10042678/TeamViewer-Remote/)

Reasons for choosing Iperius Remote

It was very expensive for what it offered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

IT

Information Technology and Services

### "Recommended expensive teamviewer replacment"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2026

I use it on my website as a button to let people download a customized client and read the code to me so i can offer them remote support. Does what it is suppose to do and does it good

Pros

Works great nearly the same connection speed as Teamviewer and they also have a good support team that responds quickly

Cons

I liked most stuff. There are no things that I didnt like. It is very good remote support software.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

too expensive for a small team. For starters they are not attractive and you gotta start somewhere

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Davide M.

Technician

Automotive

### "IPERIUS SOFTWARE AND CUSTOMER SUPPORT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

The software is easy to use and have also a fantastic customer support. They are always nice and available, they solve us several problem that specific laptop have. Highly recommended

Pros

Fast Software, really easy to use also for the customers for receive assitance with remote access and receive help

Cons

none

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Reasons for choosing Iperius Remote

Firstly for the price but, before to bought it we tried some connection with the free trial and we saw that it was really super easy and fast to us and also for our customer

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Dottore Commercialista

Accounting

### "Iperius Remote migliora il collegamento in remoto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2025

L'esperienza complessiva è sicuramente positiva e il prodotto compete molto bene con software dei competitor (Team Viewer, AnyDesk, Supremo).

Pros

Il funzionamento è sempre piuttosto veloce nelle risposte. I collegamenti sono generalmente stabili. La procedura è molto semplice nell'uso.

Cons

La stampa in remoto con l'applicazione Custom Remote Printer non è sempre stata puntuale anche in passato. Andrebbe sempre di più migliorata.

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reasons for choosing Iperius Remote

Gli altri prodotti erano meno semplici nell'uso e il suo prezzo era competitivo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vito S.

consulente

Computer Networking

### "é un pó acerbo ci sono alcune imperfezioni"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

September 15, 2025

In taluni casi la messaggistica é fuorviante e trae in inganno l'utente e l'assistenza non risolve il problema perché anche essa é tratta in inganno e da informazioni non sufficienti

Pros

In questa versione 4 funziona bene in rapporto al suo costo, lascia a desiderare su alcuni aspetti relativi alla messaggistica che é fuorviante

Cons

La messaggistica degli accessi che é errata e fuorviante eil funzionamento del meccanismo di rinnovo

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

costo competitivo e integrazione tramite iperius console

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing Iperius Remote

costa di meno anche se ha qualche difetto da migliorare

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tim S.

Owner

Information Services

### "This is for Iperus Backup - NOT Remote."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

September 12, 2025

Considering that this was the link to review Iperius Backup and it opens to the review for "Iperius Remote", I'm not super impressed.

Pros

The price is unbeatable for the options you get. More importantly, I have had to restore several times and this just works. I have had to restore with both the proprietary Iperius backup as well as the Native Windows backup. In addition, I have cloned hundreds of drives and it is like clockwork. This has been extremely useful during the Windows 11 compliance/Windows 10 EOL of October, 14th, 2025.

Cons

I wish the options were a little more granular. A lot of the updates are all wrapped together. In some cases I just need one option to be available but the cost goes up 400% because 20 other options are added that I don't need. In addition, I REALLY don't like that they charge so much for their support package and, even worse, put it in your cart by default.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing Iperius Remote

I didn't. Since you give me no other option I will fill this out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Thierry D.

Gerant

Computer & Network Security

### "Bon produit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 29, 2025

Le produit rempli son rôle et l'apprentissage est rapide. Il n'y a pas de fonctionnalité complexe à mettre en oeuvre. Le menu est simple mais explicite, ce qui permet d'être efficace. Il fut une époque, au début de Remote où la lenteur était un gros problème, mais cela a été corrigé et on arrive maintenant à avoir une fluidité qui permet de travailler correcteement.

Pros

L'efficacité pour ce qui est demandé à un logiciel de contrôle distant. L'interface est simple est clair. Le menu va à l'essentiel.

Cons

Un petit bug, mais qui a été corrigé. Le curseur disparaissait sur les fond d'écran de la machine distante, mais la mise à jour du produit a permis de corriger cela. Le support technique a été rapide et efficace.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Romano S.

Manager

Computer Hardware

### "Prodotto eccellente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2025

Pros

Funzionalità e completezza delle opzioni Facilità d'utilizzo

Cons

Niente da segnalare :-)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Andrea F.

COO

Building Materials

### "The ultimate solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

Pros

Ha un ottima stabilità nel funzionamento. Facile da usare e personalizzare. Ottimo anche per la gestione contemporanea di piu accessi remoti

Cons

Iperius Remote funziona davvero molto bene, controllando Android, possono sorgere delle difficoltà, ma tutto nella normalità

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Laetitia B.

ERGO

Medical Practice

### "utilisation pour du télésoin \*\*\*\*"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 23, 2025

l'expérience globale est de bonne qualité. C'est dommage qu'il n'y ait que des tutoriel en ligne ( pas de vidéo , ni de démonstration en directe pour une meilleure prise en main en fonction de l'utilisation souhaitée) main l'outil est fonctionnel.

Pros

le rapport/ qualité prix est excellent il y a une assistance technique support très réactive. les échanges sont réalisés par mail via des tickets.

Cons

transfert de documents uniquement sur le C/ (= pas de copier /coller sur le bureau possible) connexion parfois instable ( déconnexions intempestives ) manque l'appel en visio avec le PC distant

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

en raison du prix teamViewer à augmenter mon tarif de 47% cette année. choix car sécurisé par ID Et MDP et partage d'écran et frappe possible avec souris affichée

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2025

Thank you very much for your feedback. Regarding file transfer: please note that copy/paste between the local and remote machines is fully supported in Iperius Remote. You can find all the relevant information and a detailed tutorial on our website here: https://www.iperiusremote.fr/36274/comment-transferer-des-fichiers-avec-iperius-remote-copier-coller-et-glisser-deposer-entre-un-pc-distant-et-un-pc-local/ . As for video tutorials, we invite you to visit our YouTube channel: https://www.youtube.com/@iperius6093 . We are actively working on expanding our content with more videos and live demonstrations to better cover various use cases.

[View all Reviews](https://www.capterra.com/p/219280/Iperius-Remote/reviews/)

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