# Ubots Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ubots Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/219308/Ubots

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# 

 Ubots Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Ubots

## What is Ubots?

Ubots is a platform to centralize multiple customer service channels, which also develops chatbots to automate company communication channels. The chatbots, based in Artificial Intelligence, can perform services simultaneously and operate on different channels, including WhatsApp, Messenger, Webchat or Instagram. Ubots prepares performance reports, including information on channels using the tool the most, common customer comments, and customer suggestions.

## What is Ubots used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$1990

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ubots?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ubots.com.br/&name=Ubots)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ubots

0.0

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

R$1990

Flat Rate, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,733)

Value For Money

0.0 (0)

Value For Money

4.6 (1,487)

Customer Service

0.0 (0)

Customer Service

4.7 (1,506)

## Ubots alternatives

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Highest Rated

[4.8 (5)](https://www.capterra.com/p/10031687/Text-App/#reviews)

Starting price

$19.00

Per User, Per Month

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)

[4.1 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Starting price

$1799.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/158117/Freshchat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Ubots 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allow customers/users to submit support queries and service requests

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

R$1,990

Flat Rate,Per Month

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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