--- title: "SoftskillLab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SoftskillLab Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/219374/SoftskillLab/" page_type: "product" language: "en" --- # SoftskillLab Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SoftskillLab ## What is SoftskillLab? SoftSkillLab by Arca24 is an online psycological testing platform to measure soft skill of candidates and employees to assess them better and make hiring decisions faster. Test can be done remotely from any device. A growing test library to test soft skill, personality, cognitive ability, psychological style, emotional intelligence, memory and much more. Skills can be measured individually or combined in tailored assessment. Scientific basis thanks to the partnership with an italian University. ## What is SoftskillLab used for? [Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Assessment](https://www.capterra.com/assessment-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €109 Usage Based, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SoftskillLab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.arca24.com/&name=SoftskillLab) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SoftskillLab 4.3 (12) VS. [4.5 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/) Starting Price €109 Usage Based, One Time Starting Price $50 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (12) Ease Of Use 4.5 (145) Value For Money 4.0 (7) Value For Money 4.4 (135) Customer Service 4.3 (8) Customer Service 4.6 (114) ## SoftskillLab alternatives Highest Rated [4.7 (229)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (91)](https://www.capterra.com/p/145622/Prevue-Assessments/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [TestDome](https://www.capterra.com/p/166142/TestDome-com/) [4.6 (145)](https://www.capterra.com/p/166142/TestDome-com/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166142/TestDome-com/) [EmployTest](https://www.capterra.com/p/185208/EmployTest/) [4.7 (145)](https://www.capterra.com/p/185208/EmployTest/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185208/EmployTest/) [View all alternatives](https://www.capterra.com/p/219374/SoftskillLab/alternatives/) ## FAQs about SoftskillLab Overview ### Which roles and teams benefit most from SoftskillLab? SoftskillLab is most used by HR operations teams, recruiters, and branch or business leaders who need structured soft-skills assessment and development. HR staff use it to support hiring, onboarding, and employee growth, while managers, directors, and entrepreneurs rely on it to evaluate talent, guide coaching, and improve team performance. Answer based on 12 reviews Overview ### What company size and specific industries is SoftskillLab built for? SoftskillLab is designed for recruiting specialists and HR managers across small businesses, mid-market companies, and larger enterprises that need pre-employment testing tools to screen and assess candidates. It fits organizations in any industry that runs structured hiring and wants to simplify candidate evaluation during recruitment. Features and Usability ### What are the key features of SoftskillLab? SoftskillLab offers applicant tracking, recruitment management, and candidate management for hiring workflows, plus aptitude testing, skill testing, personality testing, and automatic grading for assessments. It also includes activity dashboards, real-time reporting, workflow management, document storage, access controls/permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does SoftskillLab offer? SoftskillLab provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer reference materials and self-paced learning for reviewing product features and setup steps. Getting Started and Support ### What customer support options does SoftskillLab offer? SoftskillLab provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available, so support quality, response times, and common frustrations cannot be described here. The listed channels still give users several ways to seek help and find answers. ## Features AI summary Based on 18,454 Remote Work reviews Capterra reviewers highlight these as the features buyers value most when choosing remote work software: - **Access Controls/Permissions** (**47%** of reviewers rated this feature as critical) - **Collaboration Tools** (**46%**) - **Calendar Management** (**45%**) SoftskillLab supports **Access Controls/Permissions** and **Collaboration Tools**, giving teams a way to manage user access securely and work together more effectively across distributed environments. However, it does not include **Calendar Management**. Instead, it offers **Remote Access/Control** (**49%**), a feature that reviewers also rate highly for remote work needs. This can help businesses maintain access to systems and devices from different locations, while supporting secure coordination and day-to-day teamwork. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle SoftskillLab 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Aptitude Testing: Measure for aptitude to uncover talents, reveal strengths and assess performance - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automatic Grading: Automatically score assessment results - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Candidate Comparison: Compare candidate¿s testing results against each other and against set benchmarks - Candidate Management: Build, track, and maintain relationships with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Library: Centralized repository to store content and assets - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Activity Monitoring: Monitor and track what your employees are doing - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Individualized Assessments: Review or test a specific candidate's skills - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Online Tests: Exams administered online via computers or other electronic devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personality Testing: Identify work styles and characteristics to determine behavioral fits - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Pre-made Test Library: A set of pre-made tests offered by a third party - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Time Tracking: Measure time to completion or hours worked for projects - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scoring: Automatically calculate score after the assessment - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Test/Quiz Creation: Create or build customized tests and quizzes - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.0 (7) Free Trial Free Version Basic €109.00 Usage Based,One Time Value for money 4.0 (7) 4.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (8) 4.3 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 12 reviews Filter by rating 5(5) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MZ Marco Z. Imprenditore Real Estate ### "Ottimo strumento " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 14, 2022 Disponibilità, professionalità e ottima assistenza. Pros Ci permette di accertare se i candidati sentiti al colloquio presentano delle problematiche caratteriali nascoste e verificare se possiedono le qualità umane e caratteriali necessarie, riducendo il rischio di portarci in pancia personale problematico. Cons Manca un test iniziale da poter utilizzare come test generico d'ingresso che ci permetterebbe di individuare a priori le principali problematiche caratteriali del candidato, invece di scegliere il test sulla base di una nostra prima valutazione come facciamo ora. Reasons for choosing SoftskillLab Per la disponibilità al dialogo e all'assistenza ricevute e per la possibilità di personalizzazione del percorso di test e valutazione del candidato con relativa personalizzazione del costo di ogni valutazione. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Christian T. Impiegato Real Estate ### "Utile e funzionale" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2022 Pros Il software ha una buona grafica, di semplice utilizzo ed adatto a fare un filtro iniziale delle candidature. Cons Si potrebbe ridurre l'elenco dei test compattandoli in un numero minore. Infatti risultano essere molti ed alle volte non è facile scegliere quello più adatto da sottoporre al candidato. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Federico M. Direttore Professional Training & Coaching ### "Strumento ideale per valutare le soft skill" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2021 Facilissimo da utilizzare sia per il nostro HR Recruiter che, soprattuto, per i candidati. Pros E' uno strumento davvero molto utile sia per valutare le competenze cruciali per determinate professioni in fase di colloquio, e sia per mappare le soft skills dei collaboratori e evidenziare le aree in cui attivare degli specifici piani di formazione Cons Nessun inconveniente particolare da segnalare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Alice C. Ricercatrice Research ### "Strepitoso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Veloce, pratico, facile da utilizzare e intuitivo. Pros Facilità d'uso e intuitività, interattività e restituzione immediata dei risultati. Cons Niente. Non ho particolari criticità da segnalare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Laura B. Country Manager Human Resources ### "Un supporto di valore " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2021 Molto positiva, sia per i candidati sia per i reclutatori che dispongono, grazie ad un piccolo investimento di tempo da parte degli utilizzatori, di molte informazioni complete ed utili Pros L'intuitività di utilizzo, i tempi ridotti di erogazione, il beneficio per i selezionatori, la buona impressione da parte dei candidati/fruitori Cons Direi nulla di rilevante da evidenziare Reasons for choosing SoftskillLab Per la sua modalità intuitiva, la velocità e la rispondenza Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CE concettina E. hr operation Human Resources ### "Possibilità di comparazione delle caratteristiche di personalità" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 10, 2021 la mia esperienza è complessivamente positiva dato che lo strumento dei test deve essere da appendice agli altri strumenti (valutazione del cv, colloquio). Pros Il software consente di somministrare test che, per competenze diversificate, non sarebbe stato possibile elaborare e fornire in autonomia. Cons i test della personalità hanno gli svantaggi tipici dei test stessi e cioè categorizzazioni che semplificano (talvolta in maniera eccessiva) le caratteristiche degli individui Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS SIMONA S. impiegata Human Resources ### "UTILE E DI GRANDE IMPATTO SUI CLIENTI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 29, 2021 VANTAGGIO DI APPROFONDIRE CARATTERISTICHE SPESSO NON EMERGONO IN SEDE DI COLLOQUIO Pros VANTAGGI EVIDENTI POICHE SMARCANO QUESTIONI A VOLTE NON AFFRONTATE IN SEDE DI COLLOQUIO Cons NESSUN INCONVENIENTE, DI FACILE UTILIZZO ANCHE DA PARTE DEI CANDODATI Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Sara B. Ricerca e selezione del personale Human Resources ### "Utilità" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 23, 2021 Nel complesso è un buon gestionale da consigliare alle persone che lavorano in ambito risorse umane Pros Utile e flessibile nell'utilizzo, agevola molto il lavoro di ricerca e selezione Cons La ricerca attiva di una certa caratteristica spesso non coincide con il risultato Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RZ Roberta Z. Responsabile di Filiale Staffing and Recruiting ### "Buono strumento" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 19, 2021 buono strumento per evidenziare, insieme al candidato, la predisposizione caratteriale e instaurare un dialogo aperto sulle soft skills e sulle esperienze precedenti Pros la possibilità di valutare gli aspetti caratteriali in maniera semplice, veloce, e "leggera" Cons non ha validità scientifica e non evidenzia gli aspetti critici Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EV Emanuela V. Hr Operations Financial Services ### "L'importanza delle soft skills" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 14, 2021 Pros Ritengo sia fondamentale poter valutare le soft skills, le caratteristiche personali, le abilità cognitive e non solo le competenze tecniche Cons Nuovo modo di fare selezione, ma sicuramente più esaustiva ed efficace Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Mariassunta A. hr operations Human Resources ### "Buono strumento!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 13, 2021 Pros Softskillab mi permette di esaminare le soft skills dei candidati e di fornire ai clienti dei profili più completi e più appetibili. Facile da utilizzare sia per il selezionatore che per chi effettua il test. Cons I risultati dovrebbero essere migliorati e dovrebbero essere più intuibili. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS ALESSANDRO S. HR OPERATIONS Human Resources ### "Implementazione efficace" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 13, 2021 Pros Ottima implementazione, che permette di poter utilizzare nel migliore dei modi il software. Cons Nessun inconveniente da dover segnalare per il funzionamento del software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.