--- title: "Interfy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Interfy Software - reviews, pricing plans, popular comparisons to other Enterprise Content Management products and more." source_url: "https://www.capterra.com/p/219451/Interfy/" page_type: "product" language: "en" --- # Interfy Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Interfy ## What is Interfy? 100% web platform, with administration and operation in a single interface. Internal authentication or through providers such as Azure, Google and GitHub. Full auditing of actions and attempted actions on the Platform. Access control by IPs Access control by work calendar. Data update through API. Process design without using code. Chat functionality for internal messaging to strengthen the exchange of documents and information for users who do not participate in designed flows. Customization of the email server for notifications Logging and sending of emails through the Platform for notifications. Strong password management Invitation for external users to join the Platform Differentiated access profiles Use of dynamic access to include third parties in flows without manually creating users. Document capture module with automation for large volumes - workstation installed. Customization of the Interface and use of White Label. ## What is Interfy used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Content Management](https://www.capterra.com/content-management-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $32 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Interfy?[Manage this product listing](https://www.g2.com/products/interfy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Interfy 4.9 (39) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $32 Per User, Per Month Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (39) Ease Of Use 4.3 (3,038) Value For Money 4.8 (39) Value For Money 4.3 (2,347) Customer Service 4.9 (39) Customer Service 4.3 (2,006) ## Interfy alternatives [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) [4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146136/Lucidchart/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) Highest Rated [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136446/Confluence/) [View all alternatives](https://www.capterra.com/p/219451/Interfy/alternatives/) ## FAQs about Interfy Overview ### Which roles and teams benefit most from Interfy? Interfy is most used by executives, operations coordinators, administrative staff, and IT teams that need centralized visibility into business processes. CEOs and directors use it to track performance and decisions, while coordinators, account managers, and technical staff rely on it to organize workflows, support service delivery, and improve cross-team execution. Answer based on 39 reviews Overview ### What company size and industries is Interfy built for? Interfy is built for small businesses, which make up 87% of reviewers, especially in Information Technology and Services at 28% and Computer Software at 21%. It is positioned for any company size, with some enterprise and midsize use, and is commonly applied to Business Process Management at 45%. Answer based on 39 reviews Features and Usability ### What are the key features of Interfy? Interfy offers data transformation, workflow management, and business process automation for process control and approvals. It includes document management, content management, digital asset management, and forms automation, plus access controls, audit trail, version control, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Interfy offer? Interfy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, videos offer visual walkthroughs, and documentation gives written reference material for setup steps and feature review. Getting Started and Support ### What customer support options does Interfy offer? Interfy provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the customer service as strong and helpful, with one reviewer calling it topnotch and tying it to the product’s success. Answer based on 1 reviews ## Features AI summary Based on 370 Enterprise Content Management reviews Capterra data shows that buyers of Enterprise Content Management rank the following features as their top priorities: - **Secure Data Storage** (**58%** of reviewers rated this feature as critical) - **Document Management** (**53%**) - **Access Controls/Permissions** (**55%**) Interfy supports all three features buyers rate most highly: **Secure Data Storage**, **Document Management**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect sensitive information, keep files organized and easy to retrieve, and control who can view or update content, allowing teams to manage enterprise documents with greater security, consistency, and efficiency. Secure Data Storage 5.0 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Management 4.9 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Collaboration Tools 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Drag & Drop 5.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Archiving & Retention 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Workflow Management 4.8 (31) 58.06% of 31 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Interfy 73 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio File Management: Supports audio files - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Digital Asset Management: Manage digital assets - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Indexing: Compile and organize data into specific metrics - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Intelligence: Analyzes key metrics to identify root causes of productivity blockers or enhancers. - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Automation: Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute. - Process Design: The ability to create custom workflows aligned with business objectives. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (39) 4.9 Based on 39 reviews ## Pricing Value for money 4.8 (39) Free Trial [View pricing plan details](https://www.capterra.com/p/219451/Interfy/pricing/) Starter $32.00 Per User,Per Month Business $38.00 Per User, Enterprise $57.00 Per User, Value for money 4.8 (39) 4.8 Based on 39 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.9 Based on 39 reviews Filter by rating 5(37) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LA Luis Antonio S. Gerente de Projetos Information Services ### "Um sistema com um deferencial difícil de ser superado." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 O Interfy superou minhas expectativas. A plataforma do sistema é bem intuitiva. E as funcionalidades são completas. Muitos outros sistemas ainda tem que melhorar para chegar perto do Interfy. Pros O Interfy é um produto diferente dos outros. O sitema é único e muito bem desenvolvido pelos seus idealizadores. Atende todos os requisitos das empresas. Cons Nada. O Interfy é completo. Atendeu muito bem nossas demandas. A plataforma responde bem, além de possuir suporte de seus desenvolvedores. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jheniffer G. Assistente Administrativo Higher Education ### "Sistema Excelente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 Experiência boa, Atualização constante, ferramentas que acompanham o processo. Pros Agilidade, Organização, Atualização e ferramentas que acompanham o processo e legislação. Cons O que você menos gostou no Interfy, não tem nada, atendimento bom, atualização constante Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Thiago C. Coordenador de Processos Financial Services ### "Interfy: Apoiando a transformação dos processos!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 No geral, a ferramenta tem atendido muito bem as necessidades e o suporte dado pela equipe está sendo fundamental no dia a dia. Pros A ferramenta é muito intuitiva, de fácil compreensão, com ampla gama de funcionalidades e atende os mais diversos processos. Cons A ferramenta passa por diversas atualizações e implantação de melhorias, algumas delas não foram comunicadas após a implantação. Acredito que um comunicado, talvez mensal, ajudaria para entendimento da evolução da ferramenta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GM Gregory M. COORDENADOR Health, Wellness and Fitness ### "Tecnologia e inovação" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 A experiência foi ótima, a empesa deu todo suporte necessário, para que a implantação acontecesse da melhor forma e no menor espaço tempo. Pros Plataforma inovadora, com layout moderno e personalizável. Cons Tempo de implantação, apesar de entender que é uma característica decorrente da complexidade do projeto. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FF Francisco F. Analista de Sistemas Jr. Information Technology and Services ### "A Excelente Ferramenta Interfy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 O suporte e parceria da empresa com o cliente é excelente, sempre que precisamos a empresa nos atende e nos ajuda no que for preciso. Pros Ferramenta moderna e atual para criação de fluxos e processos. Cons Ainda faltam algumas funções, porém quando solicitadas são criadas rapidamente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Bruno Henrique Euzebio D. Gerente de TI Information Technology and Services ### "Sistema facilitador de processos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 23, 2024 Plataforma que revolucionou a cultura interna da AFPESP. Pros Usabilidade e facilidade na customização. Cons Acho que poderia melhorar nos bug de tela. Reasons for choosing Interfy Facilidade em customizar, atendimento da VP. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WH Walenska H. Graphic designer Design ### "Best all in one sollution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2022 Pros 100% digital processes, there all tools to control the documents and the processes. Easy, smart and intuitive platform. Flexible in size and structure. The price is not jus fair, is really incredible if compared all it can do. Cons Those who are not familiar with systems can sometimes feel lost due to the size of the platform, but there is always someone ready to guide you. The support is impeccable and there is a university with practical videos teaching everything the Interfy platform can do for you. Reasons for choosing Interfy It makes no sense to pay more to use incomplete and inefficient platforms. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 31, 2022 Thanks for your time and your comments AV Ademir V. Consultor Facilities Services ### "Excelente!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Automatizados os processos de empresas de qualquer porte Pros Implantação e aplicabilidade. Qualquer tipo de empresa pode ser implantado. E um software bem responsivo na sua utilização. Fácil navegação. Cons Até o momento nada, as implantações estão em pleno sucesso. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 9, 2022 Thanks for your time CF Carol F. Gerente Comercial Information Technology and Services ### "Análise Interfy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2022 Pros Uma ferramenta muito fácil de se usar e em pouco tempo consegui me adequar a ela. A maneira para desenhar e criar um processo no BPM é muito mais fácil do que em outras soluções. Cons No tempo que usei não encontrei nenhum problema com a solução. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 9, 2022 Thanks for your time PM Pablo M. Software Analyst Information Technology and Services ### "Análise Interfy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2022 Pros Muito intuitivo, preço acessível e o BPM é muito fácil de utilizar. Cons Nenhum, apenas continuar nas atualizações da solução. Switched from [Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/) Usabilidade e preço. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 19, 2022 thanks for you time and comments [View all Reviews](https://www.capterra.com/p/219451/Interfy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zapier vs Interfy](https://www.capterra.com/compare/130182-219451/Zapier-vs-Interfy)