--- title: "Userfront Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Userfront Software - reviews, pricing plans, popular comparisons to other AI Governance Tools products and more." source_url: "https://www.capterra.com/p/219463/Userfront/" page_type: "product" language: "en" --- # Userfront Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Userfront ## What is Userfront? Userfront helps organizations become extraordinarily productive with AI while meeting strict policy & compliance requirements. ## What is Userfront used for? [Authentication](https://www.capterra.com/authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Userfront?[Manage this product listing](https://www.g2.com/products/userfront/claim_requests/new?auto=true) ## Userfront Overview Updated September 2026 AI summary Userfront provides authentication and identity management capabilities for organizations of all sizes, supporting secure login, multi-factor authentication, and single sign-on. With features such as access controls, password management, user management, social sign-on, and real-time analytics, Userfront is deployed via cloud and web, and offers APIs and integrations to meet access governance needs in regulated or security-focused environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Userfront 5.0 (3) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $20 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (929) Value For Money 4.7 (3) Value For Money 4.5 (489) Customer Service 5.0 (3) Customer Service 4.5 (509) ## Userfront alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [LastPass](https://www.capterra.com/p/151988/LastPass/) [4.6 (2,787)](https://www.capterra.com/p/151988/LastPass/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151988/LastPass/) [View all alternatives](https://www.capterra.com/p/219463/Userfront/alternatives/) ## FAQs about Userfront Overview ### What company size and specific industries is Userfront built for? Userfront is designed for financial services and other high-trust industries that have strict compliance requirements. It is well suited to organizations in sectors such as banking, insurance, healthcare, and similar regulated environments that need secure identity and access management. Features and Usability ### What are the key features of Userfront? Userfront offers access control, authentication, and multi-factor authentication for secure login and identity management. It also includes single sign-on, social sign-on, role-based permissions, and user management, along with an API, third-party integrations, monitoring, activity tracking, and reporting and statistics. Pricing ### How much does it cost and what fees or limitations are included? Userfront starts at $20 per user per month for ChatGPT with Guardrails, Microsoft Copilot with Guardrails, and Multi-Assistant with Guardrails. Each plan includes custom branding, single sign-on, real-time redaction of sensitive data, and 24-month prompt log retention. No free plan or trial is listed. Getting Started and Support ### What training and onboarding options does Userfront offer? Userfront provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover product topics in a group setting, and documentation and videos offer self-paced reference materials for learning features and steps. Getting Started and Support ### What customer support options does Userfront offer? Userfront provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support experiences, the catalog only confirms these contact and self-service options, without indicating how quickly support responds or how helpful users find it. ## Features AI summary Based on 1,103 AI Governance Tools reviews Not all authentication products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Secure Login** (**69%** of reviewers rated this feature as critical) - **Two-Factor Authentication** (**66%**) - **Multi-Factor Authentication** (**61%**) Userfront supports **Secure Login** and **Multi-Factor Authentication**, giving teams the tools to protect account access and add stronger identity checks for users. However, it does not include **Two-Factor Authentication**. Instead, it offers **Single Sign On** (**50%**) and **Password Management** (**58%**), which can reduce login friction and improve credential control, helping businesses manage access more efficiently while maintaining account security. Secure Login 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Multi-Factor Authentication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Single Sign On 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Password Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Access Controls/Permissions 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Userfront 22 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) [View pricing plan details](https://www.capterra.com/p/219463/Userfront/pricing/) ChatGPT with Guardrails $20.00 Per User,Per Month It includes: - Latest AI models - User input prompts excluded from OpenAI training - Real-time redaction of sensitive data prior to sending prompts to ChatGPT - 24-month retention of user prompt logs - Custom org URL and branding - User, group, and policy level access control - Single Sign-On via Microsoft Entra ID, Okta, SAML, AD, and others Microsoft Copilot with Guardrails $20.00 Per User,Per Month It includes: - Latest AI models - User input prompts excluded from OpenAI training - Real-time redaction of sensitive data prior to sending prompts to ChatGPT - 24-month retention of user prompt logs - Custom org URL and branding - User, group, and policy level access control - Single Sign-On via Microsoft Entra ID, Okta, SAML, AD, and others Multi-Assistant with Guardrails $20.00 Per User,Per Month It includes: - Latest AI models - User input prompts excluded from OpenAI training - Real-time redaction of sensitive data prior to sending prompts to ChatGPT - 24-month retention of user prompt logs - Custom org URL and branding - User, group, and policy level access control - Single Sign-On via Microsoft Entra ID, Okta, SAML, AD, and others Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent QS Quinn S. Software Engineer Construction ### "The best auth experience youve never heard of." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 Userfront & its staff care, and it shows in the product. Its powerful auth management, yet so easy to set up and use. The team is responsive, happy to help, and very receptive of feedback. Pros In a matter of minutes I can go from a boilerplate "Hello world" to a fully authed app. And with an (overly) generous free tier, I can do this all for free. Free and easy. Hard to come by in this day and age. Cons When I first started using this product some years ago I found the docs to be a bit lackluster, but they have since been updated and organized and that is no longer the case. Alternatives considered [Auth0](https://www.capterra.com/p/154900/Auth0/) Reasons for choosing Userfront Userfront had a quicker time to boot, or so to speak. Also a far better pricing model. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JP Jay P. CTO Computer Software ### "Userfront: Easy Auth with A+ Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 Overall, Userfront has been awesome. Setup is smooth, and it really saves time on things that would normally take much longer to build out ourselves. Their support team’s a big plus and they’re quick to respond, know their stuff, and genuinely seem to care about us getting things right. Pros Userfront makes auth way simpler than I expected. Getting login, sign-up, and all the basics running was quick, and the API is intuitive and flexible. It feels like they thought of everything devs need, from MFA to user roles, without a steep learning curve. Cons Wouldn’t mind a few more customization options for the forms and like an easier way to match our branding exactly. That said, whenever I hit a roadblock, support was on it with solid workarounds. Switched from [Clerk](https://www.capterra.com/p/267103/Clerk/) We switched from Clerk to Userfront because Userfront offered a more streamlined setup with everything we needed right out of the box, making our workflow faster and more efficient. The platform's intuitive API, excellent documentation, and flexibility to customize really suited our project’s requirements. Plus, their support team has been consistently quick and super helpful, which has made the transition and ongoing work much smoother. Overall, Userfront has just been a better fit for our needs as we scale. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jordan Y. Engineering Manager Financial Services ### "Userfront x pay.com.au" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 A great experience and the best 3rd party I’ve have the pleasure of working with. We’ve been able to collaborate to challenge their initial assumptions and change functionality to better fit how customers may use it. As well as work together to solve problems we’ve had to create a better outcome for our customers Pros Userfront was great to work with. They’ve been able to help us improve our login experience for customers and migrate seamlessly from our previous IdP. All while working closely to build new functionality that fits our use case as well Cons A good problem to have, but since they are iterating so quickly and building new features the documentation can get out of sync easily. Leading to us working with outdated docs Switched from [Amazon Cognito](https://www.capterra.com/p/228414/Amazon-Cognito/) We found we had to write a lot of custom logic to get the authentication flow we wanted and this had issues with the way Cognito handled this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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