# CargoValue Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CargoValue the right Supply Chain Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219470/CargoValue/reviews

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CargoValue

4.7 (9)

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Last updated March 13th, 2026

# Reviews of CargoValue

Ease of use

4.7

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacob H.  
Marketing Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Cargo Value - First Class Supply Chain Management System"

November 23, 2021

5.0

Pros

The level of support and development of the system to meet customers requirements is fantastic. Overall the solution is extremely user friendly, simplifies planning and scheduling of shipments, enhances situation awareness and decision making process via real time tracking and reporting, and provides transparency to promote collaboration at many levels.

Cons

I did not experience any issues with the solution. Any initial changes or requests were catered for during the set up if the system.

Review Source

VR

Verified Reviewer  
Raw Materials Planning Manager  
Mining & Metals  
Used the software for: 6-12 months

### "CargoValue implementation at a Steelworks and Mining Port"

November 24, 2021

5.0

A great experience where the software supplier has worked will us to give us more than we asked for and more than we thought was possible.

Pros

The ever increasing development and improvements. That our thoughts are welcomed and that the CargoValue team seems to be part of our team. It demonstrates the benefits that modern software can have on a not so modern steelworks and port.

Cons

We are going to rely on CargoValue greatly in the near future, but that shouldn't be a con.

Review Source

TS

Todd S.  
Vessel Operations Manager  
Import and Export  
Used the software for: Less than 6 months

### "CargoValue pilot - Summer '21"

October 25, 2021

4.0

Very positive and productive interactions with the CargoValue team. Very solutions-oriented and typically they were able to find solutions (either already imbedded in the software, or they developed stand-alone) to assist in CargoValue better fitting within our business activities

Pros

Working with the people within CargoValue. User interface was very good and easy to navigate - also very intuitive.

Cons

Dashboard or snapshot views - our business relies heavily upon having all inventory & shipment details available in a 'snapshot' view. This sort of view (at least the level we were requesting) was difficult, but the CargoValue team was never dissuaded by our requests and continued to provide alternative solutions - outside of what was already available in CargoValue.

Review Source

Response from Klaveness Digital

November 1, 2021

Hi Todd, thank you for your feedback. Your positive words about our interactions and solution orientation are certainly reciprocated! Our Product Management continues to welcome all feedback and ideas in ensuring we meet your needs for an operationally efficient supply chain management system. Kind regards, The Klaveness Digital Team

Mohamed Morgan B.  
Fuel Procurement Director  
Oil & Energy  
Used the software for: 1-2 years

### "Practical and Easy to Use"

March 9, 2021

5.0

Cargovalue allows to track our inventory in real time (both at sea and physical). The layout and presentation are super user friendly and give a great feel for where things stand both visually and with the data.

Pros

The interface is very intuitive and easy to use. It provides a nice overview of our vessels in transit and how that ties into the inventory all in real time.

Cons

The tool can be further developed to cover demurrage analysis; currently there is a module for that but not really adapted to our business.

Review Source

Response from Klaveness Digital

May 28, 2021

Hi Mohamed, Thank you for your feedback. We are very pleased to hear your experience has been so positive and look forward to working further with your team to explore how CargoValue can ever better serve you in managing logistics at TAQA Morocco. Kind regards, The Klaveness Digital Team

MM

Mark M.  
Port Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Optimising Shipping Operations and Berth Management"

November 22, 2021

5.0

To date, as aspects of the system, the development and the customer service have been excellent.

Pros

The ease of use and the visibility of planned shipping has been critical to enhancing our business. It has assisted in reducing vessel clashes and has positively impacted the cost of demurrage to the business.

Cons

There were aspects of the system that we wanted to enhance and the customer service has been second to none in providing development assistance and support to meet our requests.

Review Source

ME

Marius E.  
Global Raw Material Manager  
Mining & Metals  
Used the software for: 2+ years

### "Great Product"

November 23, 2021

5.0

CargoVaue has enabled the simplification of managing global inventory and shipping schedules, which could be done remotely and with minimal contact with operations.

Pros

Easy of seeing real time inventory, ability to manage shipping schedules and see daily consumption.

Cons

There is very little not to like, at the CargoValue Team are very proactive in developing improvements as required by customers to enhance access and use of the information, such as scenario planning.

Review Source

MM

Monika M.  
Supply Chain Coordinator  
Mining & Metals  
Used the software for: 6-12 months

### "Inventory Management"

November 24, 2021

5.0

Pros

Cargo Value provide real time data for shipment tracking and inventory level. Cargo value also provide an excellent future inventory projection which is a useful tool for supply chain management.

Cons

It will be good if Cargo Value can have an offline simulation feature. It will also be good if Cargo Value can provide a field to enter a product loss.

Review Source

CP

Courtney P.  
Port Scheduler  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "User Friendly & Customer Service is #1"

May 26, 2021

4.0

So far we have been assisted in realising a 300k saving, and I have no doubt that we will see more savings in the coming months. We have had RCA's conducted with the assistance of the Klaveness Digital team and they are regularly communicating and meeting with us to assist in improvements with our schedule. The customer service is second to none!

Pros

I love how easy it is to navigate the program and how amazing the customer service it. Product development seems to be at the forefront of the companies plans and their interaction with users in attempt to improve the product is amazing!

Cons

At the moment there are some small features which would make use even better. Very thankfully we have already been able to discuss this with the development team who are working on implementing these things.

Review Source

Response from Klaveness Digital

May 28, 2021

Dear Courtney, Thank you for your feedback. We are pleased to hear you are very satisfied with our Customer Success Team and will be sure to relay your good comments. We are glad to hear CargoValue has helped SIMEC capitalize on value creation opportunities during the first 6 months and we look forward to further developing CargoValue to help you do even more! Kind regards, The Klaveness Digital Team

JH

Jonas H.  
Manager Coal and Coke Quality  
Industrial Automation  
Used the software for: Less than 6 months

### "Inventory"

May 18, 2021

4.0

I think costumer approach is very good and so far my overall experience is positive. What is important to me is that the part which I fill in manually today will be automised.

Pros

The part of this software that I am using is under development, the features I am using right now will be removed. I think there is potential to do inventories, but I am expecting it to take time.

Cons

It software is very slow. The inventory we have at the moment is way to time consuming to fill in, but will be removed and replaced.

Review Source

Response from Klaveness Digital

May 28, 2021

Hi Jonas, Thank you for your feedback. It's great to hear your overall experience with us is positive and we will be sure to relay your comments to our Customer Success team. In the meantime, our product development team is pleased to be working with you on our Customer Discovery Program to develop the inventory solutions you've outlined to speed up how you use CargoValue on a day-to-day basis. Kind regards, The Klaveness Digital Team

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