# Page 2 | CI HUB Connector Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CI HUB Connector the right Integration solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219484/CI-HUB/reviews

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CI HUB Connector

4.4 (146)

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Last updated March 13th, 2026

# Page 2 - Reviews of CI HUB Connector

## Showing most helpful reviews

Showing 26-50 of 146 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Research Analyst  
Market Research  
Used the software for: Less than 6 months

### "A HUB FOR EVERYTHING"

September 23, 2024

4.0

I have been using CI HUB for almost 5 months and it made my work a lot simpler and precise, I can make quality work with less amount of time thanks to CI HUB.

Pros

I am a person who uses a lots of editing for my pictures and videos, CI HUB has made my job easier as I no longer needs to go back and forth between hundreds of tabs.

Cons

The Software takes time in processing when I work with big files and the user interface is little bit complex to use.

Review Source

JLE

John Lemuel E.  
Student  
Civil Engineering  
Used the software for: I used a free trial

### "The Content Management for CI HUB Connector"

May 16, 2023

5.0

Pros

To provide accurate and reliable information about CI HUB Connector's specific strengths, weaknesses, and ease of use, it would be best to consult user reviews, product documentation, or reach out to CI HUB Connector's support or customer service. They would be able to provide you with first-hand experiences and insights regarding the product's capabilities, integration process, and any potential limitations or areas for improvement.

Cons

To provide accurate and reliable information about CI HUB Connector's specific strengths, weaknesses, and ease of use, it would be best to consult user reviews, product documentation, or reach out to CI HUB Connector's support or customer service. They would be able to provide you with first-hand experiences and insights regarding the product's capabilities, integration process, and any potential limitations or areas for improvement.

Review Source

SB

Steven B.  
Graphic Designer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Good integration, needs a "sorting" feature"

October 4, 2022

4.0

We're working on implementing a Digital Asset Management system to streamline our workflows, reduce email attachments, and synchronize our assets. CI HUB helps our Graphic Designers by letting us import assets from our DAM directly into our creative apps, using the same interface regardless of which app we're using. I've had a few issues with the login process, and the lack of a sort feature makes it less convenient than searching through our assets on the DAM website in a web browser, but it's still an invaluable tool, and I look forward to future updates making it even better!

Pros

CI HUB is what lets my company integrate our chosen digital asset management tool into the creative apps we use. I can access Brandfolder assets from directly within Adobe apps and even PowerPoint. I can drag assets from the CI HUB panel into my document. This downloads the asset into a preset local drive folder in order to let me use it, and yet in my document, it remains linked to the cloud asset even after I hand off the file to another designer. This is a great advantage!

Cons

There needs to be a sorting feature, where I can sort my asset search results or asset section/folder contents by relevancy, date modified, date uploaded, etc. That would speed up my ability to find the right asset.

Review Source

FS

Frédéric S.  
CEO  
Information Services  
Used the software for: 2+ years

### "Essential tools to drive automation for any creative operations team"

March 21, 2023

5.0

As I said at the beginning a very good experience for different range of customers from creative operation team to brand management.

Pros

CI HUB has a long experience in Adobe technology and their connector is the clear representation of what matters on the customer side, from easy to connect any system in one panel drives, Stock, Shutterstock, DAM systems , PIM, Figma from any Adobe App and Office, what else ? Fantastic usage of custom metadata, revisions management, check in check out....similarity search....this is really the DAM inside any Adobe software to speed up your process. I really advise and price wise the ROI is fast. So the best connector in the market.

Cons

The global UI can be approved but it also linked to the SDK of Indesign so nothing that can be changed in one click.

Reason for choosing CI HUB Connector

Features wise

Review Source

Response from CI HUB

March 22, 2023

Hello Frederic, thanks a lot for your Review. It helps us a lot and we love the feedback. If you are ever unhappy please let us know we take this very seriously. Andy

LM

Lydia M.  
Senior Graphic Design  
Environmental Services  
Used the software for: 6-12 months

### "Good Digital Asset Management System"

June 27, 2022

4.0

Overall, we love this product and use it all the time. Much better than a external drive with assets located in all different locations. It saves us a lot of time in our design process.

Pros

The customer service is awesome. The customization of the hub is great and being able to share links to specific assets and keeping other assets hidden really keeps things clean and smooth in our business. Also, great organization tool and keeps all our digital assets in one place and easy to access with the search tool.

Cons

The Adobe connector is not great. It's clunky and busy and hard to use the tool in it to find an asset and place into Adobe. It doesn't seem to link the assets to the DAM but instead saves that asset to the individual's computer which makes sharing InDesign documents harder.

Review Source

HK

Hemant K.  
Creative Designer  
Food & Beverages  
Used the software for: 6-12 months

### "Will submitt the report later"

September 29, 2022

3.0

na

Pros

relink the file with the same naming is comfortable

Cons

the panel for user is feel clutter and not easy to understand

Review Source

OA

Oluwatobiloba A.  
Marketing specialist  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "CI HUB Connector efficacy "

March 31, 2023

5.0

Honestly, i have been able to solve lots of problems using this software. It removes the stress of logging into different applications and searching for contents. Thanks you CI HUB for saving me a lot of stress, managing my workflow and time.

Pros

CI HUB Connector enables me to connect my applications and contents together, it makes them accessible to me quickly thereby saving time and energy. It supports lot of applications. This is amazing! CI HUB Connector blog keeps me updated on different news and information. It is very easy to use after going through and learning from the academy. It also has a free trial and it is affordable.

Cons

CI HUB Connector should work more on their customer service

Review Source

Response from CI HUB

April 14, 2023

Thanks

GL

Garlasco L.  
Digital Marketer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Creative Approach for Managing Assets and Customers "

March 20, 2024

5.0

The software gives a balance in matters customer and assets, which multiplies sales.

Pros

The presence of asset management from the software helps in perfect management.

Cons

The product has nothing worrying in regards to its performance.

Review Source

CB

Candice B.  
Graphic Designer  
Higher Education  
Used the software for: 1-2 years

### "Cuts down on our time spent per project"

June 17, 2022

4.0

We've done away with some of our best practices during the pandemic so we may need to return to them - ie having a support folder with all embedded assets within a project folder - but I'm not sure if we'll go back or not.

Pros

We started using CI Hub during the pandemic so we could access all our assets remotely and share files from clients and vendors in less steps. The search feature is the best part for me. We no longer need to look across a half dozen potential locations or move everything to a single project folder, although best practices still say we should!

Cons

The process of adding all our asset sources wasn't totally seamless but we eventually got the hang of it.

Review Source

MS

Meet S.  
IT  
Information Technology and Services  
Used the software for: 6-12 months

### "CI HuB Connector Review"

April 19, 2023

5.0

As long as the user has required technical knowledge and money to spend in this software CI HUB is dependable and efficient tool that is helping us.

Pros

When I am using adobe products I really know how simple it is to link and relink my assets, credit goes to CI HUB CONNECTOR. It has consider accelerator my workflow and made the design process simpler.

Cons

This app has terrible user interface and design that is something needs to improved.

Review Source

Response from CI HUB

April 23, 2023

Hello Meet, Thanks a lot! Any feedback is valuable. And we are working with the external UI Team to go from an expert tool to an easy user tool. Stay tuned.

KK

Kimberly K.  
Sr Director, Studio  
Design  
Used the software for: Less than 6 months

### "Ci Hub Review"

June 17, 2022

2.0

We rolled it out to our team and everyone preferred CC Connector instead - so we switched back. Downloading of images was far slower using CI Hub.

Pros

search function. We found the search function superior to CC Connector, however with the long download times we ultimately switched back to CC Connector. Too much down time.

Cons

Our main concern was that we have many files that we use one a daily/weekly basis that have large numbers of images (50+). We also have many different users going in and making updates to these files. This causes a headache as 1. Each user has to wait for the file to download all of the images to their computer in order to save out pdfs and 2. The users that are working on a simple laptop run into storage issues with all of the high-res images saved on their actual computer. It’s bogging down their processing speed. What used to be simple tasks had now become time-consuming.

Review Source

Response from CI HUB

July 20, 2022

Hello Kimberly, i am very sad that you are not happy. BUT as you are using Adobe Programms, its the nature of the Adobe Product that assets need to be downloaded to your local Storage. CI HUB helps you to have the full transparency about this and this is something that you expiriance. I am very sorry but only Adobe can change it. I am happy to take back your license and return your money if you think you work better without CI HUB. Let me know if this helps you. Andreas

CP

Clint P.  
Production and Design Manager  
Higher Education  
Used the software for: 1-2 years

### "Just love it"

October 3, 2022

5.0

Great! just love it.

Pros

Once staff were upskilled it is highly functional and delivers on our needs. I have 4 staff all using a network sharedrive that is mapped tothe same cihub folder which makes it even more functional for an inhouse team.

Cons

Haven't encountered anything that we don't like yet. If anything it is the speed of thumbnailing but i cant solely blame cihub for that.

Reason for choosing CI HUB Connector

It was the one that our DAM used.

Review Source

JS

Jonas S.  
Designer  
Design  
Used the software for: 6-12 months

### "Great timesaver for my daily work"

June 23, 2022

5.0

It is impressive how easy to install and use the product. The drag and drop functionality with pictures and content is really gerat and I never loose the control to use the right picture and content. Place psd or eps files in a ppt slide is the best timesaver in Microsoft 365.

Pros

I use CI HUB in Adobe and Microsoft applications. It is the best time saver application what I ever used before.

Cons

There are no cons so fare. Would love to have the tool also in frame.io and Shopify

Review Source

PJ

Paras J.  
Creative Designer  
Design  
Used the software for: 6-12 months

### "Great Product in terms of Digital Asset Management"

September 28, 2022

5.0

Overall CI HUB is very handy in terms of user friendly and also great asset to save the time to get your tasks done ontime.

Pros

You do not have to go specially on biden website and download the images instead you just can search the name of the image and drag it on your design

Cons

We are really look forward about the storage feature bec it takes PC space to save the images of digital assets i think we can do something to improve the storage system

Review Source

RH

Rosanna H.  
Sr Mgr Digitial Strategy  
Consumer Goods  
Used the software for: 1-2 years

### "Easy and User Friendly"

June 23, 2022

5.0

Pros

The software is super easy to integrate but the features and usability are the best part. It is very simple to add, delete and search for content. Everything is easily categorized and doesn't take a lot to figure out where to find information.

Cons

With any new product it takes a while to learn how to use it across teams, customer services was very helpful, I wish we had a bit more of available docs to help continuous onboarding

Review Source

RK

Raj K.  
Sr. Creative Designer  
Design  
Used the software for: 2+ years

### "Asset managment"

October 3, 2022

5.0

Its good to make all the people on same platform.

Pros

A common pool tool to used art all over the world.

Cons

When file open on another system we need to relink all the asset. It makes work low.

Review Source

JK

Jason K.  
Creative Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "CI Hub for Adobe InDesign"

June 29, 2022

4.0

Trying to access our assets in or DAM from within other applications, and to perform advanced functions with those assets.

Pros

I liked that CI HUB has support for advanced import options and working with the assets.

Cons

Since there are so many functions that it can do, for several different applications, that made the UI of the tool a bit cramped and might be difficult to find the button you need to perform the task. There's also a specific example when trying to select an upload profile for our DAM, and the dropdown from the tool extends off the bottom of my screen, I'm not able to see all of the values within the dropdown

Review Source

KL

Kris L.  
DAM Librarian  
Information Technology and Services  
Used the software for: 6-12 months

### "Better than nothing"

March 6, 2023

3.0

Pros

it is nice for creatives to be able to locate assets in the tool they are working on- less context shifting.

Cons

the search is slow, the functions are not universal for all programs, not easy to use.

Reason for choosing CI HUB Connector

we didn't have a choice - nearly all DAM vendors we were considering only offered adobe integrations via ci hub.

Review Source

Response from CI HUB

March 7, 2023

Hello Kris, I am sad to hear your feedback. And even more that you are not happy. If you like, I would love to talk to you to understand this and learn how we can improve fully. We are working on a lot of new features and improvements. So if you like, let me know, and I like to listen. It would be vital for me.

CD

Chandan D.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "CI HUB Connector "

April 11, 2023

3.0

Overall experience with CI HUB Connector is very easily manage the content and solve the problem

Pros

CI HUB Connector is very easily to use and managed the content. User friendly and interface is easy

Cons

While using the CI HUB Connector i feel very low and i found some bugs in the UI

Review Source

Response from CI HUB

April 12, 2023

Hello Chandan, thanks a lot for your review. It is amazing. If you like let me know the UI Bugs and if you like I am happy to investigate why it feels slow. Send me an email to support@ci-hub.com. Andreas

VR

Verified Reviewer  
Senior Dev  
Internet  
Used the software for: 6-12 months

### "Useful for multitasking workers"

May 25, 2023

4.0

Pros

You can connect all your assets to centralize your workflows and it's useful and smart

Cons

I think it's a little expensive for all services you could need

Review Source

Response from CI HUB

May 26, 2023

Hello, Thanks for your wonderful review. Concerning the price… we have special offers if you want the CI HUB Connector for Google, Microsoft, Adobe, Figma, Sketch, SharePoint etc combined. And this can reduce the price by up to 90%. So just ask us and we love to help. Andy

TC

Tyler C.  
Marketing Strategy  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "InDesign 2022 - TC Use"

June 27, 2022

4.0

Pros

I was reluctant at first that I wouldn't be able to drag and drop files any longer into InDesign. But with using any new tool you get used to it. Multiple screens are a must if you are designing a large document.

Cons

I selfishly miss the drag and drop function that we used to previously have. I realize we can do that with the CI Hub, but it's different, you have to expand the CI window to make navigability nicer. It's fine, I'm just getting used to it.

Review Source

SS

Skye S.  
Digital Asset Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Makes Searching for Assets Easy"

June 27, 2022

5.0

Pros

When working a design comp, you never have to leave Adobe to search for assets. That eliminates a lot of time looking for assets, copying and pasting them over into your links folder, or manually downloading them from your DAM and loading into your Adobe file.

Cons

By default CI HUB sorts from oldest upload to newest upload. I haven't found a setting in the interface to flip this order yet, but I'm sure it's there!

Review Source

KZ

Ken Z.  
VP of Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "CI HUB Adobe CC is easy and seamless"

October 7, 2022

5.0

Pros

really helps our clients push/pull assets with Adobe CC and their DAM, ease of install, search, and covers many CC applications.

Cons

stores a copy of the digital asset on users local machine. Rather just push/pull straight from the DAM

Reason for choosing CI HUB Connector

offers more connectivity with Adobe CC apps

Review Source

LK

Lisa K.  
Designer  
Consumer Goods  
Used the software for: I used a free trial

### "Organization, Collaboration, and Peace of Mind"

October 5, 2022

4.0

I am glad I got a chance to try it out, because I never would have otherwise discovered this product had it not been for a free introduction to it!

Pros

Having a centralized resource for assets and asset management. This is important because without this feature and benefit, no one would be one the same page, and the integrity of a project diminishes.

Cons

Need to spend time learning how to utilize it and train others to do so that is not intimidating.

Reason for choosing CI HUB Connector

We are always open to new and more efficient workflow approaches.

Review Source

CS

Camilla S.  
Graphic designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Search possibility should be a lot better"

July 4, 2022

3.0

It is only useful if you dont have more that one category field

Pros

Easy to integrate, and mirroring the image bank quite good.

Cons

Its not possible to narrow the seach limit with multiple categories. It only doubles the search, which is the opposite of the initially image bank, which the data is gather from.

Review Source

Response from CI HUB

September 19, 2022

Hello Camilla, thanks for the review. I love it as i can help you to work better. So send me an email at support@ci-hub.com and we solve your issue. It is an issue with your provider. Let me help. Andy

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