# Lost Returns Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lost Returns Software - reviews, pricing plans, popular comparisons to other Customer Service products and more. Source: https://www.capterra.com/p/219520/LostReturns --- # Lost Returns Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lost Returns ## What is Lost Returns? Reverse Logistics For Lost Property. Lost Returns is here to help recover lost items, and return them back safely to the owner. ## What is Lost Returns used for? [Lost and Found](https://www.capterra.com/lost-and-found-software/)[Customer Service](https://www.capterra.com/customer-service-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Lost Returns alternatives [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (23)](https://www.capterra.com/p/177237/iLost-for-Business/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Deliverback](https://www.capterra.com/p/10017735/Deliverback/) [5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Lost Returns Overview ### What company size and specific industries is Lost Returns built for? Lost Returns is designed for travel, entertainment, and hospitality companies that place a high priority on customer service. The vendor description does not specify a particular company size, so the product appears aimed at organizations in these service-focused industries rather than a defined small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Lost Returns? Lost Returns includes returns management, claims management, and unclaimed items management, plus inventory management and inventory tracking. It also offers customizable forms and reports, activity dashboards, alerts and notifications, document management, search and filter tools, shipping labels, and third-party integrations for handling multi-channel workflows. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Lost Returns integrate with? Lost Returns connects natively to FedEx Ship Manager. This integration supports shipping and returns workflows within the FedEx ecosystem. Getting Started and Support ### What training and onboarding options does Lost Returns offer? Lost Returns provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions can support guided setup, webinars can cover feature overviews, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Lost Returns offer? Lost Returns offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support experiences, so support quality, response times, and helpfulness cannot be assessed from user sentiment in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Alerts 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Fraud Detection 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Real-Time Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Shipping Labels 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Website Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Access Controls/Permissions Define levels of authorization for access to specific files or systems Lost Returns 51 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A system that allows access to a database structure without relying on an external program Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Organize and group data or items based on various criteria Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies allows users to search and retrieve information from multiple databases simultaneously without switching them Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Store, manage, and track all electronic documents in a centralized location Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Identify and prevent suspicious activity Information, data and reports that are being tracked over time Ability of software to identify an image among other data Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Ability to chat online in real time Looking at data from different sources and finding possible duplicates, or identical matches Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Photos/Images Monitor wait time and abandonment for incoming requests that have not been routed Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track and facilitate returns of products sold Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Management of unclaimed items found or reported Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Supports various video file formats Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Serena M. Marketing Hospitality ### "Everyone should have an Asset Tag!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 Pros I loved using the asset tags. Made getting my item back so much easier! Cons Nothing! I loved their services and would recommend to any company looking for a hassle-free lost and found system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.