# Wibbi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wibbi the right Physical Therapy solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219523/Wibbi/reviews

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Wibbi

4.6 (23)

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Last updated March 27th, 2026

# Reviews of Wibbi

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

CT

Casian T

Sports TherapistSports, Self-employedUsed the software for: More than 2 years.

“Furthermore, the seamless transition to a monthly subscription model, curated to cater to the precise needs of my diverse clientele, is a testament to the software's adaptability and responsiveness.“

August 24, 2023

NC

Nicki C

Operations DirectorHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“Integration on a day to day basis with new users on TM3 doesn't always work“

October 11, 2022

AH

Adam H

DirectorHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years.

“Good selection of exercises and integration to practice software“

November 23, 2024

CT

Casian T

Sports TherapistSports, Self-employedUsed the software for: More than 2 years.

“It is very easy to use, there is a variety of exercises, with step by step descriptions, alongside clear and high quality images.“

August 24, 2023

JW

Julie W

Physiotherapist Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Great response times , customer service and follow up.“

October 26, 2022

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Pulkit S.  
Manager of Rehabilitation Services  
Hospital & Health Care  
Used the software for: 6-12 months

### "Wibbi User Feedback"

May 29, 2024

5.0

Pros

Ease of functionality, user friendly, amazing customer support team.

Cons

There could be more exercises added into the program. Also its AI in terms of spell checks is poor.

Review Source

Response from Wibbi

June 6, 2024

Hi, Thank you for taking the time to share your feedback about Wibbi! We appreciate your constructive feedback regarding the number of exercises and the spell check functionality. We are continuously adding new exercises to the program every month, and we're committed to expanding our content to enhance your experience. Regarding the AI, we currently don't have any integrated into the app, but this is something we are actively analyzing with our team. To stay updated on the latest additions, we invite you to subscribe to our newsletter here: https://wibbi.com/

CT

Casian T.  
Sports Therapist  
Sports  
Used the software for: 2+ years

### "Amazing software/ platform for any Sports Therapist that needs efficient exercise programme planning"

August 24, 2023

5.0

I have had the distinct pleasure of utilising PhysioTec during my tenure as a professional basketball team's physiotherapist in London. This software proved to be an invaluable asset in my daily operations, and upon transitioning to managing my own practice, the choice to continue with PhysioTec was a natural and highly rewarding one.In the process of integrating PhysioTec into my personal practice, I was privileged to engage in an informative online meeting with the affable and knowledgeable \[sensitive content hidden\], a dedicated member of the PhysioTec team. \[sensitive content hidden\] expertise shone as she meticulously addressed each of my queries, leaving no stone unturned. Her patient guidance not only addressed my inquiries but also served as a comprehensive refresher on the software's functionalities and the intricacies of crafting tailored rehabilitation programs.\[sensitive content hidden\] adept demonstration left an indelible impression, prompting an immediate decision on my part to seize the 4-month offer. The software's capabilities resonated deeply with my professional aspirations, and it was apparent that PhysioTec aligned seamlessly with the trajectory of my practice. Furthermore, the seamless transition to a monthly subscription model, curated to cater to the precise needs of my diverse clientele, is a testament to the software's adaptability and responsiveness.In conclusion, my experience with PhysioTec has been nothing short of exceptional

Pros

It is very easy to use, there is a variety of exercises, with step by step descriptions, alongside clear and high quality images. Each exercise comes with a video, in which the client/ patient can watch before proceeding in executing it.

Cons

I would suggest creating a patient profile, in which notes could be made during and after the face-to-face consultation. Thus, the therapist could not just plan the exercise programme, but also take notes while seeing the patient.

Review Source

AH

Adam H.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "No longer at the top of its game"

November 23, 2024

3.0

Served its purpose for a number of years, but has fallen behind competitors

Pros

Good selection of exercises and integration to practice software

Cons

All exercises are text based and the user interface is no very dated, even though they have just rebranded. Very expensive when have multiple practitioners

Review Source

Response from Wibbi

November 28, 2024

Thank you for your feedback, Adam. We’re glad you’ve valued our exercise library and integration capabilities over the years. At Wibbi, customer input drives our continuous improvement. We understand your concerns about the user interface and cost, particularly for clinics with multiple practitioners. As part of our rebranding, we’re working to modernize the platform, enhance usability, and deliver better value for clinics of all sizes. Your insights on staying competitive resonate with us, and we’d love to better understand your specific needs. Please reach out to support@wibbi.com, and our service manager will assist you personally. Thank you for being part of our journey—we’re committed to growing with you.

DW

Dylan W.  
Kinesiologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good program with lots available to users and clients"

September 16, 2021

4.0

I am using Physiotec to provide clients with exercises, and give them tools to utilize for rehabilitation from injuries. It has been a useful tool and has a good suite of features that make program design easy, and accessible to the clients as well as you the practitioner.

Pros

I like how easy it is to find a wide variety of exercises, and how simple it is to make templates that can be applied to client profiles. I also find the ability to print pages with different sized photos to provide clear direction to clients helpful. I find the grouped types of exercises helps keep the number of exercises focused towards the overall goal (strengthening, amputee, etc.) The online features for the client are easy to access, and they are well-tracked for the practitioner and client to see.

Cons

It can be hard to find exercises at times as the titles of the exercises don't always show when searched for. When making a program, you cannot see the exercises you have added to the program while also searching for more. This would help make program design a bit easier on Physiotec

Review Source

Response from Wibbi

May 6, 2022

Hello Dylan. Thank you for leaving this review! If you contact me at ryan@physiotec.org I can walk you through the issue you are having. I can give you some tips and tricks to make your experience easier. Have a nice day :)

JW

Jordan W.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Physiotec is great for physiotherapists & kinesiologists"

September 10, 2021

5.0

Physiotec has been great in both my kinesiology practice and my physiotherapy practice. I am now able to quickly make an exercise program that saves time and makes my patients happy.

Pros

Relatively easy to use, "favourite" option is a nice tool for frequently used exercises, the ability to add exercises including photos and videos is great, and patients love the email option.

Cons

Sometimes it can be difficult to find exercises using key words but you usually get to know how the software works after some time. Adding an exercise into favourites is a good way around this.

Review Source

Response from Wibbi

May 6, 2022

Hello Jordan, thanks for the review. Have a nice day :)

TH

Tammie H.  
Lead EMR Optimization Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Quality product at an affordable rate"

September 16, 2022

5.0

The Physiotec staff is very knowledgeable about the product and they provide training for our clinicians at no additional monthly cost. Physiotec training and support is very easy to use and they provide quick response times.

Pros

It is easy to coordinate HEP for patients and provide written documentation for them to follow.

Cons

It would be helpful if only exercise programs pertaining to the current case are listed in the drop down. We have patients now that have been here multiple times, and it is difficult to sort through 10-15 different past exercise programs to choose. Also, when an exercise program is created and we return to the Physiotec interface to save it, it would be nice if the "refresh" would automatically place the newly created program at the top of the list. This would avoid having to choose from the drop down menu, speeding up the workflow.

Reason for choosing Wibbi

Offered the features we needed at a reasonable monthly cost per location rather than per user.

Review Source

Response from Wibbi

September 29, 2022

Hi Tammie, thank you for the review! Your suggestion for the Exercise Program list in Raintree is great. We have a meeting next week with Raintree and we will bring forward your recommendation. In the meantime please take note that all the exercise programs are listed from newest to oldest in the Raintree Menu. So the programs that are the most current should be the ones at the top of the list. Reach out to us directly if you would like to discuss further this option. Thank you! Christine

CM

Cait M.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Physiotec"

October 11, 2022

4.0

simple and easy

Pros

The range of exercises available to chose from The crisp, clean images The videos the exercise descriptions

Cons

I would like some more S&C style exercises in there I would like it to build portfolios a little easier Group exercises together more effectively so there's less choice when you go through to the page recognise different exercises have different names

Reason for choosing Wibbi

more exercises to choose frombetter pricethe rep I spoke to for PhysiTec was lovely and helpful ( \[SENSITIVE CONTENT\])

Review Source

TG

Telma G.  
clinical director  
Medical Practice  
Used the software for: 2+ years

### "physiotec "

September 1, 2022

5.0

fantastic to deal with in all aspects from onboarding new staff to answering questions

Pros

great and timely technical support, super easy to find exericses and add exercises. absolutely love the two dog exercise modules which no one else has

Cons

no issues here, very accomodating and the tech support is amazing.

Reason for choosing Wibbi

better functions compatable with our emr

Review Source

AH

Allyson H.  
Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Just what we needed!"

October 9, 2023

5.0

Overall, we are loving the site, the team is very helpful with any questions or issues you may have which is the most important thing!

Pros

I enjoy the vast variety of exercises to pick from. I especially enjoy the pre-set templates to base the customized ones we are able to make off of. Once you get the hang of the ins and outs of the site it is very user friendly. Everything is so uniform and sleek on the end of the user/patient. The descriptions are awesome also, always reminding you to tuck your chin or hold yourself upright.

Cons

I find that it is difficult to remember to exit the template you were working on. The thing is that it sort of throws you off when you go to open another one and they merge. I understand the importance of having it "open" to add to, but when you're just clicking around you may forget it is open. Also, putting in the numbers of the patients is a bit touchy.

Review Source

DS

Darren S.  
Principal Clinician  
Medical Practice  
Used the software for: Less than 6 months

### "The best I have found "

September 30, 2022

5.0

Outstanding, simple, effective, helpful and amazing for the customer that I deal With and need the program. Well done Physiotec.

Pros

Such a simple programme but with extensive outcomes. So many options and perfect end result. The video aspect for the patient is absolutely incredible. Wouldn’t change to another supplier as the customer support is faultless and very personal also.

Cons

Nothing really, it has every feature that you could need. I think if anything, maybe having the feature to add your own logo if you change it, rather than needing to ask the admin staff to change it for you. But let’s be honest, I am clutching at straws with that one, as you simply send your new design to the exceptional staff and they sort it within an hour or too. Sorry, I really tried to find a fault with Physiotec but struggled!!

Reason for choosing Wibbi

As above

Review Source

ML

Mélanie L.  
Kinésiologue  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Essentiel dans mon travail"

May 31, 2024

5.0

Pros

\- Variété des exercices - Personnalisation facile - Plateforme facile à utiliser pour les professionnels et les patients

Cons

\- Transfert de physiotec vers Wibbi a été complexe

Review Source

Response from Wibbi

June 6, 2024

Hi Mélanie, We’re delighted to hear that you appreciate the variety of exercises, the ease of customization, and the user-friendly platform designed for both professionals and patients. Your feedback is incredibly encouraging and helps us ensure we are meeting the needs of our users. We also appreciate your opinion regarding the complexity of the brand transition. If you have specific suggestions or encountered particular issues during the transition, please feel free to reach out to us at support@wibbi.com. Thank you again for your review and for being a valued member of the Wibbi community!

CG

Christian G.  
Ostéopathe  
Hospital & Health Care  
Used the software for: 6-12 months

### "Très bon logiciel avec une belle diversité "

May 31, 2024

5.0

Pros

Plusieurs alternatives pour cibler des exercices à proposer aux clients et possibilité de suivre leur assiduité à consulter les exercices proposé

Cons

Doit retranscrire les données du patient (nom, courriel, téléphone) pour créer son compte en plus des logiciels déjà utilisés

Review Source

Response from Wibbi

June 6, 2024

Hi Christian, Thank you for your feedback! We're glad you find the exercise options and monitoring features valuable. We understand the inconvenience of transcribing patient data. We continuously add new features to the app and we are committed to enhancing the user experience of our tool. To stay updated on the latest updates, we invite you to subscribe to our newsletter here: www.wibbi.com Thanks for being a valued Wibbi user!

vP

valérie P.  
physitohérapeute  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "commentaires"

May 31, 2023

5.0

très satisfaite

Pros

tout est facile d'accès et peut être utilisé sur cellulaire en plus

Cons

certains exercices difficile à trouver car la nom n'est pas évident à chercher

Review Source

SD

Samuel D.  
Physiothérapeute  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Service client"

May 31, 2024

5.0

Très bien! La plateforme facilite beaucoup mon quotidien de physiothérapeute et les patients l'apprécient.

Pros

La grande banque d'exercices couramment utilisées, service à la clientèle.

Cons

Certains exercices très spécifiques sont non présents.

Review Source

Response from Wibbi

June 6, 2024

Hi Samuel, Thank you for your feedback! We're glad to hear that our exercise bank and customer service are helpful, and that our platform makes your work easier. We appreciate your input about specific exercises. If you have any suggestions, please share them at support@wibbi.com. We're always looking to expand our exercise gallery. Thanks for being a valued Wibbi user!

TG

Thomas G.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Un gros plus pour ma pratique de physiothérapie"

September 30, 2022

4.0

Excellente expérience. Je suis très heureux de mon association avec physiotec.

Pros

Le système est simple à utiliser tant pour le physio que pour le patient. La variété d'exercice est excellente et mes patients n'ont eu que du feedback positif à l'égard et l'application mobile et du portail web. Le personnel est sympatique et efficace pour l'aide à l'installation et l'intégration au site web.

Cons

Il manque encore certains exercices que j'utilise souvent mais la possibilité d'ajouter les miens règlent le problème.

Review Source

VS

Valérie S.  
ergothérapeute  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exercices variés"

September 29, 2022

5.0

Un accès rapide à de l'aide pour ajustements et intégration

Pros

Ce que j'aime c'est le lien facile avec Medexa, donc on n'a pas besoin de réécrire les informations du patient

Cons

Exercices main et orthopédie devraient être davantage combinés. Il manque des exercices de renforcement dans le module MAIN

Review Source

MG

Monette G.  
Clinical Practice Leader PT  
Hospital & Health Care  
Used the software for: 2+ years

### "Physiotec review"

September 12, 2022

5.0

easily emailing programs to clients and the videos are very helpful

Pros

being able to customize a program, set up templates, lots of variety

Cons

we have multiple users and it would be good if they could each have their own client list instead of one big client list.

Review Source

Response from Wibbi

September 15, 2022

Thank you for your review. The feature to enable therapists to access their own patients is available. Please contact ryan@physiotec.org if you would like to change it. Thank you!

BM

Brandon M.  
Owner & Head Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Physiotec Review for HDC Performance Inc."

August 11, 2022

3.0

Positive experience because it allows us to do our job servicing our clients.

Pros

It has a wide variety of different methods. A very expansive library.

Cons

The website design and ease of use could be better. An improved interface.

Reason for choosing Wibbi

More expansive library and specific coaching points.

Review Source

Response from Wibbi

August 18, 2022

Hello Brandon, This is Ryan from Physiotec. We would like to talk to you about your suggestions on how we can improve our product offering. Please reach us out at ryan@physiotec.org Look forward hearing from you soon,

DG

Diley G.  
VT CCRP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I love Physiotec and Love my agent "

October 19, 2022

5.0

I really like the technical support from my agent Ryan. He has been exceptional.

Pros

The amount of easy exercises for the clients.

Cons

Iam not supercomputer savvy so their online support step by step intrusions are very good.

Review Source

NC

Nicki C.  
Operations Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple to use with a good stock of exercises."

October 11, 2022

4.0

Physiotec has enabled our physios to have a bank of exercises to pull from, as well as be able to add specific notes to the patient.

Pros

Integration was easy, with a very helpful team

Cons

Integration on a day to day basis with new users on TM3 doesn't always work

Review Source

JT

Joe T.  
Physical Therapist  
Sports  
Used the software for: Less than 6 months

### "Joe's review"

September 23, 2022

5.0

Pros

I like how it allows you to easily adjust the rep scheme.

Cons

I feel like some of the pictures could be updated (progressive isometrics of the shoulder does not show Pt actually walking or has arrows.

Review Source

JW

Julie W.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great find"

October 26, 2022

5.0

Great response times , customer service and follow up.

Pros

Great library of exercises and easy to customise programs that I use often.

Cons

I have not encountered any negatives so far !

Review Source

BP

Bryenna P.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good, but not great"

September 10, 2021

4.0

Pros

I like the exercise database and it's variety. I love the pool exercises, though would love more variety. I like the videos as well!

Cons

I dislike that the exercise routine being built is on a seperate screen. I would prefer to see my routine in half the screen and the database on the other half.

Review Source

Response from Wibbi

May 6, 2022

Hello Bryenna, thank you for the review! I will pass your suggestion to our development team.

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