--- title: "Voxloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Voxloud Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/219526/Voxloud/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Voxloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Voxloud ## What is Voxloud? Voxloud is the first cloud phone system that can be up and running in 59 seconds. It is designed for companies who want to achieve a professional image from the first contact with customers. No activation cost, no penalties and no technical skills required to install it. Voxloud is used by more than 1,500 companies from real estate agencies to restaurants, from professional studies to travel agencies, from consulting firms to e-commerce. ## What is Voxloud used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €31 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voxloud?[Manage this product listing](https://www.g2.com/products/voxloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Voxloud 4.8 (34) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price €31 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (34) Ease Of Use 4.4 (467) Value For Money 4.8 (34) Value For Money 4.3 (308) Customer Service 5.0 (33) Customer Service 4.1 (339) ## Voxloud alternatives [4.4 (514)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) [View all alternatives](https://www.capterra.com/p/219526/Voxloud/alternatives/) ## FAQs about Voxloud Overview ### Which roles and teams benefit most from Voxloud? Voxloud is most used by entrepreneurs, executives, and sales leaders who manage business calling, customer inquiries, and team communications. Accountants and office staff use it to handle client calls and maintain professional contact channels, while travel, ecommerce, and service teams rely on it for booking questions, order support, and responsive customer service. Answer based on 34 reviews Overview ### What company size and specific industries is Voxloud built for? Voxloud is designed for small and medium-sized enterprises that want a professional phone presence for their customers. The vendor description does not name specific industries, so it appears suited to a broad range of SMBs across different sectors that need a cloud business phone system. Features and Usability ### What are the key features of Voxloud? Voxloud offers call center management features such as automatic call distribution, call routing, queue management, ring groups, and IVR. It also includes call monitoring, call recording, call reporting, activity dashboard, real-time analytics, contact management, voicemail, fax management, video conferencing, and third-party integrations. Integrations ### Which third-party tools and platforms does Voxloud integrate with? Voxloud integrates with over 30 third-party tools and platforms across CRM, support, marketing, and commerce categories. Key integrations include HubSpot CRM, Pipedrive, Salesforce, Freshsales, ActiveCampaign, Mailchimp, Intercom, Help Scout, Microsoft Teams, Google Contacts, Odoo, PrestaShop, Freshdesk, Keap, Copper, and Eventbrite. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Voxloud offer? Voxloud provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Voxloud offer? Voxloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as professional and responsive, with assistance that helps with setup, configuration, and call management, though the available feedback is limited. Answer based on 2 reviews ## Features AI summary Based on 181 Unified Communications reviews Capterra reviewers highlight these as the top features buyers look for in Cloud PBX software: - **Call Routing** (**59%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**45%**) Voxloud supports **Call Routing** and **Caller ID**, giving teams the tools to direct calls to the right destination and identify incoming callers more quickly. However, it does not include **Communication Management**. Instead, it offers other highly rated capabilities, including **Call Center Management** (**47%**), **Mobile Access** (**44%**), and **Voice Mail** (**40%**), which can help businesses manage higher call volumes, stay connected away from the office, and capture missed conversations, allowing teams to respond faster and handle customer communication more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Voxloud 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.8 (34) 4.8 Based on 34 reviews ## Pricing Value for money 4.8 (34) Digital €31.00 Per User,Per Month All Inclusive €35.00 Per User,Per Month Phone €33.00 Per User,Per Month Value for money 4.8 (34) 4.8 Based on 34 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (33) 5.0 Based on 33 reviews ## User reviews Overall rating 4.8 Based on 34 reviews Filter by rating 5(28) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Domenico S. IMPRENDITORE Management Consulting ### "Ottima professionalità e qualità dei prodotti/servizi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2022 Avere un servizio qualitativo e professionale per i miei clienti o potenziali clienti Pros Hai un centralino aziendale funzionante in più grazie all'app puoi rispondere al telefono sia dal pc o dall' smartphone pure al di fuori dall'ufficio, Cons nessun incoveniente finora riscontrato da me e dai miei collaboratori o dai nostri clienti Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TI Thomas I. AGENTE VIAGGI Leisure, Travel & Tourism ### "Ottima assistenza" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 15, 2022 Utilizziamo voxloud da qualche mese ed al momento tutto funziona bene; l'assistenza di \[CONTENUTO SENSIBILE\] è eccezionale Pros prodotto facile da utilizzare; installando l'applicazione sul cellulare o sul pc è possibile lavorare ovunque Cons per quanto riguarda il software al momento non ci sono stati inconvenienti; potrebbe però forse essere leggermente più economico Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. II ilaria I. SETTORE NAUTICO Shipbuilding ### "Ottimo servizio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2022 Gestione di più uffici localizzati in luoghi diversi e gestione dello Smart working Pros Servizio di gestione delle chiamate in entrata con regole preimpostate Cons Attivazione con trasferimento di chiamata Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Cesare G. CONSULENTE TECNICO Hospitality ### "Commento da ANBBA " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2022 OTTENUTO TUTTO COME ASSISTENZA da parte degli operatori Pros FACILE DA USARE e perfetto per il nostro lavoro Cons FACILE DA USARE la semplicità operativa Reasons for choosing Voxloud PREZZO e FUNZIONALITA' Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Giuseppe C. Imprenditore Leisure, Travel & Tourism ### "Rapporto qualità prezzo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Pros Auto configurazione semplicissima, assistenza cordialissima ma soprattutto efficiente... nulla a che vedere sotto tutti i punti di vista con i vari Tim, Vodafone e via dicendo... Cons Come promesso, implementeranno funzione composizione numero da rubrica anche dal pc e non solo direttamente dal device Reasons for choosing Voxloud Rapporto qualità prezzo, assistenza Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RI Ruggiero I. Inprenditore Arts and Crafts ### "Un aiuto concreto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 25, 2022 Sono sodisfatto se si poteva pagare per un solo utente ero molto sodisfatto ma mi comunicano che sono da acquistare almeno due utenti. Peccato Pros Molto Facile sa usare SOFTWEAR intuitivo Cons Integrazione con il CRM quindo facile e versatile Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Matteo A. Imprenditore International Trade and Development ### "Ottimo prodotto, ha ecceduto le aspettative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2022 Siamo passati da un centralino VOIP proprietario a Voxloud convinti che la soluzione cloud fosse la strada giusta. Le prestazioni del centralino, le funzionalità avanzate, le ottime app per smartphone e Mac e PC unite all'eccezionale servizio clienti ci ha confermato che scegliendo Voxloud abbiamo fatto la scelta giusta. Pros Il fatto che sia SAAS, che le app per smartphone, Mac e PC funzionano benissimo e non abbiano mai avuto problemi con i firewall, facile gestione e configurazione, integrazioni, supporto clienti. Cons Il prodotto va bene e non abbiamo rilevato nessun problema. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Danilo M. Imprenditore Health, Wellness and Fitness ### "Voxloud smart e veloce" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2022 Ci troviamo bene, essendo una startup ha permesso di apparire subito come società strutturata. Pros Facilità di implementazione e di utilizzo Cons L’applicazione manda un messaggio di errore se non viene usata per un certo periodo e non ti avvisa con una notifica Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Federica C. Ecommerce manager Internet ### "Ottimo servizio" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 1, 2022 Pros Molto pratico e funzionale da utilizzare Cons E' stato utilizzato nelle sue funzionalità base e non abbiamo riscontrato inconvenienti Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Giuseppe T. Avvocato Food & Beverages ### "Sono i numeri 1 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2022 Pros Velocità e facilità di utilizzo . In 59 secondo è tutto funzionante Cons Al momento nulla. Sono completamente soddisfatto. Reasons for choosing Voxloud Per la velocità delle informazione e dell'attivazione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219526/Voxloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [3CX vs Voxloud](https://www.capterra.com/compare/158704-219526/3CX-vs-Voxloud) [VoIP.ms vs Voxloud](https://www.capterra.com/compare/203084-219526/VoIP-ms-vs-Voxloud)