# Voxloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Voxloud Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more.

Source: https://www.capterra.com/p/219526/Voxloud/

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# 

 Voxloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Voxloud

## What is Voxloud?

Voxloud is the first cloud phone system that can be up and running in 59 seconds. It is designed for companies who want to achieve a professional image from the first contact with customers. No activation cost, no penalties and no technical skills required to install it. Voxloud is used by more than 1,500 companies from real estate agencies to restaurants, from professional studies to travel agencies, from consulting firms to e-commerce.

## What is Voxloud used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€31

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Voxloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.voxloud.com/it&name=Voxloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Voxloud

4.8 (34)

VS.

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

€31

Per User, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (34)

Ease Of Use

4.4 (466)

Value For Money

4.8 (34)

Value For Money

4.3 (307)

Customer Service

5.0 (33)

Customer Service

4.1 (338)

## Voxloud alternatives

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

Highest Rated

[HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)

[5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208449/HoduPBX/)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208535/Zoom-Phone/)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

[4.5 (670)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163604/GoTo-Connect/)

[View all alternatives](https://www.capterra.com/p/219526/Voxloud/alternatives/)

## FAQs about Voxloud

Overview

### Which roles and teams benefit most from Voxloud?

Voxloud is most used by entrepreneurs, executives, and small business teams that need reliable business calling without complex setup. Administrative, finance, legal, and travel-related roles use it to manage client communications, route calls efficiently, and support daily operations, while technical and ecommerce managers value streamlined telephony oversight and responsiveness.

Answer based on 34 reviews

Overview

### What company size and specific industries is Voxloud built for?

Voxloud is designed for small and medium enterprises that want to present a professional image to their customers. It is aimed at businesses of that size across industries that need a cloud business phone system for day-to-day customer communication.

Features and Usability

### What are the key features of Voxloud?

Voxloud offers call center management features such as automatic call distribution, call routing, queue management, ring groups, and IVR. It also includes call recording, call monitoring, call reporting, real-time analytics, activity dashboards, contact management, role-based permissions, and third-party integrations for voice and collaboration workflows.

Integrations

### Which third-party tools and platforms does Voxloud integrate with?

Voxloud integrates with over 20 third-party tools, including CRM and support platforms such as HubSpot CRM, Freshsales, Copper, ActiveCampaign, Keap, Intercom, Help Scout, Freshdesk, and Nimble. It also connects with Google Contacts, Mailchimp, Microsoft Teams, Odoo, Eventbrite, Magento Marketplace, and Fatture in Cloud.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Voxloud offer?

Voxloud provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided setup and real-time instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Voxloud offer?

Voxloud provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe the support as professional, helpful, and responsive, with service that makes setup and call management easier. Some also note consistently good customer service across daily use.

Answer based on 2 reviews

## Features

AI summary

Based on 179 Cloud PBX reviews

Capterra reviewers highlight these as the top features buyers look for in Cloud PBX software:

-   **Call Routing** (**58%** of reviewers rated this feature as critical)
-   **Communication Management** (**52%**)
-   **Caller ID** (**44%**)

Voxloud supports **Call Routing** and **Caller ID**, giving teams a way to direct incoming calls efficiently and identify callers before answering. However, it does not include **Communication Management**. Instead, it offers other highly rated capabilities, including **Voice Mail** (**39%**), **Mobile Access** (**44%**), and **Call Center Management** (**47%**), which can help businesses manage missed calls, stay connected while away from the office, and handle higher call volumes more effectively, allowing teams to maintain responsive and organized communication.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call List Management

Manage and track all past and future calls.

Voxloud 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Provides a channel for team members to share AI models, media files, communicate, and work together

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Record the audio of phone conversations for quality assurance purposes

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive system updates as soon as any changes are made

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Features

4.8 (34)

4.8

Based on 34 reviews

## Pricing

Value for money

4.8 (34)

Digital

€31.00

Per User,Per Month

All Inclusive

€35.00

Per User,Per Month

Phone

€33.00

Per User,Per Month

Value for money

4.8 (34)

4.8

Based on 34 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

## Support, customer service and training options

Customer Service

5.0 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (33)

5.0

Based on 33 reviews

## User reviews

Overall rating

4.8

Based on 34 reviews

Filter by rating

5(28)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

Domenico S.

IMPRENDITORE

Management Consulting

### "Ottima professionalità e qualità dei prodotti/servizi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

Avere un servizio qualitativo e professionale per i miei clienti o potenziali clienti

Pros

Hai un centralino aziendale funzionante in più grazie all'app puoi rispondere al telefono sia dal pc o dall' smartphone pure al di fuori dall'ufficio,

Cons

nessun incoveniente finora riscontrato da me e dai miei collaboratori o dai nostri clienti

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TI

Thomas I.

AGENTE VIAGGI

Leisure, Travel & Tourism

### "Ottima assistenza"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 15, 2022

Utilizziamo voxloud da qualche mese ed al momento tutto funziona bene; l'assistenza di \[CONTENUTO SENSIBILE\] è eccezionale

Pros

prodotto facile da utilizzare; installando l'applicazione sul cellulare o sul pc è possibile lavorare ovunque

Cons

per quanto riguarda il software al momento non ci sono stati inconvenienti; potrebbe però forse essere leggermente più economico

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

II

ilaria I.

SETTORE NAUTICO

Shipbuilding

### "Ottimo servizio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2022

Gestione di più uffici localizzati in luoghi diversi e gestione dello Smart working

Pros

Servizio di gestione delle chiamate in entrata con regole preimpostate

Cons

Attivazione con trasferimento di chiamata

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Cesare G.

CONSULENTE TECNICO

Hospitality

### "Commento da ANBBA "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 29, 2022

OTTENUTO TUTTO COME ASSISTENZA da parte degli operatori

Pros

FACILE DA USARE e perfetto per il nostro lavoro

Cons

FACILE DA USARE la semplicità operativa

Reasons for choosing Voxloud

PREZZO e FUNZIONALITA'

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Giuseppe C.

Imprenditore

Leisure, Travel & Tourism

### "Rapporto qualità prezzo "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2022

Pros

Auto configurazione semplicissima, assistenza cordialissima ma soprattutto efficiente... nulla a che vedere sotto tutti i punti di vista con i vari Tim, Vodafone e via dicendo...

Cons

Come promesso, implementeranno funzione composizione numero da rubrica anche dal pc e non solo direttamente dal device

Reasons for choosing Voxloud

Rapporto qualità prezzo, assistenza

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RI

Ruggiero I.

Inprenditore

Arts and Crafts

### "Un aiuto concreto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 25, 2022

Sono sodisfatto se si poteva pagare per un solo utente ero molto sodisfatto ma mi comunicano che sono da acquistare almeno due utenti. Peccato

Pros

Molto Facile sa usare SOFTWEAR intuitivo

Cons

Integrazione con il CRM quindo facile e versatile

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Matteo A.

Imprenditore

International Trade and Development

### "Ottimo prodotto, ha ecceduto le aspettative"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2022

Siamo passati da un centralino VOIP proprietario a Voxloud convinti che la soluzione cloud fosse la strada giusta. Le prestazioni del centralino, le funzionalità avanzate, le ottime app per smartphone e Mac e PC unite all'eccezionale servizio clienti ci ha confermato che scegliendo Voxloud abbiamo fatto la scelta giusta.

Pros

Il fatto che sia SAAS, che le app per smartphone, Mac e PC funzionano benissimo e non abbiano mai avuto problemi con i firewall, facile gestione e configurazione, integrazioni, supporto clienti.

Cons

Il prodotto va bene e non abbiamo rilevato nessun problema.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Danilo M.

Imprenditore

Health, Wellness and Fitness

### "Voxloud smart e veloce"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 14, 2022

Ci troviamo bene, essendo una startup ha permesso di apparire subito come società strutturata.

Pros

Facilità di implementazione e di utilizzo

Cons

L’applicazione manda un messaggio di errore se non viene usata per un certo periodo e non ti avvisa con una notifica

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FC

Federica C.

Ecommerce manager

Internet

### "Ottimo servizio"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 1, 2022

Pros

Molto pratico e funzionale da utilizzare

Cons

E' stato utilizzato nelle sue funzionalità base e non abbiamo riscontrato inconvenienti

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Giuseppe T.

Avvocato

Food & Beverages

### "Sono i numeri 1 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2022

Pros

Velocità e facilità di utilizzo . In 59 secondo è tutto funzionante

Cons

Al momento nulla. Sono completamente soddisfatto.

Reasons for choosing Voxloud

Per la velocità delle informazione e dell'attivazione

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/219526/Voxloud/reviews/)

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Popular comparisons

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[VoIP.ms vs Voxloud](https://www.capterra.com/compare/203084-219526/VoIP-ms-vs-Voxloud)