# DataGuard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DataGuard the right GDPR Compliance solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219584/DataGuard/reviews

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DataGuard

4.6 (49)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DataGuard

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

LT

Lucero T

Co-FounderProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months.

“The customer service experience is very good. Whenever I have a question I can quickly get a hold of my consultant and they are very responsive.“

September 5, 2022

GP

Girish P

Finance DirectorAirlines/Aviation, 11 - 50 employeesUsed the software for: 6-12 months.

“The initial system audit process seems / appears to be cumbersome / time consuming / involved at first.“

April 4, 2022

JD

Julie D

Mortgage AdvisorFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The customer service and interaction was friendly and efficient and there when needed.“

May 4, 2022

JS

Jane S

Legal Director & Company SecretaryPrinting, 51 - 200 employeesUsed the software for: 6-12 months.

“We were impressed with the online training facility but early on we had an issue with the content of the training which gor remedied after feedback.“

December 8, 2021

AF

Adam F

Head of FinanceEducation Management, 201 - 500 employeesUsed the software for: 1-2 years.

“Overall, the experience has been great and we feel safe knowing Dataguard are helping us with data privacy as we grow.“

January 19, 2022

## Showing most helpful reviews

Showing 1-25 of 49 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kasim J.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "DataGuard has helped our marketing agency get into shape!"

May 5, 2022

5.0

Overall data privacy management is boring, but DataGuard helps you get it done

Pros

I like the service provided by \[SENSITIVE CONTENT\] accompanied with the software. She is very friendly and helpful

Cons

I don't like the default language being Dutch although easy to change.

Review Source

Response from DataGuard

May 30, 2022

Hi Kasim, Thank you so much for your review. We're really happy that we have been able to help your marketing agency getting into shape. We appreciate your feedback on our service and the software. We have already identified the problem with the language settings and our team is working on a solution. Don't hesitate to contact us at any time in case you have further feedback! Best, The DataGuard Team

CO

Caroline O.  
Head of Governance and Quality  
Hospital & Health Care  
Used the software for: 6-12 months

### "Privacy, Infosec and Compliance Support"

March 14, 2022

5.0

Fantastic team behind the technology, experts in their field and personable. Responsive, feedback is provided in a timely manner.

Pros

Easy to use and use friendly. The platform is also very easy to navigate. Instructions are also clear. The software is very intuitive and allows for easy navigation.

Cons

Having to change it back to English if based in the UK. It would be helpful if it can determine location and automatically adjust the language setting. It would also be helpful if we could upload word documents.

Reason for choosing DataGuard

The team of experts and having a platform. We did not want to have a paper based interaction.

Review Source

Response from DataGuard

April 12, 2022

Hi Caroline, Thank you for the positive review! We are very glad to hear that you enjoy the platform's usability. Our team is already working at full speed to offer an adequate solution for any language issues. Your feedback is very helpful for us so that we can constantly evolve - we appreciate it! Please don't hesitate to contact us at any time with additional thoughts and wishes. Sincerely, The DataGuard Team

JS

Jane S.  
Legal Director & Company Secretary  
Printing  
Used the software for: 6-12 months

### "Using DataGuard as DPO"

December 8, 2021

4.0

Overall our experience with Data Guard has been satisfactory. Our consultant's help, advice and support is brilliant and we enjoy working with him. He has a lot of knowledge and is keen to ensure we are compliant as a business and help in any way he can. He is very responsive too. There needs to be some clarity around how many consultant hours are being used – e.g if documents are sent to consultant to review and provide feedback, we should also be informed on how much time this has taken so we can track our consulting hours and ensure we do not go over. There have been some issues with getting the contract sorted out for year 2. We had many questions which took some time to respond which then meant the process to getting the contract sorted was quite prolonged.

Pros

The portal itself works well and provides us with adequate information. It’s user friendly and easy to navigate. We were impressed with the online training facility but early on we had an issue with the content of the training which gor remedied after feedback.

Cons

Integration with our current business processes was challenging as the standardisation needed to be customised to fit our processes. Portal occasionally default to German. Documents are not editable – all in PDF which can be frustrating We are unable to update tasks I have worked on or completed and some aspects of the documentation can only be updated by DataGuard Some general DP and GDPR questions could be added to help aid our understanding, speed up responses and take the pressure of consultant. Portal could have functionlity to contact Data Guards helpdesk for technical help instead of currently having to email.

Review Source

Response from DataGuard

January 20, 2022

Hi Jane, Thank you so much for taking the time to write such detailed feedback for us. We have taken steps to rectify any language issues and trust that these are now resolved for you. We also do have an area where you can request technical help instead of emailing - reach out to your Customer Success Manager and they can give you a quick demo. Your suggestions for documents and how things could have improved your experience are really helpful. We are constantly taking on customer feedback to make updates to our platform and processes. We'll send your suggestions to our product and professional services teams. Best, The DataGuard Team

AF

Adam F.  
Head of Finance  
Education Management  
Used the software for: 1-2 years

### "Elevate Education - Dataguard Review"

January 19, 2022

5.0

We initially used DataGuard as we need to up our game for a series of government tenders in the UK. However, we now use them as our designated DPO. Overall, the experience has been great and we feel safe knowing Dataguard are helping us with data privacy as we grow.

Pros

The initial audit was extremely thorough and clearly highlighted risks to be addressed. These risks were easily turned into actions and distributed to the team. The monthly support calls have been important to keep us on track and it helps that our monthly call contact is the same expert that conducted the audit so knows our business. He is also very quick to respond to any queries. Finally, while our main focus initially was GDPR compliance for our UK business, the features have easily transferred across borders to our other businesses in Australia, the US and South Africa.

Cons

The service is quite a financial investment for a SME business but necessary - especially as work with schools and students. While the software and human support are great, it still requires a large time commitment from your team to obtain value.

Review Source

Response from DataGuard

January 20, 2022

Hi Adam, Thank you so much for leaving this review! We are delighted to see that your team has seen value from our platform features both in the UK and further afield :) Please keep the feedback coming and don't hesitate to reach out anytime so that we can further enhance your experience. Thank you for helping us to protect the people behind the data! Best, The DataGuard Team

LT

Lucero T.  
Co-Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Data Protection/Privacy Client Dashboard "

September 5, 2022

5.0

The customer service experience is very good. Whenever I have a question I can quickly get a hold of my consultant and they are very responsive. They are also very responsive to business needs. For example, when having time-critical questionnaires to fill out they were very quick to help and complete them within the time frame. Friendly staff and service.

Pros

Step by step instructions, guides to help you, access to your own dashboard

Cons

Having to select English as an option every time you log in and when you scroll through screens. Reminders to let you know you haven't completed a task and what's needed. Timeframe to complete a task and certifications that will be awarded.

Reason for choosing DataGuard

Recommendation Client interaction with representative when scoping service

Review Source

Response from DataGuard

November 14, 2022

Hi Lucero, Thank you for taking the time to provide us with your feedback – we truly appreciate it! We are thrilled to hear that we can successfully support you in managing data privacy, and our customer service team is always happy to help. We have already identified the problem with the language settings and our team is currently working on a solution. Concerning the timeframe and reminders for open tasks, I will pass on your feedback to our product team so that we can improve our customer experience. Please don't hesitate to reach out anytime with questions or additional ideas. We'd love to hear your views on what could make our services fit your needs even better. Best regards, The DataGuard Team

GF

Glen F.  
Information and Office Manager  
Education Management  
Used the software for: 6-12 months

### "DataGuard"

May 11, 2022

4.0

Dataguard are really helping us to ensure we have all our Data Protection ducks in a row, and they are so much better at keeping up with legislation than we could ever be

Pros

Range of features and templates. Training tools

Cons

If you are not careful you can be reading English badly translated by Google. You have to remember to click on your initials top right hand corner and select English - then teh translations make much more sense

Reason for choosing DataGuard

Combination of price, the software and the likeability of their sales team

Review Source

Response from DataGuard

May 30, 2022

Hi Glen, Thank you for taking the time to provide us with your feedback we truly appreciate it! We are happy to hear that you value the range of features and templates and that the trainings from the Academy provide you with additional insights and benefits. We have already identified the problem with the language settings and our team is working on a solution. If you have any further feedback for us, don't hesitate to contact your Customer Success Manager at any time! Best regards, The DataGuard Team

MO

Martina O.  
Business Operations Lead  
Marketing and Advertising  
Used the software for: 6-12 months

### "Electica review"

August 29, 2022

4.0

I really enjoyed how responsive the consulting team was. I really want to say that \[SENSITIVE CONTENT\] was an exceptional contact point. He was always ready to jump on a call, and was answering our emails regarding complicated documents quickly. Thanks a lot, \[SENSITIVE CONTENT\]!

Pros

Fantastic customer service! The cookie manager was easy to implement

Cons

The interface is buggy - sometimes I get it in German and I need to hit a hard refresh to be able to go back to English. The platform had an update a couple of months ago and I lost some pdfs uploaded on the platform

Review Source

Response from DataGuard

November 14, 2022

Hi Martina, Thank you very much for the very detailed feedback - it is very valuable for us, as it is the only way we can constantly improve and grow. We are very happy to be able to support and guide you in your privacy journey! Concerning the language settings, we have already identified the problem and our team is currently working on a solution to improve the customer experience on our platform. If you have any further feedback for us, don't hesitate to contact your Customer Success Manager at any time! Best regards, Your DataGuard Team

CC

Calin C.  
COO  
Financial Services  
Used the software for: Less than 6 months

### "Great expertise supported by software"

May 10, 2022

4.0

Very friendly and proactive team, \[SENSITIVE CONTENT\] has been immensely good to work with!

Pros

Easy to use, clear questions and it makes you think about your own policies, work and approach to the problem at hand.

Cons

Sometimes it localises to Germany instead of the UK, every now and then a question could use more context but that is rare.

Reason for choosing DataGuard

software there to support, the expertise and future plans to include SOC2 all in one

Review Source

Response from DataGuard

May 30, 2022

Hi Calin, thank you very much for the very detailed feedback. We are very glad to hear that you enjoy the platform's usability. We will address the issue regarding the localization problem and would appreciate some concrete examples where more context is needed to appropriately fulfill the questions. Feel free to reach out to your Customer Success Manager. at anytime. Your feedback is very helpful for us so that we can constantly evolve - we appreciate it! Please don't hesitate to contact us at any time with additional thoughts and wishes. Best, The DataGuard Team

IT

Ian T.  
CTO  
Real Estate  
Used the software for: Less than 6 months

### "A holistic view of Privacy"

March 14, 2022

5.0

Pros

We are currently part-way through the audit process with DataGuard and so far have found the platform efficient, structured and straightforward. The combination of expertise/consultancy on Privacy/Security topics with a process-oriented approach to implementation is looking to be a streamlined way to level-up our organisation in these matters.

Cons

The localisation can be a little unreliable, and I generally have to switch back to English after each login. It would be great to integrate with other PrivacyOps tools or develop these capabilities directly into the platform.

Review Source

Response from DataGuard

April 12, 2022

Hi Ian, Thank you very much for the very detailed feedback - it is very valuable for us, as it is the only way we can constantly improve and grow. It's great to hear that we were able to help your organisation with our expertise and take privacy to the next level. We have already identified the problem with the language settings and our team is working on a solution. Your Customer Success Manager will let you know once it is resolved. If you have any further feedback for us, don't hesitate to contact your Customer Success Manager at any time! Best regards, The DataGuard Team

TP

Thomas P.  
Head of Customer Success  
Computer Software  
Used the software for: 6-12 months

### "Best solution for Privacy InfoSec and Compliance! "

January 30, 2022

5.0

Data Protection is probably not the most appealing topic but with their great team, product and spirit they manage to make it more attractive for everyone in the company. It has to be done so we need to take care of it – we wanna grow fast and data is our business!

Pros

Offer one stop shop solution for Privacy, InfoSec and Compliance . Excellent team of consultants, fast reply if needed, that help you through every challenge, no matter how hard or easy.

Cons

Fast growing company with some childhood bugs on their platform, but if pointed out to them they were always super fast to fix it. Customer Advisory Boards helps, direct product development. As all fast-growing product it has some release issues and bugs but at Dataguard you really feel the progress and are able to shape it as a customer.

Review Source

Response from DataGuard

April 12, 2022

Hi Thomas, Thank you for taking the time and providing us with such detailed feedback! We are thrilled to hear that we can successfully support you in managing data privacy in your data intense business. Please keep your feedback coming through our Customers Advisory Board and also directly through your Customer Success Manager as we continuously strive to improve our platform and your customer experience! Best wishes, The DataGuard Team

RS

Ruediger S.  
Verlagsleitung  
Publishing  
Used the software for: 1-2 years

### "Eine gute Datenschutz-Verordnungs-Absicherung"

November 7, 2022

5.0

Pros

Sehr professioneller Service mit großem Leistungsangebot. Gute Beratung, flexible Vorgehensweise und angenehme persönliche Kontakte. Empfehlenswert für kleine und große Projekte die zuverlässigen und rechtlich korrekten Datenschutz benötigen.

Cons

Nichts

Review Source

Response from DataGuard

January 12, 2023

Hi Rüdiger, thank you for taking the time to provide us with your feedback – we truly appreciate it! We are thrilled to hear that we can successfully support you in managing data privacy! If you have additional thoughts, don't hesitate to reach out to your Customer Success Manager at any time! Best, Your DataGuard Team

SZ

Sonja Z.  
Stadtplanung  
Architecture & Planning  
Used the software for: 1-2 years

### "Gutes Angebot & toller Service"

August 3, 2022

5.0

Insgesamt ein sehr gutes Angebot mit tollem Serviceleistungen.

Pros

DataGuard bietet einen tollen Service und einen sehr freundlichen Kundendienst an. Auf Anfragen und Probleme wird immer schnell und freundlich reagiert. Zudem gibt das Dashboard eine gute Übersicht über anstehende Aufgaben und informiert über Aktuelles zum Thema Datenschutz. Besonders gut gefällt uns die Academy mit der man sich in einfachen Videos über den Datenschutz informieren kann und die Mitarbeiter:innen schulen kann als auch der Generator für Datenschutzerklärungen.

Cons

Um die Schulungen auf der Plattform nutzen zu können, muss sich leider jede:r Mitarbeiter:in einzeln registrieren. Am Anfang etwas überfordernd, wo und mit was man beginnen soll. Allerdings durch den sehr freundlichen Kundenservice immer schnell Hilfestellungen bekommen.

Review Source

Response from DataGuard

August 25, 2022

Hi Sonja, thank you for taking the time to provide us with your feedback we truly appreciate it. We are happy to hear that you value our platform and that the trainings from the Academy provide you and your colleagues with additional insights and benefits about the topic of data protection. To provide every employee adjusted training opportunities, unfortunately everyone needs to register individually to the platform. We are trying to define the first steps more clearly, though. We are glad to hear that our customer service was helping you to solve this issue. If you have additional thoughts, don't hesitate to contact us at any point. All the best, The DataGuard Team

SW

Sebastian W.  
Digital Transformation Managers  
Wholesale  
Used the software for: 1-2 years

### "Datenschutz einfach und verständlich gestalten"

December 7, 2021

5.0

Die Dokumentation der Audits, die Weiterbildung für Mitarbeiter und das vorhalten aller relevanten Informationen für den Datenschutz an einem zentralen Ort.

Pros

Mit der Plattform verbindet die DataGuard die Spezialisierung und das rechtliche erforderliche Wissen rund um den Datenschutz des Unternehmens. Dazu kommt eine Akademie, wo die Mitarbeiter geschult und sensibilisiert werden.

Cons

Teile der Plattform sind gerade noch im Aufbau, sodass ein paar wenige Prozesse noch händisch umgesetzt werden müssen.

Review Source

Response from DataGuard

January 20, 2022

Hi Sebastian, vielen Dank für das ausführliche Feedback. Wir arbeiten kontinuierlich daran unsere Prozesse weiter zu automatisieren. Bitte lass uns weiterhin dein Feedback zukommen, denn deine Meinung ist für uns und besonders unser Produktentwicklung sehr wichtig :) Mit besten Grüßen dein DataGuard Team

AS

Alexander S.  
C-Level  
Computer Software  
Used the software for: 1-2 years

### "Solider Datenschutz-Service und -Audit"

September 28, 2022

4.0

Wir haben Dataguard als unseren externen Datenschutzbeauftragten gewählt und sind grundsätzlich zufrieden mit der Dienstleistung.

Pros

Das Dataguard Team ist stets hilfsbereit und hat uns bei allen Fragen kompetent beraten. Die Software ist hilfreich und deckt Optimierungspotenziale transparent auf.

Cons

Generell könnte man das User Interface etwas moderner und nutzerfreundlicher gestalten, aber alles in allem ist es dennoch relativ selbsterklärend. Beim Audit wäre es wünschenswert, wenn bestimmte Angaben hinsichtlich verwendeter Tools in einem Bereich nicht nochmals in einem anderen Unternehmensbereich extra genannt werden müsste.

Review Source

Response from DataGuard

November 14, 2022

Hi Alexander, Thank you so much for taking the time to write such detailed feedback for us. It's great to hear that we were able to help your organization with our expertise and take privacy to the next level. We are constantly taking on customer feedback to make updates to our platform and processes. We'll send your suggestions to our product and professional services teams. Best, Your DataGuard Team

CB

Christopher B.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "2 Jahre zufrieden"

November 18, 2022

5.0

Pros

Wir arbeiten seit knapp 2 Jahren mit Dataguard zusammen und haben hierbei tolle Erfahrungen gemacht. Die Plattform und das Konzept unterstützen uns bei unserem DailyDoing. Unser Ansprechpartner \[SENSITIVE CONTENT\] schafft es, die komplexe Welt der Datensicherheit zu vereinfachen und gemeinsam an Lösungen zu arbeiten.

Cons

Datenschutzkonfigurator könnte etwas komfortabler sein

Review Source

Response from DataGuard

January 12, 2023

Hi Christopher, Thank you so much for leaving this review! We are thrilled to hear that we can successfully support you in managing data privacy. Please keep the feedback coming and don't hesitate to reach out anytime so that we can further enhance your experience. Thank you for helping us to protect the people behind the data! Best, Your DataGuard Team

NMY

Necdet Mustafa Y.  
Kfm. Leitung  
Textiles  
Used the software for: 2+ years

### "Zu frieden"

September 20, 2022

4.0

Pros

Selbst erklärend und einfache Bedienung

Cons

Die Oberfläche könnte moderner gestaltet sein

Review Source

Response from DataGuard

November 14, 2022

Dear Necdet Mustafa, thanks for your feedback. It is highly valuable to us. We will take it back to our team to explore how we can modernize the interface. If you have additional thoughts, don't hesitate to contact us at any point. All the best, The DataGuard Team

WR

Walter R.  
Geschäftsführer  
Translation and Localization  
Used the software for: I used a free trial

### "Toller Service - Super Dienstleistungen"

August 18, 2022

5.0

Ich bin zufrieden. Wir sind seit 2018 Kunde und können den Service und die Dienstleistung nur empfehlen.

Pros

Die enge Zusammenarbeit umd die Unterlagen auf unser Unternehmen zuzuscheineiden und anzupassen waren besonders Lobenswert.

Cons

Eigentlich lag die Herausforderung an der komplexen Theamtik, diese wurde jedoch dank systematischer Schulung allen Mitarbeiter\*innen in einfachen Schritten erklärt.

Review Source

Response from DataGuard

August 25, 2022

Dear Walter, thank you very much for your review. Your feedback is highly valuable to us. We are very happy to be able to support and guide you in your privacy journey for so many years. Should any questions arise in the future or should you have any requests, please do not hesitate to contact your Customer Success Manager. With best regards Your DataGuard Team

MH

Miriam H.  
Sachbearbeiterin Personal  
Chemicals  
Used the software for: 2+ years

### "Gute Plattformlösung für die Datenschutzdokumentation und Schulungen"

April 7, 2022

4.0

Die Plattform ist sehr übersichtlich und bietet eine gute Dokumentationsmöglichkeit unserer Datenschutzdokumente seit dem - im ersten Schritt der Zusammenarbeit durchgeführten - Datenschutzaudit. Leider sind aktuell noch nicht alle Funktionen im gewünschten Umfang verfügbar. Positiv ist der monatliche persönliche Austausch zu aktuellen Themen. Sehr hilfreich ist auch die Schulungsplattform, die uns sehr viel Arbeit abnimmt.

Pros

Bündelung unserer Datenschutzdokumentation in einer Plattform mit unterschiedlichen Zugriffsrechten; sehr gute Acadamy mit Schulungen zu Datenschutzgrundlagen aber auch Sonderthemen; persönlicher Kontakt für Probleme/Fragen in einem monatlichen Jour Fixe

Cons

die Plattform bezüglich des Projektmanagements ist gerade noch im Aufbau, sodass Zuarbeiten etwas umständlicher sind; der Vorlagenpool könnte etwas umfangreicher sein

Reason for choosing DataGuard

gut kalkulierbare Kosten durch monatlichen Festpreis/Stundenpaket; fester Ansprechpartner; integrierte Schulungsplattform

Review Source

Response from DataGuard

April 25, 2022

Hi Miriam, vielen Dank, Dass Sie sich die Zeit genommen haben uns Feedback zu geben. Es freut uns sehr zu horen, dass Sie mit Ihrer Datenschutzdokumentation in der Plattform sowie den Schulungsmaterialien der Academy so zufrieden sind. Es ist unser Anliegen, unser Produkt immer weiterzuentwickeln und Ihnen den bestmoglichen Service zu bieten. Bezuglich des Projektmanagements und dem Vorlagenpool gebe ich Ihre Anmerkung gerne weiter, sodass wir unser Produkt dahingehend optimieren konnen. Bitte geben Sie uns auch weiterhin Ihr Feedback, indem Sie sich jederzeit an Ihre\*n Customer Success Manager\*in wenden. Ihr Feedback ist fur uns sehr wertvoll, und wir arbeiten kontinuierlich daran, alle gemeldeten Probleme zu beheben. Mit besten Gru?en Ihr DataGuard Team

KE

Katarina E.  
Human Resources Assistant  
Consumer Services  
Used the software for: 2+ years

### "Kompetenter externer Datenschutzbeauftragter"

August 8, 2023

4.0

Wir arbeiten seit einigen Jahren mit DataGuard und sind im Allgemeinen mit dem Service zufrieden.

Pros

Schulungen für neue Mitarbeiter und Dokumentation/Vorlagen für das Unternehmen. Benutzerfreundliche Homepage. Freundliche Berater.

Cons

Es fehlt mir die Möglichkeit, den Telefonhörer in die Hand zu nehmen und den mir zugewiesenen Datenschutzberater anzurufen. Manchmal ist es schwer, jemanden zu erreichen.

Review Source

Response from DataGuard

February 19, 2024

Hallo Katarina, vielen Dank für die positive Bewertung! Wir freuen uns sehr zu hören, dass Ihnen die Benutzerfreundlichkeit der Plattform gefällt. Darüber hinaus ist Ihr Feedback sehr hilfreich für uns, damit wir uns ständig weiterentwickeln können. Es tut uns Leid zu hören, dass Sie Schwierigkeiten bei der Erreichbarkeit Ihres Beraters haben bzw. hatten. Falls Sie ein weiteres Mal in so eine Situation kommen sollten, empfehlen wir Ihnen die Plattform-Funktionalität "Sprechen Sie mit uns" zu nutzen. Dort können Sie uns jederzeit eine Anfrage stellen und aus einer Vorauswahl verschiedener Themen auswählen. Wenn beispielsweise Ihr zugewiesener Datenschutzberater außer Haus sein sollte, wird sich ein weiterer DataGuard-Experte schnellstmöglich um Ihr Anliegen kümmern. Mit freundlichen Grüßen, Das DataGuard Team

SHF

Sven Holger F.  
IT-Koordinator  
Utilities  
Used the software for: 2+ years

### "Dataguard"

February 23, 2023

5.0

Pros

Freundlichkeit und umfangreicher Service

Cons

Ein Dokumentenablagesystem, bei dem ich alle wichtigen Datenschutzdokumente zentral an einem Ort speichern kann hat mir gefehlt.

Reason for choosing DataGuard

Ich wurde bei der Einführung von Datenschutzthemen unterstützt

Review Source

SA

Sobhi A.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Sehr guter Service & schnelle Beratung"

June 5, 2022

4.0

Pros

Die Plattform, durch welche man vor den eigentlichen Treffen die ganzen Fragebögen digital ausfüllen und abschicken muss stellt einen großen Vorteil dar. Durch die intuitive Bedienung der Plattform und dem Angebot für Schulungen für Mitarbeiter, kann man in kurzer Zeit ein hohen Maß an Wissen über die aktuellen Datenschutzregelungen an die eigenen Mitarbeiter weitergeben. Da man auch seine Dokumente, sowie diverse Dokumente wie bspw. die eigene Datenschutzerklärung erstellen bzw. generieren kann, stellt die Plattform in jedem Fall ein Pluspunkt dar.

Cons

Anfangs war es etwas schwer zu verstehen wo genau man welche Unterlagne runterladen kann, da mit der "Dokumentation" sowohl die eigenen ausgefüllten Fragebögen, als auch die generierten Dokumente wie die Handlungsempfehlungen gemeint sind.

Review Source

Response from DataGuard

June 21, 2022

Hi Sobhi, Thank you for taking the time to provide us with your feedback we truly appreciate it! We are happy to hear that you value the range of features and templates from our platform and that the trainings from the Academy provide you with additional insights and benefits. Please apologize the difficulties finding your documents we will improve the process here. If you have any further feedback for us, don't hesitate to contact your Customer Success Manager at any time! Best regards, Your DataGuard Team

DH

Dirk H.  
Geschäftsführer  
Insurance  
Used the software for: 1-2 years

### "Sehr gute SaaS Plattform zur finalen Lösung aller datenschutzrechtlichen Anforderungen"

March 23, 2023

5.0

Pros

Hohe Digitalisierung, umfassende Dokumente inkl. Schulungsmaterial, gute Erläuterungen

Cons

Nach Relaunch teilweise etwas umständliche Navigation

Reason for choosing DataGuard

Keine Skalierbarkeit bei einzelnen Personen; Aktualität des Contents nicht gewährleistet. SaaS Plattformen generieren alle Services nur 1x und bieten diese dann allen relevanten Nutzern an - das überzeugt.

Review Source

BB

Beate B.  
Geschäftsführung  
Publishing  
Used the software for: Less than 6 months

### "Sehr empfehlenswert"

April 8, 2022

5.0

Die Plattform bietet eine gute Übersicht unserer Datenschutzdokumente, die wir in der Audit in Zusammenarbeit mit DataGuard durchgeführt haben. -Positiv ist die gute Kundenorientierung des Unternehmens und Servicequalität sowie die Schulungsplattform, die uns sehr viel Arbeit abnimmt.

Pros

Persönlicher Kontakt Ausgereifte Software Effektive Lösung Gute Übersicht unserer Datenschutzdokumente die Schulungsplattform

Cons

Bei der Audit konnten wir manche Fragen erst in einem persönlichen Gespräch mit dem Team beantworten

Reason for choosing DataGuard

gutes Preis-Leistungsverhältnis

Review Source

Response from DataGuard

April 25, 2022

Hallo Beate, vielen Dank, dass Sie sich die Zeit genommen haben, uns dieses Feedback zu geben. Es freut uns sehr zu horen, dass Sie mit dem Preis-Leistungsverhaltnis von Privacy-as-a-Service zufrieden sind und das Produkt Ihnen einen guten Uberblick uber Ihre Datenschutzdokumente ermoglicht. Es ist unser Anliegen, unser Produkt immer weiterzuentwickeln und Ihnen den bestmoglichen Service zu bieten. Bezuglich der Audits optimieren wir aktuell die Vorgehensweise und nehmen Ihr wertvolles Feedback dahingehend sehr gerne mit auf. Bitte geben Sie uns auch weiterhin Ruckmeldung, indem Sie sich jederzeit an Ihre\*n Customer Success Manager\*in wenden. Ihr Feedback ist fur uns sehr hilfreich, und wir bemuhen uns, unser Produkt bestmoglich an die Bedurfnisse unserer Kunden anzupassen. Mit besten Gru?en Ihr DataGuard Team

MK

Maurice K.  
Geschäftsführer  
Retail  
Used the software for: 2+ years

### "Kompetent und Umfangreich"

April 24, 2023

4.0

Pros

Die persönliche Betreuung war äußerst hilfreich, die wöchentlichen Infomails sehr aufschlussreich.

Cons

Für uns als Einzelhandelsunternehmen waren die Funktionen fast zu umfangreich, daher für uns nicht mehr praktikabel

Review Source

VR

Verified Reviewer  
Kfm. Leiter  
Construction  
Used the software for: 2+ years

### "Umfassend, einfach und gutes Preis/Leistungsverhältnis"

November 15, 2022

5.0

Pros

Schulungstool Mitarbeiter, ToDo-Management

Cons

Bisher haben wir nichts zu kritisieren an der Software

Review Source

Response from DataGuard

January 12, 2023

Hi, Thank you so much for leaving this review! We are glad to hear that you are having a positive experience with our platform and your employees benefit from our training features. Please don't hesitate to contact us at any time with additional thoughts and wishes. Best, The DataGuard Team

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