# Page 2 | DataGuard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is DataGuard the right GDPR Compliance solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219584/DataGuard/reviews

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DataGuard

4.6 (49)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of DataGuard

## Showing most helpful reviews

Showing 26-49 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Barbara S.  
VP  
Automotive  
Used the software for: 2+ years

### "Kompetent beraten"

August 12, 2022

4.0

Wir brauchen immer wieder rechtliche Beratung zu diesem Thema und haben diese direkt über Data Guard bezogen

Pros

Wir haben das Angebot von Data Guard in den ersten Jahren nach der Gründung des Start-ups genutzt, um sicherzustellen, dass unsere Prozesse und Dienstleistungen den GDPR Standards entsprechen.

Cons

Wir sind etwas aus dem Produkt rausgewachsen

Review Source

Response from DataGuard

November 14, 2022

Hi Barbara, Thank you very much for your review. We are thrilled that we could help you with the development of your GDPR-compliant product! Feel free to reach out to your customer success manager so that we continuously can find the optimal fitting for your needs. Best, Your DataGuard Team

SW

Sam W.  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "Impressive, comprehensive and thorough service"

February 7, 2023

5.0

Pros

The product is incredibly easy to use and implement throughout our team. DataGuard's team are always on hand ready to provide support and direct us throughout our journey.

Cons

There are some issues with the translation on Google Chrome as opposed to the DataGuard inbuilt translation - however the team did make me aware of this and provide a solution.

Review Source

MY

Mehmet Y.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "One-Stop Shop for SaaS Startups"

January 27, 2022

5.0

Pros

The hybrid approach was critical for us in building a GPRD compliant product: efficient, transparent but still customized to our needs.

Cons

It took some time to customize the cookie solution.

Review Source

Response from DataGuard

April 12, 2022

Hi Mehmet, Thank you very much for your review! We are thrilled that we could help you with the development of your GPRD-compliant product! Your feedback is highly valuable to us. We will take it back to our team to explore how we can allow an even faster customization of our cookie solution. If you have additional thoughts, don't hesitate to contact us at any point. All the best, The DataGuard Team

PG

Patricia G.  
Kaufm. Angestellte  
Real Estate  
Used the software for: 2+ years

### "Gut und Kompetent"

April 7, 2022

4.0

Wir arbeiten schon seit einigen Jahren mit Dataguard zusammen. Die Ansprechpartner sind sehr kompetent, mir gefällt die rasche Mitteilung über wesentliche Neuerungen über den Newsletter und die benutzerfreundlichen Schulungen auf der Online Plattform. Auch Hilfestellungen bei der Umsetzung verschiedenster Datenschutzvorgaben ist jederzeit zu erhalten.

Pros

Die Online Schulungen, aktuelle Informationen

Cons

meiner Meinung nach sehe ich keine Verbesserungen

Review Source

Response from DataGuard

April 25, 2022

Hallo Patricia, herzlichen Dank fur Ihr Feedback. Es freut uns sehr, Ihr Unternehmen als langjahrige Kunden mit unserem hybriden Angebot aus personlicher Beratung und der Plattformnutzung begleiten zu durfen. Es ist schon zu horen, dass Sie von den Online-Schulungen der Akademie sowie den Neuerungen in unserem Newsletter profitieren. Bitte zogern Sie nicht, sich jederzeit an uns zu wenden, wenn Sie wissen, wie wir Ihre Erfahrungen weiter verbessern konnen. Wir schatzen es sehr, dass Sie DataGuard nutzen und uns helfen, die Menschen hinter den Daten zu schutzen! Mit besten Gru?en Ihr DataGuard Team

DG

Daniel G.  
Geschäftsführer  
Political Organization  
Used the software for: 6-12 months

### "Professioneller Datenschutz"

April 27, 2022

4.0

Pros

Übersichtliche Plattform, mit vorgefertigten Themen und Erklärungen. Leichte Erreichbarkeit und umfangreiche Informationen zum Datenschutz. Prozess des Audits in verschiedene Kategorien geteilt.

Cons

Jede Person, die die Datenschutzschulung macht muss sich erst registrieren. Standardisierung der Abfragen nicht immer auf spezifische Fälle anwendbar. Auf wirtschaftliche Firmen ausgelegt.

Review Source

Response from DataGuard

May 6, 2022

Hallo Daniel, vielen Dank fur Ihre Bewertung! Wir freuen uns sehr, dass die Plattform Sie umfassend in der Operationalisierung des Datenschutzes unterstutzt. Die Registrierung der Mitarbeiter\*innen verfolgt den Zweck, das Absolvieren der Schulungen nachzuvollziehen und somit beispielsweise fur Behorden dokumentieren zu konnen. Gerne nehmen wir diesen Hinweis mit, um zu eruieren, inwiefern wir diesen Prozess fur Sie noch einfacher gestalten konnen. Um die Eigenheiten jedes individuellen Unternehmens zu erfassen, sind die Fragebogen nur der erste und damit starker standardisierte Schritt. Im zweiten Schritt nehmen sich Ihre Berater\*innen die Zeit, aufbauend auf den Fragebogen, Ihre individuellen Gegebenheiten zu verstehen und daraufhin ma?geschneiderte Handlungsempfehlungen fur Sie anzubieten. Da wir sehr daran interessiert sind, herauszufinden, wie wir die Auditerfahrung weiter optimieren zu konnen, wird Ihr\*e Customer Success Manager\*in auf Sie zukommen! Beste Gru?e Ihr DG T

DC

Daniel C.  
Head of HR  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Positive and good service "

February 15, 2022

5.0

very positive

Pros

easy to set up, simple to follow. You can go between different sections.

Cons

Software is fine, but audit process was a bit drawn out, would have been easier in person rather than teams

Review Source

Response from DataGuard

April 12, 2022

Hi Daniel, We very much appreciate you taking the time to share your feedback and are glad to hear that your experience with our platform was so smooth! Thank you for sharing your thoughts on the audit process! While we truly believe in a digital audit approach, we take your feedback very much to heart and will review how we can further improve this digital audit experience. Don't hesitate to reach out with any additional feedback by contacting your Customer Success Manager at any time! Best regards, The DataGuard Team

GL

Gareth L.  
Operations Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "DataGuard Privacy as a Service"

May 16, 2022

5.0

Dataguard have been far and away the best supplier in this sector. The team are exceedingly supportive and helpful and always on the end of an email or phone.

Pros

Very easy to use and easy access for wider teams

Cons

Some of the more detailed IT information was a bit tricky

Review Source

Response from DataGuard

May 30, 2022

Hi Gareth, thank you very much for taking the time for your review. We really appreciate your feedback about the usability of our product and will be working on making the IT information more comprehensible. Please don't hesitate to reach out if we can do anything to further enhance your experience. Best, The DataGuard Team

GP

Girish P.  
Finance Director  
Airlines/Aviation  
Used the software for: 6-12 months

### "Starflight Group"

April 4, 2022

4.0

Pros

It is intended for DataGuard to be the company's data protection compliance officer, and as such it provides a tool for the company to ensure that it's users are knowledgeable about the basics of data protection issues / processes implemented.

Cons

The initial system audit process seems / appears to be cumbersome / time consuming / involved at first. We are still in the beginning phase and would expect that in time more day to day use of the software to be easier to use.

Review Source

Response from DataGuard

April 12, 2022

Hi Girish, Thank you for your positive review! We are thrilled that you have chosen DataGuard as your Data Protection Officer and look forward to helping you with all your privacy needs. As every company is different, we need to understand your individual processes so that we can advise and support our clients in the best possible way. Therefore, this comprehensive audit process is the beginning of our partnership, which may seem a bit time-consuming at the beginning. Please do not hesitate to contact us with any questions or further feedback! Warm regards, The DataGuard Team

BH

Ben H.  
Director of Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "The ASB App review"

June 8, 2022

5.0

We are just starting out on our journey, however everything so far has been very impressive.

Pros

The ability to comply with the ISO27001

Cons

There has not been anything we have been unimpressed with thus far, although we are just starting out on our journey. I am sure everything will be absolutely fine.

Reason for choosing DataGuard

the IT lead found Datagaurd and has also been very impressed with the services offered.

Review Source

Response from DataGuard

June 21, 2022

Hi Ben, thank you so much for your kind words. We are happy to hear that you value the ability to comply with the ISO27001. We'd love to hear your views on what could make our services fit your needs even better. Best regards, The DataGuard Team

AL

Adam L.  
Director US Operations  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Would highly recommend "

February 15, 2022

5.0

Excellent, very impressed.

Pros

As a small business dealing with high level corporations, we have found the software, service and support incredibly helpful.

Cons

If I have one recommendation it is that sometimes it is clear of a German > English translation that perhaps isnt quite right, it may be worth reviewing.

Review Source

Response from DataGuard

April 12, 2022

Hi Adam, Thank you for the positive review and we are glad to hear that our offering is helping you to operationalize privacy! We really appreciate your feedback as it is highly useful for us! We will be working with our Customer Success Team to see where we can improve the user experience for our English-speaking customers. Please don't hesitate to reach out if we can do anything to further enhance your experience. Warm regards, The DataGuard Team

BQ

Benedikt Q.  
CEO  
Law Practice  
Used the software for: 2+ years

### "Super Service"

January 5, 2022

5.0

Pros

Schnelle Lösung von datenschutzrechtlichen Problem, hervorragender Support

Cons

Mir fallen keine ein. Ich bin rundum zufrieden!

Review Source

Response from DataGuard

January 20, 2022

Hi Benedikt, We really appreciate your feedback! It's been great working with your company for the past few years. Thank you for helping us protect the people behind the data :) Best, The DataGuard Team

BF

Bettina F.  
Director Finance and Administration  
Marketing and Advertising  
Used the software for: 1-2 years

### "Immer gerne wieder"

September 7, 2022

5.0

sehr nett, dynamisch, flexibel

Pros

Die Schulungen für die Mitarbeiter/innen

Cons

mir ist nix aufgefallen was mir nicht gefallen hat

Review Source

Response from DataGuard

November 14, 2022

Hi Bettina, Thank you so much for leaving this review! We are delighted to hear that the trainings from the Academy provide you and your employees with additional insights and benefits. :) Please keep the feedback coming and don't hesitate to reach out anytime so that we can further enhance your experience. Thank you for helping us to protect the people behind the data! Best, Your DataGuard Team

MA

Mahmoud A.  
Managing Director  
Automotive  
Used the software for: 6-12 months

### "Support team is so collaborativ"

May 8, 2023

5.0

Pros

They were so committed to support our company to be ready for the assesment , which has been passed from the first time.This support team is so collaborativ

Cons

More flexibility and adaptability would be an advantage

Review Source

LP

Leta P.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "User friendly software"

September 21, 2022

5.0

Pros

Ease of use, the fact it is a one stop shop for all privacy related issues. Option to communicate with legal experts is a big plus

Cons

At times, terminology is more relevant for German based companies

Review Source

Response from DataGuard

November 14, 2022

Hi Leta, thank you for your time and for leaving this review. We are very happy to be able to support and guide you in your privacy journey! Concerning the terminology, please always feel free to reach out to your customer success manager with concrete examples so that we can further improve our service for you. If you have additional feedback, don't hesitate to reach out to us at any time! Very best, The DataGuard Team

DE

Darin E.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Competent and Friendly Expertise"

February 9, 2022

4.0

A very professional service with competent and friendly experts throughout the stages of the process. \[SENSITIVE CONTENT\] is very supportive and knowledgeable as our allocated GDPR expert. \[SENSITIVE CONTENT\], our Account Manager, is very responsive. Would recommend.

Pros

Well organised software, easy to navigate around. The additional 'i' information buttons helped clarify topics further without having to contact Dataguard staff.

Cons

Would be good if the pages were automatically in English Language.

Review Source

Response from DataGuard

April 12, 2022

Hi Darin, Thank you very much for your review! We are thrilled that the platform helped you to answer unclear questions. Our team is already working on how to rectify any language issues and trust that these will be resolved soon. This kind of feedback helps us to keep improving and is highly valuable for us! Many thanks, The DataGuard Team

JD

Julie D.  
Mortgage Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Interesting training in an easy to understand format"

May 4, 2022

5.0

The customer service and interaction was friendly and efficient and there when needed.

Pros

I like how user friendly the software was.

Cons

I found it challenging to log in at the beginning and needed the assistance of customer support.

Review Source

Response from DataGuard

May 30, 2022

Hi Julie, thank you very much for your feedback - it is very valuable for us, as it is the only way we can constantly improve and grow. Please excuse the inconvenience with the log in. We are glad you could solve this issue together with the support team. If you have additional feedback don't hesitate to reach out to your Customer Success Manager at any time! Best, The DataGuard Team

MC

Martyn C.  
CFO  
Automotive  
Used the software for: Less than 6 months

### "Impressive platform"

February 16, 2022

4.0

Good support in setting up and arriving at a conclusion in terms of areas of focus

Pros

Very comprehensive. Allows you to consider all aspects of the business and reports back where there may be issues.

Cons

Quite time consuming to set up and report all processes and systems, but we had support from Dataguard in doing this.

Review Source

Response from DataGuard

April 12, 2022

Hi Martyn, Thank you for your time and for leaving a positive review! We are very happy to be able to support and guide you in your privacy journey! We understand that the audit is a comprehensive process for you. As every company is set up differently, we are thorough in our initial audit process to understand your individual set up and to thereby be able to provide you with customized recommendations that fit your organization's needs. We are keen to explore how we can further improve the audit experience. If you have additional feedback don't hesitate to reach out to your Customer Success Manager at any time! Very best, The DataGuard Team

DB

David B.  
Geschäftsführer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Gute Betreuung!"

April 5, 2022

5.0

Pros

Stets ein guter Kontakt, auf individuelle Anfragen wurde stets eingegangen.

Cons

Im Vergleich höherer Preis, allerdings ist dieser bei der Leistung auch gerechtfertigt - immer gute Betreuung durch ein ganzes Team an Spezialisten (Anwälte, Software-Profis, etc.)

Review Source

Response from DataGuard

April 12, 2022

Hi David, vielen lieben Dank fur deine ausgezeichnete Bewertung! Wir freuen uns sehr, dass unser Team dich bei deinen individuellen, datenschutzrechtlichen Fragen gut unterstutzen konnte. Sollten in Zukunft weitere Fragen auftauchen oder wenn du uns zu einem bestimmten Thema Feedback geben mochtest, kontaktiere bitte jederzeit deine\*n Customer Success Manager\*in. Viele Gru?e Dein DataGuard Team

AD

Alex D.  
CEO  
Maritime  
Used the software for: Less than 6 months

### "Good support"

February 15, 2022

5.0

As per my previous comments, the level of support is good - which makes the whole process go smoother.

Pros

The software is easy to use but the level of support is very good.

Cons

No strong negative feelings towards the software. Overall good.

Review Source

Response from DataGuard

April 12, 2022

Hi Alex, Thank you so much for taking the time to provide your feedback, we really appreciate it! We are glad to hear that you are having a positive experience with our platform as well as our experts. Thank you for helping us to protect the people behind the data! Best regards, The DataGuard Team

SG

Se G.  
DPO  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Helpful as DPO"

February 11, 2022

4.0

Pros

We externalised the role of DPO with DataGuard.

Cons

It would need way more content in english.

Review Source

Response from DataGuard

February 19, 2024

Hi Se G., Thank you for your review! We are pleased to hear that you're happy with our DPO services as well as appreciate the constructive feedback regarding the platform content. We are continuously working on improving our platform to provide you with the best experience possible. If you have specific feedback or miss English content, please feel free to reach out to your Customer Success Manager who will forward your feedback to the respective department. Thank you and kind regards, Your DataGuard Team

SF

Samuel F.  
Gründer und CEO  
Computer Software  
Used the software for: 1-2 years

### "Zufrieden mit dem Produkt!"

February 27, 2023

5.0

Pros

Schnelle und reibungslose Implementierung, freundlicher und kompetenter Service, der immer schnell reagiert

Cons

Die UX könnte an manchen stellen noch intuitiver sein.

Review Source

GL

Geralyn L.  
Director  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Protecting what matters"

November 6, 2022

5.0

Their staff are very supportive in guiding us making sure we understand the platform and we are using it as needed.

Pros

Its platform provides all the information needed for the compliance of running a business.

Cons

So far so good, it's providing what my business exactly needs in compliance with the law.

Review Source

Response from DataGuard

November 14, 2022

Hi Geralyn, Thank you so much for taking the time to provide your feedback, we really appreciate it! We are glad to hear that you are having a positive experience with our platform as well as our experts. Thank you for helping us to protect the people behind the data! Please don't hesitate to reach out if we can do anything to further enhance your experience. Your DataGuard Team

CW

Claire W.  
Director of PRIMA & Aftercare  
Consumer Goods  
Used the software for: Less than 6 months

### "GDPR Audit and onboarding "

February 16, 2022

4.0

Pros

Easy to use and easy to track progress at audit stage of assignment

Cons

Some of the questions were difficult to understand in the context of GDPR

Review Source

Response from DataGuard

April 12, 2022

Hi Claire, Thank you for taking the time to provide us with your feedback we truly appreciate it! We are excited to hear that you value the transparency the platform provides you. As we want to make the experience as easy as possible for our customers and are constantly trying to improve, your Customer Success Manager will reach out to you to further explore how to enhance the audit experience. All the best, The DataGuard Team

SR

Stewart R.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent service!"

December 10, 2021

5.0

Fantastic!

Pros

Easy to get up and running and the team that support the software. Very supportive and proud individuals who have a wealth of knowledge.

Cons

Training features could be developed further, but otherwise great.

Review Source

Response from DataGuard

January 20, 2022

Hi Stewart, Thank you so much for your positive review. We're really happy that we've been able to support your company on your compliance journey. Thanks for the feedback on our training features. Your Customer Success Manager will be in touch to get more details of how we can improve our trainings to better fit your needs! Best, The DataGuard Team

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