# SpotOn Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SpotOn Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/219629/SpotOn --- # SpotOn Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SpotOn ## What is SpotOn? SpotOn capitalizes on people being more connected than ever before. SpotOn makes guests feel more at home by offering multiple login methods to quickly and securely access Wi-Fi networks. It receives demographic user data and measures the time they spend online. Addressing negative reviews is made simple for improving online reputation or displaying eye-catching ads. ## What is SpotOn used for? [Review Management](https://www.capterra.com/review-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SpotOn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spotonwifi.com&name=SpotOn) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SpotOn 5.0 (1) VS. [### Fetch Review](https://www.capterra.com/p/198996/Fetch-Review/) [4.7 (21)](https://www.capterra.com/p/198996/Fetch-Review/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (21) Value For Money 3.0 (1) Value For Money 4.9 (11) Customer Service 5.0 (1) Customer Service 4.4 (12) ## SpotOn alternatives Highest Rated [Freshreview](https://www.capterra.com/p/206238/Freshreview/) [5.0 (10)](https://www.capterra.com/p/206238/Freshreview/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206238/Freshreview/) [SO Connect Reviews](https://www.capterra.com/p/211733/Reviews/) [0.0](https://www.capterra.com/p/211733/Reviews/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211733/Reviews/) [Repuso](https://www.capterra.com/p/213913/Repuso/) [4.3 (3)](https://www.capterra.com/p/213913/Repuso/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213913/Repuso/) [Renesent](https://www.capterra.com/p/200221/Renesent/) [5.0 (2)](https://www.capterra.com/p/200221/Renesent/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200221/Renesent/) ## FAQs about SpotOn Overview ### What company size and specific industries is SpotOn built for? SpotOn is designed for small to mid-sized hospitality businesses, including hotels, cafes, restaurants, and similar service-based venues. It is aimed at companies that want to improve online reputation management and attract more customers, making it a fit for operators focused on increasing sales in guest-facing industries. Features and Usability ### What are the key features of SpotOn? SpotOn offers an API, activity dashboard, alerts and notifications, chat and messaging, and communication management for handling customer interactions. It also includes feedback management, surveys and feedback, customizable reports, reporting and statistics, visual analytics, customizable branding, multi-language support, and multi-location support. Integrations ### Which third-party tools and platforms does SpotOn integrate with? SpotOn connects natively to Cisco Meraki and Xirrus Management System. These integrations focus on network management and wireless infrastructure, giving SpotOn compatibility with two third-party platforms for managing connected environments. Getting Started and Support ### What customer support options does SpotOn offer? SpotOn provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. These channels give users several ways to get assistance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Social Sharing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to share their videos on social media. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system SpotOn 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Manage and support multiple languages Manage and support multiple locations Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allows businesses to share their videos on social media. Gauge satisfaction and receive information for improvement and success Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Value for money 3.0 (1) 3.0 Based on 1 reviews ## Integrations [ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Malary S. Cosmetologist Cosmetics ### "Great for small business/stores, not individual providers " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 18, 2022 I think it’s a great service and way to checkout customers while looking professional. Customer service was always wonderful and overall a really great company with many options! Pros I liked the layout and technology devices they provided. (The checkout software was really top notch) Cons It was not suited for all my needs as a hairstylist. But I think it had many options for businesses that are more brick and mortar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.