# Microsoft Entra ID Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Entra ID Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more. Source: https://www.capterra.com/p/219692/Azure-Active-Directory --- # Microsoft Entra ID Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Entra ID ## What is Microsoft Entra ID? Azure Active Directory (Azure AD) enterprise identity service, part of Microsoft Entra, provides single sign-on and multi-factor authentication (MFA) to help protect users from 99.9% of cybersecurity attacks. You get SSO, CA, a single identity platform, developer tools, and more. ## What is Microsoft Entra ID used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/)[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/) Overall rating Based on 55 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $6 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Entra ID?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Entra ID) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Entra ID 4.7 (55) VS. [4.7 (930)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $6 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (55) Ease Of Use 4.6 (914) Value For Money 4.6 (47) Value For Money 4.5 (476) Customer Service 4.2 (45) Customer Service 4.5 (495) ## Microsoft Entra ID alternatives Highest Rated [4.9 (4,611)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (137)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (505)](https://www.capterra.com/p/144637/Keeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/219692/Azure-Active-Directory/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Single Sign On 4.7 (43) 83.72% of 43 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Multi-Factor Authentication 4.8 (38) 73.68% of 38 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Password Management 4.8 (34) 79.41% of 34 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Access Management 4.5 (31) 87.10% of 31 reviewers that rated this feature as important or highly important Control and manage access to company resources Data Security 4.8 (28) 78.57% of 28 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multiple Authentication Methods 4.8 (26) 73.08% of 26 reviewers that rated this feature as important or highly important Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Microsoft Entra ID 24 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Control and manage access to company resources Application programming interface that allows for integration with other systems/databases Define levels of authorization for access to specific applications Verify the identity of users/devices to enable secure access Track and analyse user behavior within a system or network Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Protect sensitive data for digital privacy Track status, assign actions, and control access to systems for devices within the organization Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Notifications that are delivered to users as soon as an event occurs Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Get Advice We can help you find the software with the features you need. Features 4.7 (55) 4.7 Based on 55 reviews ## Pricing Value for money 4.6 (47) Free Version Basic $6.00 Per User,Per Month Value for money 4.6 (47) 4.6 Based on 47 reviews ## Integrations [ Box](https://www.capterra.com/p/148766/Box/)[ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (45) 4.2 Based on 45 reviews ## User reviews Overall rating 4.7 Based on 55 reviews Filter by rating 5(42) 4(12) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AJ G. IT Administrator Hospital & Health Care ### "Powerful User Management and Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 22, 2026 Overall, my experience has been profound. The tool has set me up for success more times than not. While there was a large learning curve, once that knowledge was established, it was a breeze. Pros The most well rounded User management solution EVER. Working in an ever evolving access industry, having the ability to easily manage users is critical. Simple integrations with Active Directory and Intune are important in most business applications these days. Along with integration into business applications for SSO. Extremely powerful tool. Cons The whole suite can be a bit overwhelming at times. Between configuration, security measures, and integrations...it can get cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Martin C. Systems Administrator Farming ### "Hard to beat if other MS products in use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2025 Overall Microsoft Entra ID is a great product with a lot of pros and some cons. The main benefit would be the interconnection with Microsoft ecosystem as it is their product. Pros Microsoft Entra ID integrates nicely with other Microsoft products and it is quite easy to use. The sync from on prem AD to Entra ID is also advantage. Implementing Conditional access policies helps to improve the company security posture. Cons The pricing tiers/addons are not easy to understand and some settings does not follow security best practice by default, so it has to be changed later. Other thing is Microsoft is pretty much always changing the portal, so it can be sometimes tricky to find what you are looking for when expect to be at the old place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brandon B. Senior Manager of IT Infrastructure Telecommunications ### "The licensing model needs work. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 21, 2025 We've been using Entra ID since we've started our migration to 365. It was easy to get connected to our on-prem environment and get users moved over to Entra ID and operate in a hybrid deployment. We're now working to move to cloud only users, our endpoints have all been transitioned over to Entra ID utilizing Intune and Auto Pilot for deployment. The process has been pretty straight forward. I do wish the Microsoft Documentation was better or at least a bit easier to find. It would be nice if they had a clear step by step guide to follow. Pros It's a natural extension from Active Directory. Syncing accounts and devices is very easy. I like that they offer things like conditional access and advanced security settings that make it possible to have a stronger security posture. Cons I don't like how convoluted the licensing can be. While they offer some conditional access policies at our current license level, we would have to bump up to E5 or P2 add on licenses in order to take advantage of some of the more robust policies. Certain reporting options and additional settings are also all blocked by paywall forcing you to either pay more money for more licensing or look at 3rd party solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Katrina P. IT Analyst Information Technology and Services ### "Microsoft Entra ID Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 I have had a good experience with Microsoft Entra ID from managing user accounts and email addresses in one place. Pros I like that it provides user access control and account security. It provides a easy to use platform to manage user data. Cons I do not dislike anything about it at this time. I find it to be a convenient platform to manager user data that is secure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NE Nathan E. Systems Administrator Hospital & Health Care ### "Microsoft Entra" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 Pros I like alot about Entra, from policy management to application integration. We are a hybrid enviroment so our AD syncs to entra with entra connect software. it streamlines our user management and MFA implementation Cons Nothing i don't really like, it is a well-rounded product and you would hope it is with Microsoft being in the game for so long Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Matt T. IT Director Marketing and Advertising ### "Cloud-first Azure AD is the way to go" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 3, 2025 Pros Extremely powerful and flexible —it does a lot including streamlining all our directory management, SSO, etc. but it also expects a lot of admins. You definitely have to know your stuff to get the most out of it. Cons As it underpins all of the Microsoft 365 offerings an Azure AD/Entra ID outage will obviously kill a lot of your SaaS access for your entire org. Thankfully those are fairly few and far between. Microsoft is alos obsessed with moving things around and creating new portals, etc. so you need to start on top of Entra news to (re)locate things. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [Okta](https://www.capterra.com/p/119653/Okta/) Reasons for choosing Microsoft Entra ID Integrations and price primarily —already had access through Office 365 as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Tiff V. Sr IT Engineer Consumer Goods ### "Cloud Identity Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 1, 2025 Pros Azure AD integrates with most external software that we have procured, and it is very easy to implement Single Sign-On. Cons The Admin UI isn't that intuitive and the licensing structure is complex. The 40-minute sync between systems can sometimes cause delays and issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO daniel o. Server Renewables & Environment ### "Cloud-Directory mit erstklassigen Zero-Trust-Funktionen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Insgesamt überwiegen die positiven Eindrücke deutlich: Seit der Migration vom lokalen AD zu einer hybriden AAD-Umgebung haben wir Phishing-bedingte Konto­übernahmen um über 80 % reduziert und Onboarding-Zeiten von neuen Mitarbeitern halbiert. Das Projektteam profitierte von umfangreicher Microsoft-Dokumentation und kompetentem Premier-Support; die Implementierung dauerte inklusive Conditional-Access-Policies rund acht Wochen. Mit jeder neuen Release-Welle – zuletzt Identity Governance und Lifecycle-Workflows – wächst der Funktions­umfang spürbar, ohne dass wir Infrastruktur betreiben müssen. Kurz: AAD ist zum zentralen Identity-Hub unserer Multi-Cloud-Strategie geworden. Pros M365-Integration und tiefgreifende Sicherheits­features. Mit Conditional Access, MFA und Privileged Identity Management setzen wir Zero-Trust-Policies nahezu per Mausklick um. Das Cloud-basierte Directory repliziert Änderungen in Sekunden, Self-Service-Passwort­zurück­setzung entlastet den Help-Desk und über die mehr als 3 000 vorgefertigten Enterprise-App-Konnektoren rollt SSO extrem schnell aus. Dank automatischer Risiko­analysen erhalten wir Echtzeit-Warnungen bei verdächtigem Login-Verhalten und steigern so unsere Security-Reife messbar. Cons Die Lizenzstruktur (P1/P2) ist für kleinere Organisationen schwer kalkulierbar; viele essenzielle Funktionen (z. B. PIM oder Identity Governance) liegen nur in der teuren P2-Stufe. Außerdem wechseln UI und Menüführung der Portale gefühlt monatlich, was die Admin-Akzeptanz beeinträchtigt. Audit-Logs sind ohne Zusatz­produkte nur 30 Tage abrufbar, API-Rate-Limits können bei Mass­änderungen bremsen und komplexe Delegationen erfordern oft Azure AD-Rollen, die noch immer recht grob-granular sind. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Hany H. Senior Systems Administrator Information Technology and Services ### "Entra ID is great for Enterprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 5, 2025 Pros Azure Active Directory is great for its seamless integration with all Microsoft services, Single Sign-On, strong security features like MFA and Conditional Access, and support for hybrid cloud environments Cons Sometimes the confusion about features in each licenses like P1 and P2 and limited to customize the user interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jimmy H. IT Manager Building Materials ### "Azure AD...a Breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 Very positive. Enjoyed it so much I obtained an AZ-900 certification. It's very well orchestrated & implemented IAM utility within the Azure ecosystem. Pros I like that it's a very comprehensive cloud native identity & access manager. When Azure AD is assigned to a Tenant, it integrates seamless across the Azure fabric making IAM an intuitive breeze! Cons In our case, we integrate with O365 apps and there are still things like managing "groups" where tasks are done in the O365 Admin Dashboard as opposed to all tasks being managed in the Azure AD Dashboard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219692/Azure-Active-Directory/reviews/) Popular comparisons [Okta vs Microsoft Entra ID](https://www.capterra.com/compare/119653-219692/Okta-vs-Azure-Active-Directory)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)